[Touch-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
Howdy BogutskyThat worked. So far it seems like speakers, headset and microphone are operating properly! Thanks!! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Won't Fix Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1840725] Re: Microphone not working in Ubuntu 18.04.3 LTS on new hp-spectre-x360-convertible-15 laptop
Asus Gl703VD has the same problem Ubuntu 20.04 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1840725 Title: Microphone not working in Ubuntu 18.04.3 LTS on new hp- spectre-x360-convertible-15 laptop Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal Microphone does not work in Ubuntu 18.04.3 LTS in a new hp- spectre-x360-convertible-15 laptop. The microphone works perfectly on Windows 10 (present in Dual boot mode). Initially, Internal Microphone was not even detected but installing alsa-tools-gui and overriding pin 0x12 to the Internal Microphone fixed that issue. [Pin 0x13 does not work and causes static in a headphone if it is plugged in.] Microphone is not able to pick up any sound. I changed levels/settings in alsamixer, pavucontrol without any success: In alsamixer: Experimented with levels ranging from very low to very high for Internal Mic, Capture, etc. In pavucontrol: Set the Internal Mic as a fallback device, unlocked the channels for the mic, experimented with reducing the level for one of the channels (reduced right mic level to Silence while keeping the left mic level normal/high and vice versa). alsa-info: http://alsa-project.org/db/?f=cf6d3ccc6372f955da7d99df07afbcb31d5a6c7f arecord -l List of CAPTURE Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC285 Analog [ALC285 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1840725/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
Just upgraded to 20.04LTS and the problem has not changed. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Won't Fix Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
I really appreciate your help. Thank You -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
Rebooted into windows 10, verified that I had sound then rebooted back to Ubuntu NO SOUND Rebooted ubuntu again and got sound from the speakers but no sound from the headphones. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
I didn't care for the way that I did troubleshooting nor the way I
reported what I did, so I did the following:
No Sound in speaker and headphones
commented out "options snd-hda-intel power_save=0" from alsa-base.conf
Here is the contents of alsa-base.conf:
# autoloader aliases
install sound-slot-0 /sbin/modprobe snd-card-0
install sound-slot-1 /sbin/modprobe snd-card-1
install sound-slot-2 /sbin/modprobe snd-card-2
install sound-slot-3 /sbin/modprobe snd-card-3
install sound-slot-4 /sbin/modprobe snd-card-4
install sound-slot-5 /sbin/modprobe snd-card-5
install sound-slot-6 /sbin/modprobe snd-card-6
install sound-slot-7 /sbin/modprobe snd-card-7
# Cause optional modules to be loaded above generic modules
install snd /sbin/modprobe --ignore-install snd $CMDLINE_OPTS && {
/sbin/modprobe --quiet --use-blacklist snd-ioctl32 ; /sbin/modprobe --quiet
--use-blacklist snd-seq ; }
#
# Workaround at bug #499695 (reverted in Ubuntu see LP #319505)
install snd-pcm /sbin/modprobe --ignore-install snd-pcm $CMDLINE_OPTS && {
/sbin/modprobe --quiet --use-blacklist snd-pcm-oss ; : ; }
install snd-mixer /sbin/modprobe --ignore-install snd-mixer $CMDLINE_OPTS && {
/sbin/modprobe --quiet --use-blacklist snd-mixer-oss ; : ; }
install snd-seq /sbin/modprobe --ignore-install snd-seq $CMDLINE_OPTS && {
/sbin/modprobe --quiet --use-blacklist snd-seq-midi ; /sbin/modprobe --quiet
--use-blacklist snd-seq-oss ; : ; }
#
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS
&& { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# Cause optional modules to be loaded above sound card driver modules
install snd-emu10k1 /sbin/modprobe --ignore-install snd-emu10k1 $CMDLINE_OPTS
&& { /sbin/modprobe --quiet --use-blacklist snd-emu10k1-synth ; }
install snd-via82xx /sbin/modprobe --ignore-install snd-via82xx $CMDLINE_OPTS
&& { /sbin/modprobe --quiet --use-blacklist snd-seq ; }
# Load saa7134-alsa instead of saa7134 (which gets dragged in by it anyway)
install saa7134 /sbin/modprobe --ignore-install saa7134 $CMDLINE_OPTS && {
/sbin/modprobe --quiet --use-blacklist saa7134-alsa ; : ; }
# Prevent abnormal drivers from grabbing index 0
options bt87x index=-2
options cx88_alsa index=-2
options saa7134-alsa index=-2
options snd-atiixp-modem index=-2
options snd-intel8x0m index=-2
options snd-via82xx-modem index=-2
options snd-usb-audio index=-2
options snd-usb-caiaq index=-2
options snd-usb-ua101 index=-2
options snd-usb-us122l index=-2
options snd-usb-usx2y index=-2
# Ubuntu #62691, enable MPU for snd-cmipci
options snd-cmipci mpu_port=0x330 fm_port=0x388
# Keep snd-pcsp from being loaded as first soundcard
options snd-pcsp index=-2
# Keep snd-usb-audio from beeing loaded as first soundcard
options snd-usb-audio index=-2
#options snd-hda-intel power_save=0
rebooted and sound came on for a few seconds.
uncommented options snd-hda-intel power_save=0
rebooted no sound
commented out snd-hda-intel power_save=0
added options snd-hda-intel model=auto
rebooted no sound
commented out options snd-hda-intel model=auto
added options snd-hda-intel model=alc295
rebooted a garbled sound lasting a second or so
commented out options snd-hda-intel model=alc295
so now there are no snd-hda-intel options in alsa-base.conf
rebooted no sound
copied snd-hda-intel.conf back into /etc/modprobe.d snd-hda-intel.conf contains
"options snd-hda-intel model=auto
rebooted and have continuous sound in both speakers and headphones
rebooted and still have continuous sound in both speakers and headphones
go figure
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1829568
Title:
[GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at
all
Status in alsa-driver package in Ubuntu:
Incomplete
Bug description:
Built-in speakers work fine. When testing headphones in sound
settings, The sound indicator bar in Pulse-Audio moves.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6
Uname: Linux 5.0.0-15-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: galactic 13345 F pulseaudio
/dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Fri May 17 12:05:57 2019
InstallationDate: Installed on 2019-05-16 (1 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
[Touch-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
added options snd-hda-intel power_save=0 to /etc/modprobe.d/alsa- base.conf, rebooted and now there is no sound. !! !!ALSA Information Script v 0.4.64 !! !!Script ran on: Tue May 21 14:35:29 UTC 2019 !!Linux Distribution !!-- Ubuntu 19.04 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 19.04" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 19.04" HOME_URL="https://www.ubuntu.com/; SUPPORT_URL="https://help.ubuntu.com/; BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/; PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies /privacy-policy" UBUNTU_CODENAME=disco !!DMI Information !!--- Manufacturer: ASUSTeK COMPUTER INC. Product Name: GL703VD Product Version: 1.0 Firmware Version: GL703VD.308 Board Vendor: ASUSTeK COMPUTER INC. Board Name:GL703VD !!ACPI Device Status Information !!--- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/ATK4002:00/status 15 /sys/bus/acpi/devices/ELAN1200:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT33D0:00/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT345D:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:01/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:03/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXPOWER:05/status 1 /sys/bus/acpi/devices/LNXPOWER:06/status 1 /sys/bus/acpi/devices/LNXPOWER:07/status 1 /sys/bus/acpi/devices/LNXPOWER:08/status 1 /sys/bus/acpi/devices/LNXPOWER:09/status 1 /sys/bus/acpi/devices/LNXPOWER:0a/status 1 /sys/bus/acpi/devices/LNXPOWER:0b/status 1 /sys/bus/acpi/devices/LNXPOWER:0c/status 1 /sys/bus/acpi/devices/LNXPOWER:0d/status 1 /sys/bus/acpi/devices/LNXPOWER:0e/status 1 /sys/bus/acpi/devices/LNXPOWER:0f/status 1 /sys/bus/acpi/devices/LNXPOWER:10/status 1 /sys/bus/acpi/devices/LNXPOWER:11/status 1 /sys/bus/acpi/devices/LNXPOWER:12/status 1 /sys/bus/acpi/devices/LNXPOWER:13/status 1 /sys/bus/acpi/devices/LNXPOWER:14/status 1 /sys/bus/acpi/devices/LNXPOWER:15/status 1 /sys/bus/acpi/devices/LNXPOWER:16/status 1 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0C02:01/status 15 /sys/bus/acpi/devices/PNP0C02:03/status 3 /sys/bus/acpi/devices/PNP0C02:05/status 3 /sys/bus/acpi/devices/PNP0C02:06/status 15 /sys/bus/acpi/devices/PNP0C04:00/status 31 /sys/bus/acpi/devices/PNP0C09:01/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0C:00/status 15 /sys/bus/acpi/devices/PNP0C0E:00/status 11 /sys/bus/acpi/devices/PNP0C0F:00/status 9 /sys/bus/acpi/devices/PNP0C0F:01/status 9 /sys/bus/acpi/devices/PNP0C0F:02/status 9 /sys/bus/acpi/devices/PNP0C0F:03/status 9 /sys/bus/acpi/devices/PNP0C0F:04/status 9 /sys/bus/acpi/devices/PNP0C0F:05/status 9 /sys/bus/acpi/devices/PNP0C0F:06/status 9 /sys/bus/acpi/devices/PNP0C0F:07/status 9 /sys/bus/acpi/devices/device:69/status 15 /sys/bus/acpi/devices/device:79/status 11 !!Kernel Information !!-- Kernel release:5.0.0-15-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.0.0-15-generic Library version:1.1.8 Utilities version: 1.1.8 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0xdf42 irq 134 !!PCI Soundcards installed in the system !!-- 00:1f.3 Audio device: Intel Corporation CM238 HD Audio Controller (rev 31) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0403: 8086:a171 (rev 31) Subsystem: 1043:1bc0 !!Modprobe options (Sound related) !! snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2
[Touch-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
deleted snd-hda-intel.conf which contained "options snd-hda-intel model=auto" rebooted and rebooted and there is no sound -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
After the sound quit I ran Alsa-info and got the following: !! !!ALSA Information Script v 0.4.64 !! !!Script ran on: Tue May 21 03:48:17 UTC 2019 !!Linux Distribution !!-- Ubuntu 19.04 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 19.04" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 19.04" HOME_URL="https://www.ubuntu.com/; SUPPORT_URL="https://help.ubuntu.com/; BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/; PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies /privacy-policy" UBUNTU_CODENAME=disco !!DMI Information !!--- Manufacturer: ASUSTeK COMPUTER INC. Product Name: GL703VD Product Version: 1.0 Firmware Version: GL703VD.308 Board Vendor: ASUSTeK COMPUTER INC. Board Name:GL703VD !!ACPI Device Status Information !!--- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/ATK4002:00/status 15 /sys/bus/acpi/devices/ELAN1200:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT33D0:00/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT345D:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:01/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:03/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXPOWER:05/status 1 /sys/bus/acpi/devices/LNXPOWER:06/status 1 /sys/bus/acpi/devices/LNXPOWER:07/status 1 /sys/bus/acpi/devices/LNXPOWER:08/status 1 /sys/bus/acpi/devices/LNXPOWER:09/status 1 /sys/bus/acpi/devices/LNXPOWER:0a/status 1 /sys/bus/acpi/devices/LNXPOWER:0b/status 1 /sys/bus/acpi/devices/LNXPOWER:0c/status 1 /sys/bus/acpi/devices/LNXPOWER:0d/status 1 /sys/bus/acpi/devices/LNXPOWER:0e/status 1 /sys/bus/acpi/devices/LNXPOWER:0f/status 1 /sys/bus/acpi/devices/LNXPOWER:10/status 1 /sys/bus/acpi/devices/LNXPOWER:11/status 1 /sys/bus/acpi/devices/LNXPOWER:12/status 1 /sys/bus/acpi/devices/LNXPOWER:13/status 1 /sys/bus/acpi/devices/LNXPOWER:14/status 1 /sys/bus/acpi/devices/LNXPOWER:15/status 1 /sys/bus/acpi/devices/LNXPOWER:16/status 1 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0C02:01/status 15 /sys/bus/acpi/devices/PNP0C02:03/status 3 /sys/bus/acpi/devices/PNP0C02:05/status 3 /sys/bus/acpi/devices/PNP0C02:06/status 15 /sys/bus/acpi/devices/PNP0C04:00/status 31 /sys/bus/acpi/devices/PNP0C09:01/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0C:00/status 15 /sys/bus/acpi/devices/PNP0C0E:00/status 11 /sys/bus/acpi/devices/PNP0C0F:00/status 9 /sys/bus/acpi/devices/PNP0C0F:01/status 9 /sys/bus/acpi/devices/PNP0C0F:02/status 9 /sys/bus/acpi/devices/PNP0C0F:03/status 9 /sys/bus/acpi/devices/PNP0C0F:04/status 9 /sys/bus/acpi/devices/PNP0C0F:05/status 9 /sys/bus/acpi/devices/PNP0C0F:06/status 9 /sys/bus/acpi/devices/PNP0C0F:07/status 9 /sys/bus/acpi/devices/device:69/status 15 /sys/bus/acpi/devices/device:79/status 11 !!Kernel Information !!-- Kernel release:5.0.0-15-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.0.0-15-generic Library version:1.1.8 Utilities version: 1.1.8 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0xdf42 irq 133 !!PCI Soundcards installed in the system !!-- 00:1f.3 Audio device: Intel Corporation CM238 HD Audio Controller (rev 31) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0403: 8086:a171 (rev 31) Subsystem: 1043:1bc0 !!Modprobe options (Sound related) !! snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2
[Touch-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
shut down windos and rebooted Ubuntu. No Sound As SU ran echo 1 > parameters/dump_coef Speaker sound works for about 10 seconds. The following is the report from alsa-info !! !!ALSA Information Script v 0.4.64 !! !!Script ran on: Tue May 21 03:41:46 UTC 2019 !!Linux Distribution !!-- Ubuntu 19.04 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 19.04" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 19.04" HOME_URL="https://www.ubuntu.com/; SUPPORT_URL="https://help.ubuntu.com/; BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/; PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies /privacy-policy" UBUNTU_CODENAME=disco !!DMI Information !!--- Manufacturer: ASUSTeK COMPUTER INC. Product Name: GL703VD Product Version: 1.0 Firmware Version: GL703VD.308 Board Vendor: ASUSTeK COMPUTER INC. Board Name:GL703VD !!ACPI Device Status Information !!--- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/ATK4002:00/status 15 /sys/bus/acpi/devices/ELAN1200:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT33D0:00/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT345D:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:01/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:03/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXPOWER:05/status 1 /sys/bus/acpi/devices/LNXPOWER:06/status 1 /sys/bus/acpi/devices/LNXPOWER:07/status 1 /sys/bus/acpi/devices/LNXPOWER:08/status 1 /sys/bus/acpi/devices/LNXPOWER:09/status 1 /sys/bus/acpi/devices/LNXPOWER:0a/status 1 /sys/bus/acpi/devices/LNXPOWER:0b/status 1 /sys/bus/acpi/devices/LNXPOWER:0c/status 1 /sys/bus/acpi/devices/LNXPOWER:0d/status 1 /sys/bus/acpi/devices/LNXPOWER:0e/status 1 /sys/bus/acpi/devices/LNXPOWER:0f/status 1 /sys/bus/acpi/devices/LNXPOWER:10/status 1 /sys/bus/acpi/devices/LNXPOWER:11/status 1 /sys/bus/acpi/devices/LNXPOWER:12/status 1 /sys/bus/acpi/devices/LNXPOWER:13/status 1 /sys/bus/acpi/devices/LNXPOWER:14/status 1 /sys/bus/acpi/devices/LNXPOWER:15/status 1 /sys/bus/acpi/devices/LNXPOWER:16/status 1 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0C02:01/status 15 /sys/bus/acpi/devices/PNP0C02:03/status 3 /sys/bus/acpi/devices/PNP0C02:05/status 3 /sys/bus/acpi/devices/PNP0C02:06/status 15 /sys/bus/acpi/devices/PNP0C04:00/status 31 /sys/bus/acpi/devices/PNP0C09:01/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0C:00/status 15 /sys/bus/acpi/devices/PNP0C0E:00/status 11 /sys/bus/acpi/devices/PNP0C0F:00/status 9 /sys/bus/acpi/devices/PNP0C0F:01/status 9 /sys/bus/acpi/devices/PNP0C0F:02/status 9 /sys/bus/acpi/devices/PNP0C0F:03/status 9 /sys/bus/acpi/devices/PNP0C0F:04/status 9 /sys/bus/acpi/devices/PNP0C0F:05/status 9 /sys/bus/acpi/devices/PNP0C0F:06/status 9 /sys/bus/acpi/devices/PNP0C0F:07/status 9 /sys/bus/acpi/devices/device:69/status 15 /sys/bus/acpi/devices/device:79/status 11 !!Kernel Information !!-- Kernel release:5.0.0-15-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !! Driver version: k5.0.0-15-generic Library version:1.1.8 Utilities version: 1.1.8 !!Loaded ALSA modules !!--- snd_hda_intel !!Sound Servers on this system !! Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!- 0 [PCH]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0xdf42 irq 133 !!PCI Soundcards installed in the system !!-- 00:1f.3 Audio device: Intel Corporation CM238 HD Audio Controller (rev 31) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1f.3 0403: 8086:a171 (rev 31) Subsystem: 1043:1bc0 !!Modprobe options (Sound related) !! snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m:
[Touch-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
Another reboot from Ubuntu back to Ubuntu and the Headset is still silent, BUT now the speaker sound works. Connecting and disconnecting the headset now has no effect on speaker sound except to mute when the headset is plugged in. I apologize for scattershot troubleshooting. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
Correction. The sound through the speakers only lasts for about 10 seconds. When I plug the headset in there still no sound in the headset, but when I unplug the headset the sound through the speakers resumes but then quits after about 10 seconds. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1829568] Re: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
In accordance with this: https://docs.slackware.com/howtos:hardware :audio_and_snd-hda-intel#how_to_find_the_right_options I ran this: sudo echo "options snd-hda-intel model=auto" > /etc/modprobe.d/snd-hda-intel.conf and rebooted. That resulted in both the speakers and headphones working. But in gnome-control-center the sound test gave no sound on either. I have a dual boot system with windows 10 and I heard that there may be issues when quitting windows and loading Ubuntu. So I rebooted into windows and then rebooted back into Ubuntu. The speakers still worked, but the headset no longer works. I then rebooted ubuntu again with no change. Speakers work headset doesn't and the gnome-control-center doesn't' make any sound on either. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: Incomplete Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1829568] [NEW] [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all
Public bug reported: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug disco -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1829568 Title: [GL703VD, Realtek ALC295, Black Headphone left and right ] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: Built-in speakers work fine. When testing headphones in sound settings, The sound indicator bar in Pulse-Audio moves. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6 Uname: Linux 5.0.0-15-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 17 12:05:57 2019 InstallationDate: Installed on 2019-05-16 (1 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: root 8064 F pulseaudio galactic 13345 F pulseaudio /dev/snd/pcmC0D0p: galactic 13345 F...m pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [GL703VD, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/15/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GL703VD.308 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GL703VD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL703VD.308:bd08/15/2018:svnASUSTeKCOMPUTERINC.:pnGL703VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL703VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GL703VD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1829568/+subscriptions -- Mailing list:
