[Touch-packages] [Bug 1690512] Re: shutdown/restart/suspend freezes laptop on intel graphics
Hey Henrique, Thanks for your reply! I thought kernel 4.10 supported kaby lake CPU's? As I mentioned in the post, I tried it and it gave even worse results (couldn't get past login screen) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1690512 Title: shutdown/restart/suspend freezes laptop on intel graphics Status in intel-microcode package in Ubuntu: New Status in linux package in Ubuntu: Confirmed Status in xorg package in Ubuntu: New Bug description: I'm not sure where to report this under, so please bear with me. Reporting this bug using ubuntu-bug just crashes my system if im using intel graphics, I had to switch to nvidia graphics just to file this bug report so the automatically attached log files may not be a good representation of the problem. I've attached the syslog and kern.log files below. PROBLEM: When using intel graphics: Whenever I close the laptop lid or restart / shutdown using GUI or terminal commands, it goes into a black screen with a single "_" at the top left corner, and hangs. Only long-pressing (hard reset) the power button would shut down the computer. However, when I use sudo prime-select nvidia to switch over to nvidia, everything works fine.log I have tried many things, and all do not work. I have attached the logs for /var/log/syslog and /var/log/kern.log below. Attempts so far: 1)Tried installing new intel drivers from Updated kernel to 4.8 now missing firmware warnings --> Did not work. Issue persists 2) Tried upgrading kernel from 4.8 to 4.10.15 --> Did not work. Problem got worse. Instead of the normal login screen, it gives a terminal login screen and hangs. 3) Tried the fix to nvidia-prime https://askubuntu.com/a/884506/547039, but both the poweron.sh and poweroff.sh script hangs my laptop instead. 4) Tried sudo swapoff -a && systemctl poweroff as a workaround, no avail. 5) Tried changing GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" to GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=force" Does not work either. Additional note: 'sudo lshw -C display' on intel graphics outputs PCI(sysfs) then laptop freezes. LOG FILES: /var/log/syslog https://codeshare.io/5XOPwM /var/log/kern.log https://codeshare.io/aJp6nq specs: Intel 7700HQ, NVIDIA 1060GTX, kernel 4.8, Ubuntu 16.04 Would really appreciate your help. Thank you! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.8.0-51.54~16.04.1-generic 4.8.17 Uname: Linux 4.8.0-51-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 381.22 Thu May 4 00:55:03 PDT 2017 GCC version: gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.4) .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Sat May 13 17:06:20 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bbswitch, 0.8, 4.4.0-77-generic, x86_64: installed bbswitch, 0.8, 4.8.0-49-generic, x86_64: installed bbswitch, 0.8, 4.8.0-51-generic, x86_64: installed nvidia-381, 381.22, 4.8.0-51-generic, x86_64: installed EcryptfsInUse: Yes ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Device [8086:591b] (rev 04) (prog-if 00 [VGA controller]) Subsystem: CLEVO/KAPOK Computer Device [1558:65a1] NVIDIA Corporation Device [10de:1c20] (rev a1) (prog-if 00 [VGA controller]) Subsystem: CLEVO/KAPOK Computer Device [1558:65a1] InstallationDate: Installed on 2017-03-30 (43 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 04f2:b5a7 Chicony Electronics Co., Ltd Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 0483:374b STMicroelectronics ST-LINK/V2.1 (Nucleo-F103RB) Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Aftershock P65xHP ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-51-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash acpi=force vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/06/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.04 dmi.board.asset.tag: T
[Touch-packages] [Bug 1690512] Re: shutdown/restart/suspend freezes laptop on intel graphics
** Also affects: intel-microcode (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1690512 Title: shutdown/restart/suspend freezes laptop on intel graphics Status in intel-microcode package in Ubuntu: New Status in xorg package in Ubuntu: New Bug description: I'm not sure where to report this under, so please bear with me. Reporting this bug using ubuntu-bug just crashes my system if im using intel graphics, I had to switch to nvidia graphics just to file this bug report so the automatically attached log files may not be a good representation of the problem. I've attached the syslog and kern.log files below. PROBLEM: When using intel graphics: Whenever I close the laptop lid or restart / shutdown using GUI or terminal commands, it goes into a black screen with a single "_" at the top left corner, and hangs. Only long-pressing (hard reset) the power button would shut down the computer. However, when I use sudo prime-select nvidia to switch over to nvidia, everything works fine.log I have tried many things, and all do not work. I have attached the logs for /var/log/syslog and /var/log/kern.log below. Attempts so far: 1)Tried installing new intel drivers from Updated kernel to 4.8 now missing firmware warnings --> Did not work. Issue persists 2) Tried upgrading kernel from 4.8 to 4.10.15 --> Did not work. Problem got worse. Instead of the normal login screen, it gives a terminal login screen and hangs. 