[Touch-packages] [Bug 1958019]

2022-05-24 Thread sheryl
Oh, sorry I was in the wrong one version cuz I tried reverting to the
older one when nvidia didn't work anymore.

In kernel 5.17.0 the first command gives
$ sudo modprobe snd-hda-codec-cs35l41-i2c
modprobe: FATAL: Module snd-hda-codec-cs35l41-i2c not found in directory 
/lib/modules/5.17.0-051700-generic

while the other two give nothing.


(In reply to Cameron Berkenpas from comment #615)
> Your error message shows you're 5.13, which definitely doesn't have support.
> 
> 
> 
> On 5/23/22 08:46, bugzilla-dae...@kernel.org wrote:
> > https://bugzilla.kernel.org/show_bug.cgi?id=208555
> >
> > --- Comment #614 from she...@liang.at (she...@liang.at) ---
> > The first two modprobe commands returned
> > `
> > modprobe: FATAL: Module snd-hda-codec-cs35l41-i2c not found in directory
> > /lib/modules/5.13.0-051300-generic
> > `
> > The third one returns nothing.
> >
> > I tried reinstalling my nvidia driver too but even after purging all it
> > doesn't
> > seem to work :\
> >
> > I tried following these instructions:
> >

> >
> https://forums.developer.nvidia.com/t/nvidia-smi-has-failed-because-it-couldnt-communicate-with-the-nvidia-driver-make-sure-that-the-latest-nvidia-driver-is-installed-and-running/197141/6
> >
> > (In reply to Cameron Berkenpas from comment #612)
> >> I would try try 5.17. 5.18 only came out yesterday, and therefore doesn't
> >> even have any point releases so chances are reasonably high you'll run
> into
> >> bugs.
> >>
> >> Additionally, I don't have the ACHg6. It's possible you'll need to specify
> >> which modules to load. In the likely event that 5.17 doesn't work, perhaps
> >> someone can provide information on what's needed there.
> >>
> >> Possibly these steps will work:
> >> sudo modprobe snd-hda-codec-cs35l41-i2c
> >> sudo modeprobe snd_soc_cs35l41_i2c
> >> sudo modeprobe i2c-multi-instantiate
> >>
> >> (In reply to she...@liang.at from comment #609)
> >>> Thanks for the quick responses. I followed the instructions to install
> the
> >>> latest version. Is it supposed to work if I installed 5.18 too? It's not
> >>> working and it stopped recognising my external monitors too.
> >>>

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1958019

Title:
  [Lenovo Legion7 16ACHg6 82N6, Realtek ALC287, Speaker, Internal] No
  sound at all

Status in sound-2.6 (alsa-kernel):
  Confirmed
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  On my Lenovo Legion-7-16ACHg6 laptop I can't hear any sound by
  internal speakers, but it work by headphones connected to standard
  jack aux.

  uname -r
  5.11.0-44-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-44.48~20.04.2-generic 5.11.22
  Uname: Linux 5.11.0-44-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  i3draven   1266 F pulseaudio
   /dev/snd/controlC0:  i3draven   1266 F pulseaudio
   /dev/snd/controlC1:  i3draven   1266 F pulseaudio
   /dev/snd/pcmC1D0p:   i3draven   1266 F...m pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 15 15:10:53 2022
  InstallationDate: Installed on 2021-10-11 (96 days ago)
  InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
  Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio 
Generic
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  i3draven   1266 F pulseaudio
   /dev/snd/controlC0:  i3draven   1266 F pulseaudio
   /dev/snd/controlC1:  i3draven   1266 F pulseaudio
   /dev/snd/pcmC1D0p:   i3draven   1266 F...m pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [82N6, Realtek ALC287, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/08/2021
  dmi.bios.release: 1.49
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GKCN49WW
  dmi.board.asset.tag: NO Asset Tag
  dmi.board.name: LNVNB161216
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0R32862 WIN
  dmi.chassis.asset.tag: NO Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Legion 7 16ACHg6
  dmi.ec.firmware.release: 1.49
  dmi.modalias: 
dmi:bvnLENOVO:bvrGKCN49WW:bd11/08/2021:br1.49:efr1.49:svnLENOVO:pn82N6:pvrLegion716ACHg6:skuLENOVO_MT_82N6_BU_idea_FM_Legion716ACHg6:rvnLENOVO:rnLNVNB161216:rvrSDK0R32862WIN:cvnLENOVO:ct10:cvrLegion716ACHg6:
  dmi.product.family: Legion 7 16ACHg6
  dmi.product.name: 82N6
  dmi.product.sku: LENOVO_MT_82N6_BU_idea_FM_Legion 7 16

[Touch-packages] [Bug 1958019]

2022-05-23 Thread sheryl
The first two modprobe commands returned
`
modprobe: FATAL: Module snd-hda-codec-cs35l41-i2c not found in directory 
/lib/modules/5.13.0-051300-generic
`
The third one returns nothing.

I tried reinstalling my nvidia driver too but even after purging all it
doesn't seem to work :\

I tried following these instructions:
https://forums.developer.nvidia.com/t/nvidia-smi-has-failed-because-it-
couldnt-communicate-with-the-nvidia-driver-make-sure-that-the-latest-
nvidia-driver-is-installed-and-running/197141/6

(In reply to Cameron Berkenpas from comment #612)
> I would try try 5.17. 5.18 only came out yesterday, and therefore doesn't
> even have any point releases so chances are reasonably high you'll run into
> bugs.
> 
> Additionally, I don't have the ACHg6. It's possible you'll need to specify
> which modules to load. In the likely event that 5.17 doesn't work, perhaps
> someone can provide information on what's needed there.
> 
> Possibly these steps will work:
> sudo modprobe snd-hda-codec-cs35l41-i2c
> sudo modeprobe snd_soc_cs35l41_i2c
> sudo modeprobe i2c-multi-instantiate
> 
> (In reply to she...@liang.at from comment #609)
> > Thanks for the quick responses. I followed the instructions to install the
> > latest version. Is it supposed to work if I installed 5.18 too? It's not
> > working and it stopped recognising my external monitors too.
> >

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1958019

Title:
  [Lenovo Legion7 16ACHg6 82N6, Realtek ALC287, Speaker, Internal] No
  sound at all

Status in sound-2.6 (alsa-kernel):
  Confirmed
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  On my Lenovo Legion-7-16ACHg6 laptop I can't hear any sound by
  internal speakers, but it work by headphones connected to standard
  jack aux.

  uname -r
  5.11.0-44-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-44.48~20.04.2-generic 5.11.22
  Uname: Linux 5.11.0-44-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  i3draven   1266 F pulseaudio
   /dev/snd/controlC0:  i3draven   1266 F pulseaudio
   /dev/snd/controlC1:  i3draven   1266 F pulseaudio
   /dev/snd/pcmC1D0p:   i3draven   1266 F...m pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 15 15:10:53 2022
  InstallationDate: Installed on 2021-10-11 (96 days ago)
  InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
  Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio 
Generic
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  i3draven   1266 F pulseaudio
   /dev/snd/controlC0:  i3draven   1266 F pulseaudio
   /dev/snd/controlC1:  i3draven   1266 F pulseaudio
   /dev/snd/pcmC1D0p:   i3draven   1266 F...m pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [82N6, Realtek ALC287, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/08/2021
  dmi.bios.release: 1.49
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GKCN49WW
  dmi.board.asset.tag: NO Asset Tag
  dmi.board.name: LNVNB161216
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0R32862 WIN
  dmi.chassis.asset.tag: NO Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Legion 7 16ACHg6
  dmi.ec.firmware.release: 1.49
  dmi.modalias: 
dmi:bvnLENOVO:bvrGKCN49WW:bd11/08/2021:br1.49:efr1.49:svnLENOVO:pn82N6:pvrLegion716ACHg6:skuLENOVO_MT_82N6_BU_idea_FM_Legion716ACHg6:rvnLENOVO:rnLNVNB161216:rvrSDK0R32862WIN:cvnLENOVO:ct10:cvrLegion716ACHg6:
  dmi.product.family: Legion 7 16ACHg6
  dmi.product.name: 82N6
  dmi.product.sku: LENOVO_MT_82N6_BU_idea_FM_Legion 7 16ACHg6
  dmi.product.version: Legion 7 16ACHg6
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1958019]

2022-05-23 Thread sheryl
Thanks for the quick responses. I followed the instructions to install
the latest version. Is it supposed to work if I installed 5.18 too? It's
not working and it stopped recognising my external monitors too.

