[Touch-packages] [Bug 1666432] Re: Internet drops every few minutes on wired and wireless connection

2017-06-15 Thread Lasse Kuusisto
wow, I removed the ethernet cable and used wi-fi only for two days.
Everything worked perfectly. This morning I plugged the ethernet cable
in and the problem came back in about two hours!

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1666432

Title:
  Internet drops every few minutes on wired and wireless connection

Status in network-manager package in Ubuntu:
  Confirmed

Bug description:
  Internet drops every 1-30 minutes when connected via wired or wireless
  (i.e., this is a problem on both wired and wireless) even though
  connection icon indicates the computer is still connected.

  Disconnecting and reconnecting via the connection icon resets internet
  temporarily until the next time.

  Dropped internet is discovered with "The site can't be reached"
  screens in Chromium, or error messages when downloading/updating in
  Terminal, or missing connection in Ubuntu Software app, or stalled
  syncing in Insync application (occurred even without Insync).

  Internet drops more frequently on wireless than on wired.

  It seems to disconnect more frequently with heavier internet use
  (e.g., downloading multiple files, opening several webpages in quick
  succession).

  This is a fresh install (yesterday) of Ubuntu 16.04 on a Dell Inspiron
  15 5567 (dual boot). It occurs when running Live CD as well though.

  Ethernet and wifi both work without randomly disconnecting in Windows
  10 on the same machine, and ethernet and wifi work on other machines
  running Ubuntu and Windows with the same router, so it is not a
  hardware or router issue.

  Output from sudo lshw -class network

  *-network
     description: Wireless interface
     product: Wireless 3165
     vendor: Intel Corporation
     physical id: 0
     bus info: pci@:02:00.0
     logical name: wlp2s0
     version: 79
     serial: 58:fb:84:55:21:52
     width: 64 bits
     clock: 33MHz
     capabilities: pm msi pciexpress bus_master cap_list ethernet physical 
wireless
     configuration: broadcast=yes driver=iwlwifi 
driverversion=4.4.0-62-generic firmware=17.352738.0 ip=192.168.1.15 latency=0 
link=yes multicast=yes wireless=IEEE 802.11abgn
     resources: irq:283 memory:df10-df101fff
    *-network
     description: Ethernet interface
     product: RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
     vendor: Realtek Semiconductor Co., Ltd.
     physical id: 0
     bus info: pci@:03:00.0
     logical name: enp3s0
     version: 07
     serial: 18:db:f2:3c:d5:37
     size: 10Mbit/s
     capacity: 100Mbit/s
     width: 64 bits
     clock: 33MHz
     capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet 
physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
     configuration: autonegotiation=on broadcast=yes driver=r8169 
driverversion=2.3LK-NAPI duplex=half firmware=rtl8106e-1_0.0.1 06/29/12 
latency=0 link=no multicast=yes port=MII speed=10Mbit/s
     resources: irq:279 ioport:d000(size=256) memory:df00-df000fff 
memory:d030-d0303fff

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: network-manager 1.2.2-0ubuntu0.16.04.3
  ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
  Uname: Linux 4.4.0-62-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Feb 21 16:36:55 2017
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2017-02-20 (1 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  IpRoute:
   default via 192.168.1.1 dev wlp2s0  proto static  metric 600
   169.254.0.0/16 dev wlp2s0  scope link  metric 1000
   192.168.1.0/24 dev wlp2s0  proto kernel  scope link  src 192.168.1.15  
metric 600
  NetworkManager.state:
   [main]
   NetworkingEnabled=true
   WirelessEnabled=true
   WWANEnabled=true
  SourcePackage: network-manager
  UpgradeStatus: No upgrade log present (probably fresh install)
  nmcli-dev:
   DEVICE  TYPE  STATEDBUS-PATH  
CONNECTION   CON-UUID  CON-PATH
   wlp2s0  wifi  connected/org/freedesktop/NetworkManager/Devices/0  
pr500k-9912ec-1  36301ded-0ac5-4a86-9621-87290ef159af  
/org/freedesktop/NetworkManager/ActiveConnection/5
   enp3s0  ethernet  unavailable  /org/freedesktop/NetworkManager/Devices/1  -- 
  ----
   lo  loopback  unmanaged/org/freedesktop/NetworkManager/Devices/2  -- 
  ----
  nmcli-nm:
   RUNNING  VERSION  STATE  STARTUP  CONNECTIVITY  NETWORKING  WIFI-HW  
WIFI WWAN-HW  WWAN
   running  1.2.2connected  started  full  

[Touch-packages] [Bug 1666432] Re: Internet drops every few minutes on wired and wireless connection

