[Touch-packages] [Bug 1599754] Re: Dash restarts in the middle while refreshing or navigating
** Changed in: frieza Importance: Undecided => High ** Changed in: frieza Status: New => In Progress -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scopes-shell in Ubuntu. https://bugs.launchpad.net/bugs/1599754 Title: Dash restarts in the middle while refreshing or navigating Status in Canonical System Image: Triaged Status in frieza: In Progress Status in unity-scopes-shell package in Ubuntu: Incomplete Status in unity8 package in Ubuntu: Triaged Bug description: current build number: 15 device name: frieza channel: ubuntu-touch/rc/bq-aquaris-pd.en last update: 2016-07-04 18:00:02 version version: 15 version ubuntu: 20160629 version tag: OTA-12-rc version device: 20160622.0 version custom: 20160624--41-15-vivid Steps: 1.Open news scope 2.Change the number of results in scope setting repeatedly actual: Sometimes, scopes hangs in refreshing state for ~3 minutes, then dash restarts expected: no hang and dash restart To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1599754/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1599754] Re: Dash restarts in the middle while refreshing or navigating
Thanks Paweł, seems like the News scope is the only one using the journal layout, and frieza is the only device where there's three columns, so that might explain why it only happens there. ** Also affects: unity8 (Ubuntu) Importance: Undecided Status: New ** Changed in: unity8 (Ubuntu) Assignee: (unassigned) => Albert Astals Cid (aacid) ** Changed in: canonical-devices-system-image Importance: Critical => High ** Changed in: canonical-devices-system-image Assignee: Alejandro J. Cura (alecu) => Michał Sawicz (saviq) ** Changed in: unity-scopes-shell (Ubuntu) Status: Confirmed => Incomplete ** Changed in: canonical-devices-system-image Status: Confirmed => Triaged ** Changed in: unity8 (Ubuntu) Status: New => Triaged ** Changed in: unity-scopes-shell (Ubuntu) Assignee: Pawel Stolowski (stolowski) => (unassigned) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity8 in Ubuntu. https://bugs.launchpad.net/bugs/1599754 Title: Dash restarts in the middle while refreshing or navigating Status in Canonical System Image: Triaged Status in frieza: New Status in unity-scopes-shell package in Ubuntu: Incomplete Status in unity8 package in Ubuntu: Triaged Bug description: current build number: 15 device name: frieza channel: ubuntu-touch/rc/bq-aquaris-pd.en last update: 2016-07-04 18:00:02 version version: 15 version ubuntu: 20160629 version tag: OTA-12-rc version device: 20160622.0 version custom: 20160624--41-15-vivid Steps: 1.Open news scope 2.Change the number of results in scope setting repeatedly actual: Sometimes, scopes hangs in refreshing state for ~3 minutes, then dash restarts expected: no hang and dash restart To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1599754/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1599754] Re: Dash restarts in the middle while refreshing or navigating
Attaching stacktrace of all threads with debug symbols for unity-scopes- api, unity-scopes-shell and unity8-private. I can easily reproduce the problem on frieza with News scope, by just pulling to refresh a couple of times. I wasn't able to reproduce it with Nearby scope. I've attached with gdb to the running dash and my attention was drawn by VerticalJournal::addItemToView; a breakpoint + a simple gdb script to count all calls when this problem is reproduced reveals that it's being called repeatedly in a loop - I've counted 23000+ hits and it's growing (with this bp and gdb overhead the dash runs much slower and I bet it will take a while before it gets killed). This is the backtrace when addItemToView breakpoint gets hit: Breakpoint 2, VerticalJournal::addItemToView (this=0x105a898, modelIndex=0, item=0x1810ef0) at /build/unity8-PQzVl4/unity8-8.12+15.04.20160707/plugins/Dash/verticaljournal.cpp:129 