(In reply to Cameron Berkenpas from comment #608)
> Seems like this is the best way to do it (but if someone knows of a better
> way for Ubuntu, let us know):
> https://sleeplessbeastie.eu/2021/11/01/how-to-install-mainline-linux-kernel-
> on-ubuntu-based-distribution/
> 
> Seems this gets you a tool that allows you to manage and install mainline
> kernels. You'll need a 5.17 (which is the latest stable mainline release) to
> get your sound working.
> 
> Keep us posted.
> 
> 
> (In reply to Cameron Berkenpas from comment #607)
> 
> > There should be a repo you can add on your system to be able to pull the 
> > latest mainline kernels. I don't have it handy at the moment as I've 
> > been building/installing kernels myself since the 90's, but I'll try 
> > find it and post it in a little bit.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1958019

Title:
  [Lenovo Legion7 16ACHg6 82N6, Realtek ALC287, Speaker, Internal] No
  sound at all

Status in sound-2.6 (alsa-kernel):
  Confirmed
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  On my Lenovo Legion-7-16ACHg6 laptop I can't hear any sound by
  internal speakers, but it work by headphones connected to standard
  jack aux.

  uname -r
  5.11.0-44-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-44.48~20.04.2-generic 5.11.22
  Uname: Linux 5.11.0-44-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  i3draven   1266 F pulseaudio
   /dev/snd/controlC0:  i3draven   1266 F pulseaudio
   /dev/snd/controlC1:  i3draven   1266 F pulseaudio
   /dev/snd/pcmC1D0p:   i3draven   1266 F...m pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 15 15:10:53 2022
  InstallationDate: Installed on 2021-10-11 (96 days ago)
  InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
  Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio 
Generic
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  i3draven   1266 F pulseaudio
   /dev/snd/controlC0:  i3draven   1266 F pulseaudio
   /dev/snd/controlC1:  i3draven   1266 F pulseaudio
   /dev/snd/pcmC1D0p:   i3draven   1266 F...m pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [82N6, Realtek ALC287, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/08/2021
  dmi.bios.release: 1.49
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GKCN49WW
  dmi.board.asset.tag: NO Asset Tag
  dmi.board.name: LNVNB161216
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0R32862 WIN
  dmi.chassis.asset.tag: NO Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Legion 7 16ACHg6
  dmi.ec.firmware.release: 1.49
  dmi.modalias: 
dmi:bvnLENOVO:bvrGKCN49WW:bd11/08/2021:br1.49:efr1.49:svnLENOVO:pn82N6:pvrLegion716ACHg6:skuLENOVO_MT_82N6_BU_idea_FM_Legion716ACHg6:rvnLENOVO:rnLNVNB161216:rvrSDK0R32862WIN:cvnLENOVO:ct10:cvrLegion716ACHg6:
  dmi.product.family: Legion 7 16ACHg6
  dmi.product.name: 82N6
  dmi.product.sku: LENOVO_MT_82N6_BU_idea_FM_Legion 7 16ACHg6
  dmi.product.version: Legion 7 16ACHg6
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/sound-2.6/+bug/1958019/+subscriptions


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[Touch-packages] [Bug 1958019]

2022-05-22 Thread sheryl
Hi all,
I'm facing the same problem with my Lenovo Legion 7. I'm running Ubuntu 20.04.4 
LTS and am not very familiar with kernels. I tried finding the linux source 
folder/directory, open the file: sound/pci/hda/patch_realtek.c but I don't have 
the pci folder.

Is there already a solution for this?

My alsa-info: http://alsa-
project.org/db/?f=bb246fbe1fe783444da0b95a9bab4fba09613c8a

Appreciate any suggestions.
Thanks!

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1958019

Title:
  [Lenovo Legion7 16ACHg6 82N6, Realtek ALC287, Speaker, Internal] No
  sound at all

Status in sound-2.6 (alsa-kernel):
  Confirmed
Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  On my Lenovo Legion-7-16ACHg6 laptop I can't hear any sound by
  internal speakers, but it work by headphones connected to standard
  jack aux.

  uname -r
  5.11.0-44-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-44.48~20.04.2-generic 5.11.22
  Uname: Linux 5.11.0-44-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  i3draven   1266 F pulseaudio
   /dev/snd/controlC0:  i3draven   1266 F pulseaudio
   /dev/snd/controlC1:  i3draven   1266 F pulseaudio
   /dev/snd/pcmC1D0p:   i3draven   1266 F...m pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jan 15 15:10:53 2022
  InstallationDate: Installed on 2021-10-11 (96 days ago)
  InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
  Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio 
Generic
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  i3draven   1266 F pulseaudio
   /dev/snd/controlC0:  i3draven   1266 F pulseaudio
   /dev/snd/controlC1:  i3draven   1266 F pulseaudio
   /dev/snd/pcmC1D0p:   i3draven   1266 F...m pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [82N6, Realtek ALC287, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/08/2021
  dmi.bios.release: 1.49
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GKCN49WW
  dmi.board.asset.tag: NO Asset Tag
  dmi.board.name: LNVNB161216
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0R32862 WIN
  dmi.chassis.asset.tag: NO Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Legion 7 16ACHg6
  dmi.ec.firmware.release: 1.49
  dmi.modalias: 
dmi:bvnLENOVO:bvrGKCN49WW:bd11/08/2021:br1.49:efr1.49:svnLENOVO:pn82N6:pvrLegion716ACHg6:skuLENOVO_MT_82N6_BU_idea_FM_Legion716ACHg6:rvnLENOVO:rnLNVNB161216:rvrSDK0R32862WIN:cvnLENOVO:ct10:cvrLegion716ACHg6:
  dmi.product.family: Legion 7 16ACHg6
  dmi.product.name: 82N6
  dmi.product.sku: LENOVO_MT_82N6_BU_idea_FM_Legion 7 16ACHg6
  dmi.product.version: Legion 7 16ACHg6
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/sound-2.6/+bug/1958019/+subscriptions


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Re: [Touch-packages] [Bug 1790816] Re: Terrible sound after update to 18.04

2019-03-06 Thread Sheryl Zettner
Thanks to your reply to my problems with 18.04 and sound. Just now saw it,
so I am only now replying.

On Wed, Feb 27, 2019 at 4:25 PM Jean-Pierre van Riel <
1790...@bugs.launchpad.net> wrote:

> It's a shot in the dark, but in my case, pulse sound server (atop of
> alsa) seems to have gotten into a mess with an upgrade between 16.04 and
> 18.04. Post login, removing old / session start user config fixed my
> dodgy channel mappings (but not quite the same as crackling, etc):
>
> pulseaudio --kill \
>   && rm -r ~/.config/pulse/* \
>   && pulseaudio --start
>
> However, every new boot, the same missing channel mappings cause my
> audio to sound bad (not mapped correctly to 5.1 channels).
>
> Also, try alsa-info which is a script that bundles all the alsa
> inspection commands and then maybe try fish for the problem in that.
> Also try figure out how to play a sound file directly to alsa vs via the
> pulse sound server to rule out pulse causing the problem.
>
> I think the speaker-test command also directly tests the alsa layer
> where as the gnome-control-centre (settings) sound page "Test Speakers"
> tests the setup via pulse.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1790816
>
> Title:
>   Terrible sound after update to 18.04
>
> Status in alsa-driver package in Ubuntu:
>   New
>
> Bug description:
>   The sound just is extremely distorted after update to 18.04. Like an
>   old radio that's not picking up the station right. I saw a webpage
>   about the same device I am using and tried their solution. That didn't
>   help at all. Hope I didn't make things worse.
>
>   I saw a page that mentioned the lspci command. Based on that, I guess
>   I am using an Intel 82801 JD/DO audio card. One site said that
>   requires an snd_hda_intel driver, but all I could find in Synaptic
>   Package Manager was that an alsa driver and pulse audio were
>   installed. Could the correct driver have been removed with the new
>   installation?
>
>   This computer has been kind of buggy as of late, but the audio had
>   been working. I had problems installing this OS. Mostly it seems to be
>   working otherwise though.
>
>   1) Description:   Ubuntu 18.04.1 LTS
>   Release:  18.04
>
>   2) N: Unable to locate package pkgname
>
>   3) What you expected to happen: sound to work properly
>
>   4) What happened instead: sound distorted
>
>   Hope my attempt to fix it doesn't screw up the bug report.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu5
>   ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
>   Uname: Linux 4.15.0-33-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.2
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  szettner   2030 F pulseaudio
>   CurrentDesktop: GNOME-Flashback:GNOME
>   Date: Wed Sep  5 03:07:08 2018
>   InstallationDate: Installed on 2017-06-28 (433 days ago)
>   InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
> (20170215.2)
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
>   Symptom_Card: Built-in Audio - HDA Intel
>   Symptom_Jack: Green Headphone Out, Front
>   Symptom_Type: High background noise, or volume is too low
>   Title: [OptiPlex 760, Analog Devices AD1984A, Green Headphone Out,
> Front] Background noise or low volume
>   UpgradeStatus: Upgraded to bionic on 2018-09-02 (2 days ago)
>   dmi.bios.date: 12/03/2008
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A01
>   dmi.board.name: 0D517D
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvrA01:bd12/03/2008:svnDellInc.:pnOptiPlex760:pvr:rvnDellInc.:rn0D517D:rvrA00:cvnDellInc.:ct3:cvr:
>   dmi.product.name: OptiPlex 760
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1790816/+subscriptions
>

