[Touch-packages] [Bug 1615474] Re: Wifi networking no longer possible, network indicator broken
Sorry for the delay. I will write some instructions shortly how to provide additional debugging on this. But first, to connect to a WPA network from the command line, you can use the following: $ nmcli d wifi connect password ifname wlan0 No need to run wpa_supplicant manually. ** Changed in: indicator-network (Ubuntu) Status: Confirmed => In Progress -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Wifi networking no longer possible, network indicator broken Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: In Progress Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Wifi networking no longer possible, network indicator broken
Hi Alejandro, sorry I only just noticed your reply. It's a little hard to get data off my phone at the moment. But indicator network is running: 2479 ? Ssl 0:00 /usr/lib/arm-linux-gnueabihf/indicator-network/indicator-network-secret-agent 2539 ? Ssl 0:07 /usr/lib/arm-linux-dnueabihf/indicator-network/indicator-network-service I've been trying to use wpa_supplicant as you suggested but it continually fails to connect, complaining about authentication timeouts. I'm not sure if I'e got the right device driver. I'm running: sudo wpa_supplicant -Dwext -iwlan0 -cwpa.conf It does understand the network's MAC and frequency, so I guess it's talking to the driver OK. This is with two different access points. Also, wpa_supplicant is already running. I can kill it but it just comes back. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Wifi networking no longer possible, network indicator broken Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: Confirmed Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Wifi networking no longer possible, network indicator broken
** Attachment added: "indicator-network-logs.tar.gz" https://bugs.launchpad.net/ubuntu/+source/indicator-network/+bug/1615474/+attachment/4735071/+files/indicator-network-logs.tar.gz -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Wifi networking no longer possible, network indicator broken Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: Confirmed Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Wifi networking no longer possible, network indicator broken
** Attachment added: "output_ps_indicator_network" https://bugs.launchpad.net/ubuntu/+source/indicator-network/+bug/1615474/+attachment/4735070/+files/output_ps_indicator_network -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Wifi networking no longer possible, network indicator broken Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: Confirmed Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Wifi networking no longer possible, network indicator broken
Same here. But wifi is still working. I just can't change any configuration -except flight mode. Mobile Settings are also affected.But allready configurated networks are still working. Added logs and ps output. ** Attachment added: "indicator-network-secret-agent.log.1.gz" https://bugs.launchpad.net/ubuntu/+source/indicator-network/+bug/1615474/+attachment/4735069/+files/indicator-network-secret-agent.log.1.gz -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Wifi networking no longer possible, network indicator broken Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: Confirmed Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Wifi networking no longer possible, network indicator broken
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: indicator-network (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Wifi networking no longer possible, network indicator broken Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: Confirmed Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Wifi networking no longer possible, network indicator broken
Hi Matthew, sorry to hear about this breakage, and that USB is not working for you. Can you please let us know if the process "indicator-network" process is still running? Please paste the output of this: ps -ax | grep indicator- network Also, please paste any indicator-network logs you may find in ~/.cache/upstart If you need wifi to get those things out of the phone, you may try using the command line, as explained in http://askubuntu.com/questions/138472 /how-do-i-connect-to-a-wpa-wifi-network-using-the-command-line That might help you also upgrade to a newer OTA, to see if things get fixed, or to backup your data in case you want to try doing a full device reset. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Wifi networking no longer possible, network indicator broken Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: New Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Wifi networking no longer possible, network indicator broken
Ah, I was just able to confirm that 3G does work. I don't know if that would provide a way to download a fixed system image or something - but it'd be expensive and unreliable. Also, there is a wlan0 device when I run ifconfig. Is there a way to configure a new wifi network on the command line? Unfortunately this is happening just when I've moved to a new city and I don't have any of my previously configured wifi networks to connect to. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Wifi networking no longer possible, network indicator broken Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: New Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Wifi networking no longer possible, network indicator broken
Also, correct me if I'm wrong, but it seems if a bug in a system update prevents the phone connecting to wifi, that effectively bricks the device, right? Because there's no way to update the system software without USB or wifi (and MX4s have broken USB hardware). There should be a way to download and install OTA updates via wget or rsync. It wouldn't be a problem if the wifi code was stable and reliable, but as this and Bug #1588126 show, that's not the case. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Wifi networking no longer possible, network indicator broken Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: New Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1615474] Re: Wifi networking no longer possible, network indicator broken
@antti any ideas? ** Also affects: indicator-network (Ubuntu) Importance: Undecided Status: New ** Changed in: canonical-devices-system-image Status: New => Incomplete ** Changed in: indicator-network (Ubuntu) Assignee: (unassigned) => Antti Kaijanmäki (kaijanmaki) ** Changed in: canonical-devices-system-image Assignee: (unassigned) => Alejandro J. Cura (alecu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to indicator-network in Ubuntu. https://bugs.launchpad.net/bugs/1615474 Title: Wifi networking no longer possible, network indicator broken Status in Canonical System Image: Incomplete Status in indicator-network package in Ubuntu: New Bug description: Sometime in the last few days my phone lost the ability to connect to wifi networks and the network indicator at the top has stopped working. Currently between "Bluetooth" and "Sound" I have a gear icon and the caption "indicator-network". When I select it, the rest of the screen is blank. There are no settings available and no way to connect to a wifi network. On the System Settings app, if I tap on the "Wi-Fi" icon, I can see "Previous networks". But below that the page is just white, there is no way to select a wifi network. Rebooting the phone doesn't seem to fix the problem. Given that this is an MX4 and therefore the USB port doesn't work, and there's no SD card slot, there's vanishingly few ways to get data in and out of this phone now. If there's a solution to the problem, it's going to have to involve something other than updating system software. Current system software is Ubuntu 15.05 (OTA-12). To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
