Public bug reported: Im on Ubuntu 15.10 with kernel 4.2.0-34-generic on 64bit. My Laptop has a Sierra Wireless EM7305 WWAN modem built in, which used to work, when I first received the laptop (on Ubuntu 14.10).
ModemManager 1.4.12-1ubuntu1 NetworkManager 1.0.4-0ubuntu5.3 The modem does not show up in NetworkManager anymore. ModemManager reports the SIM to be missing, but it isn't. I booted up a Windows VM and attached the USB device to confirm the modem correctly detects the SIM. mmcli -m 0 | grep -Ev equipment\|imei /org/freedesktop/ModemManager1/Modem/0 (device id '70f86bd11e9d52c0a616806d8577df83343c0cd3') ------------------------- Hardware | manufacturer: 'Sierra' | model: 'MBIM [1199:9063]' | revision: 'SWI9X15C_05.05.47.00' | supported: 'gsm-umts, lte' | current: 'gsm-umts, lte' ------------------------- System | device: '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-4' | drivers: 'cdc_mbim' | plugin: 'Sierra' | primary port: 'cdc-wdm0' | ports: 'cdc-wdm0 (mbim), wwan0 (net)' ------------------------- Numbers | own : 'unknown' ------------------------- Status | lock: 'unknown' | unlock retries: 'unknown' | state: 'failed' | failed reason: 'sim-missing' | power state: 'low' | access tech: 'unknown' | signal quality: '0' (cached) ------------------------- Modes | supported: 'allowed: 2g, 3g, 4g; preferred: none' | current: 'allowed: any; preferred: none' ------------------------- Bands | supported: 'unknown' | current: 'unknown' ------------------------- IP | supported: 'ipv4, ipv6, ipv4v6' ------------------------- SIM | path: 'none' ------------------------- Bearers | paths: 'none' Output of ModemManager --debug in attached mm.log ** Affects: modemmanager (Ubuntu) Importance: Undecided Status: New ** Attachment added: "ModemManager --debug" https://bugs.launchpad.net/bugs/1561158/+attachment/4608914/+files/mm.log ** Description changed: Im on Ubuntu 15.10 with kernel 4.2.0-34-generic on 64bit. My Laptop has a Sierra Wireless EM7305 WWAN modem built in, which used to work, when I first received the laptop (on Ubuntu 14.10). ModemManager 1.4.12-1ubuntu1 NetworkManager 1.0.4-0ubuntu5.3 + The modem does not show up in NetworkManager anymore. ModemManager + reports the SIM to be missing, but it isn't. I booted up a Windows VM + and attached the USB device to confirm the modem correctly detects the + SIM. - The modem does not show up in NetworkManager anymore. ModemManager reports the SIM to be missing, but it isn't. I booted up a Windows VM and attached the USB device to confirm the modem correctly detects the SIM. - - - mmcli -m 0 - + mmcli -m 0 | grep -Ev equipment\|imei /org/freedesktop/ModemManager1/Modem/0 (device id '70f86bd11e9d52c0a616806d8577df83343c0cd3') - ------------------------- - Hardware | manufacturer: 'Sierra' - | model: 'MBIM [1199:9063]' - | revision: 'SWI9X15C_05.05.47.00' - | supported: 'gsm-umts, lte' - | current: 'gsm-umts, lte' - | equipment id: '356906051249769' - ------------------------- - System | device: '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-4' - | drivers: 'cdc_mbim' - | plugin: 'Sierra' - | primary port: 'cdc-wdm0' - | ports: 'cdc-wdm0 (mbim), wwan0 (net)' - ------------------------- - Numbers | own : 'unknown' - ------------------------- - Status | lock: 'unknown' - | unlock retries: 'unknown' - | state: 'failed' - | failed reason: 'sim-missing' - | power state: 'low' - | access tech: 'unknown' - | signal quality: '0' (cached) - ------------------------- - Modes | supported: 'allowed: 2g, 3g, 4g; preferred: none' - | current: 'allowed: any; preferred: none' - ------------------------- - Bands | supported: 'unknown' - | current: 'unknown' - ------------------------- - IP | supported: 'ipv4, ipv6, ipv4v6' - ------------------------- - SIM | path: 'none' + ------------------------- + Hardware | manufacturer: 'Sierra' + | model: 'MBIM [1199:9063]' + | revision: 'SWI9X15C_05.05.47.00' + | supported: 'gsm-umts, lte' + | current: 'gsm-umts, lte' + ------------------------- + System | device: '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-4' + | drivers: 'cdc_mbim' + | plugin: 'Sierra' + | primary port: 'cdc-wdm0' + | ports: 'cdc-wdm0 (mbim), wwan0 (net)' + ------------------------- + Numbers | own : 'unknown' + ------------------------- + Status | lock: 'unknown' + | unlock retries: 'unknown' + | state: 'failed' + | failed reason: 'sim-missing' + | power state: 'low' + | access tech: 'unknown' + | signal quality: '0' (cached) + ------------------------- + Modes | supported: 'allowed: 2g, 3g, 4g; preferred: none' + | current: 'allowed: any; preferred: none' + ------------------------- + Bands | supported: 'unknown' + | current: 'unknown' + ------------------------- + IP | supported: 'ipv4, ipv6, ipv4v6' + ------------------------- + SIM | path: 'none' - ------------------------- - Bearers | paths: 'none' - + ------------------------- + Bearers | paths: 'none' Output of ModemManager --debug in attached mm.log -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to modemmanager in Ubuntu. https://bugs.launchpad.net/bugs/1561158 Title: Sierra Wireless EM7305 SIM state detected falsely Status in modemmanager package in Ubuntu: New Bug description: Im on Ubuntu 15.10 with kernel 4.2.0-34-generic on 64bit. My Laptop has a Sierra Wireless EM7305 WWAN modem built in, which used to work, when I first received the laptop (on Ubuntu 14.10). ModemManager 1.4.12-1ubuntu1 NetworkManager 1.0.4-0ubuntu5.3 The modem does not show up in NetworkManager anymore. ModemManager reports the SIM to be missing, but it isn't. I booted up a Windows VM and attached the USB device to confirm the modem correctly detects the SIM. mmcli -m 0 | grep -Ev equipment\|imei /org/freedesktop/ModemManager1/Modem/0 (device id '70f86bd11e9d52c0a616806d8577df83343c0cd3') ------------------------- Hardware | manufacturer: 'Sierra' | model: 'MBIM [1199:9063]' | revision: 'SWI9X15C_05.05.47.00' | supported: 'gsm-umts, lte' | current: 'gsm-umts, lte' ------------------------- System | device: '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-4' | drivers: 'cdc_mbim' | plugin: 'Sierra' | primary port: 'cdc-wdm0' | ports: 'cdc-wdm0 (mbim), wwan0 (net)' ------------------------- Numbers | own : 'unknown' ------------------------- Status | lock: 'unknown' | unlock retries: 'unknown' | state: 'failed' | failed reason: 'sim-missing' | power state: 'low' | access tech: 'unknown' | signal quality: '0' (cached) ------------------------- Modes | supported: 'allowed: 2g, 3g, 4g; preferred: none' | current: 'allowed: any; preferred: none' ------------------------- Bands | supported: 'unknown' | current: 'unknown' ------------------------- IP | supported: 'ipv4, ipv6, ipv4v6' ------------------------- SIM | path: 'none' ------------------------- Bearers | paths: 'none' Output of ModemManager --debug in attached mm.log To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1561158/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp