[Touch-packages] [Bug 2051068] Re: GUI crashed after installed proposed package libegl-mesa0

2024-03-05 Thread Lee Sheng Hung
** Information type changed from Public to Public Security

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/2051068

Title:
  GUI crashed after installed proposed package libegl-mesa0

Status in linux-oem-6.1 package in Ubuntu:
  Invalid
Status in mesa package in Ubuntu:
  Invalid
Status in linux-oem-6.1 source package in Jammy:
  Won't Fix
Status in mesa source package in Jammy:
  Fix Released

Bug description:
  [Impact]

  OEM-6.1 kernel is missing support for minimum page size of 64k on DG2
  (gfx12.5). Mesa 23.2 started using that, so it broke initializing the
  gpu on boot, causing a blank screen with no GDM running (with wayland,
  and fallback to X failed too).

  [Fix]

  Revert the commit that allows using 64k page size, since that's what
  the current version in jammy-updates is using. OEM-6.1 kernel is going
  away, no need to patch that anymore. No other kernel is affected, >6.2
  works fine and thus this revert is not necessary in mantic or noble.

  [Test case]

  Install the update, boot up a machine with DG2 (iGPU or dGPU, doesn't
  matter). The login screen should appear.

  [Where things could go wrong]
  Hard to see how this could regress anything, as it just restores the limits 
for intel gfx12.5 as they were in the current mesa version in jammy.

  ---

  [Summary]
  After installed proposed package libegl-mesa0, reboot system.

  GUI crashed but still able to access system by ssh.

  [Steps to reproduce]
  1. Boot into OS
  2. sudo apt update
  3. sudo apt upgrade
  4. After upgrade process finished, reboot system.
  5. GUI crashed.

  [Expected result]
  GUI displayed normally

  [Actual result]
  GUI crashed

  [Failure rate]
  100%

  Tester comments
  ---
  if we don't upgrade libegl-mesa0, GUI will be fine.

  [Additional information]
  CID: 202303-31429
  SKU: MYBY-DVT2-C5
  Image: dell-bto-jammy-jellyfish-muk-X105-20231026-26_A02.iso
  system-manufacturer: Dell Inc.
  system-product-name: Precision 5680
  CPU: Intel(R) Core(TM) i7-13700H
  kernel-version: 6.1.0-1028-oem

  [Stage]
  Issue reported.

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[Touch-packages] [Bug 2056383] [NEW] Audio turned to dummy output from 5.15.0-1049-intel-iotg to 5.15.0-1050

2024-03-06 Thread Lee Sheng Hung
Public bug reported:

[Summary]
After updated kernel 5.15.0-1049-intel-iotg to 5.15.0-1050

Sound output device turned to dummy output.

[Steps to reproduce]
1. Install OS image to DUT.
2. Update package from repository(include proposed)
3. Upgrade package from repository(include proposed)
4. After upgrade successfully, reboot system.
5. Audio didn't work functionally.

[Expected result]
Audio works normally.

[Actual result]
Audio device became dummy output.
Sound cards are disappeared.

[Failure rate]
100%

Tester comments
---
Audio works fine at kernel 5.15.0-1049-intel-iotg

[Additional information]
CID: 202109-29435
Image: ubuntu-22.04-desktop-amd64+intel-iot.iso
system-manufacturer: Aaeon
system-product-name: UPX-TGL01
CPU: Intel(R) Celeron(R) 6305E @ 1.80GHz
kernel-version: 6.1.0-1028-oem

[Stage]
Issue reported.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: pulseaudio 1:15.99.1+dfsg1-1ubuntu2.1
ProcVersionSignature: Ubuntu 5.15.0-1050.56-intel-iotg 5.15.143
Uname: Linux 5.15.0-1050-intel-iotg x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: pass
Date: Wed Mar  6 11:45:08 2024
InstallationDate: Installed on 2024-03-05 (0 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release 
amd64+intel-iot (20230316.2)
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/14/2021
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: 5.19
dmi.board.asset.tag: Default string
dmi.board.name: UPX-TGL01
dmi.board.vendor: AAEON
dmi.board.version: V1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: AAEON
dmi.chassis.version: V1.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInternational,LLC.:bvr5.19:bd05/14/2021:br5.19:svnAAEON:pnUPX-TGL01:pvrV1.0:rvnAAEON:rnUPX-TGL01:rvrV1.0:cvnAAEON:ct3:cvrV1.0:skuDefaultstring:
dmi.product.family: Default string
dmi.product.name: UPX-TGL01
dmi.product.sku: Default string
dmi.product.version: V1.0
dmi.sys.vendor: AAEON

