[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
** Changed in: xorg (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: New Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-10-03 (222 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=21920f07-2445-42e9-82fe-5d6b209d8688 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
Ronald's solution in #5 fixed it for me - now BTN_7 is no longer propagated to X as a mouse click. Volume buttons keeps working. The Call button (previously BTN_1) stops registering according to xev, but that didn't do anything for me before anyway. (Interested readers may tweak the button ignores to re-enable) Would #5 be backported to 16.04.4 TLS given End-of-life is 2021? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Incomplete Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-10-03 (222 days
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
I have the same device (Jabra Evolve 40) and can reproduce in Ubuntu Gnome 16.04. The bug seems to be that the mouse button 12 (aka BTN_7) remains pressed whenever the headset jack is connected to the hub with the volume buttons. If you disconnect the headset then a ButtonRelease appears and regular mouse click behaviour is restored. xev, connecting jack: ButtonPress event, serial 36, synthetic NO, window 0x41, root 0x2e4, subw 0x0, time 186231, (162,86), root:(3309,349), state 0x0, button 12, same_screen YES Disconnecting jack from hub: ButtonRelease event, serial 36, synthetic NO, window 0x41, root 0x2e4, subw 0x0, time 190327, (162,86), root:(3309,349), state 0x0, button 12, same_screen YES evtest reports plugging in event as: Event: time 1526305450.981481, type 4 (EV_MSC), code 4 (MSC_SCAN), value ff62 Event: time 1526305450.981481, type 1 (EV_KEY), code 263 (BTN_7), value 1 Event: time 1526305450.981481, -- SYN_REPORT -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Incomplete Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
Torsten Krah, it will help immensely if you use the computer the problem is reproducible with, file a new report with Ubuntu by first ensuring the package xdiagnose is installed, and click the Yes button for attaching additional debugging information after running the following from a terminal: ubuntu-bug xorg Also, please feel free to subscribe me to it. ** Changed in: xorg (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Incomplete Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665]
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
Got this too on a Lenovo Thinkpad T530 - incredible that this one is not fixed yet. ** Changed in: xorg (Ubuntu) Status: Expired => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Confirmed Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-10-03 (222 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=21920f07-2445-42e9-82fe-5d6b209d8688 ro
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
[Expired for xorg (Ubuntu) because there has been no activity for 60 days.] ** Changed in: xorg (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Expired Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-10-03 (222 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=21920f07-2445-42e9-82fe-5d6b209d8688 ro quiet
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
Andrew La Russa, it will help immensely if you filed a new report with Ubuntu by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information running the following from a terminal: ubuntu-bug xorg Also, please feel free to subscribe me to it. For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Incomplete Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
Post 10 did work with directory by creating the jabra.conf in /usr/share/X11/xorg.conf.d/ -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Incomplete Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-10-03 (222 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=21920f07-2445-42e9-82fe-5d6b209d8688 ro quiet splash vt.handoff=7 SourcePackage: xorg
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
This bug also affect me as well. I have a similar model, Jabra EVOLVE 40. If the device is connected during startup I have no issue, but if its connected once logged in or subsequently disconnected/connected, I have a similar issue to the OP, though it's regardless if I set the device as the default. lsusb: Bus 002 Device 008: ID 0b0e:0306 GN Netcom dmesg: [ +0.018675] input: GN Netcom A/S Jabra EVOLVE LINK as /devices/pci:00/:00:1d.0/usb2/2-1/2-1.6/2-1.6.1/2-1.6.1:1.3/0003:0B0E:0306.0007/input/input24 [ +0.052471] hid-generic 0003:0B0E:0306.0007: input,hiddev0,hidraw4: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK] on usb-:00:1d.0-1.6.1/input3 [ +0.025352] usb 2-1.6.1: 1:1: cannot get freq at ep 0x83 [ +0.000515] usb 2-1.6.1: 1:1: cannot get freq at ep 0x83 [ +0.003624] usb 2-1.6.1: 2:1: cannot get freq at ep 0x4 [ +0.000626] usb 2-1.6.1: 2:1: cannot get freq at ep 0x4 [ +0.001736] usb 2-1.6.1: 1:1: cannot get freq at ep 0x83 [ +0.000497] usb 2-1.6.1: 1:1: cannot get freq at ep 0x83 [ +0.019249] usb 2-1.6.1: 2:1: cannot get freq at ep 0x4 [ +0.000646] usb 2-1.6.1: 2:1: cannot get freq at ep 0x4 [ +0.003870] usb 2-1.6.1: 1:1: cannot get freq at ep 0x83 [ +0.000623] usb 2-1.6.1: 1:1: cannot get freq at ep 0x83 [ +0.374731] retire_capture_urb: 915 callbacks suppressed [ +22.492209] usb 2-1.6.1: USB disconnect, device number 9 I'm not using an xorg config file, so not sure how to apply the fix from post 10. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Incomplete Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
zomp, to track your hardware, it will help immensely if you filed a new report with Ubuntu by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information running the following from a terminal: ubuntu-bug xorg Also, please feel free to subscribe me to it. For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs. ** Changed in: xorg (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Incomplete Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem:
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
Hm, I have just found out bug 1619307 was intentionally created as a fork of this one. I have no idea why – the bugs really are the same. Feel free to revert my changes and link the issues somehow. Best, Jan P.S. The issue seems to be BIOS independent – I experience it on ThinkPad X230. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Confirmed Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-10-03 (222 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
** Changed in: xorg (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Confirmed Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-10-03 (222 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=21920f07-2445-42e9-82fe-5d6b209d8688 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
Hi I have added #1640456 hopefully with the requested information with xdiagnose installed to continue. -- Johan Thelmén -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Incomplete Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-10-03 (222 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=21920f07-2445-42e9-82fe-5d6b209d8688 ro quiet splash vt.handoff=7
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
Michael Rauch, it will help immensely if you filed a new report with Ubuntu by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information running the following from a terminal: ubuntu-bug xorg Also, please feel free to subscribe me to it. For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Incomplete Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
Solution from post #10 worked for me. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Incomplete Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-10-03 (222 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=21920f07-2445-42e9-82fe-5d6b209d8688 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-25 (17 days ago)
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
you should be able to fix this issue, creating a file as following: $ cat /etc/X11/xorg.conf.d/jabra.conf Section "InputClass" Identifier "Jabra Audio docking station" MatchDevicePath "/dev/input/event*" MatchProduct "Netcom" MatchVendor "GN_Netcom_A_S" Option "Ignore" "true" EndSection -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Incomplete Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-10-03 (222 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
kringalf, it will help immensely if you filed a new report with Ubuntu by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information running the following from a terminal: ubuntu-bug xorg Also, please feel free to subscribe me to it. For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs. ** Changed in: xorg (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Incomplete Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
** Changed in: xorg (Ubuntu) Status: Expired => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Confirmed Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-10-03 (222 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=21920f07-2445-42e9-82fe-5d6b209d8688 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
I have the same problem with a DELL LATITUDE E6530 and up2date BIOS: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date && sudo dmidecode -s system-product-name A17 08/19/2015 Latitude E6530 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Expired Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-10-03 (222 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine:
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