2017-06-12 Thread Lasse Kuusisto
I have the same problem on both wired and wireless. Today already four
times just randomly wired connection stopped working...

sudo lshw -class network
  *-network 
   description: Wireless interface
   product: Wireless 8260
   vendor: Intel Corporation
   physical id: 0
   bus info: pci@:02:00.0
   logical name: wlp2s0
   version: 3a
   serial: 14:ab:c5:2a:d5:1e
   width: 64 bits
   clock: 33MHz
   capabilities: pm msi pciexpress bus_master cap_list ethernet physical 
wireless
   configuration: broadcast=yes driver=iwlwifi 
driverversion=4.10.0-22-generic firmware=21.302800.0 ip=10.2.27.30 latency=0 
link=yes multicast=yes wireless=IEEE 802.11
   resources: irq:287 memory:e110-e1101fff
  *-network
   description: Ethernet interface
   product: Ethernet Connection I219-V
   vendor: Intel Corporation
   physical id: 1f.6
   bus info: pci@:00:1f.6
   logical name: enp0s31f6
   version: 21
   serial: 3c:52:82:49:ed:95
   capacity: 1Gbit/s
   width: 32 bits
   clock: 33MHz
   capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 
10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
   configuration: autonegotiation=on broadcast=yes driver=e1000e 
driverversion=3.2.6-k firmware=0.13-4 latency=0 link=no multicast=yes 
port=twisted pair
   resources: irq:279 memory:e140-e141
  *-network
   description: Ethernet interface
   physical id: 2
   logical name: enx6c0b84b29ded
   serial: 6c:0b:84:b2:9d:ed
   capabilities: ethernet physical
   configuration: broadcast=yes driver=cdc_ncm driverversion=22-Aug-2005 
firmware=CDC NCM link=yes multicast=yes

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to network-manager in Ubuntu.
https://bugs.launchpad.net/bugs/1666432

Title:
  Internet drops every few minutes on wired and wireless connection

Status in network-manager package in Ubuntu:
  Confirmed

Bug description:
  Internet drops every 1-30 minutes when connected via wired or wireless
  (i.e., this is a problem on both wired and wireless) even though
  connection icon indicates the computer is still connected.

  Disconnecting and reconnecting via the connection icon resets internet
  temporarily until the next time.

  Dropped internet is discovered with "The site can't be reached"
  screens in Chromium, or error messages when downloading/updating in
  Terminal, or missing connection in Ubuntu Software app, or stalled
  syncing in Insync application (occurred even without Insync).

  Internet drops more frequently on wireless than on wired.

  It seems to disconnect more frequently with heavier internet use
  (e.g., downloading multiple files, opening several webpages in quick
  succession).

  This is a fresh install (yesterday) of Ubuntu 16.04 on a Dell Inspiron
  15 5567 (dual boot). It occurs when running Live CD as well though.

  Ethernet and wifi both work without randomly disconnecting in Windows
  10 on the same machine, and ethernet and wifi work on other machines
  running Ubuntu and Windows with the same router, so it is not a
  hardware or router issue.

  Output from sudo lshw -class network

  *-network
     description: Wireless interface
     product: Wireless 3165
     vendor: Intel Corporation
     physical id: 0
     bus info: pci@:02:00.0
     logical name: wlp2s0
     version: 79
     serial: 58:fb:84:55:21:52
     width: 64 bits
     clock: 33MHz
     capabilities: pm msi pciexpress bus_master cap_list ethernet physical 
wireless
     configuration: broadcast=yes driver=iwlwifi 
driverversion=4.4.0-62-generic firmware=17.352738.0 ip=192.168.1.15 latency=0 
link=yes multicast=yes wireless=IEEE 802.11abgn
     resources: irq:283 memory:df10-df101fff
    *-network
     description: Ethernet interface
     product: RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
     vendor: Realtek Semiconductor Co., Ltd.
     physical id: 0
     bus info: pci@:03:00.0
     logical name: enp3s0
     version: 07
     serial: 18:db:f2:3c:d5:37
     size: 10Mbit/s
     capacity: 100Mbit/s
     width: 64 bits
     clock: 33MHz
     capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet 
physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
     configuration: autonegotiation=on broadcast=yes driver=r8169 
driverversion=2.3LK-NAPI duplex=half firmware=rtl8106e-1_0.0.1 06/29/12 
latency=0 link=no multicast=yes port=MII speed=10Mbit/s
     resources: irq:279 ioport:d000(size=256) memory:df00-df000fff 
memory:d030-d0303fff

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: network-manager 1.2.2-0ubuntu0.16.04.3
  ProcVersionSignature: Ubuntu 4.4.0-62.83-generic 4.4.40
  Uname: Linux 4.4.0-62-generic