** Affects: pulseaudio (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug jammy

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You received this bug notification because you are a member of Ubuntu
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Title:
  Audio turned to dummy output from 5.15.0-1049-intel-iotg to
  5.15.0-1050

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  [Summary]
  After updated kernel 5.15.0-1049-intel-iotg to 5.15.0-1050

  Sound output device turned to dummy output.

  [Steps to reproduce]
  1. Install OS image to DUT.
  2. Update package from repository(include proposed)
  3. Upgrade package from repository(include proposed)
  4. After upgrade successfully, reboot system.
  5. Audio didn't work functionally.

  [Expected result]
  Audio works normally.

  [Actual result]
  Audio device became dummy output.
  Sound cards are disappeared.

  [Failure rate]
  100%

  Tester comments
  ---
  Audio works fine at kernel 5.15.0-1049-intel-iotg

  [Additional information]
  CID: 202109-29435
  Image: ubuntu-22.04-desktop-amd64+intel-iot.iso
  system-manufacturer: Aaeon
  system-product-name: UPX-TGL01
  CPU: Intel(R) Celeron(R) 6305E @ 1.80GHz
  kernel-version: 6.1.0-1028-oem

  [Stage]
  Issue reported.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: pulseaudio 1:15.99.1+dfsg1-1ubuntu2.1
  ProcVersionSignature: Ubuntu 5.15.0-1050.56-intel-iotg 5.15.143
  Uname: Linux 5.15.0-1050-intel-iotg x86_64
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: pass
  Date: Wed Mar  6 11:45:08 2024
  InstallationDate: Installed on 2024-03-05 (0 days ago)
  InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release 
amd64+intel-iot (20230316.2)
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/14/2021
  dmi.bios.release: 5.19
  dmi.bios.vendor: American Megatrends International, LLC.
  dmi.bios.version: 5.19
  dmi.board.asset.tag: Default string
  dmi.board.name: UPX-TGL01
  dmi.board.vendor: AAEON
  dmi.board.version: V1.0
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: AAEON
  dmi.chassis.version: V1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInternational,LLC.:bvr5.19:bd05/14/2021:br5.19:svnAAEON:pnUPX-TGL01:pvrV1.0:rvnAAEO

[Touch-packages] [Bug 2051068] Re: GUI crashed after installed proposed package libegl-mesa0

2024-03-06 Thread Lee Sheng Hung
** Information type changed from Public Security to Private Security

** Information type changed from Private Security to Public

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to mesa in Ubuntu.
https://bugs.launchpad.net/bugs/2051068

Title:
  GUI crashed after installed proposed package libegl-mesa0

Status in linux-oem-6.1 package in Ubuntu:
  Invalid
Status in mesa package in Ubuntu:
  Invalid
Status in linux-oem-6.1 source package in Jammy:
  Won't Fix
Status in mesa source package in Jammy:
  Fix Released

Bug description:
  [Impact]

  OEM-6.1 kernel is missing support for minimum page size of 64k on DG2
  (gfx12.5). Mesa 23.2 started using that, so it broke initializing the
  gpu on boot, causing a blank screen with no GDM running (with wayland,
  and fallback to X failed too).

  [Fix]

  Revert the commit that allows using 64k page size, since that's what
  the current version in jammy-updates is using. OEM-6.1 kernel is going
  away, no need to patch that anymore. No other kernel is affected, >6.2
  works fine and thus this revert is not necessary in mantic or noble.

  [Test case]

  Install the update, boot up a machine with DG2 (iGPU or dGPU, doesn't
  matter). The login screen should appear.

  [Where things could go wrong]
  Hard to see how this could regress anything, as it just restores the limits 
for intel gfx12.5 as they were in the current mesa version in jammy.

  ---

  [Summary]
  After installed proposed package libegl-mesa0, reboot system.

  GUI crashed but still able to access system by ssh.

