[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2019-11-09 Thread Steffen Neumann
Hi, just want to update that the problem still exists under 19.10 live system.
I couldn't test whether the 77-mm-huawei-net-port-types.rules fix works, 
since I only have a live-USB system where I can't add the file early enough.

How do we get the Modem Manager people to decide whether the above described 
workaround is a proper fix that should be upstreamed ? Anything how we can help 
? 

Yours,
Steffen

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to modemmanager in Ubuntu.
https://bugs.launchpad.net/bugs/1735981

Title:
  Huawei ME936 mobile broadband can't connect

Status in modemmanager package in Ubuntu:
  Confirmed

Bug description:
  Hi, I have an Acer Travelmate P648 with a Huawei ME936
  internal USB mobile broadband card, and can't connect.
  This didn't work in 17.04, and still does not work in 17.10.

  The USB device is successfully connected, 
  ModemManager gets as far as "Simple connect state (8/8): All done"
  During the setup ModemManager complains with "Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'"

  DHCP tries to get a configuration, but " dhcp4 (wwp0s20f0u9c2): request timed 
out".
  IP6 is set to "automatically" in the network settings for this configuration. 

  and finally connection fails with 
  "device (ttyUSB0): state change: ip-config -> failed (reason 
'ip-config-unavailable', internal state 'managed')"

  I checked that there are enough credits left in my account with the
  provider.

  Any ideas what else to check ?

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: modemmanager 1.6.8-1
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 11:27:49 2017
  InstallationDate: Installed on 2017-04-24 (222 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  SourcePackage: modemmanager
  UpgradeStatus: Upgraded to artful on 2017-12-02 (0 days ago)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2019-10-24 Thread Matthias Prinz
Workarount badpractice works! Thank you!

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to modemmanager in Ubuntu.
https://bugs.launchpad.net/bugs/1735981

Title:
  Huawei ME936 mobile broadband can't connect

Status in modemmanager package in Ubuntu:
  Confirmed

Bug description:
  Hi, I have an Acer Travelmate P648 with a Huawei ME936
  internal USB mobile broadband card, and can't connect.
  This didn't work in 17.04, and still does not work in 17.10.

  The USB device is successfully connected, 
  ModemManager gets as far as "Simple connect state (8/8): All done"
  During the setup ModemManager complains with "Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'"

  DHCP tries to get a configuration, but " dhcp4 (wwp0s20f0u9c2): request timed 
out".
  IP6 is set to "automatically" in the network settings for this configuration. 

  and finally connection fails with 
  "device (ttyUSB0): state change: ip-config -> failed (reason 
'ip-config-unavailable', internal state 'managed')"

  I checked that there are enough credits left in my account with the
  provider.

  Any ideas what else to check ?

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: modemmanager 1.6.8-1
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 11:27:49 2017
  InstallationDate: Installed on 2017-04-24 (222 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  SourcePackage: modemmanager
  UpgradeStatus: Upgraded to artful on 2017-12-02 (0 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1735981/+subscriptions

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[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2019-10-24 Thread Michael Weimann
Works with Philipp Hufnagl's workaround.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to modemmanager in Ubuntu.
https://bugs.launchpad.net/bugs/1735981

Title:
  Huawei ME936 mobile broadband can't connect

Status in modemmanager package in Ubuntu:
  Confirmed

Bug description:
  Hi, I have an Acer Travelmate P648 with a Huawei ME936
  internal USB mobile broadband card, and can't connect.
  This didn't work in 17.04, and still does not work in 17.10.

  The USB device is successfully connected, 
  ModemManager gets as far as "Simple connect state (8/8): All done"
  During the setup ModemManager complains with "Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'"

  DHCP tries to get a configuration, but " dhcp4 (wwp0s20f0u9c2): request timed 
out".
  IP6 is set to "automatically" in the network settings for this configuration. 

  and finally connection fails with 
  "device (ttyUSB0): state change: ip-config -> failed (reason 
'ip-config-unavailable', internal state 'managed')"

  I checked that there are enough credits left in my account with the
  provider.

  Any ideas what else to check ?

