[Touch-packages] [Bug 1402350] Re: Powering on the printer does not activate the related usb port
Indeed I think we should fix that in /etc/apparmor.d/abstractions/base: That's the location that allows programs to write to /dev/log, so we sohuld also allow writing to /run/systemd/journal/{socket,dev-log}. Under systemd, /dev/log is just a symlink to /run/systemd/journal/dev- log, and /socket is the "native" journal protocol. ** Changed in: cups (Ubuntu) Status: Incomplete => Won't Fix ** Changed in: apparmor (Ubuntu) Status: New => Triaged ** Summary changed: - Powering on the printer does not activate the related usb port + allow writing to systemd journal sockets -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apparmor in Ubuntu. https://bugs.launchpad.net/bugs/1402350 Title: allow writing to systemd journal sockets Status in apparmor package in Ubuntu: Triaged Status in cups package in Ubuntu: Won't Fix Bug description: Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - Sending a print job does not activate the USB port. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apparmor/+bug/1402350/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402350] Re: Powering on the printer does not activate the related usb port
writing to the journal socket should be added to an abstraction the same as writing to /dev/log ** Also affects: apparmor (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apparmor in Ubuntu. https://bugs.launchpad.net/bugs/1402350 Title: allow writing to systemd journal sockets Status in apparmor package in Ubuntu: Triaged Status in cups package in Ubuntu: Won't Fix Bug description: Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - Sending a print job does not activate the USB port. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apparmor/+bug/1402350/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402350] Re: Powering on the printer does not activate the related usb port
@Till some more tests: - the pc was already running, but the printer's usb cord was unplugged. So i plug it again, then set the printer 'on' via its on/off switch button. Start a printing job: done as expected. - then let the printer plugged (usb cord) but the printer powerded down (on/off printer button) - wait about 15 mn without printing - then powered on the printer and try to print something again to test the previous 'usb port not awaken' issue reported here. The printing job have been done as expected. To conclude about that report: the apparmor 'enforce' status seems the only one to be blamed, as the 'complain' status set let the usb port active. The 'hplip' report (lp:241781) seems also refer to the same apparmor config issue. Note that i've declared a false positive about the missing job inside the queue; sorry about that. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1402350 Title: Powering on the printer does not activate the related usb port Status in cups package in Ubuntu: Incomplete Bug description: Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - Sending a print job does not activate the USB port. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1402350/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402350] Re: Powering on the printer does not activate the related usb port
Does it only silence the warning or does it also solve your originally reported problem? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1402350 Title: Powering on the printer does not activate the related usb port Status in cups package in Ubuntu: Incomplete Bug description: Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - Sending a print job does not activate the USB port. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1402350/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402350] Re: Powering on the printer does not activate the related usb port
hi Till, did set to 'complain' mode then rebooted: that indeed silence the #6 from syslog. now only get: systemd[1]: Starting CUPS Printing Service... Dec 15 14:44:52 u32 systemd[1]: Started CUPS Printing Service. ** Description changed: Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - Sending a print job does not activate the USB port. - - Print jobs do not stay inside the queue. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1402350 Title: Powering on the printer does not activate the related usb port Status in cups package in Ubuntu: Incomplete Bug description: Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - Sending a print job does not activate the USB port. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 d
[Touch-packages] [Bug 1402350] Re: Powering on the printer does not activate the related usb port
Please run the command sudo aa-complain cupsd in a terminal window and try whether this makes the problem going away. See also the section "AppArmor Protection of the printing system" on https://wiki.ubuntu.com/DebuggingPrintingProblems -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1402350 Title: Powering on the printer does not activate the related usb port Status in cups package in Ubuntu: Incomplete Bug description: Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - Sending a print job does not activate the USB port. - Print jobs do not stay inside the queue. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1402350/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402350] Re: Powering on the printer does not activate the related usb port
found inside syslog: Dec 15 06:11:25 u32 kernel: [ 2109.829779] audit: type=1400 audit(1418620285.127:81): apparmor="DENIED" operation="sendmsg" info="Failed name lookup - disconnected path" error=-13 profile="/usr/sbin/cupsd//third_party" name="run/systemd/journal/dev-log" pid=10965 comm="hpcups" requested_mask="w" denied_mask="w" fsuid=7 ouid=0 Dec 15 06:11:25 u32 systemd[1]: Cannot add dependency job for unit systemd-vconsole-setup.service, ignoring: Unit systemd-vconsole-setup.service failed to load: No such file or directory. Dec 15 06:11:25 u32 systemd[1]: Started CUPS Printing Service. Dec 15 06:11:25 u32 kernel: [ 2109.833523] Did not find alt setting 1 for intf 0, config 1 Dec 15 06:11:25 u32 systemd[1]: Cannot add dependency job for unit systemd-vconsole-setup.service, ignoring: Unit systemd-vconsole-setup.service failed to load: No such file or directory. *apparmor="DENIED" *** is it expected ? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1402350 Title: Powering on the printer does not activate the related usb port Status in cups package in Ubuntu: Incomplete Bug description: Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - Sending a print job does not activate the USB port. - Print jobs do not stay inside the queue. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1402350/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402350] Re: Powering on the printer does not activate the related usb port
back to roots lp:241781 setting that report as "Low" priority is of course the smartest way to get it fixed. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1402350 Title: Powering on the printer does not activate the related usb port Status in cups package in Ubuntu: Incomplete Bug description: Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - Sending a print job does not activate the USB port. - Print jobs do not stay inside the queue. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1402350/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402350] Re: Powering on the printer does not activate the related usb port
dino99, unfortunately, it did not mention in your original Bug Description if this is reproducible in a prior release or not. As well, it was filled with speculation, and let alone grammar mistakes. Hence, please do not be rude, nor revert my edits, as this just simply delays your problem from getting addressed. For more on this, please read https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . ** Description changed: - lp:241781 follow up - - Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - - Powering on the printer does not wake up the related usb port - - Sending a print job does not activate the USB port. + Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - Sending a print job does not activate the USB port. - Print jobs do not stay inside the queue. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1402350 Title: Powering on the printer does not activate the related usb port Status in cups package in Ubuntu: Incomplete Bug description: Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - Sending a print job does not activate the USB port. - Print jobs do not stay inside the queue. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with ex
[Touch-packages] [Bug 1402350] Re: Powering on the printer does not activate the related usb port
** Description changed: + lp:241781 follow up + Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: + - Powering on the printer does not wake up the related usb port - Sending a print job does not activate the USB port. - Print jobs do not stay inside the queue. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1402350 Title: Powering on the printer does not activate the related usb port Status in cups package in Ubuntu: Incomplete Bug description: lp:241781 follow up Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - Powering on the printer does not wake up the related usb port - Sending a print job does not activate the USB port. - Print jobs do not stay inside the queue. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version:
[Touch-packages] [Bug 1402350] Re: Powering on the printer does not activate the related usb port
@Christopher if you take the liberty to erase/modify my own reported details, then ask stupid questions, its up to you. Right now im agreeing what others are thinking about what you are doing here: adding confusion and spamming. So better to roll out and do your own learning job first. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1402350 Title: Powering on the printer does not activate the related usb port Status in cups package in Ubuntu: Incomplete Bug description: lp:241781 follow up Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - Powering on the printer does not wake up the related usb port - Sending a print job does not activate the USB port. - Print jobs do not stay inside the queue. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1402350/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402350] Re: Powering on the printer does not activate the related usb port
dino99, thank you for reporting this and helping make Ubuntu better. Did this problem not occur in a release prior to Vivid? ** Changed in: cups (Ubuntu) Importance: Undecided => Low ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1402350 Title: Powering on the printer does not activate the related usb port Status in cups package in Ubuntu: Incomplete Bug description: Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - Sending a print job does not activate the USB port. - Print jobs do not stay inside the queue. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1402350/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402350] Re: Powering on the printer does not activate the related usb port
** Description changed: - Following a previous lp:241781 report and its #20 comment + Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: + - Sending a print job does not activate the USB port. + - Print jobs do not stay inside the queue. + - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. - Using a desktop with vivid i386 and a hp photosmart c4585 linked to usb port. Problems: - - setting the printer 'on' by powering it up, its firmware does not send an event to awake the related usb port (due to powervasing rules the kernel is not aware of that new event, or it looks like ) - - sending a printing job does not activate neither that usb port (but looks normal as it might be the printer job to activate its usb port) - - the printing job also seems lost: does not stay inside the queue - - so im thinking about how the 'usb' device is monitored: - - at the login session (gnome-shell here) the hp printer is well identified (icon in the systray for a few seconds then disappear) - - when a print job is sent later, the printer does not awake: need to unplug/plug the usb cord, then i need to reload the printing job, choose the printer, then the job is done. But then the usb port is again deactivated and the next print job needs the previous workaround. - - That is; so as i understand, sending a print job and/or powering 'on' - the printer SHOULD also first reinitiate the device to make it active. - Is it a udev/systemd/upstart/script/else missing/not implemented - mandatory job ? + WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose + the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-series: usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1 device for Photosmart_C4500: hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart_C4500.ppd', '/etc/cups/ppd/Photosmart-C4500-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart_C4500.ppd: Permission denied grep: /etc/cups/ppd/Photosmart-C4500-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-7-generic root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro init=/lib/systemd/systemd SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3002 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5W DH Deluxe dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5W DH Deluxe dmi.product.version: System Version dmi.sys.vendor: ASUSTEK COMPUTER INC ** Tags added: latest-bios-3001 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1402350 Title: Powering on the printer does not activate the related usb port Status in cups package in Ubuntu: Incomplete Bug description: Using a desktop with vivid i386 and a USB connected HP Photosmart C4585: - Sending a print job does not activate the USB port. - Print jobs do not stay inside the queue. - Once logged into gnome-shell an icon is in the systray for a few seconds then disappears. WORKAROUND: Unplug/plug the USB cord, reload the print job, and choose the printer. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 1.7.5-3ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-7.8-generic 3.18.0 Uname: Linux 3.18.0-7-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.15-0ubuntu2 Architecture: i386 BootDmesg: (Nothing has been logged yet.) CupsErrorLog: CurrentDesktop: GNOME Date: Sun Dec 14 08:54:53 2014 KernLog: Lpstat: device for Photosmart-C4500-seri