[Touch-packages] [Bug 1834264] Re: PCI/internal sound card not detected
It is NOT the hardware! After wasting hours trying to get a Windows 10 disc to install so I can update the BIOS, I put the Ubuntu install disc back in and clicked to install rather than try. When the install page loaded up, I decided to try the sound to see if it worked, and it did work! If you can give me something to try to fix it before I have everything backed up for reinstallation, I would appreciate it. Otherwise, I'm going forward with reinstallation. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834264] Re: PCI/internal sound card not detected
Now for some reason overnight, my sound settings no longer say "Dummy Output" It says "Headphones". However, the headphones don't work. If I open pavucontrol, it says Speakers (Unavailable) for the speakers option. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834264] Re: PCI/internal sound card not detected
I should also mention this has happened before, but I just reinstalled Ubuntu. I'm backing everything up to do that right now, but it was something I wanted to avoid due to the hassle. However, I'm seeing it is becoming a bigger hassle to try to fix it without a fresh install. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834264] Re: PCI/internal sound card not detected
Bluetooth does not work. And after updating the kernel, virtualbox no longer works. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834264] Re: PCI/internal sound card not detected
[0.00] microcode: microcode updated early to revision 0xb4, date = 2019-04-01 [0.00] Linux version 5.2.0-050200rc6-generic (kernel@gloin) (gcc version 8.3.0 (Ubuntu 8.3.0-14ubuntu1)) #201906222033 SMP Sun Jun 23 00:36:46 UTC 2019 [0.00] Command line: BOOT_IMAGE=/boot/vmlinuz-5.2.0-050200rc6-generic root=UUID=65e93403-63ae-4cca-81cd-2c9ce6230a12 ro quiet splash vt.handoff=1 [0.00] KERNEL supported cpus: [0.00] Intel GenuineIntel [0.00] AMD AuthenticAMD [0.00] Hygon HygonGenuine [0.00] Centaur CentaurHauls [0.00] x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers' [0.00] x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers' [0.00] x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers' [0.00] x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers' [0.00] x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR' [0.00] x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256 [0.00] x86/fpu: xstate_offset[3]: 832, xstate_sizes[3]: 64 [0.00] x86/fpu: xstate_offset[4]: 896, xstate_sizes[4]: 64 [0.00] x86/fpu: Enabled xstate features 0x1f, context size is 960 bytes, using 'compacted' format. [0.00] BIOS-provided physical RAM map: [0.00] BIOS-e820: [mem 0x-0x00057fff] usable [0.00] BIOS-e820: [mem 0x00058000-0x00058fff] reserved [0.00] BIOS-e820: [mem 0x00059000-0x0009dfff] usable [0.00] BIOS-e820: [mem 0x0009e000-0x000f] reserved [0.00] BIOS-e820: [mem 0x0010-0x722aefff] usable [0.00] BIOS-e820: [mem 0x722af000-0x722a] ACPI NVS [0.00] BIOS-e820: [mem 0x722b-0x722b0fff] reserved [0.00] BIOS-e820: [mem 0x722b1000-0x89d9dfff] usable [0.00] BIOS-e820: [mem 0x89d9e000-0x89f9dfff] type 20 [0.00] BIOS-e820: [mem 0x89f9e000-0x8a78dfff] reserved [0.00] BIOS-e820: [mem 0x8a78e000-0x8ae7dfff] ACPI NVS [0.00] BIOS-e820: [mem 0x8ae7e000-0x8aefdfff] ACPI data [0.00] BIOS-e820: [mem 0x8aefe000-0x8aefefff] usable [0.00] BIOS-e820: [mem 0x8aeff000-0x8fff] reserved [0.00] BIOS-e820: [mem 0xe000-0xefff] reserved [0.00] BIOS-e820: [mem 0xfd00-0xfe7f] reserved [0.00] BIOS-e820: [mem 0xfec0-0xfec00fff] reserved [0.00] BIOS-e820: [mem 0xfed0-0xfed00fff] reserved [0.00] BIOS-e820: [mem 0xfed1-0xfed19fff] reserved [0.00] BIOS-e820: [mem 0xfed84000-0xfed84fff] reserved [0.00] BIOS-e820: [mem 0xfee0-0xfee00fff] reserved [0.00] BIOS-e820: [mem 0xffa0-0x] reserved [0.00] BIOS-e820: [mem 0x0001-0x00036eff] usable [0.00] NX (Execute Disable) protection: active [0.00] efi: EFI v2.50 by INSYDE Corp. [0.00] efi: ACPI 2.0=0x8aefd014 SMBIOS=0x89fd9000 SMBIOS 3.0=0x89fd7000 ESRT=0x89fd4158 PROP=0x722ab858 [0.00] SMBIOS 3.0.0 present. [0.00] DMI: HP HP Pavilion Laptop 15-cc0xx/8364, BIOS F.14 02/23/2018 [0.00] tsc: Detected 2900.000 MHz processor [0.001044] tsc: Detected 2904.000 MHz TSC [0.001044] e820: update [mem 0x-0x0fff] usable ==> reserved [0.001046] e820: remove [mem 0x000a-0x000f] usable [0.001050] last_pfn = 0x36f000 max_arch_pfn = 0x4 [0.001055] MTRR default type: write-back [0.001056] MTRR fixed ranges enabled: [0.001056] 0-9 write-back [0.001057] A-B uncachable [0.001058] C-F write-protect [0.001058] MTRR variable ranges enabled: [0.001059] 0 base 00C000 mask 7FC000 uncachable [0.001060] 1 base 00A000 mask 7FE000 uncachable [0.001060] 2 base 009000 mask 7FF000 uncachable [0.001061] 3 base 008C00 mask 7FFC00 uncachable [0.001061] 4 base 008B80 mask 7FFF80 uncachable [0.001061] 5 disabled [0.001062] 6 disabled [0.001062] 7 disabled [0.001062] 8 disabled [0.001063] 9 disabled [0.001965] x86/PAT: Configuration [0-7]: WB WC UC- UC WB WP UC- WT [0.002147] last_pfn = 0x8aeff max_arch_pfn = 0x4 [0.008216] esrt: Reserving ESRT space from 0x89fd4158 to 0x89fd4190. [0.008221] check: Scanning 1 areas for low memory corruption [0.008225] Using GB pages for direct mapping [0.008226] BRK [0x14d801000, 0x14d801fff] PGTABLE [0.008227] BRK [0x14d802000, 0x14d802fff] PGTABLE [0.008228] BRK [0x14d803000, 0x14d803fff] PGTABLE [0.008250] BRK [0x
[Touch-packages] [Bug 1834264] Re: PCI/internal sound card not detected
I need to go to sleep now. I hope this sheds some light on the problem. I'm going to test the bluetooth audio tomorrow and see if that works. That may prove to be an adequate alternative if it does. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834264] Re: PCI/internal sound card not detected
Installed them, but still get Dummy Output. uname -a Linux adam-HP-Pavilion-Laptop-15-cc0xx 5.2.0-050200rc6-generic #201906222033 SMP Sun Jun 23 00:36:46 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834264] Re: PCI/internal sound card not detected
Whoops, I needed to install the second one first. Getting ready to reboot. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834264] Re: PCI/internal sound card not detected
sudo dpkg -i linux-image-unsigned-5.2.0-050200rc6-generic_5.2.0-050200rc6.201906222033_amd64.deb [sudo] password for adam: Selecting previously unselected package linux-image-unsigned-5.2.0-050200rc6-generic. (Reading database ... 239411 files and directories currently installed.) Preparing to unpack linux-image-unsigned-5.2.0-050200rc6-generic_5.2.0-050200rc6.201906222033_amd64.deb ... Unpacking linux-image-unsigned-5.2.0-050200rc6-generic (5.2.0-050200rc6.201906222033) ... dpkg: dependency problems prevent configuration of linux-image-unsigned-5.2.0-050200rc6-generic: linux-image-unsigned-5.2.0-050200rc6-generic depends on linux-modules-5.2.0-050200rc6-generic; however: Package linux-modules-5.2.0-050200rc6-generic is not installed. dpkg: error processing package linux-image-unsigned-5.2.0-050200rc6-generic (--install): dependency problems - leaving unconfigured Errors were encountered while processing: linux-image-unsigned-5.2.0-050200rc6-generic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834264] Re: PCI/internal sound card not detected
Is the correct driver installed? lspci -nnk 00:00.0 Host bridge [0600]: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers [8086:5904] (rev 02) Subsystem: Hewlett-Packard Company Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers [103c:8364] 00:02.0 VGA compatible controller [0300]: Intel Corporation HD Graphics 620 [8086:5916] (rev 02) Subsystem: Hewlett-Packard Company HD Graphics 620 [103c:8364] Kernel driver in use: i915 Kernel modules: i915 00:04.0 Signal processing controller [1180]: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem [8086:1903] (rev 02) Subsystem: Hewlett-Packard Company Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem [103c:8364] Kernel driver in use: proc_thermal Kernel modules: processor_thermal_device 00:14.0 USB controller [0c03]: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller [8086:9d2f] (rev 21) Subsystem: Hewlett-Packard Company Sunrise Point-LP USB 3.0 xHCI Controller [103c:8364] Kernel driver in use: xhci_hcd 00:14.2 Signal processing controller [1180]: Intel Corporation Sunrise Point-LP Thermal subsystem [8086:9d31] (rev 21) Subsystem: Hewlett-Packard Company Sunrise Point-LP Thermal subsystem [103c:8364] Kernel driver in use: intel_pch_thermal Kernel modules: intel_pch_thermal 00:16.0 Communication controller [0780]: Intel Corporation Sunrise Point-LP CSME HECI #1 [8086:9d3a] (rev 21) Subsystem: Hewlett-Packard Company Sunrise Point-LP CSME HECI [103c:8364] Kernel driver in use: mei_me Kernel modules: mei_me 00:17.0 SATA controller [0106]: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] [8086:9d03] (rev 21) Subsystem: Hewlett-Packard Company Sunrise Point-LP SATA Controller [AHCI mode] [103c:8364] Kernel driver in use: ahci Kernel modules: ahci 00:1c.0 PCI bridge [0604]: Intel Corporation Sunrise Point-LP PCI Express Root Port #1 [8086:9d10] (rev f1) Kernel driver in use: pcieport 00:1c.4 PCI bridge [0604]: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 [8086:9d14] (rev f1) Kernel driver in use: pcieport 00:1c.5 PCI bridge [0604]: Intel Corporation Sunrise Point-LP PCI Express Root Port #6 [8086:9d15] (rev f1) Kernel driver in use: pcieport 00:1d.0 PCI bridge [0604]: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 [8086:9d18] (rev f1) Kernel driver in use: pcieport 00:1d.3 PCI bridge [0604]: Intel Corporation Device [8086:9d1b] (rev f1) Kernel driver in use: pcieport 00:1f.0 ISA bridge [0601]: Intel Corporation Intel(R) 100 Series Chipset Family LPC Controller/eSPI Controller - 9D4E [8086:9d4e] (rev 21) Subsystem: Hewlett-Packard Company Device [103c:8364] 00:1f.2 Memory controller [0580]: Intel Corporation Sunrise Point-LP PMC [8086:9d21] (rev 21) Subsystem: Hewlett-Packard Company Sunrise Point-LP PMC [103c:8364] 00:1f.3 Audio device [0403]: Intel Corporation Sunrise Point-LP HD Audio [8086:9d71] (rev 21) Subsystem: Hewlett-Packard Company Sunrise Point-LP HD Audio [103c:8364] Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_soc_skl 00:1f.4 SMBus [0c05]: Intel Corporation Sunrise Point-LP SMBus [8086:9d23] (rev 21) Subsystem: Hewlett-Packard Company Sunrise Point-LP SMBus [103c:8364] Kernel modules: i2c_i801 02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader [10ec:522a] (rev 01) Subsystem: Hewlett-Packard Company RTS522A PCI Express Card Reader [103c:8364] Kernel driver in use: rtsx_pci Kernel modules: rtsx_pci 03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15) Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [103c:8364] Kernel driver in use: r8169 Kernel modules: r8169 05:00.0 Network controller [0280]: Intel Corporation Wireless 7265 [8086:095a] (rev 59) Subsystem: Intel Corporation Dual Band Wireless-AC 7265 [8086:5010] Kernel driver in use: iwlwifi Kernel modules: iwlwifi -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType:
[Touch-packages] [Bug 1834264] Re: PCI/internal sound card not detected
I tried renaming the pulse folder to pulse_old under .config like someone else suggested online, and that didn't fix anything. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834264] Re: PCI/internal sound card not detected
I tried the install disc in live user mode. I did not want to overwrite all my files, so I didn't do a fresh install. I don't know if the live user mode not working with sound tells you anything. HDMI doesn't work either. I saw it earlier, but it has disappeared. Also, when I uninstalled and purged alsa according to one of the online suggestions, and reinstalled it, alsamixer no longer loads, saying "no such file or directory", and if I load it with -c 1, it says invalid card. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834264] Re: PCI/internal sound card not detected
The install disc didn't work. Which file on the page you suggested should I try? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834264] Re: PCI/internal sound card not detected
I found my install disc for Ubuntu 18.04. I can select to try Ubuntu and see if the sound works. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
Re: [Touch-packages] [Bug 1834264] Re: PCI/internal sound card not detected
I just launched VirtualBox and it did not work in Windows 7. But I'm not sure if that's what you wanted. I don't have Windows installed. On Tue, Jun 25, 2019 at 7:30 PM Hui Wang wrote: > [ 47.123101] snd_hda_intel :00:1f.3: CORB reset timeout#1, CORBRP = 0 > [ 47.124615] snd_hda_intel :00:1f.3: no codecs found! > > Does your sound work under other OS like windows? we need to confirm it > is not a HW issue first. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1834264 > > Title: > PCI/internal sound card not detected > > Status in alsa-driver package in Ubuntu: > New > > Bug description: > I don't have any sound. I have followed some online instructions that > have not worked. Please help me. My laptop was working just fine > until today. I opened it up and there was no sound. If you need > further information from me, please provide instructions on how to > obtain it. Thank you. > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: alsa-base 1.0.25+dfsg-0ubuntu5 > ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 > Uname: Linux 4.18.0-22-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.6 > Architecture: amd64 > AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', > '/dev/snd/timer'] failed with exit code 1: > CurrentDesktop: ubuntu:GNOME > Date: Tue Jun 25 18:29:31 2019 > InstallationDate: Installed on 2019-02-18 (127 days ago) > InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 > (20190210) > PackageArchitecture: all > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > SourcePackage: alsa-driver > Symptom: audio > Title: PCI/internal sound card not detected > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 02/23/2018 > dmi.bios.vendor: Insyde > dmi.bios.version: F.14 > dmi.board.asset.tag: Type2 - Board Asset Tag > dmi.board.name: 8364 > dmi.board.vendor: HP > dmi.board.version: 46.23 > dmi.chassis.type: 10 > dmi.chassis.vendor: HP > dmi.chassis.version: Chassis Version > dmi.modalias: > dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: > dmi.product.family: 103C_5335KV HP Pavilion > dmi.product.name: HP Pavilion Laptop 15-cc0xx > dmi.product.sku: 1KU13UA#ABA > dmi.product.version: Type1ProductConfigId > dmi.sys.vendor: HP > mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019
[Touch-packages] [Bug 1834264] Re: PCI/internal sound card not detected
I just launched VirtualBox and it did not work in Windows 7. But I'm not sure if that's what you wanted. I don't have Windows installed. How can I test the hardware on my laptop with a different operating system? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834264] [NEW] PCI/internal sound card not detected
Public bug reported: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834264 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: I don't have any sound. I have followed some online instructions that have not worked. Please help me. My laptop was working just fine until today. I opened it up and there was no sound. If you need further information from me, please provide instructions on how to obtain it. Thank you. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.18.0-22.23~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Tue Jun 25 18:29:31 2019 InstallationDate: Installed on 2019-02-18 (127 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/23/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8364 dmi.board.vendor: HP dmi.board.version: 46.23 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.14:bd02/23/2018:svnHP:pnHPPavilionLaptop15-cc0xx:pvrType1ProductConfigId:rvnHP:rn8364:rvr46.23:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc0xx dmi.product.sku: 1KU13UA#ABA dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-06-25T18:04:58.293034 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834264/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