3) Tried the fix to nvidia-prime https://askubuntu.com/a/884506/547039, but both the poweron.sh and poweroff.sh script hangs my laptop instead. 4) Tried sudo swapoff -a && systemctl poweroff as a workaround, no avail. 5) Tried changing GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" to GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=force" Does not work either. Additional note: 'sudo lshw -C display' on intel graphics outputs PCI(sysfs) then laptop freezes. LOG FILES: /var/log/syslog https://codeshare.io/5XOPwM /var/log/kern.log https://codeshare.io/aJp6nq specs: Intel 7700HQ, NVIDIA 1060GTX, kernel 4.8, Ubuntu 16.04 Would really appreciate your help. Thank you! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.8.0-51.54~16.04.1-generic 4.8.17 Uname: Linux 4.8.0-51-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 381.22 Thu May 4 00:55:03 PDT 2017 GCC version: gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.4) .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Sat May 13 17:06:20 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bbswitch, 0.8, 4.4.0-77-generic, x86_64: installed bbswitch, 0.8, 4.8.0-49-generic, x86_64: installed bbswitch, 0.8, 4.8.0-51-generic, x86_64: installed nvidia-381, 381.22, 4.8.0-51-generic, x86_64: installed EcryptfsInUse: Yes ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Device [8086:591b] (rev 04) (prog-if 00 [VGA controller]) Subsystem: CLEVO/KAPOK Computer Device [1558:65a1] NVIDIA Corporation Device [10de:1c20] (rev a1) (prog-if 00 [VGA controller]) Subsystem: CLEVO/KAPOK Computer Device [1558:65a1] InstallationDate: Installed on 2017-03-30 (43 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 04f2:b5a7 Chicony Electronics Co., Ltd Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 0483:374b STMicroelectronics ST-LINK/V2.1 (Nucleo-F103RB) Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Aftershock P65xHP ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-51-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash acpi=force vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/06/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.04 dmi.board.asset.tag: Tag 12345 dmi.board.name: P65xHP dmi.board.vendor: Aftershock dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassi
[Touch-packages] [Bug 1690512] [NEW] shutdown/restart/suspend freezes laptop on intel graphics
Public bug reported: I'm not sure where to report this under, so please bear with me. Reporting this bug using ubuntu-bug just crashes my system if im using intel graphics, I had to switch to nvidia graphics just to file this bug report so the automatically attached log files may not be a good representation of the problem. I've attached the syslog and kern.log files below. PROBLEM: When using intel graphics: Whenever I close the laptop lid or restart / shutdown using GUI or terminal commands, it goes into a black screen with a single "_" at the top left corner, and hangs. Only long-pressing (hard reset) the power button would shut down the computer. However, when I use sudo prime-select nvidia to switch over to nvidia, everything works fine.log I have tried many things, and all do not work. I have attached the logs for /var/log/syslog and /var/log/kern.log below. Attempts so far: 1)Tried installing new intel drivers from Updated kernel to 4.8 now missing firmware warnings --> Did not work. Issue persists 2) Tried upgrading kernel from 4.8 to 4.10.15 --> Did not work. Problem got worse. Instead of the normal login screen, it gives a terminal login screen and hangs. 3) Tried the fix to nvidia-prime https://askubuntu.com/a/884506/547039, but both the poweron.sh and poweroff.sh script hangs my laptop instead. 4) Tried sudo swapoff -a && systemctl poweroff as a workaround, no avail. 5) Tried changing GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" to GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=force" Does not work either. Additional note: 'sudo lshw -C display' on intel graphics outputs PCI(sysfs) then laptop freezes. LOG FILES: /var/log/syslog https://codeshare.io/5XOPwM /var/log/kern.log https://codeshare.io/aJp6nq specs: Intel 7700HQ, NVIDIA 1060GTX, kernel 4.8, Ubuntu 16.04 Would really appreciate your help. Thank you! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.8.0-51.54~16.04.1-generic 4.8.17 Uname: Linux 4.8.0-51-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 381.22 Thu May 4 00:55:03 PDT 2017 GCC version: gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.4) .