Public bug reported:
LibreOffice Writer fails with:
"Could not start printer. Please check your printer configuration."
and Notepad++ reports:
"Before you can perform printer-related tasks such as page setup or
printing a document, you need to install a printer. Please install one
and retry."
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: cups 2.2.10-4ubuntu2
ProcVersionSignature: Ubuntu 5.0.0-21.22-generic 5.0.15
Uname: Linux 5.0.0-21-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 3 10:27:58 2019
InstallationDate: Installed on 2019-07-30 (4 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lpstat: device for LBP6230-6240: socket://192.168.1.4
MachineType: Acer Aspire E5-522
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/LBP6230-6240.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/LBP6230-6240.ppd: Permission denied
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-21-generic
root=UUID=72fc4deb-a416-4cf8-9607-32e97aa728e7 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/15/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.08
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Nami_CZL
dmi.board.vendor: Acer
dmi.board.version: V1.08
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.08:bd09/15/2015:svnAcer:pnAspireE5-522:pvrV1.08:rvnAcer:rnNami_CZL:rvrV1.08:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: CZL
dmi.product.name: Aspire E5-522
dmi.product.sku: Aspire E5-522_0960_1.08
dmi.product.version: V1.08
dmi.sys.vendor: Acer
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apparmor apport-bug disco
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1838856
Title:
Cups printer installed but not recognized by application.
Status in cups package in Ubuntu:
New
Bug description:
LibreOffice Writer fails with:
"Could not start printer. Please check your printer configuration."
and Notepad++ reports:
"Before you can perform printer-related tasks such as page setup or
printing a document, you need to install a printer. Please install
one and retry."
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: cups 2.2.10-4ubuntu2
ProcVersionSignature: Ubuntu 5.0.0-21.22-generic 5.0.15
Uname: Linux 5.0.0-21-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 3 10:27:58 2019
InstallationDate: Installed on 2019-07-30 (4 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lpstat: device for LBP6230-6240: socket://192.168.1.4
MachineType: Acer Aspire E5-522
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/LBP6230-6240.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/LBP6230-6240.ppd: Permission denied
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-21-generic
root=UUID=72fc4deb-a416-4cf8-9607-32e97aa728e7 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/15/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.08
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Nami_CZL
dmi.board.vendor: Acer
dmi.board.version: V1.08
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.08:bd09/15/2015:svnAcer:pnAspireE5-522:pvrV1.08:rvnAcer:rnNami_CZL:rvrV1.08:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: CZL
dmi.product.name: Aspire E5-522
dmi.product.sku: Aspire E5-522_0960_1.08
dmi.product.version: V1.08
dmi.sys.vendor: Acer
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https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1838856/+subscriptions
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