[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-15 Thread Alexandros Frantzis
Another way to leak fds is just opening and closing an app. It leaks an
fd of type 'anon_inode:[eventfd]' per app connection.

Still don't have enough info to verify (or disprove)  that the fd leaks
are the cause of the original bug. The leak seems to be unity8 specific
and in previous reports there was some indication of USC involvement.

I filed https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1495871 so
we can manage the bugs independently until we get more proof that they
are indeed related.

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-15 Thread Cemil Azizoglu
** Changed in: mir
Milestone: 0.16.0 => 0.17.0

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-15 Thread kevin gunn
and output from 'ls -lv /proc/$(pidof unity8)/fd'

** Attachment added: "list_unity8fds.log"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+attachment/4464959/+files/list_unity8fds.log

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-15 Thread kevin gunn
Ok, so following up.
bug 1495871 - u-a-l leaking fd's is truly critical and is what people are 
experiencing in terms of a completely frozen ui. In the case of this bug, 
people are able to blank/unblank the screen with their power button.

we are going to leave this bug open to see if there is a 2nd bug somewhere.
we are basing this on the fact that some reports included descriptions of the 
power button not blanking/unblanking the screen which would imply a potential 
issue at the u-s-c level. so please provide any info or hail us on irc in 
#ubuntu-mir if you get a device in a state which is unresponsive on the 
touchscreen and the power button.

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-14 Thread kevin gunn
ran combinations of phone call, sms and swiping throughout the weekend,
no issue.

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-14 Thread Jamie Strandboge
I'm not sure if this is related or not, but the symptoms seem too
similar to not comment

With the blabble game in the store if you play the game (eg, start it,
then start finding words as fast as you can by tap, dragging and
lifting), after a while the UI gets stuck where several tiles are
highlighted after you lift your finger and you can't tap anything any
more (this UI state is not supposed to be possible-- when you lift your
finger the word is processed and the tiles reset to normal colors-- it
is like the app lost tap events). Using the power button to off/on or
side swiping to bring up the spread and selecting blabble makes the app
responsive again. This game has been in the store more than a year and a
half and this did not start happening until recent updates. Seen on mako
and arale on post-OTA6 rc-proposed.

Unfortunately, it is hard to reproduce-- when it happens, it usually
happens a few times in close succession and then you might not see it
again for minutes.

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-14 Thread Michal Predotka
Experienced this bug today on bq 4.5 with OTA-6. I got a text message.
The screen turned on, envelope went green and the led light started to
blink green. I was driving, so I didn't touch the phone and was just
waiting for the screen to dim. I've noticed the screen wss staying on
longer than it should but the time on the phone was changing. After
about 5 minutes I stopped the car and tried to interact with the phone.
It was not responding to touches, swipes or power button presses.
Eventually I pressed power button and volume down button together for
maybe 20 seconds and the phone restarted.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-14 Thread kevin gunn
note about the comment above - be careful, if you do not wish to have to 
reflash your phone and lose user data, do not modify. 
Also, the mir in rc-proposed is currently 15.1, and stable is 14.1 so loading 
these symbols from the zip file won't help, you would need to get the matching 
symbols. Lastly, for the mir symbol files, you can adb push these onto the 
phone and then install with dpkg -i

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https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-14 Thread kevin gunn
i succeeded in getting my device stuck in a frozen state. it seems alive, i can 
interact with the shell, top shows processes running and updating.
trouble is, gdb t a a bt yeilds no output. bt and bt-full result in "No stack."

I did check the unity8.log and noticed the log is fairly normal, until
the end where is spews "cannot open file  too many open files" so
i grabbed a dump from lsof as well.

** Attachment added: "unity8.log"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+attachment/4464353/+files/unity8.log

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-14 Thread kevin gunn
here's the list of open files dump

** Attachment added: "lsof_output.log"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+attachment/4464354/+files/lsof_output.log

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https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-14 Thread Alexandros Frantzis
> i succeeded in getting my device stuck in a frozen state. it seems
alive, i can interact with the shell

How can you interact with the shell? Does it respond to input? Can you
turn the screen on/off with the power button?

> so i grabbed a dump from lsof as well.
> here's the list of open files dump

Good call! unity8 has clearly reached its fd limit. It seems to be
leaking fds (can't tell if it's unity8 itself leaking or another
component inside unity8, e.g., mir):

...
unity8 2421   phablet 1017r  CHR  13,70  0t01122358 
/dev/input/event6 (deleted)
unity8 2421   phablet 1018r  CHR  13,70  0t01117702 
/dev/input/event6 (deleted)
unity8 2421   phablet 1019r  CHR  13,70  0t01120899 
/dev/input/event6 (deleted)
unity8 2421   phablet 1020r 0,90   5513 
anon_inode
unity8 2421   phablet 1021r 0,90   5513 
anon_inode
unity8 2421   phablet 1022r  CHR  13,70  0t01120534 
/dev/input/event6 (deleted)
unity8 2421   phablet 1023r  CHR  13,70  0t01117848 
/dev/input/event6 (deleted)

Unfortunately we didn't get a list of files for USC since it's running
as root. If you still have the phone in that state could you rerun lsof
with sudo?

> ok, i was able to attach gdb to usc, here's the bt

The backtrace seems normal. USC is just waiting for work to do, nothing
suspicious in this case.

So, the question is if this is indeed an instance of the same bug we
have been investigating or a different bug you have uncovered.

I will follow the fd leak lead and see if I can get more information.

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-14 Thread kevin gunn
ok, i was able to attach gdb to usc, here's the bt

** Attachment added: "usc-attached-gdb.log"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+attachment/4464361/+files/usc-attached-gdb.log

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-14 Thread kevin gunn
these are the current debug symbols for u-s-c and mir, for rc-proposed images 
circa sept 14
adding this zip file to make it easy, b/c at the moment the phone images rely 
on the stable-phone-overlay ppa so you cannot get these dbg symbols to 
automagically install

for libc and libstdc++ just install
sudo apt-get install libstdc++6-4.9-dbg libc6-dbg


** Attachment added: "mir_and_usc_dbgsyms.zip"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+attachment/4464328/+files/mir_and_usc_dbgsyms.zip

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https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-13 Thread Daniel van Vugt
** Changed in: mir
Milestone: None => 0.16.0

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-12 Thread kevin gunn
altered script to include sms, phone call, sms in short order, ran over
night 8+hrs no issue

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https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-11 Thread Alexandros Frantzis
My take on the backtrace is that  the set_screen_power_mode request
hangs somewhere in Mir, and since it holds the lock, it blocks both
dimmer_alarm_notification and keep_display_on_temporarily (which is a
result of user input). If my assumption is correct, we need to find why
and where in Mir we block, so it would be great if we had debug symbols
for mir (and libstdc++ and libc) for the USC backtrace.

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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-11 Thread Alexandros Frantzis
> Note: the slide gesture doesn't always slide in the right direction, not sure 
> why, but in any case you can see some effect on 
screen

Increasing the first sleep in the script (sleep 2) to something longer
(e.g. sleep 3) seems to fix this, so probably it's just a matter of
trying to touch the screen too soon.

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also triggering the issue

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-11 Thread kevin gunn
** Also affects: mir
   Importance: Undecided
   Status: New

** Changed in: mir
 Assignee: (unassigned) => Alexandros Frantzis (afrantzis)

** Changed in: mir
   Importance: Undecided => Critical

** Changed in: mir
   Status: New => In Progress

** Changed in: unity-system-compositor (Ubuntu)
   Status: Confirmed => In Progress

** Changed in: unity-system-compositor (Ubuntu)
 Assignee: (unassigned) => Alexandros Frantzis (afrantzis)

** Changed in: unity-system-compositor (Ubuntu)
   Importance: Undecided => Critical

** No longer affects: qtmir (Ubuntu)

** No longer affects: unity8 (Ubuntu)

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also triggering the issue

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-11 Thread Alexandros Frantzis
** Attachment added: "bug_1491566.sh"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+attachment/4461418/+files/bug_1491566.sh

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also triggering the issue

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-11 Thread Alexandros Frantzis
I have been continuing my efforts to reproduce, but without any success
so far. I have created a script to automate the process which I am
sharing here in the hope that someone else will have more success with
it.

The script either uses simulated sms messages  (powerd receives the SMS
event and tells USC to turn the screen on) or talks directly to USC to
turn the screen on.  Just uncomment the line for the method you prefer
(and comment the other). For the simulated message approach to work you
need to setup the system properly, read:
https://wiki.ubuntu.com/Touch/Testing/PhoneAndMessagingSimulation .

The scripts include some reasonable sleeps to let things settle.
Increase them or decrease them to simulate different scenarios better.

I invoke the script with:

while true; do sh bug_1491566.sh; done

Note: the slide gesture doesn't always slide in the right direction, not
sure why, but in any case you can see some effect on screen

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also triggering the issue

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-11 Thread Alexandros Frantzis
** Attachment added: "slide_gesture.py"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+attachment/4461417/+files/slide_gesture.py

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also triggering the issue

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-11 Thread Alexandros Frantzis
Note: For the slide gesture to work you need the python3-evdev package.

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also triggering the issue

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-11 Thread Pat McGowan
** Summary changed:

- Shell not responsive after an incoming SMS
+ Shell not responsive after an incoming SMS or call notification

** Description changed:

  RC proposed MX4 r100
  
  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed
+ 
+ Adding incoming calls as also triggering the issue

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Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also triggering the issue

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-11 Thread Pat McGowan
** Description changed:

  RC proposed MX4 r100
  
  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed
  
- Adding incoming calls as also triggering the issue
+ Adding incoming calls as also suspected to be triggering the issue
+ 
+ Note this has been impossible to reproduce, and in use only happens very
+ rarely

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS or call notification

2015-09-11 Thread kevin gunn
been running incoming text simulation for over 4 hrs, running at ~1 min
interval to allow for inactivity timer to fire after interaction & sleep
to allow for notification to disappear. no freeze yet.

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https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS or call notification

Status in Canonical System Image:
  Confirmed
Status in Mir:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

  Adding incoming calls as also suspected to be triggering the issue

  Note this has been impossible to reproduce, and in use only happens
  very rarely

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-10 Thread Daniel d'Andrada
This means that while the device was unresponsive neither unity-system-
compostior nor qtmir ( in unity8 process) got any input events at all.

So this rules out at least qtmir and unity8.

I think the next step is to directly monitor the evdev files to see if
anything at all comes out of them while the device is in this
unresponsive state.

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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-10 Thread Pat McGowan
While the screen is unresponsive, nothing is logged to either log file when 
touching the screen. 
I do see the process mtk-tpd start using cpu in top. 

A restart of lightdm returns it to the normal state

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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-10 Thread Pat McGowan
In the spirit of wag

in the stack I see the following in threads:

usc::MirScreen::set_screen_power_mode(MirPowerMode, PowerStateChangeReason) ()
usc::MirScreen::keep_display_on_temporarily()
usc::MirScreen::dimmer_alarm_notification()

is it possible a couple of these threads deadlock due to an unlucky
timing of events, like the screen dimming as an sms comes in

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You received this bug notification because you are a member of Ubuntu
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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-10 Thread Daniel d'Andrada
To monitor an evdev file you have to apt-get install evemu-tools and then run 
(on MX4):
$ sudo evemu-record /dev/input/event1

hint: to ensure that you're monitoring the correct event file you can check 
them all with:
$ sudo evemu-describe

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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-10 Thread Pat McGowan
** Attachment added: "unity-system-compositor.log"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+attachment/4460791/+files/unity-system-compositor.log

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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-10 Thread Pat McGowan
Just got the issue again, debug logging should be enabled

** Attachment added: "unity8.log"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+attachment/4460790/+files/unity8.log

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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-10 Thread Pat McGowan
stack trace from u-s-c

** Attachment added: "usc_stack"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+attachment/4460848/+files/usc_stack

-- 
You received this bug notification because you are a member of Ubuntu
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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-09 Thread Dylan Coakley
Please fix this one. I use my Ubuntu phone every day and texting quite a
bit.  Meaning this bug happens often.. meaning I have to restart my
phone often.

It seems from my experience that the phone gets slower and slower the
more you text until it locks up completely. After restarting everything
is much faster.

