Public bug reported:

i bought a new printer that doesn't get detected when i connect to the
usb port on my computer. doesn't even show any changes happening when i
track connections to the usb

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: cups 2.1.3-4ubuntu0.3
ProcVersionSignature: Ubuntu 4.10.0-35.39~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-35-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Oct  5 23:02:33 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-09-29 (6 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
Lpstat: device for G2000series-TurboPrint: parallel:/dev/lp0
MachineType: LENOVO 2347CTO
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/G2000series-TurboPrint.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/G2000series-TurboPrint.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-35-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/07/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: G1ET45WW (1.20 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2347CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: 
dmi:bvnLENOVO:bvrG1ET45WW(1.20):bd08/07/2012:svnLENOVO:pn2347CTO:pvrThinkPadT430:rvnLENOVO:rn2347CTO:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2347CTO
dmi.product.version: ThinkPad T430
dmi.sys.vendor: LENOVO

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apparmor apport-bug xenial

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1721600

Title:
  usb canon pixma g2000 not detected

Status in cups package in Ubuntu:
  New

Bug description:
  i bought a new printer that doesn't get detected when i connect to the
  usb port on my computer. doesn't even show any changes happening when
  i track connections to the usb

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: cups 2.1.3-4ubuntu0.3
  ProcVersionSignature: Ubuntu 4.10.0-35.39~16.04.1-generic 4.10.17
  Uname: Linux 4.10.0-35-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.10
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Oct  5 23:02:33 2017
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2017-09-29 (6 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  Lpstat: device for G2000series-TurboPrint: parallel:/dev/lp0
  MachineType: LENOVO 2347CTO
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/G2000series-TurboPrint.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/G2000series-TurboPrint.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-35-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/07/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: G1ET45WW (1.20 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 2347CTO
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrG1ET45WW(1.20):bd08/07/2012:svnLENOVO:pn2347CTO:pvrThinkPadT430:rvnLENOVO:rn2347CTO:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2347CTO
  dmi.product.version: ThinkPad T430
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1721600/+subscriptions

-- 
Mailing list: https://launchpad.net/~touch-packages
Post to     : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to