  [Steps to reproduce]
  1. Boot into OS
  2. sudo apt update
  3. sudo apt upgrade
  4. After upgrade process finished, reboot system.
  5. GUI crashed.

  [Expected result]
  GUI displayed normally

  [Actual result]
  GUI crashed

  [Failure rate]
  100%

  Tester comments
  ---
  if we don't upgrade libegl-mesa0, GUI will be fine.

  [Additional information]
  CID: 202303-31429
  SKU: MYBY-DVT2-C5
  Image: dell-bto-jammy-jellyfish-muk-X105-20231026-26_A02.iso
  system-manufacturer: Dell Inc.
  system-product-name: Precision 5680
  CPU: Intel(R) Core(TM) i7-13700H
  kernel-version: 6.1.0-1028-oem

  [Stage]
  Issue reported.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-oem-6.1/+bug/2051068/+subscriptions


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[Touch-packages] [Bug 2051068] [NEW] GUI crashed after installed proposed package libegl-mesa0

2024-01-23 Thread Lee Sheng Hung
Public bug reported:

[Summary]
After installed proposed package libegl-mesa0, reboot system.

GUI crashed but still able to access system by ssh.

[Steps to reproduce]
1. Boot into OS
2. sudo apt update
3. sudo apt upgrade
4. After upgrade process finished, reboot system.
5. GUI crashed.

[Expected result]
GUI displayed normally

[Actual result]
GUI crashed

[Failure rate]
100%

Tester comments
---
if we don't upgrade libegl-mesa0, GUI will be fine.

[Additional information]
CID: 202303-31429
SKU: MYBY-DVT2-C5
Image: dell-bto-jammy-jellyfish-muk-X105-20231026-26_A02.iso
system-manufacturer: Dell Inc.
system-product-name: Precision 5680
CPU: Intel(R) Core(TM) i7-13700H
kernel-version: 6.1.0-1028-oem

[Stage]
Issue reported and root cause of crash found.

** Affects: mesa (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: 202303-31429 jellyfish-muk

** Description changed:

  [Summary]
  After installed proposed package libegl-mesa0, reboot system.
  
  GUI crashed but still able to access system by ssh.
  
  [Steps to reproduce]
  1. Boot into OS
  2. sudo apt update
  3. sudo apt upgrade
- 4. After upgrad process finished, reboot system.
+ 4. After upgrade process finished, reboot system.
  5. GUI crashed.
  
  [Expected result]
  GUI displayed normally
  
  [Actual result]
  GUI crashed
  
  [Failure rate]
  100%
  
  Tester comments
  ---
  if we don't upgrade libegl-mesa0, GUI will be fine.
  
- 
  [Additional information]
  CID: 202303-31429
  SKU: MYBY-DVT2-C5
  Image: dell-bto-jammy-jellyfish-muk-X105-20231026-26_A02.iso
  system-manufacturer: Dell Inc.
  system-product-name: Precision 5680
  CPU: Intel(R) Core(TM) i7-13700H
  kernel-version: 6.1.0-1028-oem
  
  [Stage]
  Issue reported and root cause of crash found.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to mesa in Ubuntu.
https://bugs.launchpad.net/bugs/2051068

Title:
  GUI crashed after installed proposed package libegl-mesa0

Status in mesa package in Ubuntu:
  New

Bug description:
  [Summary]
  After installed proposed package libegl-mesa0, reboot system.

  GUI crashed but still able to access system by ssh.

  [Steps to reproduce]
  1. Boot into OS
  2. sudo apt update
  3. sudo apt upgrade
  4. After upgrade process finished, reboot system.
  5. GUI crashed.

  [Expected result]
  GUI displayed normally

  [Actual result]
  GUI crashed

  [Failure rate]
  100%

  Tester comments
  ---
  if we don't upgrade libegl-mesa0, GUI will be fine.