[Expired for xorg (Ubuntu) because there has been no activity for 60 days.] ** Changed in: xorg (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Expired Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-10-03 (222 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=21920f07-2445-42e9-82fe-5d6b209d8688 ro quiet
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
Ronald McCollam, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/19/product- support/product/xps-13-9343-laptop/drivers?os=biosa an update to your computer's buggy, insecure, and outdated BIOS is available (A07). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. Also, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible: 1) Please provide the output of the following terminal command (not perform an apport-collect): sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date 2) Please make a comment specifically advising on if there was an improvement or not. 3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-a07 ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: Incomplete Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
** Attachment added: "/usr/share/xorg.conf.d/50-jabra.conf which solves the issue" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1581626/+attachment/4663460/+files/50-jabra.conf -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: New Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-10-03 (222 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
Yet more info and a better fix: xinput list --long provides this for the device: ⎜ ↳ GN Netcom A/S Jabra EVOLVE LINK MSid=15 [slave pointer (2)] Reporting 16 classes: Class originated from: 15. Type: XIButtonClass Buttons supported: 12 Button labels: "Button 0" "Button 1" "Button 2" "Button Wheel Up" "Button Wheel Down" "Button Horiz Wheel Left" "Button Horiz Wheel Right" "Button 3" "Button 4" "Button 5" "Button 6" "Button 7" Button state: Class originated from: 15. Type: XIKeyClass Keycodes supported: 248 Class originated from: 15. Type: XIValuatorClass Detail for Valuator 0: Label: Abs X Range: 0.00 - 1000.00 Resolution: 0 units/m Mode: absolute Current value: 1600.00 Class originated from: 15. Type: XIValuatorClass Detail for Valuator 1: Label: Abs Y Range: 0.00 - 1000.00 Resolution: 0 units/m Mode: absolute Current value: 900.00 Class originated from: 15. Type: XIValuatorClass Detail for Valuator 2: Label: Abs Misc Range: 0.00 - 12.00 Resolution: 0 units/m Mode: absolute Current value: 0.00 Class originated from: 15. Type: XIValuatorClass Detail for Valuator 3: Label: Abs Misc Range: 0.00 - 12.00 Resolution: 0 units/m Mode: absolute Current value: 0.00 Class originated from: 15. Type: XIValuatorClass Detail for Valuator 4: Label: Abs Misc Range: 0.00 - 12.00 Resolution: 0 units/m Mode: absolute Current value: 0.00 Class originated from: 15. Type: XIValuatorClass Detail for Valuator 5: Label: Abs Misc Range: 0.00 - 12.00 Resolution: 0 units/m Mode: absolute Current value: 0.00 Class originated from: 15. Type: XIValuatorClass Detail for Valuator 6: Label: Abs Misc Range: 0.00 - 12.00 Resolution: 0 units/m Mode: absolute Current value: 0.00 Class originated from: 15. Type: XIValuatorClass Detail for Valuator 7: Label: Abs Misc Range: 0.00 - 12.00 Resolution: 0 units/m Mode: absolute Current value: 0.00 Class originated from: 15. Type: XIValuatorClass Detail for Valuator 8: Label: Abs Misc Range: 0.00 - 12.00 Resolution: 0 units/m Mode: absolute Current value: 0.00 Class originated from: 15. Type: XIValuatorClass Detail for Valuator 9: Label: Abs MT Touch Major Range: 0.00 - 12.00 Resolution: 0 units/m Mode: absolute Current value: 0.00 Class originated from: 15. Type: XIValuatorClass Detail for Valuator 10: Label: Abs MT Touch Minor Range: 0.00 - 12.00 Resolution: 0 units/m Mode: absolute Current value: 0.00 Class originated from: 15. Type: XIValuatorClass Detail for Valuator 11: Label: Abs MT Width Major Range: 0.00 - 12.00 Resolution: 0 units/m Mode: absolute Current value: 0.00 Class originated from: 15. Type: XIValuatorClass Detail for Valuator 12: Label: Abs MT Width Minor Range: 0.00 - 12.00 Resolution: 0 units/m Mode: absolute Current value: 0.00 Class originated from: 15. Type: XIValuatorClass Detail for Valuator 13: Label: None Range: -1.00 - -1.00 Resolution: 0 units/m Mode: absolute Current value: 0.00 Since it is reporting 12 potential buttons, I just mapped them all to zero by putting the following into
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
A little more info: 'xinput list' provides the following when the device is plugged in: ⎡ Virtual core pointer id=2[master pointer (3)] ⎜ ↳ Virtual core XTEST pointerid=4[slave pointer (2)] ⎜ ↳ ELAN Touchscreen id=12 [slave pointer (2)] ⎜ ↳ DLL0665:01 06CB:76AD Touchpad id=14 [slave pointer (2)] ⎜ ↳ Logitech K520 id=10 [slave pointer (2)] ⎜ ↳ Logitech Wireless Mouse id=11 [slave pointer (2)] ⎜ ↳ GN Netcom A/S Jabra EVOLVE LINK MSid=18 [slave pointer (2)] ⎣ Virtual core keyboard id=3[master keyboard (2)] ↳ Virtual core XTEST keyboard id=5[slave keyboard (3)] ↳ Power Button id=6[slave keyboard (3)] ↳ Video Bus id=7[slave keyboard (3)] ↳ Power Button id=8[slave keyboard (3)] ↳ Sleep Button id=9[slave keyboard (3)] ↳ Integrated_Webcam_HD id=13 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=15 [slave keyboard (3)] ↳ Dell WMI hotkeys id=17 [slave keyboard (3)] ↳ UVC Camera (046d:081b)id=16 [slave keyboard (3)] "GN Netcom A/S Jabra EVOLVE LINK MS" shows up as a core pointer(!) so this is very likely related to the issue. I put the following into /usr/share/X11/xorg.conf.d/50-jabra.conf: Section "InputClass" Identifier "Jabra" MatchProduct "GN Netcom A/S Jabra EVOLVE LINK MS" Option "Ignore" "on" EndSection This prevents the pointer issue described in the bug at the cost of breaking the volume control buttons. I tried using Option "ButtonMapping" "0" but this had no effect; only "Ignore" seems to work. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: New Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This
[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering
Just to add, the device does have a set of buttons as well, so it might be some sort of USB HID conflict? Only two of them show anything when run under xev, XF86VolumeUp and XF86VolumeDown. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clicks from registering Status in xorg package in Ubuntu: New Bug description: When I switch the primary sound device to a USB headset connected to my laptop, mouse click events no longer work except in the Sound Settings window. This does not seem to occur when the device is connected, only when it is made the default audio device. Once this occurs, the mouse events do not work until the device is disconnected. Clicks inside the Sound Settings window are registered (including buttons and other tabs inside the System Settings window, but not the titlebar or close/minimize/maximize buttons.) Focus can be given to other windows via alt-tab and keyboard input continues to function, but mouse events do not register on windows focused in this way. This is *deeply* weird, BTW. Hardware: Jabra EVOLVE 80 headset lsusb reports: Bus 002 Device 022: ID 0b0e:0305 GN Netcom Steps to reproduce: 1. Connect the device to a USB port. 2. Open Sound Settings window. 3. Select the Jabra USB device as the primary sound device. 4. Observe that mouse clicks no longer register outside of the System Settings window. dmesg shows the following during this process: [130169.130542] usb 2-2.1.1: new full-speed USB device number 22 using xhci_hcd [130169.223026] usb 2-2.1.1: New USB device found, idVendor=0b0e, idProduct=0305 [130169.223031] usb 2-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [130169.223034] usb 2-2.1.1: Product: Jabra EVOLVE LINK MS [130169.223036] usb 2-2.1.1: Manufacturer: GN Netcom A/S [130169.223038] usb 2-2.1.1: SerialNumber: 51E7669007 [130169.225586] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.227472] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.248162] input: GN Netcom A/S Jabra EVOLVE LINK MS as /devices/pci:00/:00:14.0/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/0003:0B0E:0305.0013/input/input34 [130169.302858] hid-generic 0003:0B0E:0305.0013: input,hiddev0,hidraw5: USB HID v1.00 Device [GN Netcom A/S Jabra EVOLVE LINK MS] on usb-:00:14.0-2.1.1/input3 [130169.351940] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.352187] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.358162] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.358439] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.361073] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.361323] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.373535] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.373904] usb 2-2.1.1: 2:1: cannot get freq at ep 0x4 [130169.380322] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130169.380645] usb 2-2.1.1: 1:1: cannot get freq at ep 0x83 [130177.637403] usb 2-2.1.1: USB disconnect, device number 22 This appears to possibly be related to bug #1371853. I'm happy to provide more information, try custom kernels, etc. as needed. Thanks! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Fri May 13 13:00:25 2016 DistUpgraded: 2016-04-25 16:22:59,827 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-35-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-21-generic, x86_64: installed i915-4.3.3-4.2.0, 2, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.2.0-35-generic, x86_64: installed virtualbox, 5.0.18, 4.4.0-21-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-10-03 (222 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic
