[Touch-packages] [Bug 1878178] Re: EPSON WF 3520 driver problem - PpdFiles: Error

2020-05-14 Thread Galk32 
** Description changed:

- After an upgrade from Ubuntu 18.04.2 to 19.10 my printer EPSON WF-3520
- won't work. Same problem upgrading from 19.10 to 20.01. It is recognized
- on the printer menu but after finding the proper driver from EPSON it
- gives en error in the process. There is a ppdfiles:error
+ After an upgrade from Ubuntu 18.04.2 to 19.10 my printer EPSON WF-3520 won't 
work. Same problem upgrading from 19.10 to 20.01. It is recognized on the 
printer menu but after finding the proper driver from EPSON it gives en error 
in the process. There is a ppdfiles:error
+ ---
+ The actual problem is that despite the fact that the printer is automatically 
found correctly as an Espon wf 3520 it is not working, neither the test page 
nor other documents.
+ 
+ I have then removed the printer and add a new one. Again the printer
+ (network one) had been found and when it tries to find a driver it opens
+ a menu Seiko-Epson driver, i choose yes and apply and then in the end it
+ gives me an error, I'll attach a print screen.
+ 
+ The driver which the system is using  grabs from epson  is the "epson-
+ 201212w"
+ 
+ i have also tried the https://wiki.ubuntu.com/DebuggingPrintingProblems with 
no result. 
+ 
+ 
  
  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: cups 2.2.12-2ubuntu1.1
  ProcVersionSignature: Ubuntu 5.3.0-51.44-generic 5.3.18
  Uname: Linux 5.3.0-51-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.8
  Architecture: amd64
  CupsErrorLog:
   E [12/May/2020:10:44:55 +0300] [Client 16] Returning IPP 
server-error-not-accepting-jobs for Print-Job 
(ipp://localhost/printers/EPSON_WF_3520_Series) from localhost.
   E [12/May/2020:10:45:59 +0300] [Client 22] Returning IPP 
server-error-not-accepting-jobs for Print-Job 
(ipp://localhost/printers/EPSON_WF_3520_Series) from localhost.
   E [12/May/2020:11:23:51 +0300] [Client 16] Returning IPP 
server-error-not-accepting-jobs for Print-Job 
(ipp://localhost/printers/EPSON_WF_3520_Series) from localhost.
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 12 12:28:09 2020
  InstallationDate: Installed on 2019-12-21 (142 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  Lpstat: device for EPSON_WF_3520_Series: ///dev/null
  MachineType: Dell Inc. Precision M4600
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_WF_3520_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_WF_3520_Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-51-generic 
root=UUID=a5d00ddf-aa19-41bf-8139-ac7c317aa04c ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to eoan on 2020-05-04 (7 days ago)
  dmi.bios.date: 09/14/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A19
  dmi.board.name: 08V9YG
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA19:bd09/14/2018:svnDellInc.:pnPrecisionM4600:pvr01:rvnDellInc.:rn08V9YG:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Precision M4600
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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https://bugs.launchpad.net/bugs/1878178

Title:
  EPSON WF 3520 driver problem - PpdFiles: Error

Status in cups package in Ubuntu:
  New

Bug description:
  After an upgrade from Ubuntu 18.04.2 to 19.10 my printer EPSON WF-3520 won't 
work. Same problem upgrading from 19.10 to 20.01. It is recognized on the 
printer menu but after finding the proper driver from EPSON it gives en error 
in the process. There is a ppdfiles:error
  ---
  The actual problem is that despite the fact that the printer is automatically 
found correctly as an Espon wf 3520 it is not working, neither the test page 
nor other documents.

  I have then removed the printer and add a new one. Again the printer
  (network one) had been found and when it tries to find a driver it
  opens a menu Seiko-Epson driver, i choose yes and apply and then in
  the end it gives me an error, I'll attach a print screen.

  The driver which the system is using  grabs from epson  is the "epson-
  201212w"

  i have also tried the https://wiki.ubuntu.com/DebuggingPrintingProblems with 
no result. 
  

  
  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: cups 2.2.12-2ubuntu1.1
  ProcVersionSignature: Ubuntu 5.3.0-51.44-generic 5.3.18
  Uname: Linux 5.3.0-51-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.8
  Architecture: amd64
  CupsErrorLog:
   E [12/May/2020:10:44:55 +0300] [Client 16] Returning IPP 
server-error-not-acc

Re: [Touch-packages] [Bug 1878482] Re: EPSON WF 3520 driver problem - PpdFiles: Error

2020-05-14 Thread Galk32 
Hello Till, thanks for your reply

The actual problem is that despite the fact that the printer is 
automatically found correctly as an Espon wf 3520 it is not working, 
neither the test page nor other documents.

I have then remove the printer and add a new one. Again the printer 
(network one) had been found and when it tries to find a driver it opens 
a menu Seiko-Epson driver, i choose yes and apply and then in the end it 
gives me an error, I'll attach a print screen.