129 in /build/unity8-PQzVl4/unity8-8.12+15.04.20160707/plugins/Dash/verticaljournal.cpp $22149 = 22149 #0 VerticalJournal::addItemToView (this=0x105a898, modelIndex=0, item=0x1810ef0) at /build/unity8-PQzVl4/unity8-8.12+15.04.20160707/plugins/Dash/verticaljournal.cpp:129 #1 0xeac150d2 in AbstractDashView::createItem (this=this@entry=0x105a898, modelIndex=0, asynchronous=asynchronous@entry=false) at /build/unity8-PQzVl4/unity8-8.12+15.04.20160707/plugins/Dash/abstractdashview.cpp:252 #2 0xeac152c0 in AbstractDashView::addVisibleItems (this=0x105a898, fillFromY=0, fillToY=389, asynchronous=) at /build/unity8-PQzVl4/unity8-8.12+15.04.20160707/plugins/Dash/abstractdashview.cpp:221 #3 0xeac15332 in AbstractDashView::refill (this=0x105a898) at /build/unity8-PQzVl4/unity8-8.12+15.04.20160707/plugins/Dash/abstractdashview.cpp:186 #4 0xeac15392 in AbstractDashView::updatePolish (this=0x105a898) at /build/unity8-PQzVl4/unity8-8.12+15.04.20160707/plugins/Dash/abstractdashview.cpp:324 #5 0xec8c6ee0 in QQuickWindowPrivate::polishItems() () from /usr/lib/arm-linux-gnueabihf/libQt5Quick.so.5 #6 0xec8a8da2 in ?? () from /usr/lib/arm-linux-gnueabihf/libQt5Quick.so.5 So, is this perhaps related to the Vertical Journal? ** Attachment added: "dash.txt" https://bugs.launchpad.net/canonical-devices-system-image/+bug/1599754/+attachment/4697363/+files/dash.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scopes-shell in Ubuntu. https://bugs.launchpad.net/bugs/1599754 Title: Dash restarts in the middle while refreshing or navigating Status in Canonical System Image: Confirmed Status in frieza: New Status in unity-scopes-shell package in Ubuntu: Confirmed Bug description: current build number: 15 device name: frieza channel: ubuntu-touch/rc/bq-aquaris-pd.en last update: 2016-07-04 18:00:02 version version: 15 version ubuntu: 20160629 version tag: OTA-12-rc version device: 20160622.0 version custom: 20160624--41-15-vivid Steps: 1.Open news scope 2.Change the number of results in scope setting repeatedly actual: Sometimes, scopes hangs in refreshing state for ~3 minutes, then dash restarts expected: no hang and dash restart To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1599754/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1599754] Re: Dash restarts in the middle while refreshing or navigating
The log exceptions are due to handling cases where the incoming result lacks art in the expected result attribute and we attempt to check other result attributes to find it. This code was trying to access a result attribute that did not exist in some cases and threw and execption. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scopes-shell in Ubuntu. https://bugs.launchpad.net/bugs/1599754 Title: Dash restarts in the middle while refreshing or navigating Status in Canonical System Image: Confirmed Status in frieza: New Status in unity-scopes-shell package in Ubuntu: Confirmed Bug description: current build number: 15 device name: frieza channel: ubuntu-touch/rc/bq-aquaris-pd.en last update: 2016-07-04 18:00:02 version version: 15 version ubuntu: 20160629 version tag: OTA-12-rc version device: 20160622.0 version custom: 20160624--41-15-vivid Steps: 1.Open news scope 2.Change the number of results in scope setting repeatedly actual: Sometimes, scopes hangs in refreshing state for ~3 minutes, then dash restarts expected: no hang and dash restart To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1599754/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1599754] Re: Dash restarts in the middle while refreshing or navigating