  [Additional information]
  CID: 202303-31429
  SKU: MYBY-DVT2-C5
  Image: dell-bto-jammy-jellyfish-muk-X105-20231026-26_A02.iso
  system-manufacturer: Dell Inc.
  system-product-name: Precision 5680
  CPU: Intel(R) Core(TM) i7-13700H
  kernel-version: 6.1.0-1028-oem

  [Stage]
  Issue reported and root cause of crash found.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/2051068/+subscriptions


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[Touch-packages] [Bug 2051068] Re: GUI crashed after installed proposed package libegl-mesa0

2024-01-24 Thread Lee Sheng Hung
** Attachment added: "kern.log"
   
https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/2051068/+attachment/5741895/+files/kern.log

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to mesa in Ubuntu.
https://bugs.launchpad.net/bugs/2051068

Title:
  GUI crashed after installed proposed package libegl-mesa0

Status in mesa package in Ubuntu:
  Incomplete

Bug description:
  [Summary]
  After installed proposed package libegl-mesa0, reboot system.

  GUI crashed but still able to access system by ssh.

  [Steps to reproduce]
  1. Boot into OS
  2. sudo apt update
  3. sudo apt upgrade
  4. After upgrade process finished, reboot system.
  5. GUI crashed.

  [Expected result]
  GUI displayed normally

  [Actual result]
  GUI crashed

  [Failure rate]
  100%

  Tester comments
  ---
  if we don't upgrade libegl-mesa0, GUI will be fine.

  [Additional information]
  CID: 202303-31429
  SKU: MYBY-DVT2-C5
  Image: dell-bto-jammy-jellyfish-muk-X105-20231026-26_A02.iso
  system-manufacturer: Dell Inc.
  system-product-name: Precision 5680
  CPU: Intel(R) Core(TM) i7-13700H
  kernel-version: 6.1.0-1028-oem

  [Stage]
  Issue reported and root cause of crash found.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/mesa/+bug/2051068/+subscriptions


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[Touch-packages] [Bug 2051068] Re: GUI crashed after installed proposed package libegl-mesa0

2024-01-24 Thread Lee Sheng Hung
** Description changed:

  [Impact]
  
  OEM-6.1 kernel is missing support for minimum page size of 64k on DG2
  (gfx12.5). Mesa 23.2 started using that, so it broke initializing the
  gpu on boot, causing a blank screen with no GDM running (with wayland,
  and fallback to X failed too).
  
  [Fix]
  
  Revert the commit that allows using 64k page size, since that's what the
  current version in jammy-updates is using. OEM-6.1 kernel is going away,
  no need to patch that anymore. No other kernel is affected, >6.2 works
  fine and thus this revert is not necessary in mantic or noble.
  
  [Test case]
  
  Install the update, boot up a machine with DG2 (iGPU or dGPU, doesn't
  matter). The login screen should appear.
  
  [Where things could go wrong]
  Hard to see how this could regress anything, as it just restores the limits 
for intel gfx12.5 as they were in the current mesa version in jammy.
- 
  
  ---
  
  [Summary]
  After installed proposed package libegl-mesa0, reboot system.
  
  GUI crashed but still able to access system by ssh.
  
  [Steps to reproduce]
  1. Boot into OS
  2. sudo apt update
  3. sudo apt upgrade
  4. After upgrade process finished, reboot system.
  5. GUI crashed.
  
  [Expected result]
  GUI displayed normally
  
  [Actual result]
  GUI crashed
  
  [Failure rate]
  100%
  
  Tester comments
  ---
  if we don't upgrade libegl-mesa0, GUI will be fine.
  
  [Additional information]
  CID: 202303-31429
  SKU: MYBY-DVT2-C5
  Image: dell-bto-jammy-jellyfish-muk-X105-20231026-26_A02.iso
  system-manufacturer: Dell Inc.
  system-product-name: Precision 5680
  CPU: Intel(R) Core(TM) i7-13700H
  kernel-version: 6.1.0-1028-oem
  
  [Stage]
- Issue reported and root cause of crash found.
+ Issue reported.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to mesa in Ubuntu.
https://bugs.launchpad.net/bugs/2051068

Title:
  GUI crashed after installed proposed package libegl-mesa0

Status in linux-oem-6.1 package in Ubuntu:
  Invalid
Status in mesa package in Ubuntu:
  Invalid
Status in linux-oem-6.1 source package in Jammy:
  Won't Fix
Status in mesa source package in Jammy:
  Triaged

Bug description:
  [Impact]

  OEM-6.1 kernel is missing support for minimum page size of 64k on DG2
  (gfx12.5). Mesa 23.2 started using that, so it broke initializing the
  gpu on boot, causing a blank screen with no GDM running (with wayland,
  and fallback to X failed too).