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Sat May 13 17:06:20 2017 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bbswitch, 0.8, 4.4.0-77-generic, x86_64: installed bbswitch, 0.8, 4.8.0-49-generic, x86_64: installed bbswitch, 0.8, 4.8.0-51-generic, x86_64: installed nvidia-381, 381.22, 4.8.0-51-generic, x86_64: installed EcryptfsInUse: Yes ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Device [8086:591b] (rev 04) (prog-if 00 [VGA controller]) Subsystem: CLEVO/KAPOK Computer Device [1558:65a1] NVIDIA Corporation Device [10de:1c20] (rev a1) (prog-if 00 [VGA controller]) Subsystem: CLEVO/KAPOK Computer Device [1558:65a1] InstallationDate: Installed on 2017-03-30 (43 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 04f2:b5a7 Chicony Electronics Co., Ltd Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 0483:374b STMicroelectronics ST-LINK/V2.1 (Nucleo-F103RB) Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Aftershock P65xHP ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-51-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash acpi=force vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/06/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.05.04 dmi.board.asset.tag: Tag 12345 dmi.board.name: P65xHP dmi.board.vendor: Aftershock dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Aftershock dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.04:bd02/06/2017:svnAftershock:pnP65xHP:pvrNotApplicable:rvnAftershock:rnP65xHP:rvrNotApplicable:cvnAftershock:ct10:cvrN/A: dmi.product.name: P65xHP dmi.product.version: Not Applicable dmi.sys.vendor: Aftershock version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A versio
[Touch-packages] [Bug 1314367] Re: Flickering with Ubuntu 14.04 and nvidia card reappeared
Just another confirmation. I'm running Ubuntu 14.04.1 with nvidia driver 340.32 and it's still and issue unless the Compiz workaround above is applied. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1314367 Title: Flickering with Ubuntu 14.04 and nvidia card reappeared Status in “xorg” package in Ubuntu: Confirmed Bug description: As requested in Bug #1310633 I'm opening a new bug. With a previous version of Ubuntu I already had this flickering. With additional options for the kernel module I was able to fix the flickering. options nvidia NVreg_RegistryDwords="PerfLevelSrc=0x" NVreg_Mobile=3 NVreg_ModifyDeviceFiles=0 With version 14.04 and the nvidia-331 (331.38-0ubuntu7) driver the flickering reappeared although the line is still present in options.conf. Using modprobe --resolve-alias nvidia I found the correct driver module name which in my case is nvidia_331. Changing the module name in options.conf to nvidia_331 X doesn't start anymore. Removing the NVreg_ModifyDeviceFiles option X is starting again, but does not solve the issue. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: nvidia .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: Unity Date: Tue Apr 29 21:09:41 2014 DistUpgraded: 2014-04-17 23:47:50,572 DEBUG enabling apt cron job DistroCodename: trusty DistroVariant: ubuntu DkmsStatus: bbswitch, 0.7, 3.13.0-24-generic, x86_64: installed nvidia-331, 331.38, 3.13.0-24-generic, x86_64: installed vboxhost, 4.3.10, 3.13.0-24-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: NVIDIA Corporation GT215GLM [Quadro FX 1800M] [10de:0cbc] (rev a2) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Device [103c:1521] InstallationDate: Installed on 2012-11-17 (528 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) MachineType: Hewlett-Packard HP EliteBook 8540w PccardctlStatus: Socket 0: 3.3V 16-bit PC Card Subdevice 0 (function 0) bound to driver "pata_pcmcia" ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=c6af930a-63f1-4015-9c42-bdde793e3e5a ro quiet splash SourcePackage: xorg UpgradeStatus: Upgraded to trusty on 2014-04-17 (11 days ago) dmi.bios.date: 09/13/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68CVD Ver. F.24 dmi.board.name: 1521 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 32.35 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68CVDVer.F.24:bd09/13/2013:svnHewlett-Packard:pnHPEliteBook8540w:pvr:rvnHewlett-Packard:rn1521:rvrKBCVersion32.35:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP EliteBook 8540w dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1 version.ia32-libs: ia32-libs 20090808ubuntu36 version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5 version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Tue Apr 29 21:06:04 2014 xserver.configfile: default xserver.errors: open /dev/fb0: No such file or directory xserver.logfile: /var/log/Xorg.0.log xserver.outputs: xserver.version: 2:1.15.1-0ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1314367/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
