[Touch-packages] [Bug 1456644] Re: [messaging] Resend issues
@Johannes - the correct designs are provided, I guess it is just not implemented yet. As for the translation, sometimes it makes sense not to translate english phrasings directly into other languages. This seems to be a good example. How about using "erneut" "nochmal", etc? E.g. "Erneut senden" could go into two lines in this case. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to messaging-app in Ubuntu. https://bugs.launchpad.net/bugs/1456644 Title: [messaging] Resend issues Status in Ubuntu UX: Fix Committed Status in messaging-app package in Ubuntu: Confirmed Bug description: If a message is not sent successfully, testers expected the phone to provide a resent option or to automatically resend the message when the signal is back "Testers received a 'no network' pop up, and the full text message stayed in the compose bar. As a result, they had to constantly check if the network is back, and then resend the message again. Phone is often used on the move, and network issue can be a common issue when on the train or around places where full of high buildings. It is important to design for these restrictions. " The swipe to reveal a resent option for a text message was not discovered - UX comment We already provide an option to resend from the in message view if a message fails to send. The message changes to red and previously there was a "Failed!" text below the resent icon. Since that was not very well understood, the text should be changed to "Resend" below the resend icon. Please amend this and for visuals see this spec: https://docs.google.com/presentation/d/1XMHRg7T3KxMizExeRTmXJGar0WOUyBQ4A8lEMnQvcqA/edit#slide=id.g18adf9eae_5116 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-ux/+bug/1456644/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1456644] Re: [messaging] Resend issues
@Olga: This decision makes sense. Nevertheless the German translation still doesn't fit (see attachment of #3) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to messaging-app in Ubuntu. https://bugs.launchpad.net/bugs/1456644 Title: [messaging] Resend issues Status in Ubuntu UX: Fix Committed Status in messaging-app package in Ubuntu: Confirmed Bug description: If a message is not sent successfully, testers expected the phone to provide a resent option or to automatically resend the message when the signal is back "Testers received a 'no network' pop up, and the full text message stayed in the compose bar. As a result, they had to constantly check if the network is back, and then resend the message again. Phone is often used on the move, and network issue can be a common issue when on the train or around places where full of high buildings. It is important to design for these restrictions. " The swipe to reveal a resent option for a text message was not discovered - UX comment We already provide an option to resend from the in message view if a message fails to send. The message changes to red and previously there was a "Failed!" text below the resent icon. Since that was not very well understood, the text should be changed to "Resend" below the resend icon. Please amend this and for visuals see this spec: https://docs.google.com/presentation/d/1XMHRg7T3KxMizExeRTmXJGar0WOUyBQ4A8lEMnQvcqA/edit#slide=id.g18adf9eae_5116 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-ux/+bug/1456644/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1456644] Re: [messaging] Resend issues
@Johannes: We opted not to resend automatically because in many cases users like to have control over the messages they send and any potential cost involved sending an SMS/MMS. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to messaging-app in Ubuntu. https://bugs.launchpad.net/bugs/1456644 Title: [messaging] Resend issues Status in Ubuntu UX: Fix Committed Status in messaging-app package in Ubuntu: Confirmed Bug description: If a message is not sent successfully, testers expected the phone to provide a resent option or to automatically resend the message when the signal is back "Testers received a 'no network' pop up, and the full text message stayed in the compose bar. As a result, they had to constantly check if the network is back, and then resend the message again. Phone is often used on the move, and network issue can be a common issue when on the train or around places where full of high buildings. It is important to design for these restrictions. " The swipe to reveal a resent option for a text message was not discovered - UX comment We already provide an option to resend from the in message view if a message fails to send. The message changes to red and previously there was a "Failed!" text below the resent icon. Since that was not very well understood, the text should be changed to "Resend" below the resend icon. Please amend this and for visuals see this spec: https://docs.google.com/presentation/d/1XMHRg7T3KxMizExeRTmXJGar0WOUyBQ4A8lEMnQvcqA/edit#slide=id.g18adf9eae_5116 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-ux/+bug/1456644/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1456644] Re: [messaging] Resend issues
The german translation for the text "Failed" = "Fehlgeschlagen" doesn't fit into the provided space. I'd also like to mention that the statement doesn't explain the user which action he can expect when he press the button. An additional text like "Retry" or "Resent" would be helpful. ** Attachment added: "screenshot_resent.jpg" https://bugs.launchpad.net/ubuntu/+source/messaging-app/+bug/1456644/+attachment/4459436/+files/screenshot_resent.jpg -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to messaging-app in Ubuntu. https://bugs.launchpad.net/bugs/1456644 Title: [messaging] Resend issues Status in Ubuntu UX: Fix Committed Status in messaging-app package in Ubuntu: Confirmed Bug description: If a message is not sent successfully, testers expected the phone to provide a resent option or to automatically resend the message when the signal is back "Testers received a 'no network' pop up, and the full text message stayed in the compose bar. As a result, they had to constantly check if the network is back, and then resend the message again. Phone is often used on the move, and network issue can be a common issue when on the train or around places where full of high buildings. It is important to design for these restrictions. " The swipe to reveal a resent option for a text message was not discovered - UX comment We already provide an option to resend from the in message view if a message fails to send. The message changes to red and previously there was a "Failed!" text below the resent icon. Since that was not very well understood, the text should be changed to "Resend" below the resend icon. Please amend this and for visuals see this spec: https://docs.google.com/presentation/d/1XMHRg7T3KxMizExeRTmXJGar0WOUyBQ4A8lEMnQvcqA/edit#slide=id.g18adf9eae_5116 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-ux/+bug/1456644/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1456644] Re: [messaging] Resend issues
It would be nice if the phone is able to resent the message automatically in case of a reestablished network connection. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to messaging-app in Ubuntu. https://bugs.launchpad.net/bugs/1456644 Title: [messaging] Resend issues Status in Ubuntu UX: Fix Committed Status in messaging-app package in Ubuntu: Confirmed Bug description: If a message is not sent successfully, testers expected the phone to provide a resent option or to automatically resend the message when the signal is back "Testers received a 'no network' pop up, and the full text message stayed in the compose bar. As a result, they had to constantly check if the network is back, and then resend the message again. Phone is often used on the move, and network issue can be a common issue when on the train or around places where full of high buildings. It is important to design for these restrictions. " The swipe to reveal a resent option for a text message was not discovered - UX comment We already provide an option to resend from the in message view if a message fails to send. The message changes to red and previously there was a "Failed!" text below the resent icon. Since that was not very well understood, the text should be changed to "Resend" below the resend icon. Please amend this and for visuals see this spec: https://docs.google.com/presentation/d/1XMHRg7T3KxMizExeRTmXJGar0WOUyBQ4A8lEMnQvcqA/edit#slide=id.g18adf9eae_5116 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-ux/+bug/1456644/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1456644] Re: [messaging] Resend issues
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: messaging-app (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to messaging-app in Ubuntu. https://bugs.launchpad.net/bugs/1456644 Title: [messaging] Resend issues Status in Ubuntu UX: Fix Committed Status in messaging-app package in Ubuntu: Confirmed Bug description: If a message is not sent successfully, testers expected the phone to provide a resent option or to automatically resend the message when the signal is back "Testers received a 'no network' pop up, and the full text message stayed in the compose bar. As a result, they had to constantly check if the network is back, and then resend the message again. Phone is often used on the move, and network issue can be a common issue when on the train or around places where full of high buildings. It is important to design for these restrictions. " The swipe to reveal a resent option for a text message was not discovered - UX comment We already provide an option to resend from the in message view if a message fails to send. The message changes to red and previously there was a "Failed!" text below the resent icon. Since that was not very well understood, the text should be changed to "Resend" below the resend icon. Please amend this and for visuals see this spec: https://docs.google.com/presentation/d/1XMHRg7T3KxMizExeRTmXJGar0WOUyBQ4A8lEMnQvcqA/edit#slide=id.g18adf9eae_5116 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-ux/+bug/1456644/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1456644] Re: [messaging] Resend issues
Marking as Fix Committed as a solution is provided. ** Description changed: If a message is not sent successfully, testers expected the phone to provide a resent option or to automatically resend the message when the signal is back "Testers received a 'no network' pop up, and the full text message stayed in the compose bar. As a result, they had to constantly check if the network is back, and then resend the message again. Phone is often used on the move, and network issue can be a common issue when on the train or around places where full of high buildings. It is important to design for these restrictions. " The swipe to reveal a resent option for a text message was not discovered + + + - UX comment + + We already provide an option to resend from the in message view if a message fails to send. The message changes to red and previously there was a "Failed!" text below the resent icon. + Since that was not very well understood, the text should be changed to "Resend" below the resend icon. + Please amend this and for visuals see this spec: + https://docs.google.com/presentation/d/1XMHRg7T3KxMizExeRTmXJGar0WOUyBQ4A8lEMnQvcqA/edit#slide=id.g18adf9eae_5116 ** Changed in: ubuntu-ux Status: Triaged => Fix Committed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to messaging-app in Ubuntu. https://bugs.launchpad.net/bugs/1456644 Title: [messaging] Resend issues Status in Ubuntu UX: Fix Committed Status in messaging-app package in Ubuntu: New Bug description: If a message is not sent successfully, testers expected the phone to provide a resent option or to automatically resend the message when the signal is back "Testers received a 'no network' pop up, and the full text message stayed in the compose bar. As a result, they had to constantly check if the network is back, and then resend the message again. Phone is often used on the move, and network issue can be a common issue when on the train or around places where full of high buildings. It is important to design for these restrictions. " The swipe to reveal a resent option for a text message was not discovered - UX comment We already provide an option to resend from the in message view if a message fails to send. The message changes to red and previously there was a "Failed!" text below the resent icon. Since that was not very well understood, the text should be changed to "Resend" below the resend icon. Please amend this and for visuals see this spec: https://docs.google.com/presentation/d/1XMHRg7T3KxMizExeRTmXJGar0WOUyBQ4A8lEMnQvcqA/edit#slide=id.g18adf9eae_5116 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-ux/+bug/1456644/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1456644] Re: [messaging] Resend issues
** Also affects: messaging-app (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to messaging-app in Ubuntu. https://bugs.launchpad.net/bugs/1456644 Title: [messaging] Resend issues Status in Ubuntu UX: Triaged Status in messaging-app package in Ubuntu: New Bug description: If a message is not sent successfully, testers expected the phone to provide a resent option or to automatically resend the message when the signal is back "Testers received a 'no network' pop up, and the full text message stayed in the compose bar. As a result, they had to constantly check if the network is back, and then resend the message again. Phone is often used on the move, and network issue can be a common issue when on the train or around places where full of high buildings. It is important to design for these restrictions. " The swipe to reveal a resent option for a text message was not discovered To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-ux/+bug/1456644/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