filed bug 1599948 for the el pais related exception. ** No longer affects: canonical-scopes-project -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scopes-shell in Ubuntu. https://bugs.launchpad.net/bugs/1599754 Title: Dash restarts in the middle while refreshing or navigating Status in Canonical System Image: Confirmed Status in frieza: New Status in unity-scopes-shell package in Ubuntu: Confirmed Bug description: current build number: 15 device name: frieza channel: ubuntu-touch/rc/bq-aquaris-pd.en last update: 2016-07-04 18:00:02 version version: 15 version ubuntu: 20160629 version tag: OTA-12-rc version device: 20160622.0 version custom: 20160624--41-15-vivid Steps: 1.Open news scope 2.Change the number of results in scope setting repeatedly actual: Sometimes, scopes hangs in refreshing state for ~3 minutes, then dash restarts expected: no hang and dash restart To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1599754/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1599754] Re: Dash restarts in the middle while refreshing or navigating
Seems the el pais related exception is not required for the core symptom. I just simply rebooted and refreshed the news scope twice (with el pais disabled in news). I saw no exceptions in the scope- registry.log, but the hang on a long refresh followed by dash restart did occur. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scopes-shell in Ubuntu. https://bugs.launchpad.net/bugs/1599754 Title: Dash restarts in the middle while refreshing or navigating Status in Canonical System Image: Confirmed Status in canonical-scopes-project: Confirmed Status in frieza: New Status in unity-scopes-shell package in Ubuntu: Confirmed Bug description: current build number: 15 device name: frieza channel: ubuntu-touch/rc/bq-aquaris-pd.en last update: 2016-07-04 18:00:02 version version: 15 version ubuntu: 20160629 version tag: OTA-12-rc version device: 20160622.0 version custom: 20160624--41-15-vivid Steps: 1.Open news scope 2.Change the number of results in scope setting repeatedly actual: Sometimes, scopes hangs in refreshing state for ~3 minutes, then dash restarts expected: no hang and dash restart To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1599754/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1599754] Re: Dash restarts in the middle while refreshing or navigating
I find that the el pais scope reliably causes the log error in comment #1 in both news scope and in today scope (dashboard). Disabling el pais in both fixes it (no more exceptions). ** Also affects: canonical-scopes-project Importance: Undecided Status: New ** Changed in: canonical-scopes-project Status: New => Confirmed ** Changed in: canonical-scopes-project Importance: Undecided => Critical -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scopes-shell in Ubuntu. https://bugs.launchpad.net/bugs/1599754 Title: Dash restarts in the middle while refreshing or navigating Status in Canonical System Image: Confirmed Status in canonical-scopes-project: Confirmed Status in frieza: New Status in unity-scopes-shell package in Ubuntu: Confirmed Bug description: current build number: 15 device name: frieza channel: ubuntu-touch/rc/bq-aquaris-pd.en last update: 2016-07-04 18:00:02 version version: 15 version ubuntu: 20160629 version tag: OTA-12-rc version device: 20160622.0 version custom: 20160624--41-15-vivid Steps: 1.Open news scope 2.Change the number of results in scope setting repeatedly actual: Sometimes, scopes hangs in refreshing state for ~3 minutes, then dash restarts expected: no hang and dash restart To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1599754/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1599754] Re: Dash restarts in the middle while refreshing or navigating
I confirm that it is reproducible on OTA11. ** Changed in: canonical-devices-system-image Milestone: 12 => 13 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scopes-shell in Ubuntu. https://bugs.launchpad.net/bugs/1599754 Title: Dash restarts in the middle while refreshing or navigating Status in Canonical System Image: Confirmed Status in frieza: New Status in unity-scopes-shell package in Ubuntu: Confirmed Bug description: current build number: 15 device name: frieza channel: ubuntu-touch/rc/bq-aquaris-pd.en last update: 2016-07-04 18:00:02 version version: 15 version ubuntu: 20160629 version tag: OTA-12-rc version device: 20160622.0 version custom: 20160624--41-15-vivid Steps: 1.Open news scope 2.Change the number of results in scope setting repeatedly actual: Sometimes, scopes hangs in refreshing state for ~3 minutes, then dash restarts expected: no hang and dash restart To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1599754/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1599754] Re: Dash restarts in the middle while refreshing or navigating