  [Fix]

  Revert the commit that allows using 64k page size, since that's what
  the current version in jammy-updates is using. OEM-6.1 kernel is going
  away, no need to patch that anymore. No other kernel is affected, >6.2
  works fine and thus this revert is not necessary in mantic or noble.

  [Test case]

  Install the update, boot up a machine with DG2 (iGPU or dGPU, doesn't
  matter). The login screen should appear.

  [Where things could go wrong]
  Hard to see how this could regress anything, as it just restores the limits 
for intel gfx12.5 as they were in the current mesa version in jammy.

  ---

  [Summary]
  After installed proposed package libegl-mesa0, reboot system.

  GUI crashed but still able to access system by ssh.

  [Steps to reproduce]
  1. Boot into OS
  2. sudo apt update
  3. sudo apt upgrade
  4. After upgrade process finished, reboot system.
  5. GUI crashed.

  [Expected result]
  GUI displayed normally

  [Actual result]
  GUI crashed

  [Failure rate]
  100%

  Tester comments
  ---
  if we don't upgrade libegl-mesa0, GUI will be fine.

  [Additional information]
  CID: 202303-31429
  SKU: MYBY-DVT2-C5
  Image: dell-bto-jammy-jellyfish-muk-X105-20231026-26_A02.iso
  system-manufacturer: Dell Inc.
  system-product-name: Precision 5680
  CPU: Intel(R) Core(TM) i7-13700H
  kernel-version: 6.1.0-1028-oem

  [Stage]
  Issue reported.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-oem-6.1/+bug/2051068/+subscriptions


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[Touch-packages] [Bug 2051068] Re: GUI crashed after installed proposed package libegl-mesa0

2024-01-30 Thread Lee Sheng Hung
Sorry for the late reply. Proposed package 23.2.1-1ubuntu3.1~22.04.2
amd64 [installed,automatic], GUI displayed normally, thank you for the
help!

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to mesa in Ubuntu.
https://bugs.launchpad.net/bugs/2051068

Title:
  GUI crashed after installed proposed package libegl-mesa0

Status in linux-oem-6.1 package in Ubuntu:
  Invalid
Status in mesa package in Ubuntu:
  Invalid
Status in linux-oem-6.1 source package in Jammy:
  Won't Fix
Status in mesa source package in Jammy:
  Fix Committed

Bug description:
  [Impact]

  OEM-6.1 kernel is missing support for minimum page size of 64k on DG2
  (gfx12.5). Mesa 23.2 started using that, so it broke initializing the
  gpu on boot, causing a blank screen with no GDM running (with wayland,
  and fallback to X failed too).

  [Fix]

  Revert the commit that allows using 64k page size, since that's what
  the current version in jammy-updates is using. OEM-6.1 kernel is going
  away, no need to patch that anymore. No other kernel is affected, >6.2
  works fine and thus this revert is not necessary in mantic or noble.

  [Test case]

  Install the update, boot up a machine with DG2 (iGPU or dGPU, doesn't
  matter). The login screen should appear.

  [Where things could go wrong]
  Hard to see how this could regress anything, as it just restores the limits 
for intel gfx12.5 as they were in the current mesa version in jammy.

  ---

  [Summary]
  After installed proposed package libegl-mesa0, reboot system.

  GUI crashed but still able to access system by ssh.

  [Steps to reproduce]
  1. Boot into OS
  2. sudo apt update
  3. sudo apt upgrade
  4. After upgrade process finished, reboot system.
  5. GUI crashed.

  [Expected result]
  GUI displayed normally

  [Actual result]
  GUI crashed

  [Failure rate]
  100%

  Tester comments
  ---
  if we don't upgrade libegl-mesa0, GUI will be fine.

  [Additional information]
  CID: 202303-31429
  SKU: MYBY-DVT2-C5
  Image: dell-bto-jammy-jellyfish-muk-X105-20231026-26_A02.iso
  system-manufacturer: Dell Inc.
  system-product-name: Precision 5680
  CPU: Intel(R) Core(TM) i7-13700H
  kernel-version: 6.1.0-1028-oem

  [Stage]
  Issue reported.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-oem-6.1/+bug/2051068/+subscriptions


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