The driver which the system is using  grabs from epson  is the 
"epson-201212w"

i have also tried the https://wiki.ubuntu.com/DebuggingPrintingProblems 
with no result.

That's why i made a bug report.

Thank you

George Anastasakos

On 14/5/20 4:18 μ.μ., Till Kamppeter wrote:
> What is the actual problem here? Is the printer model not found during
> setup? Are you not able to print?
>
> Could you follow the instructions on
>
> https://wiki.ubuntu.com/DebuggingPrintingProblems
>
> Thanks.
>
> ** Changed in: cups (Ubuntu)
> Status: New => Incomplete
>


** Attachment added: "Screenshot from 2020-05-14 16-43-37.png"
   
https://bugs.launchpad.net/bugs/1878482/+attachment/5371563/+files/Screenshot%20from%202020-05-14%2016-43-37.png

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1878482

Title:
  EPSON WF 3520 driver problem - PpdFiles: Error

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  doesn't work

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed May 13 23:17:35 2020
  InstallationDate: Installed on 2020-05-06 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lpstat: device for Generic-ESC-P-Dot-Matrix: lpd://192.168.1.133:515/PASSTHRU
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 003: ID 04f2:b413 Chicony Electronics Co., Ltd FJ Camera
   Bus 001 Device 002: ID 062a:4101 MosArt Semiconductor Corp. Wireless 
Keyboard/Mouse
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: FUJITSU LIFEBOOK A555
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Generic-ESC-P-Dot-Matrix.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Generic-ESC-P-Dot-Matrix.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic 
root=UUID=85a6cbd6-a8d0-4ee5-ac82-9f54acbb0106 ro quiet splash
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/31/2016
  dmi.bios.vendor: FUJITSU // Insyde Software Corp.
  dmi.bios.version: 1.21
  dmi.board.name: FJNBB3E
  dmi.board.vendor: FUJITSU
  dmi.chassis.type: 10
  dmi.chassis.vendor: FUJITSU
  dmi.modalias: 
dmi:bvnFUJITSU//InsydeSoftwareCorp.:bvr1.21:bd05/31/2016:svnFUJITSU:pnLIFEBOOKA555:pvr:rvnFUJITSU:rnFJNBB3E:rvr:cvnFUJITSU:ct10:cvr:
  dmi.product.family: LIFEBOOK-FTS
  dmi.product.name: LIFEBOOK A555
  dmi.sys.vendor: FUJITSU

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[Touch-packages] [Bug 1878482] [NEW] EPSON WF 3520 driver problem - PpdFiles: Error

2020-05-13 Thread Galk32 
Public bug reported:

doesn't work

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed May 13 23:17:35 2020
InstallationDate: Installed on 2020-05-06 (6 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lpstat: device for Generic-ESC-P-Dot-Matrix: lpd://192.168.1.133:515/PASSTHRU
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
 Bus 001 Device 003: ID 04f2:b413 Chicony Electronics Co., Ltd FJ Camera
 Bus 001 Device 002: ID 062a:4101 MosArt Semiconductor Corp. Wireless 
Keyboard/Mouse
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: FUJITSU LIFEBOOK A555
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Generic-ESC-P-Dot-Matrix.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Generic-ESC-P-Dot-Matrix.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic 
root=UUID=85a6cbd6-a8d0-4ee5-ac82-9f54acbb0106 ro quiet splash
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/31/2016
dmi.bios.vendor: FUJITSU // Insyde Software Corp.
dmi.bios.version: 1.21
dmi.board.name: FJNBB3E
dmi.board.vendor: FUJITSU
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU
dmi.modalias: 
dmi:bvnFUJITSU//InsydeSoftwareCorp.:bvr1.21:bd05/31/2016:svnFUJITSU:pnLIFEBOOKA555:pvr:rvnFUJITSU:rnFJNBB3E:rvr:cvnFUJITSU:ct10:cvr:
dmi.product.family: LIFEBOOK-FTS
dmi.product.name: LIFEBOOK A555
dmi.sys.vendor: FUJITSU

** Affects: cups (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apparmor apport-bug focal

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1878482

Title:
  EPSON WF 3520 driver problem - PpdFiles: Error

Status in cups package in Ubuntu:
  New

Bug description:
  doesn't work

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed May 13 23:17:35 2020
  InstallationDate: Installed on 2020-05-06 (6 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lpstat: device for Generic-ESC-P-Dot-Matrix: lpd://192.168.1.133:515/PASSTHRU
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 003: ID 04f2:b413 Chicony Electronics Co., Ltd FJ Camera
   Bus 001 Device 002: ID 062a:4101 MosArt Semiconductor Corp. Wireless 
Keyboard/Mouse
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: FUJITSU LIFEBOOK A555
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Generic-ESC-P-Dot-Matrix.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Generic-ESC-P-Dot-Matrix.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic 
root=UUID=85a6cbd6-a8d0-4ee5-ac82-9f54acbb0106 ro quiet splash
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/31/2016
  dmi.bios.vendor: FUJITSU // Insyde Software Corp.
  dmi.bios.version: 1.21
  dmi.board.name: FJNBB3E
  dmi.board.vendor: FUJITSU
  dmi.chassis.type: 10
  dmi.chassis.vendor: FUJITSU
  dmi.modalias: 
dmi:bvnFUJITSU//InsydeSoftwareCorp.:bvr1.21:bd05/31/2016:svnFUJITSU:pnLIFEBOOKA555:pvr:rvnFUJITSU:rnFJNBB3E:rvr:cvnFUJITSU:ct10:cvr:
  dmi.product.family: LIFEBOOK-FTS
  dmi.product.name: LIFEBOOK A555
  dmi.sys.vendor: FUJITSU

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1878178] Re: EPSON WF 3520 driver problem - PpdFiles: Error

2020-05-13 Thread Galk32 
** Description changed:

  After an upgrade from Ubuntu 18.04.2 to 19.10 my printer EPSON WF-3520
- won't work. It is recognized on the printer menu but after finding the
- proper driver from EPSON it gives en error in the process. There is a
- ppdfiles:error
+ won't work. Same problem upgrading from 19.10 to 20.01. It is recognized
+ on the printer menu but after finding the proper driver from EPSON it
+ gives en error in the process. There is a ppdfiles:error
  
  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: cups 2.2.12-2ubuntu1.1
  ProcVersionSignature: Ubuntu 5.3.0-51.44-generic 5.3.18
  Uname: Linux 5.3.0-51-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.8
  Architecture: amd64
  CupsErrorLog:
   E [12/May/2020:10:44:55 +0300] [Client 16] Returning IPP 
server-error-not-accepting-jobs for Print-Job 
(ipp://localhost/printers/EPSON_WF_3520_Series) from localhost.
   E [12/May/2020:10:45:59 +0300] [Client 22] Returning IPP 
server-error-not-accepting-jobs for Print-Job 
(ipp://localhost/printers/EPSON_WF_3520_Series) from localhost.
   E [12/May/2020:11:23:51 +0300] [Client 16] Returning IPP 
server-error-not-accepting-jobs for Print-Job 
(ipp://localhost/printers/EPSON_WF_3520_Series) from localhost.
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 12 12:28:09 2020
  InstallationDate: Installed on 2019-12-21 (142 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  Lpstat: device for EPSON_WF_3520_Series: ///dev/null
  MachineType: Dell Inc. Precision M4600
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_WF_3520_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_WF_3520_Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-51-generic 
root=UUID=a5d00ddf-aa19-41bf-8139-ac7c317aa04c ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to eoan on 2020-05-04 (7 days ago)
  dmi.bios.date: 09/14/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A19
  dmi.board.name: 08V9YG
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA19:bd09/14/2018:svnDellInc.:pnPrecisionM4600:pvr01:rvnDellInc.:rn08V9YG:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Precision M4600
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1878178

Title:
  EPSON WF 3520 driver problem - PpdFiles: Error

Status in cups package in Ubuntu:
  New

Bug description:
  After an upgrade from Ubuntu 18.04.2 to 19.10 my printer EPSON WF-3520
  won't work. Same problem upgrading from 19.10 to 20.01. It is
  recognized on the printer menu but after finding the proper driver
  from EPSON it gives en error in the process. There is a ppdfiles:error

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: cups 2.2.12-2ubuntu1.1
  ProcVersionSignature: Ubuntu 5.3.0-51.44-generic 5.3.18
  Uname: Linux 5.3.0-51-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.8
  Architecture: amd64
  CupsErrorLog:
   E [12/May/2020:10:44:55 +0300] [Client 16] Returning IPP 
server-error-not-accepting-jobs for Print-Job 
(ipp://localhost/printers/EPSON_WF_3520_Series) from localhost.
   E [12/May/2020:10:45:59 +0300] [Client 22] Returning IPP 
server-error-not-accepting-jobs for Print-Job 
(ipp://localhost/printers/EPSON_WF_3520_Series) from localhost.
   E [12/May/2020:11:23:51 +0300] [Client 16] Returning IPP 
server-error-not-accepting-jobs for Print-Job 
(ipp://localhost/printers/EPSON_WF_3520_Series) from localhost.
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 12 12:28:09 2020
  InstallationDate: Installed on 2019-12-21 (142 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  Lpstat: device for EPSON_WF_3520_Series: ///dev/null
  MachineType: Dell Inc. Precision M4600
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/EPSON_WF_3520_Series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/EPSON_WF_3520_Series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-51-generic 
root=UUID=a5d00ddf-aa19-41bf-8139-ac7c317aa04c ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to eoan on 2020-05-04 (7 days ago)
  dmi.bios.date: 09/14/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A19
  dmi.board.name: 08V9YG
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA19:bd09/14/2018:svnDellInc.:pnPrecisionM4600:pvr01:rvnDellInc.:rn08V9YG:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Precision M4600
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.n