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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-09 Thread Daniel d'Andrada
@pat the important thing to know in unity8 is whether it still prints
entries like the following in the log when you touch the screen after it
gets into this unresponsive state:

"""
qtmir.mir.input: Received 
MirTouchInputEvent((id=586,action=up,x=586.491,y=468.756))
qtmir.mir.input: Sending to Qt 
(id=586,state=released,normalPosition=(0.509107,0.244144))
"""

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https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-09 Thread Daniel d'Andrada
Still can't reproduce it, by the way. So help on that is still welcome
and needed

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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-09 Thread Daniel d'Andrada
** Changed in: qtmir (Ubuntu)
 Assignee: (unassigned) => Daniel d'Andrada (dandrader)

** Changed in: unity8 (Ubuntu)
 Assignee: (unassigned) => Daniel d'Andrada (dandrader)

** Changed in: qtmir (Ubuntu)
   Status: Confirmed => In Progress

** Changed in: unity8 (Ubuntu)
   Status: Confirmed => In Progress

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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  In Progress
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  In Progress

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-09 Thread Daniel d'Andrada
** Changed in: unity8 (Ubuntu)
   Status: In Progress => Incomplete

** Changed in: qtmir (Ubuntu)
   Status: In Progress => Incomplete

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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-09 Thread kevin gunn
@a.balmashov full disclosure, anytime you make your phone writable and helping 
with stuff like this, you might lose some of your data  or need to reflash. 
_only_ if you are ok with that should you attempt. if you are, then you can 
turn on developer mode in system settings (under "about this phone") then you 
can log on to the phone shell via adb (or phablet-shell) and do sudo touch 
/userdata/writable_image 
if you wish to keep your phone safe, that's completely understandable too, 
thanks for the willingness to help.

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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-09 Thread Alexey Balmashnov
Wanted to apply patches from #12 and #13, but files are read-only. Looks
like I miss some knowledge. Any pointers are welcome.

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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Incomplete
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-08 Thread Alberto Mardegan
I've seen this happening also after notifications of incoming Telegram
messages. My impression is that this bug happens if I press the power
button to wake up the phone immediately after the notification has
arrived. And I think it has been happening since OTA-5, not just with
the last one.

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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-08 Thread Pat McGowan
Unity8 log at the time of the problem with debug enabled
Unfortunately u-s-c logs do not get retained over boot so that one is gone
In order to debug this we should change that behavior since getting into the 
phone usually requires you to open the greeter but with greeter frozen you need 
to reboot. I have since enabled adb access without unlock but rolling the logs 
is preferred.

** Attachment added: "unity8.log.6"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+attachment/4459224/+files/unity8.log.6

-- 
You received this bug notification because you are a member of Ubuntu
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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-08 Thread Pat McGowan
This time a different set of symptoms but seems related
Incoming call rings, but there is no notification to accept the call
Inputs do not work
I push power twice to turn scren off and on, then twice again, and the 
notification showed up so I could answer the call

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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-08 Thread Pat McGowan
I note two crash files from the day before, pulseaudio and unity-system-
compositor-spinner, so I wonder if they prevented seeing a newer crash
saved at the time I noticed the issue.

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You received this bug notification because you are a member of Ubuntu
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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-08 Thread Pat McGowan
Unity8 log at the time of the problem with debug enabled
Unfortunately u-s-c logs do not get retained over boot so that one is gone
In order to debug this we should change that behavior since getting into the 
phone usually requires you to open the greeter but with greeter frozen you need 
to reboot. I have since enabled adb access without unlock but rolling the logs 
is preferred.

** Attachment added: "unity8.log.6"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+attachment/4459218/+files/unity8.log.6

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-08 Thread JoiHap
Hi. I've just run into this issue and I am unable to reboot the phone
and it is fully charged. I do not have the phone in developer mode.
(Battery is non-removable right?). I've installed phablet-shell but what
steps should I follow?

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-08 Thread JoiHap
"power +sound up + sound down"  buttons simultaneously.  (sorry for the
noise on the bug).

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-08 Thread Gerry Boland
Unsure if related, but if I mash the vol up/down keys on arale a bit, it
makes unity8 freeze

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-07 Thread Jean-Baptiste Lallement
** Tags added: regression-release

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-04 Thread Michał Sawicz
** Summary changed:

- Greeter and edges not responsive after an incoming SMS
+ Shell not responsive after an incoming SMS

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You received this bug notification because you are a member of Ubuntu
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Ubuntu.
https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-04 Thread Michał Sawicz
We have not been able to reproduce this yet, I'm afraid. We're looking
into ways of debugging this "remotely", we'll be preparing a silo with
more debugging enabled for unity8 and unity-system-compositor to
pinpoint the problem.

In the mean time, if you find yourself in such a state, please come to
#ubuntu-unity on freenode and we'll try and see what can be done.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-04 Thread Pat McGowan
** Tags added: hotfix

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-04 Thread Michał Sawicz
The two suspects here now are: Qt's input mechanism getting stuck or
unity8 losing focus in unity-system-compositor.

Daniel's preparing a set of steps to enable input debugging, if you saw
this issue and willing to help, please follow them and report back with
the requested logs.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-04 Thread Daniel d'Andrada
** Patch added: "Enabling input logging in unity-system-compositor"
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1491566/+attachment/4457272/+files/usc-wrapper_add_logging.diff

-- 
You received this bug notification because you are a member of Ubuntu
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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-04 Thread Daniel d'Andrada
Steps to get input logging from unity-system-compositor and unity8:

- Apply usc-wrapper_add_logging.diff to 
/usr/share/ubuntu-touch-session/usc-wrapper
- Apply unity8_conf_add_logging.diff to /usr/share/upstart/sessions/unity8.conf
- phablet@ubuntu-phablet:~$ sudo restart lightdm

Then check logs at:
/var/log/lightdm/unity-system-compositor.log
/home/phablet/.cache/upstart/unity8.log

You can check then live with:
phablet@ubuntu-phablet:/var/log/lightdm$ sudo tail -f 
unity-system-compositor.log
phablet@ubuntu-phablet:~/.cache/upstart$ tail -f unity8.log

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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-04 Thread Alexandros Frantzis
> * power button. could not even reboot the phone (or maybe have not waited
> long enough? pressed on it for about a minute), had to do reboot via shell

Power button not responding indicates a problem at the level of USC
(since the power button is handled internally by USC). A backtrace of
USC when the phone is in this state could be helpful:

$ sudo gdb -p $(pidof unity-system-compositor)
...
(gdb) thread apply all bt full

-- 
You received this bug notification because you are a member of Ubuntu
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Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-04 Thread Daniel d'Andrada
** Patch added: "Enabling input logging in unity8"
   
https://bugs.launchpad.net/ubuntu/+source/unity8/+bug/1491566/+attachment/4457273/+files/unity8_conf_add_logging.diff

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Touch seeded packages, which is subscribed to unity8 in Ubuntu.
https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-04 Thread Ubuntu Foundations Team Bug Bot
The attachment "Enabling input logging in unity-system-compositor" seems
to be a patch.  If it isn't, please remove the "patch" flag from the
attachment, remove the "patch" tag, and if you are a member of the
~ubuntu-reviewers, unsubscribe the team.

[This is an automated message performed by a Launchpad user owned by
~brian-murray, for any issues please contact him.]

** Tags added: patch

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to unity8 in Ubuntu.
https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

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Post to : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp


[Touch-packages] [Bug 1491566] Re: Shell not responsive after an incoming SMS

2015-09-04 Thread Daniel d'Andrada
** Tags removed: patch

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to unity8 in Ubuntu.
https://bugs.launchpad.net/bugs/1491566

Title:
  Shell not responsive after an incoming SMS

Status in Canonical System Image:
  Confirmed
Status in qtmir package in Ubuntu:
  Confirmed
Status in unity-system-compositor package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  RC proposed MX4 r100

  This happened twice in the last two days
  Receive an incoming text
  Screen turns on and notification is shown
  notification goes away
  try to interact with the phone and nothing works
  another text message is received and the notification is displayed

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1491566/+subscriptions

-- 
Mailing list: https://launchpad.net/~touch-packages
Post to : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp