[Touch-packages] [Bug 1569269] Re: CUPS incorrectly reports 'waste-receptacle-full'

2017-10-09 Thread Emerson Prado
I am having this problem with a LAN printer (corporate environment):

Printer: Ricoh MP 501
Kernel: 3.16.0-4-amd64
Distro: Linux Mint Debian Edition v. 2 (Betsy) - Binary compatible to Debian 8.9
Cups version: 1.7.5-11+deb

I'm puzzled to see the cups version is higher than the fixed one.
Regression or different issue?

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Title:
  CUPS incorrectly reports 'waste-receptacle-full'

Status in cups package in Ubuntu:
  Confirmed

Bug description:
  When I try to print a test page on my Ricoh Aficio MP C3502 I get an
  error message saying "Printer 'ricoh':'waste-receptacle-full'".

  However, my colleagues are able to use the printer normally on Fedora
  and Windows.

  After investigation, I realised that the problem was reported
  previously here: https://bugzilla.redhat.com/show_bug.cgi?id=1193105
  and fixed in the version cups_1.7.5. I could not find this bug being
  reported on Ubuntu bug track.

  Description:  Ubuntu 14.04.4 LTS
  Release:  14.04
  Linux work 4.2.0-35-generic #40~14.04.1-Ubuntu SMP Fri Mar 18 16:37:35 UTC 
2016 x86_64 x86_64 x86_64 GNU/Linux
  cups:
Installed: 1.7.2-0ubuntu1.7
Candidate: 1.7.2-0ubuntu1.7

  Expected behaviour:
  Remove the incorrect error message when trying to print a page.

  What happened:
  The error message shows up when it should not.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1569269] Re: CUPS incorrectly reports 'waste-receptacle-full'

2016-08-11 Thread David
Installed 16.04.1 and the bug is fixed. I guess if 14.04 is still
supported for a few years cups needs this fix / update as its common on
a few laser printers.

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1569269

Title:
  CUPS incorrectly reports 'waste-receptacle-full'

Status in cups package in Ubuntu:
  Confirmed

Bug description:
  When I try to print a test page on my Ricoh Aficio MP C3502 I get an
  error message saying "Printer 'ricoh':'waste-receptacle-full'".

  However, my colleagues are able to use the printer normally on Fedora
  and Windows.

  After investigation, I realised that the problem was reported
  previously here: https://bugzilla.redhat.com/show_bug.cgi?id=1193105
  and fixed in the version cups_1.7.5. I could not find this bug being
  reported on Ubuntu bug track.

  Description:  Ubuntu 14.04.4 LTS
  Release:  14.04
  Linux work 4.2.0-35-generic #40~14.04.1-Ubuntu SMP Fri Mar 18 16:37:35 UTC 
2016 x86_64 x86_64 x86_64 GNU/Linux
  cups:
Installed: 1.7.2-0ubuntu1.7
Candidate: 1.7.2-0ubuntu1.7

  Expected behaviour:
  Remove the incorrect error message when trying to print a page.

  What happened:
  The error message shows up when it should not.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1569269/+subscriptions

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[Touch-packages] [Bug 1569269] Re: CUPS incorrectly reports 'waste-receptacle-full'

2016-08-09 Thread David
Since there is an upstream fix in cups 1.7.5 will this be fixed in
ubuntu 14.04.4 or do we need to dist upgrade to 16.04.1

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1569269

Title:
  CUPS incorrectly reports 'waste-receptacle-full'

Status in cups package in Ubuntu:
  Confirmed

Bug description:
  When I try to print a test page on my Ricoh Aficio MP C3502 I get an
  error message saying "Printer 'ricoh':'waste-receptacle-full'".

  However, my colleagues are able to use the printer normally on Fedora
  and Windows.

  After investigation, I realised that the problem was reported
  previously here: https://bugzilla.redhat.com/show_bug.cgi?id=1193105
  and fixed in the version cups_1.7.5. I could not find this bug being
  reported on Ubuntu bug track.

  Description:  Ubuntu 14.04.4 LTS
  Release:  14.04
  Linux work 4.2.0-35-generic #40~14.04.1-Ubuntu SMP Fri Mar 18 16:37:35 UTC 
2016 x86_64 x86_64 x86_64 GNU/Linux
  cups:
Installed: 1.7.2-0ubuntu1.7
Candidate: 1.7.2-0ubuntu1.7

  Expected behaviour:
  Remove the incorrect error message when trying to print a page.

  What happened:
  The error message shows up when it should not.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1569269/+subscriptions

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[Touch-packages] [Bug 1569269] Re: CUPS incorrectly reports 'waste-receptacle-full'

2016-08-09 Thread David
I have seen the same error with a Dell colour laser and a new Lexmark
cs410dn colour laser, both network connected.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1569269

Title:
  CUPS incorrectly reports 'waste-receptacle-full'

Status in cups package in Ubuntu:
  Confirmed

Bug description:
  When I try to print a test page on my Ricoh Aficio MP C3502 I get an
  error message saying "Printer 'ricoh':'waste-receptacle-full'".

  However, my colleagues are able to use the printer normally on Fedora
  and Windows.

  After investigation, I realised that the problem was reported
  previously here: https://bugzilla.redhat.com/show_bug.cgi?id=1193105
  and fixed in the version cups_1.7.5. I could not find this bug being
  reported on Ubuntu bug track.

  Description:  Ubuntu 14.04.4 LTS
  Release:  14.04
  Linux work 4.2.0-35-generic #40~14.04.1-Ubuntu SMP Fri Mar 18 16:37:35 UTC 
2016 x86_64 x86_64 x86_64 GNU/Linux
  cups:
Installed: 1.7.2-0ubuntu1.7
Candidate: 1.7.2-0ubuntu1.7

  Expected behaviour:
  Remove the incorrect error message when trying to print a page.

  What happened:
  The error message shows up when it should not.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1569269/+subscriptions

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[Touch-packages] [Bug 1569269] Re: CUPS incorrectly reports 'waste-receptacle-full'

2016-04-13 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: cups (Ubuntu)
   Status: New => Confirmed

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1569269

Title:
  CUPS incorrectly reports 'waste-receptacle-full'

Status in cups package in Ubuntu:
  Confirmed

Bug description:
  When I try to print a test page on my Ricoh Aficio MP C3502 I get an
  error message saying "Printer 'ricoh':'waste-receptacle-full'".

  However, my colleagues are able to use the printer normally on Fedora
  and Windows.

  After investigation, I realised that the problem was reported
  previously here: https://bugzilla.redhat.com/show_bug.cgi?id=1193105
  and fixed in the version cups_1.7.5. I could not find this bug being
  reported on Ubuntu bug track.

  Description:  Ubuntu 14.04.4 LTS
  Release:  14.04
  Linux work 4.2.0-35-generic #40~14.04.1-Ubuntu SMP Fri Mar 18 16:37:35 UTC 
2016 x86_64 x86_64 x86_64 GNU/Linux
  cups:
Installed: 1.7.2-0ubuntu1.7
Candidate: 1.7.2-0ubuntu1.7

  Expected behaviour:
  Remove the incorrect error message when trying to print a page.

  What happened:
  The error message shows up when it should not.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1569269/+subscriptions

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