Starting to suspect this is not a regression, have downgraded down to 101 for frieza rc-proposed and can reproduce the issue there. ** Description changed: current build number: 15 device name: frieza channel: ubuntu-touch/rc/bq-aquaris-pd.en last update: 2016-07-04 18:00:02 version version: 15 version ubuntu: 20160629 version tag: OTA-12-rc version device: 20160622.0 version custom: 20160624--41-15-vivid Steps: 1.Find a scope which asking a location service, like: nearby scope, news scope 2.Change to different filters to reload the content 3.Pull down to refresh the page repeatedly actual: Sometimes, scopes hangs in refreshing state for ~3 minutes, then dash restarts expected: no hang and dash restart - - First image this happens on: frieza ubuntu-touch/rc/bq-aquaris-pd.en@126 - - The upgrade that breaks it: - - unity-plugin-scopes:armhf - from 0.5.7+15.04.20160617.1-0ubuntu1 - to 0.5.7+15.04.20160624.2-0ubuntu1 - - The offending landing: - https://requests.ci-train.ubuntu.com/#/ticket/1587 ** Description changed: current build number: 15 device name: frieza channel: ubuntu-touch/rc/bq-aquaris-pd.en last update: 2016-07-04 18:00:02 version version: 15 version ubuntu: 20160629 version tag: OTA-12-rc version device: 20160622.0 version custom: 20160624--41-15-vivid Steps: - 1.Find a scope which asking a location service, like: nearby scope, news scope - 2.Change to different filters to reload the content - 3.Pull down to refresh the page repeatedly + 1.Open news scope + 2.Change the number of results in scope setting repeatedly actual: Sometimes, scopes hangs in refreshing state for ~3 minutes, then dash restarts expected: no hang and dash restart -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scopes-shell in Ubuntu. https://bugs.launchpad.net/bugs/1599754 Title: Dash restarts in the middle while refreshing or navigating Status in Canonical System Image: Confirmed Status in frieza: New Status in unity-scopes-shell package in Ubuntu: Confirmed Bug description: current build number: 15 device name: frieza channel: ubuntu-touch/rc/bq-aquaris-pd.en last update: 2016-07-04 18:00:02 version version: 15 version ubuntu: 20160629 version tag: OTA-12-rc version device: 20160622.0 version custom: 20160624--41-15-vivid Steps: 1.Open news scope 2.Change the number of results in scope setting repeatedly actual: Sometimes, scopes hangs in refreshing state for ~3 minutes, then dash restarts expected: no hang and dash restart To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1599754/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1599754] Re: Dash restarts in the middle while refreshing or navigating
** Changed in: unity-scopes-shell (Ubuntu) Assignee: (unassigned) => Pawel Stolowski (stolowski) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scopes-shell in Ubuntu. https://bugs.launchpad.net/bugs/1599754 Title: Dash restarts in the middle while refreshing or navigating Status in Canonical System Image: Confirmed Status in frieza: New Status in unity-scopes-shell package in Ubuntu: Confirmed Bug description: current build number: 15 device name: frieza channel: ubuntu-touch/rc/bq-aquaris-pd.en last update: 2016-07-04 18:00:02 version version: 15 version ubuntu: 20160629 version tag: OTA-12-rc version device: 20160622.0 version custom: 20160624--41-15-vivid Steps: 1.Find a scope which asking a location service, like: nearby scope, news scope 2.Change to different