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https://bugs.launchpad.net/bugs/1790816

Title:
  Terrible sound after update to 18.04

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  The sound just is extremely distorted after update to 18.04. Like an
  old radio that's not picking up the station right. I saw a webpage
  about the same device I am using and tried their solution. That didn't
  help at all. Hope I didn't make things worse.

  I saw a page that mentioned the lspci command. Based on that, I guess
  I am using an Intel 82801 JD/DO audio card. One site said that
  requires an snd_hda_intel driver, but all I could find in Synaptic
  Package Manager was that an alsa driver and pulse audio

[Touch-packages] [Bug 1790816] [NEW] Terrible sound after update to 18.04

2018-09-05 Thread Sheryl Zettner
Public bug reported:

The sound just is extremely distorted after update to 18.04. Like an old
radio that's not picking up the station right. I saw a webpage about the
same device I am using and tried their solution. That didn't help at
all. Hope I didn't make things worse.

I saw a page that mentioned the lspci command. Based on that, I guess I
am using an Intel 82801 JD/DO audio card. One site said that requires an
snd_hda_intel driver, but all I could find in Synaptic Package Manager
was that an alsa driver and pulse audio were installed. Could the
correct driver have been removed with the new installation?

This computer has been kind of buggy as of late, but the audio had been
working. I had problems installing this OS. Mostly it seems to be
working otherwise though.

1) Description: Ubuntu 18.04.1 LTS
Release:18.04

2) N: Unable to locate package pkgname

3) What you expected to happen: sound to work properly

4) What happened instead: sound distorted

Hope my attempt to fix it doesn't screw up the bug report.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
Uname: Linux 4.15.0-33-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  szettner   2030 F pulseaudio
CurrentDesktop: GNOME-Flashback:GNOME
Date: Wed Sep  5 03:07:08 2018
InstallationDate: Installed on 2017-06-28 (433 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 
(20170215.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: High background noise, or volume is too low
Title: [OptiPlex 760, Analog Devices AD1984A, Green Headphone Out, Front] 
Background noise or low volume
UpgradeStatus: Upgraded to bionic on 2018-09-02 (2 days ago)
dmi.bios.date: 12/03/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0D517D
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvrA01:bd12/03/2008:svnDellInc.:pnOptiPlex760:pvr:rvnDellInc.:rn0D517D:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex 760
dmi.sys.vendor: Dell Inc.

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug bionic

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1790816

Title:
  Terrible sound after update to 18.04

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  The sound just is extremely distorted after update to 18.04. Like an
  old radio that's not picking up the station right. I saw a webpage
  about the same device I am using and tried their solution. That didn't
  help at all. Hope I didn't make things worse.

  I saw a page that mentioned the lspci command. Based on that, I guess
  I am using an Intel 82801 JD/DO audio card. One site said that
  requires an snd_hda_intel driver, but all I could find in Synaptic
  Package Manager was that an alsa driver and pulse audio were
  installed. Could the correct driver have been removed with the new
  installation?

  This computer has been kind of buggy as of late, but the audio had
  been working. I had problems installing this OS. Mostly it seems to be
  working otherwise though.

  1) Description:   Ubuntu 18.04.1 LTS
  Release:  18.04

  2) N: Unable to locate package pkgname

  3) What you expected to happen: sound to work properly

  4) What happened instead: sound distorted

  Hope my attempt to fix it doesn't screw up the bug report.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
  Uname: Linux 4.15.0-33-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  szettner   2030 F pulseaudio
  CurrentDesktop: GNOME-Flashback:GNOME
  Date: Wed Sep  5 03:07:08 2018
  InstallationDate: Installed on 2017-06-28 (433 days ago)
  InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 
(20170215.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_Jack: Green Headphone Out, Front
  Symptom_Type: High background noise, or volume is too low
  Title: [OptiPlex 760, Analog Devices AD1984A, Green Headphone Out, Front] 
Background noise or low volume
  UpgradeStatus: Upgraded to bionic on 2018-09-02 (2 days ago)
  dmi.bios.date: 12/03/2008
  dmi.bios.vendor: Dell Inc.
  

[Touch-packages] [Bug 1472390] [NEW] July 7th earning morning update threw display completely off

2015-07-07 Thread Sheryl Zettner
Public bug reported:

I ran the July 7 update at about 1AM CST last night, and it totally
threw my monitor out of calibration. The alignment was shifted to the
left so far that the left panel became invisible. The fonts were made
larger.

I had to mess with the monitors setting to even get my left panel back
to check for further updates today, but my entire left panel is bunching
up on itself on the top, so that the top application icons in are all on
top of each other.

I hope I am reporting this the proper way, but your system for reporting
bugs is very confusing. I am surprised I even got this far, as it is not
very intuitive how to do bug reports these days. :(

BTW, this is the second time I have had an update screw up my computer
in the last month. I'm starting to lose faith in the security of these
security updates, as only a hacker would probably know how to get
through all the submission hurdles to make these kind of changes.

Also, it might help to know that I am using gnome metacity, so this may
be limited to those of us using that. The default was slow as molasses
on my old computer and the application choice on the their generic panel
were not very intuitive, so I had to switch back to gnome.

So I am not going to update my other computer till this is resolved. It
was clearly an update issue, as it was working fine till I ran the
update and restarted my computer.  My apologies if this is a duplicate
report, but I did not see it on the list of recent bug reports. I'm just
doing the best I can keeping my system bug free. Cheers.

The attached pic is what my screen looks like AFTER fiddling with the
monitor settings to get the panel far enough to the right that I could
see and use it, but after the update it was all very much to the left
and much larger.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-57.95-generic 3.13.11-ckt21
Uname: Linux 3.13.0-57-generic i686
.tmp.unity.support.test.1:
 
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: i386
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: Unity
Date: Tue Jul  7 14:44:43 2015
DistUpgraded: 2015-03-12 05:21:41,623 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
GraphicsCard:
 Silicon Integrated Systems [SiS] 661/741/760 PCI/AGP or 662/761Gx PCIE VGA 
Display Adapter [1039:6330] (prog-if 00 [VGA controller])
   Subsystem: Foxconn International, Inc. Device [105b:0c5d]
InstallationDate: Installed on 2010-07-04 (1829 days ago)
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: SYX snc302eeh
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-57-generic 
root=UUID=8847c990-5df2-4a18-8882-a5e74a2cb874 ro quiet splash vt.handoff=7
Renderer: Software
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to trusty on 2015-03-12 (117 days ago)
dmi.bios.date: 01/04/2005
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: 651M03
dmi.board.vendor: Foxconn
dmi.board.version: SiS651/962L
dmi.chassis.type: 3
dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd01/04/2005:svnSYX:pnsnc302eeh:pvr:rvnFoxconn:rn651M03:rvrSiS651/962L:cvn:ct3:cvr:
dmi.product.name: snc302eeh
dmi.sys.vendor: SYX
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Tue Jul  7 14:15:33 2015
xserver.configfile: default
xserver.devices:
 inputPower Button KEYBOARD, id 6
 inputPower Button KEYBOARD, id 7
 inputSleep Button KEYBOARD, id 8
 inputAlps Electric M2452  KEYBOARD, id 9
 inputLogitech Optical USB Mouse MOUSE, id 10
xserver.errors:
 open /dev/dri/card0: No such file or directory
 AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 
xserver.version: 2:1.15.1-0ubuntu2.7

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386 resolution trusty ubuntu

** Attachment added: "Screenshot that shows how panel is distorted and fonts 
larger (after adapting monitor to the right, so I could even see the panel)"
   
https://bugs.launchpad.net/bugs/1472390/+attachment/4425952/+files/Screenshot%20from%202015-07-07%2015%3A30%3A47.png

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