[Touch-packages] [Bug 1631236] Re: Xorg freeze with Nvidia 960m on Dell Inspiron 15-7559
gpone, thank you for reporting this and helping make Ubuntu better. 1) To see if this is already resolved in your release, could you please undo your WORKAROUNDs, update your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to the results? 2) If still reproducible, could you please provide the missing information from https://wiki.ubuntu.com/DebuggingKernelBoot ? ** Tags added: bios-outdated-1.2.7 ** Summary changed: - Xorg freeze with Nvidia 960m on Dell Inspiron 15-7559 + [Inspiron 15 7000 Series 7559] Display freezes when booting with nouveau ** Description changed: - Posted first about this issue at - https://ubuntuforums.org/showthread.php?t=2339198 + When attempting to boot, the display freezes on the Ubuntu splash screen + after entering my disk password. - Pasted post below: + WORKAROUND: When using nouveau remove "quiet" and "splash" from my grub + configuration. - "I installed Ubuntu 16.04 Desktop alongside Windows 10 Home on a Dell - Inspiron 15-7559 with an Nvidia 960m card and embeded Intel Skylake - graphics. - - When I first installed Ubuntu and attempted to boot, the display would - freeze on the Ubuntu splash screen after entering my disk password. - Strangely, by removing "quiet" and "splash" from my grub configuration - during my next boot, I was able to finally boot to the login screen and - access the desktop. I installed the Intel and Nvidia drivers in the - "Additional Drivers" app and now I can boot to the login screen with no - issues. - - Now, when closing the laptop lid to suspend the system, it resumes to a - blank screen and I can't get it to recover from this state without - holding the power button to force shutdown. I verified that it is a - display issue because I was able to ssh into the machine while it had - the blank screen. - - I was able to install and boot into the latest (4.8) mainline kernel, - which also gave me a warning/error because of my installed proprietary - drivers. I tried uninstalling the Nvidia drivers to see if Nouveau had - been fixed/improved, but the previous splash screen freeze returned; I - was able to reinstall the drivers by booting into 4.8 recovery mode and - using the Failsafe graphics mode to reinstall the Nvidia drivers. - - Any help on getting Nouveau to work nicely with the 960m so I don't have - to run proprietary drivers or solve the suspend issue?" - - Now, I sometimes cannot shutdown properly without getting warnings about - cpu soft lockups from gpu-manager. I also get these when I boot without - nvidia drivers with "quiet" and "splash" options removed from my grub - config. + WORKAROUND: Use nvidia proprietary driver. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 Uname: Linux 4.8.0-040800-generic x86_64 .tmp.unity_support_test.0: - + ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 BootLog: - + CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Thu Oct 6 20:47:42 2016 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: - bbswitch, 0.8, 4.4.0-38-generic, x86_64: installed - bbswitch, 0.8, 4.8.0-040800-generic, x86_64: installed - nvidia-361, 361.42: added + bbswitch, 0.8, 4.4.0-38-generic, x86_64: installed + bbswitch, 0.8, 4.8.0-040800-generic, x86_64: installed + nvidia-361, 361.42: added EcryptfsInUse: Yes ExtraDebuggingInterest: Yes GpuHangFrequency: Continuously GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: - Intel Corporation Skylake Integrated Graphics [8086:191b] (rev 06) (prog-if 00 [VGA controller]) -Subsystem: Dell Skylake Integrated Graphics [1028:0706] -Subsystem: Dell GM107M [GeForce GTX 960M] [1028:0706] + Intel Corporation Skylake Integrated Graphics [8086:191b] (rev 06) (prog-if 00 [VGA controller]) + Subsystem: Dell Skylake Integrated Graphics [1028:0706] + Subsystem: Dell GM107M [GeForce GTX 960M] [1028:0706] InstallationDate: Installed on 2016-09-29 (8 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Lsusb: - Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub - Bus 001 Device 003: ID 8087:07dc Intel Corp. - Bus 001 Device 002: ID 1bcf:28b0 Sunplus Innovation Technology Inc. - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 8087:07dc Intel Corp. + Bus 001 Device 002: ID 1bcf:28b0 Sunplus Innovation Technology Inc. + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7559 ProcEnviron: - LANGUAGE=en_US - TERM=xterm-256color - PATH=(custom, no user) - LA
[Touch-packages] [Bug 1631236] Re: Xorg freeze with Nvidia 960m on Dell Inspiron 15-7559
** Changed in: xorg (Ubuntu) Importance: Undecided => Critical -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1631236 Title: Xorg freeze with Nvidia 960m on Dell Inspiron 15-7559 Status in xorg package in Ubuntu: Confirmed Bug description: Posted first about this issue at https://ubuntuforums.org/showthread.php?t=2339198 Pasted post below: "I installed Ubuntu 16.04 Desktop alongside Windows 10 Home on a Dell Inspiron 15-7559 with an Nvidia 960m card and embeded Intel Skylake graphics. When I first installed Ubuntu and attempted to boot, the display would freeze on the Ubuntu splash screen after entering my disk password. Strangely, by removing "quiet" and "splash" from my grub configuration during my next boot, I was able to finally boot to the login screen and access the desktop. I installed the Intel and Nvidia drivers in the "Additional Drivers" app and now I can boot to the login screen with no issues. Now, when closing the laptop lid to suspend the system, it resumes to a blank screen and I can't get it to recover from this state without holding the power button to force shutdown. I verified that it is a display issue because I was able to ssh into the machine while it had the blank screen. I was able to install and boot into the latest (4.8) mainline kernel, which also gave me a warning/error because of my installed proprietary drivers. I tried uninstalling the Nvidia drivers to see if Nouveau had been fixed/improved, but the previous splash screen freeze returned; I was able to reinstall the drivers by booting into 4.8 recovery mode and using the Failsafe graphics mode to reinstall the Nvidia drivers. Any help on getting Nouveau to work nicely with the 960m so I don't have to run proprietary drivers or solve the suspend issue?" Now, I sometimes cannot shutdown properly without getting warnings about cpu soft lockups from gpu-manager. I also get these when I boot without nvidia drivers with "quiet" and "splash" options removed from my grub config. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 Uname: Linux 4.8.0-040800-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 BootLog: CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Thu Oct 6 20:47:42 2016 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bbswitch, 0.8, 4.4.0-38-generic, x86_64: installed bbswitch, 0.8, 4.8.0-040800-generic, x86_64: installed nvidia-361, 361.42: added EcryptfsInUse: Yes ExtraDebuggingInterest: Yes GpuHangFrequency: Continuously GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation Skylake Integrated Graphics [8086:191b] (rev 06) (prog-if 00 [VGA controller]) Subsystem: Dell Skylake Integrated Graphics [1028:0706] Subsystem: Dell GM107M [GeForce GTX 960M] [1028:0706] InstallationDate: Installed on 2016-09-29 (8 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:07dc Intel Corp. Bus 001 Device 002: ID 1bcf:28b0 Sunplus Innovation Technology Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7559 ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-040800-generic root=UUID=7dd53585-5dcb-4071-a47a-d1a7fede0e3f ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/05/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.3 dmi.board.name: 0H0CC0 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd11/05/2015:svnDellInc.:pnInspiron7559:pvr1.1.3:rvnDellInc.:rn0H0CC0:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 7559 dmi.product.version: 1.1.3 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.68-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.2-0intel1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.2-0intel1 ve
[Touch-packages] [Bug 1631236] Re: Xorg freeze with Nvidia 960m on Dell Inspiron 15-7559
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: xorg (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1631236 Title: Xorg freeze with Nvidia 960m on Dell Inspiron 15-7559 Status in xorg package in Ubuntu: Confirmed Bug description: Posted first about this issue at https://ubuntuforums.org/showthread.php?t=2339198 Pasted post below: "I installed Ubuntu 16.04 Desktop alongside Windows 10 Home on a Dell Inspiron 15-7559 with an Nvidia 960m card and embeded Intel Skylake graphics. When I first installed Ubuntu and attempted to boot, the display would freeze on the Ubuntu splash screen after entering my disk password. Strangely, by removing "quiet" and "splash" from my grub configuration during my next boot, I was able to finally boot to the login screen and access the desktop. I installed the Intel and Nvidia drivers in the "Additional Drivers" app and now I can boot to the login screen with no issues. Now, when closing the laptop lid to suspend the system, it resumes to a blank screen and I can't get it to recover from this state without holding the power button to force shutdown. I verified that it is a display issue because I was able to ssh into the machine while it had the blank screen. I was able to install and boot into the latest (4.8) mainline kernel, which also gave me a warning/error because of my installed proprietary drivers. I tried uninstalling the Nvidia drivers to see if Nouveau had been fixed/improved, but the previous splash screen freeze returned; I was able to reinstall the drivers by booting into 4.8 recovery mode and using the Failsafe graphics mode to reinstall the Nvidia drivers. Any help on getting Nouveau to work nicely with the 960m so I don't have to run proprietary drivers or solve the suspend issue?" Now, I sometimes cannot shutdown properly without getting warnings about cpu soft lockups from gpu-manager. I also get these when I boot without nvidia drivers with "quiet" and "splash" options removed from my grub config. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 Uname: Linux 4.8.0-040800-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 BootLog: CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Thu Oct 6 20:47:42 2016 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bbswitch, 0.8, 4.4.0-38-generic, x86_64: installed bbswitch, 0.8, 4.8.0-040800-generic, x86_64: installed nvidia-361, 361.42: added EcryptfsInUse: Yes ExtraDebuggingInterest: Yes GpuHangFrequency: Continuously GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation Skylake Integrated Graphics [8086:191b] (rev 06) (prog-if 00 [VGA controller]) Subsystem: Dell Skylake Integrated Graphics [1028:0706] Subsystem: Dell GM107M [GeForce GTX 960M] [1028:0706] InstallationDate: Installed on 2016-09-29 (8 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:07dc Intel Corp. Bus 001 Device 002: ID 1bcf:28b0 Sunplus Innovation Technology Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7559 ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-040800-generic root=UUID=7dd53585-5dcb-4071-a47a-d1a7fede0e3f ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/05/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.3 dmi.board.name: 0H0CC0 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd11/05/2015:svnDellInc.:pnInspiron7559:pvr1.1.3:rvnDellInc.:rn0H0CC0:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 7559 dmi.product.version: 1.1.3 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.68-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.2-0intel1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental
[Touch-packages] [Bug 1631236] Re: Xorg freeze with Nvidia 960m on Dell Inspiron 15-7559
I can never boot with the nvidia drivers. For the latest nvidia-367.75 in the repo, neither. This time, after the boot info shows up, it just leaved a blinking cursor for a while and then the screen completely went black. Without the nvidia driver, it cannot shutdown right. But looks like the problem is getting better now, I sometimes don't need to press the powerbutton to shutdown. This looks like the gtx 960m problem since I found other users not only on dell 7559 have the problem. Anyway, hope this problem can be fix soon. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1631236 Title: Xorg freeze with Nvidia 960m on Dell Inspiron 15-7559 Status in xorg package in Ubuntu: Confirmed Bug description: Posted first about this issue at https://ubuntuforums.org/showthread.php?t=2339198 Pasted post below: "I installed Ubuntu 16.04 Desktop alongside Windows 10 Home on a Dell Inspiron 15-7559 with an Nvidia 960m card and embeded Intel Skylake graphics. When I first installed Ubuntu and attempted to boot, the display would freeze on the Ubuntu splash screen after entering my disk password. Strangely, by removing "quiet" and "splash" from my grub configuration during my next boot, I was able to finally boot to the login screen and access the desktop. I installed the Intel and Nvidia drivers in the "Additional Drivers" app and now I can boot to the login screen with no issues. Now, when closing the laptop lid to suspend the system, it resumes to a blank screen and I can't get it to recover from this state without holding the power button to force shutdown. I verified that it is a display issue because I was able to ssh into the machine while it had the blank screen. I was able to install and boot into the latest (4.8) mainline kernel, which also gave me a warning/error because of my installed proprietary drivers. I tried uninstalling the Nvidia drivers to see if Nouveau had been fixed/improved, but the previous splash screen freeze returned; I was able to reinstall the drivers by booting into 4.8 recovery mode and using the Failsafe graphics mode to reinstall the Nvidia drivers. Any help on getting Nouveau to work nicely with the 960m so I don't have to run proprietary drivers or solve the suspend issue?" Now, I sometimes cannot shutdown properly without getting warnings about cpu soft lockups from gpu-manager. I also get these when I boot without nvidia drivers with "quiet" and "splash" options removed from my grub config. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 Uname: Linux 4.8.0-040800-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 BootLog: CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Thu Oct 6 20:47:42 2016 DistUpgraded: Fresh install DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bbswitch, 0.8, 4.4.0-38-generic, x86_64: installed bbswitch, 0.8, 4.8.0-040800-generic, x86_64: installed nvidia-361, 361.42: added EcryptfsInUse: Yes ExtraDebuggingInterest: Yes GpuHangFrequency: Continuously GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Intel Corporation Skylake Integrated Graphics [8086:191b] (rev 06) (prog-if 00 [VGA controller]) Subsystem: Dell Skylake Integrated Graphics [1028:0706] Subsystem: Dell GM107M [GeForce GTX 960M] [1028:0706] InstallationDate: Installed on 2016-09-29 (8 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:07dc Intel Corp. Bus 001 Device 002: ID 1bcf:28b0 Sunplus Innovation Technology Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Inspiron 7559 ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-040800-generic root=UUID=7dd53585-5dcb-4071-a47a-d1a7fede0e3f ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/05/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.3 dmi.board.name: 0H0CC0 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd11/05/2015:svnDellInc.:pnInspiron7559:pvr1.1.3:rvnDell