filters to reload the content 3.Pull down to refresh the page repeatedly actual: Sometimes, scopes hangs in refreshing state for ~3 minutes, then dash restarts expected: no hang and dash restart First image this happens on: frieza ubuntu-touch/rc/bq-aquaris- pd.en@126 The upgrade that breaks it: unity-plugin-scopes:armhf from 0.5.7+15.04.20160617.1-0ubuntu1 to 0.5.7+15.04.20160624.2-0ubuntu1 The offending landing: https://requests.ci-train.ubuntu.com/#/ticket/1587 To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1599754/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1599754] Re: Dash restarts in the middle while refreshing or navigating
** Changed in: canonical-devices-system-image Assignee: Michał Sawicz (saviq) => Alejandro J. Cura (alecu) ** Also affects: unity-scopes-shell (Ubuntu) Importance: Undecided Status: New ** Description changed: current build number: 15 device name: frieza channel: ubuntu-touch/rc/bq-aquaris-pd.en last update: 2016-07-04 18:00:02 version version: 15 version ubuntu: 20160629 version tag: OTA-12-rc version device: 20160622.0 version custom: 20160624--41-15-vivid Steps: 1.Find a scope which asking a location service, like: nearby scope, news scope 2.Change to different filters to reload the content 3.Pull down to refresh the page repeatedly actual: Sometimes, scopes hangs in refreshing state for ~3 minutes, then dash restarts expected: no hang and dash restart + + First image this happens on: frieza ubuntu-touch/rc/bq-aquaris-pd.en@126 + + The upgrade that breaks it: + + unity-plugin-scopes:armhf +from 0.5.7+15.04.20160617.1-0ubuntu1 + to 0.5.7+15.04.20160624.2-0ubuntu1 ** Changed in: unity-scopes-shell (Ubuntu) Status: New => Confirmed ** Description changed: current build number: 15 device name: frieza channel: ubuntu-touch/rc/bq-aquaris-pd.en last update: 2016-07-04 18:00:02 version version: 15 version ubuntu: 20160629 version tag: OTA-12-rc version device: 20160622.0 version custom: 20160624--41-15-vivid Steps: 1.Find a scope which asking a location service, like: nearby scope, news scope 2.Change to different filters to reload the content 3.Pull down to refresh the page repeatedly actual: Sometimes, scopes hangs in refreshing state for ~3 minutes, then dash restarts expected: no hang and dash restart First image this happens on: frieza ubuntu-touch/rc/bq-aquaris-pd.en@126 The upgrade that breaks it: - unity-plugin-scopes:armhf -from 0.5.7+15.04.20160617.1-0ubuntu1 - to 0.5.7+15.04.20160624.2-0ubuntu1 + unity-plugin-scopes:armhf + from 0.5.7+15.04.20160617.1-0ubuntu1 + to 0.5.7+15.04.20160624.2-0ubuntu1 + + The offending landing: + https://requests.ci-train.ubuntu.com/#/ticket/1587 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to unity-scopes-shell in Ubuntu. https://bugs.launchpad.net/bugs/1599754 Title: Dash restarts in the middle while refreshing or navigating Status in Canonical System Image: Confirmed Status in frieza: New Status in unity-scopes-shell package in Ubuntu: Confirmed Bug description: current build number: 15 device name: frieza channel: ubuntu-touch/rc/bq-aquaris-pd.en last update: 2016-07-04 18:00:02 version version: 15 version ubuntu: 20160629 version tag: OTA-12-rc version device: 20160622.0 version custom: 20160624--41-15-vivid Steps: 1.Find a scope which asking a location service, like: nearby scope, news scope 2.Change to different filters to reload the content 3.Pull down to refresh the page repeatedly actual: Sometimes, scopes hangs in refreshing state for ~3 minutes, then dash restarts expected: no hang and dash restart First image this happens on: frieza ubuntu-touch/rc/bq-aquaris- pd.en@126 The upgrade that breaks it: unity-plugin-scopes:armhf from 0.5.7+15.04.20160617.1-0ubuntu1 to 0.5.7+15.04.20160624.2-0ubuntu1 The offending landing: https://requests.ci-train.ubuntu.com/#/ticket/1587 To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1599754/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