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: modemmanager 1.6.8-1
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 11:27:49 2017
  InstallationDate: Installed on 2017-04-24 (222 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  SourcePackage: modemmanager
  UpgradeStatus: Upgraded to artful on 2017-12-02 (0 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1735981/+subscriptions

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[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2018-09-14 Thread Steffen Neumann
And then I changed the file below and now have a working connection:

sneumann@msbi-corei:/lib/udev/rules.d$ rcsdiff -u 
./77-mm-huawei-net-port-types.rules 
===
RCS file: ./77-mm-huawei-net-port-types.rules,v
retrieving revision 1.1
diff -u -r1.1 ./77-mm-huawei-net-port-types.rules
--- ./77-mm-huawei-net-port-types.rules 2018/09/06 05:09:56 1.1
+++ ./77-mm-huawei-net-port-types.rules 2018/09/06 05:37:49
@@ -24,4 +24,7 @@
 # Airtel branded E3372h-607, using huawei-cdc-ncm driver but with unresponsive 
cdc-wdm port
 ATTRS{idVendor}=="12d1", ATTRS{idProduct}=="1506", 
ENV{ID_MM_HUAWEI_NDISDUP_SUPPORTED}="1"
 
+# https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1735981
+ACTION=="add|change", SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", 
ATTR{idVendor}=="12d1", ATTR{idProduct}=="15bb", ATTR{bNumConfigurations}=="3", 
ATTR{bConfigurationValue}!="3" ATTR{bConfigurationValue}="3"
+
 LABEL="mm_huawei_port_types_end"

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to modemmanager in Ubuntu.
https://bugs.launchpad.net/bugs/1735981

Title:
  Huawei ME936 mobile broadband can't connect

Status in modemmanager package in Ubuntu:
  Confirmed

Bug description:
  Hi, I have an Acer Travelmate P648 with a Huawei ME936
  internal USB mobile broadband card, and can't connect.
  This didn't work in 17.04, and still does not work in 17.10.

  The USB device is successfully connected, 
  ModemManager gets as far as "Simple connect state (8/8): All done"
  During the setup ModemManager complains with "Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'"

  DHCP tries to get a configuration, but " dhcp4 (wwp0s20f0u9c2): request timed 
out".
  IP6 is set to "automatically" in the network settings for this configuration. 

  and finally connection fails with 
  "device (ttyUSB0): state change: ip-config -> failed (reason 
'ip-config-unavailable', internal state 'managed')"

  I checked that there are enough credits left in my account with the
  provider.

  Any ideas what else to check ?

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: modemmanager 1.6.8-1
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 11:27:49 2017
  InstallationDate: Installed on 2017-04-24 (222 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  SourcePackage: modemmanager
  UpgradeStatus: Upgraded to artful on 2017-12-02 (0 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1735981/+subscriptions

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[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2018-09-06 Thread Steffen Neumann
And then I changed the file below and now have a working connection:

sneumann@msbi-corei:/lib/udev/rules.d$ rcsdiff -u 
./77-mm-huawei-net-port-types.rules 
===
RCS file: ./77-mm-huawei-net-port-types.rules,v
retrieving revision 1.1
diff -u -r1.1 ./77-mm-huawei-net-port-types.rules
--- ./77-mm-huawei-net-port-types.rules 2018/09/06 05:09:56 1.1
+++ ./77-mm-huawei-net-port-types.rules 2018/09/06 05:37:49
@@ -24,4 +24,7 @@
 # Airtel branded E3372h-607, using huawei-cdc-ncm driver but with unresponsive 
cdc-wdm port
 ATTRS{idVendor}=="12d1", ATTRS{idProduct}=="1506", 
ENV{ID_MM_HUAWEI_NDISDUP_SUPPORTED}="1"
 
+# https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1735981
+ACTION=="add|change", SUBSYSTEM=="usb", ENV{DEVTYPE}=="usb_device", 
ATTR{idVendor}=="12d1", ATTR{idProduct}=="15bb", ATTR{bNumConfigurations}=="3", 
ATTR{bConfigurationValue}!="3" ATTR{bConfigurationValue}="3"
+
 LABEL="mm_huawei_port_types_end"

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to modemmanager in Ubuntu.
https://bugs.launchpad.net/bugs/1735981

Title:
  Huawei ME936 mobile broadband can't connect

Status in modemmanager package in Ubuntu:
  Confirmed

Bug description:
  Hi, I have an Acer Travelmate P648 with a Huawei ME936
  internal USB mobile broadband card, and can't connect.
  This didn't work in 17.04, and still does not work in 17.10.

  The USB device is successfully connected, 
  ModemManager gets as far as "Simple connect state (8/8): All done"
  During the setup ModemManager complains with "Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'"

  DHCP tries to get a configuration, but " dhcp4 (wwp0s20f0u9c2): request timed 
out".
  IP6 is set to "automatically" in the network settings for this configuration. 

  and finally connection fails with 
  "device (ttyUSB0): state change: ip-config -> failed (reason 
'ip-config-unavailable', internal state 'managed')"

  I checked that there are enough credits left in my account with the
  provider.

  Any ideas what else to check ?

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: modemmanager 1.6.8-1
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 11:27:49 2017
  InstallationDate: Installed on 2017-04-24 (222 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  SourcePackage: modemmanager
  UpgradeStatus: Upgraded to artful on 2017-12-02 (0 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1735981/+subscriptions

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[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2018-09-06 Thread Steffen Neumann
Hi, just an update, no connectivity out-of-the-box 
with 18.04:

Sep 06 07:02:06 msbi-corei NetworkManager[1299]:   [1536210126.6615] 
device (ttyUSB0): Activation: starting connection 'E-Plus connection' 
(bfe0f53f--cafebf693838)
Sep 06 07:02:06 msbi-corei NetworkManager[1299]:   [1536210126.6624] 
audit: op="connection-activate" uuid="bfe0f53f-ccd2-45b6-b35b-cafebf693838" 
name="E-Plus connection" pid=17739 uid=1000 result="success"
Sep 06 07:02:06 msbi-corei NetworkManager[1299]:   [1536210126.6637] 
device (ttyUSB0): state change: disconnected -> prepare (reason 'none', 
sys-iface-state: 'managed')
Sep 06 07:02:06 msbi-corei NetworkManager[1299]:   [1536210126.6673] 
device (ttyUSB0): state change: prepare -> need-auth (reason 'none', 
sys-iface-state: 'managed')
Sep 06 07:02:06 msbi-corei NetworkManager[1299]:   [1536210126.6774] 
device (ttyUSB0): state change: need-auth -> prepare (reason 'none', 
sys-iface-state: 'managed')
Sep 06 07:02:06 msbi-corei ModemManager[1205]:   (ttyUSB0): port 
attributes not fully set
Sep 06 07:02:09 msbi-corei ModemManager[1205]:   (ttyUSB0): port 
attributes not fully set
Sep 06 07:02:09 msbi-corei ModemManager[1205]:   (ttyUSB0): port 
attributes not fully set
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: state changed (locked -> initializing)
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   (ttyUSB0): port 
attributes not fully set
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   couldn't load Operator 
name: 'Operation not supported'
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   couldn't load current 
Bands: 'Unknown error'
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: state changed (initializing -> disabled)
Sep 06 07:02:13 msbi-corei NetworkManager[1299]:   [1536210133.8852] 
modem["ttyUSB0"]: modem state changed, 'locked' --> 'disabled' (reason: unknown)
Sep 06 07:02:13 msbi-corei NetworkManager[1299]:   [1536210133.8856] 
modem["ttyUSB0"]: modem state changed, 'disabled' --> 'enabling' (reason: user 
preference)
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: state changed (disabled -> enabling)
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   (ttyUSB0): port 
attributes not fully set
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   (ttyUSB2): port 
attributes not fully set
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   Simple connect started...
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   Simple connect state 
(4/8): Wait to get fully enabled
Sep 06 07:02:14 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: 3GPP Registration state changed 
(unknown -> idle)
Sep 06 07:02:14 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: state changed (enabling -> enabled)
Sep 06 07:02:14 msbi-corei ModemManager[1205]:   Simple connect state 
(5/8): Register
Sep 06 07:02:14 msbi-corei NetworkManager[1299]:   [1536210134.5790] 
modem["ttyUSB0"]: modem state changed, 'enabling' --> 'enabled' (reason: 
user-requested)
Sep 06 07:02:15 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: 3GPP Registration state changed (idle 
-> registering)
Sep 06 07:02:15 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: 3GPP Registration state changed 
(registering -> home)
Sep 06 07:02:15 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: state changed (enabled -> registered)
Sep 06 07:02:15 msbi-corei NetworkManager[1299]:   [1536210135.7173] 
modem["ttyUSB0"]: modem state changed, 'enabled' --> 'registered' (reason: 
unknown)
Sep 06 07:02:18 msbi-corei ModemManager[1205]:   Simple connect state 
(6/8): Bearer
Sep 06 07:02:18 msbi-corei ModemManager[1205]:   Simple connect state 
(7/8): Connect
Sep 06 07:02:18 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: state changed (registered -> connecting)
Sep 06 07:02:18 msbi-corei ModemManager[1205]:   Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'
Sep 06 07:02:18 msbi-corei NetworkManager[1299]:   [1536210138.1869] 
modem["ttyUSB0"]: modem state changed, 'registered' --> 'connecting' (reason: 
user-requested)

Sep 06 07:03:19 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: state changed (connecting -> registered)
Sep 06 07:03:19 msbi-corei NetworkManager[1299]:   [1536210199.1425] 
modem["ttyUSB0"]: modem state changed, 'connecting' --> 'registered' (reason: 
user-requested)
Sep 06 07:03:19 msbi-corei NetworkManager[1299]:   [1536210199.1428] 
modem-broadband[ttyUSB0]: failed to connect modem: Connection attempt timed out
Sep 06 07:03:19 msbi-corei NetworkManager[1299]:   [1536210199.1430] 
device (ttyUSB0): state change: prepare -> failed (reason 
'gsm-registration-timeout', sys-iface-state: 'managed')
Sep 06 07:03:19 msbi-corei NetworkManager[1299]:   

[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2018-09-05 Thread Steffen Neumann
Hi, just an update, no connectivity out-of-the-box 
with 18.04:

Sep 06 07:02:06 msbi-corei NetworkManager[1299]:   [1536210126.6615] 
device (ttyUSB0): Activation: starting connection 'E-Plus connection' 
(bfe0f53f--cafebf693838)
Sep 06 07:02:06 msbi-corei NetworkManager[1299]:   [1536210126.6624] 
audit: op="connection-activate" uuid="bfe0f53f-ccd2-45b6-b35b-cafebf693838" 
name="E-Plus connection" pid=17739 uid=1000 result="success"
Sep 06 07:02:06 msbi-corei NetworkManager[1299]:   [1536210126.6637] 
device (ttyUSB0): state change: disconnected -> prepare (reason 'none', 
sys-iface-state: 'managed')
Sep 06 07:02:06 msbi-corei NetworkManager[1299]:   [1536210126.6673] 
device (ttyUSB0): state change: prepare -> need-auth (reason 'none', 
sys-iface-state: 'managed')
Sep 06 07:02:06 msbi-corei NetworkManager[1299]:   [1536210126.6774] 
device (ttyUSB0): state change: need-auth -> prepare (reason 'none', 
sys-iface-state: 'managed')
Sep 06 07:02:06 msbi-corei ModemManager[1205]:   (ttyUSB0): port 
attributes not fully set
Sep 06 07:02:09 msbi-corei ModemManager[1205]:   (ttyUSB0): port 
attributes not fully set
Sep 06 07:02:09 msbi-corei ModemManager[1205]:   (ttyUSB0): port 
attributes not fully set
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: state changed (locked -> initializing)
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   (ttyUSB0): port 
attributes not fully set
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   couldn't load Operator 
name: 'Operation not supported'
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   couldn't load current 
Bands: 'Unknown error'
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: state changed (initializing -> disabled)
Sep 06 07:02:13 msbi-corei NetworkManager[1299]:   [1536210133.8852] 
modem["ttyUSB0"]: modem state changed, 'locked' --> 'disabled' (reason: unknown)
Sep 06 07:02:13 msbi-corei NetworkManager[1299]:   [1536210133.8856] 
modem["ttyUSB0"]: modem state changed, 'disabled' --> 'enabling' (reason: user 
preference)
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: state changed (disabled -> enabling)
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   (ttyUSB0): port 
attributes not fully set
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   (ttyUSB2): port 
attributes not fully set
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   Simple connect started...
Sep 06 07:02:13 msbi-corei ModemManager[1205]:   Simple connect state 
(4/8): Wait to get fully enabled
Sep 06 07:02:14 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: 3GPP Registration state changed 
(unknown -> idle)
Sep 06 07:02:14 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: state changed (enabling -> enabled)
Sep 06 07:02:14 msbi-corei ModemManager[1205]:   Simple connect state 
(5/8): Register
Sep 06 07:02:14 msbi-corei NetworkManager[1299]:   [1536210134.5790] 
modem["ttyUSB0"]: modem state changed, 'enabling' --> 'enabled' (reason: 
user-requested)
Sep 06 07:02:15 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: 3GPP Registration state changed (idle 
-> registering)
Sep 06 07:02:15 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: 3GPP Registration state changed 
(registering -> home)
Sep 06 07:02:15 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: state changed (enabled -> registered)
Sep 06 07:02:15 msbi-corei NetworkManager[1299]:   [1536210135.7173] 
modem["ttyUSB0"]: modem state changed, 'enabled' --> 'registered' (reason: 
unknown)
Sep 06 07:02:18 msbi-corei ModemManager[1205]:   Simple connect state 
(6/8): Bearer
Sep 06 07:02:18 msbi-corei ModemManager[1205]:   Simple connect state 
(7/8): Connect
Sep 06 07:02:18 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: state changed (registered -> connecting)
Sep 06 07:02:18 msbi-corei ModemManager[1205]:   Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'
Sep 06 07:02:18 msbi-corei NetworkManager[1299]:   [1536210138.1869] 
modem["ttyUSB0"]: modem state changed, 'registered' --> 'connecting' (reason: 
user-requested)

Sep 06 07:03:19 msbi-corei ModemManager[1205]:   Modem 
/org/freedesktop/ModemManager1/Modem/2: state changed (connecting -> registered)
Sep 06 07:03:19 msbi-corei NetworkManager[1299]:   [1536210199.1425] 
modem["ttyUSB0"]: modem state changed, 'connecting' --> 'registered' (reason: 
user-requested)
Sep 06 07:03:19 msbi-corei NetworkManager[1299]:   [1536210199.1428] 
modem-broadband[ttyUSB0]: failed to connect modem: Connection attempt timed out
Sep 06 07:03:19 msbi-corei NetworkManager[1299]:   [1536210199.1430] 
device (ttyUSB0): state change: prepare -> failed (reason 
'gsm-registration-timeout', sys-iface-state: 'managed')
Sep 06 07:03:19 msbi-corei NetworkManager[1299]:   

[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2018-05-25 Thread Bumble57
@Philipp Hufnagl

Thanks a lot worked also for me perfect running 18.10 on Tuxedo Laptop.
Just created the  file, 
added the
lines and saved it. Restart and anything works fine.

Thanks!
Christian

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to modemmanager in Ubuntu.
https://bugs.launchpad.net/bugs/1735981

Title:
  Huawei ME936 mobile broadband can't connect

Status in modemmanager package in Ubuntu:
  Confirmed

Bug description:
  Hi, I have an Acer Travelmate P648 with a Huawei ME936
  internal USB mobile broadband card, and can't connect.
  This didn't work in 17.04, and still does not work in 17.10.

  The USB device is successfully connected, 
  ModemManager gets as far as "Simple connect state (8/8): All done"
  During the setup ModemManager complains with "Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'"

  DHCP tries to get a configuration, but " dhcp4 (wwp0s20f0u9c2): request timed 
out".
  IP6 is set to "automatically" in the network settings for this configuration. 

  and finally connection fails with 
  "device (ttyUSB0): state change: ip-config -> failed (reason 
'ip-config-unavailable', internal state 'managed')"

  I checked that there are enough credits left in my account with the
  provider.

  Any ideas what else to check ?

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: modemmanager 1.6.8-1
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 11:27:49 2017
  InstallationDate: Installed on 2017-04-24 (222 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  SourcePackage: modemmanager
  UpgradeStatus: Upgraded to artful on 2017-12-02 (0 days ago)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2018-04-13 Thread Ilgıt Yıldırım
Steffen Neumann,

Do you mind sharing step by step what you had to do? I'm on 17.10 and
have the same Huawei ME936, no matter what I did (including adding the
rule suggested by Philip Hufnagl) doesn't seem to fix the issue.

Windows 10 has absolutely no issues with it. It just works out of the
box.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to modemmanager in Ubuntu.
https://bugs.launchpad.net/bugs/1735981

Title:
  Huawei ME936 mobile broadband can't connect

Status in modemmanager package in Ubuntu:
  Confirmed

Bug description:
  Hi, I have an Acer Travelmate P648 with a Huawei ME936
  internal USB mobile broadband card, and can't connect.
  This didn't work in 17.04, and still does not work in 17.10.

  The USB device is successfully connected, 
  ModemManager gets as far as "Simple connect state (8/8): All done"
  During the setup ModemManager complains with "Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'"

  DHCP tries to get a configuration, but " dhcp4 (wwp0s20f0u9c2): request timed 
out".
  IP6 is set to "automatically" in the network settings for this configuration. 

  and finally connection fails with 
  "device (ttyUSB0): state change: ip-config -> failed (reason 
'ip-config-unavailable', internal state 'managed')"

  I checked that there are enough credits left in my account with the
  provider.

  Any ideas what else to check ?

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: modemmanager 1.6.8-1
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 11:27:49 2017
  InstallationDate: Installed on 2017-04-24 (222 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  SourcePackage: modemmanager
  UpgradeStatus: Upgraded to artful on 2017-12-02 (0 days ago)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2018-03-19 Thread Steffen Neumann
I can confirm that the workaround above by Philipp Hufnagl 
indeed does the job. I am writing this comment from aboard a train ;-)
The connction setup is not very robust, and sometimes 
fails at Simple connect state (4/8): Wait to get fully enabled

How to get a proper fix upstream now ? 
Yours, Steffen

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to modemmanager in Ubuntu.
https://bugs.launchpad.net/bugs/1735981

Title:
  Huawei ME936 mobile broadband can't connect

Status in modemmanager package in Ubuntu:
  Confirmed

Bug description:
  Hi, I have an Acer Travelmate P648 with a Huawei ME936
  internal USB mobile broadband card, and can't connect.
  This didn't work in 17.04, and still does not work in 17.10.

  The USB device is successfully connected, 
  ModemManager gets as far as "Simple connect state (8/8): All done"
  During the setup ModemManager complains with "Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'"

  DHCP tries to get a configuration, but " dhcp4 (wwp0s20f0u9c2): request timed 
out".
  IP6 is set to "automatically" in the network settings for this configuration. 

  and finally connection fails with 
  "device (ttyUSB0): state change: ip-config -> failed (reason 
'ip-config-unavailable', internal state 'managed')"

  I checked that there are enough credits left in my account with the
  provider.

  Any ideas what else to check ?

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: modemmanager 1.6.8-1
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 11:27:49 2017
  InstallationDate: Installed on 2017-04-24 (222 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  SourcePackage: modemmanager
  UpgradeStatus: Upgraded to artful on 2017-12-02 (0 days ago)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2018-02-23 Thread Philipp Hufnagl
workaroud:

edit udev rule /lib/udev/rules.d/77-mm-huawei-configuration.rules
(create if not existent)

comment out everything in there

replace with:

ACTION=="add|change", SUBSYSTEM=="usb", \
ENV{DEVTYPE}=="usb_device", \
ATTR{idVendor}=="12d1", ATTR{idProduct}=="15bb", \
ATTR{bNumConfigurations}=="3", ATTR{bConfigurationValue}!="3" \
ATTR{bConfigurationValue}="3"

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to modemmanager in Ubuntu.
https://bugs.launchpad.net/bugs/1735981

Title:
  Huawei ME936 mobile broadband can't connect

Status in modemmanager package in Ubuntu:
  Confirmed

Bug description:
  Hi, I have an Acer Travelmate P648 with a Huawei ME936
  internal USB mobile broadband card, and can't connect.
  This didn't work in 17.04, and still does not work in 17.10.

  The USB device is successfully connected, 
  ModemManager gets as far as "Simple connect state (8/8): All done"
  During the setup ModemManager complains with "Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'"

  DHCP tries to get a configuration, but " dhcp4 (wwp0s20f0u9c2): request timed 
out".
  IP6 is set to "automatically" in the network settings for this configuration. 

  and finally connection fails with 
  "device (ttyUSB0): state change: ip-config -> failed (reason 
'ip-config-unavailable', internal state 'managed')"

  I checked that there are enough credits left in my account with the
  provider.

  Any ideas what else to check ?

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: modemmanager 1.6.8-1
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 11:27:49 2017
  InstallationDate: Installed on 2017-04-24 (222 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  SourcePackage: modemmanager
  UpgradeStatus: Upgraded to artful on 2017-12-02 (0 days ago)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2018-02-23 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: modemmanager (Ubuntu)
   Status: New => Confirmed

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to modemmanager in Ubuntu.
https://bugs.launchpad.net/bugs/1735981

Title:
  Huawei ME936 mobile broadband can't connect

Status in modemmanager package in Ubuntu:
  Confirmed

Bug description:
  Hi, I have an Acer Travelmate P648 with a Huawei ME936
  internal USB mobile broadband card, and can't connect.
  This didn't work in 17.04, and still does not work in 17.10.

  The USB device is successfully connected, 
  ModemManager gets as far as "Simple connect state (8/8): All done"
  During the setup ModemManager complains with "Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'"

  DHCP tries to get a configuration, but " dhcp4 (wwp0s20f0u9c2): request timed 
out".
  IP6 is set to "automatically" in the network settings for this configuration. 

  and finally connection fails with 
  "device (ttyUSB0): state change: ip-config -> failed (reason 
'ip-config-unavailable', internal state 'managed')"

  I checked that there are enough credits left in my account with the
  provider.

  Any ideas what else to check ?

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: modemmanager 1.6.8-1
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 11:27:49 2017
  InstallationDate: Installed on 2017-04-24 (222 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  SourcePackage: modemmanager
  UpgradeStatus: Upgraded to artful on 2017-12-02 (0 days ago)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2018-01-16 Thread Steffen Neumann
Even after a few apt dist-upgrades over time, no change. 
dmesg has as last two lines 

[ 3427.065250] cdc_ncm 1-9:2.0 wwp0s20f0u9c2: 5 mbit/s downlink 43 mbit/s uplink
[ 3443.039348] cdc_ncm 1-9:2.0 wwp0s20f0u9c2: network connection: disconnected

and journalctl has

Jan 17 07:12:03 msbi-corei NetworkManager[1294]:   [1516169523.3293] 
(ttyUSB0): modem state changed, 'registered' --> 'connecting' (reason: 
user-requested)
Jan 17 07:12:03 msbi-corei NetworkManager[1294]:   [1516169523.3306] 
(ttyUSB0): modem state changed, 'connecting' --> 'registered' (reason: 
user-requested)
Jan 17 07:12:03 msbi-corei NetworkManager[1294]:   [1516169523.3310] 
modem-broadband[ttyUSB0]: failed to connect modem: Only IPv4 is supported by 
this modem
Jan 17 07:12:03 msbi-corei NetworkManager[1294]:   [1516169523.3310] 
device (ttyUSB0): state change: prepare -> failed (reason 'unknown', internal 
state 'mana
Jan 17 07:12:03 msbi-corei NetworkManager[1294]:   [1516169523.3318] 
device (ttyUSB0): Activation: failed for connection 'FONIC Default'

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to modemmanager in Ubuntu.
https://bugs.launchpad.net/bugs/1735981

Title:
  Huawei ME936 mobile broadband can't connect

Status in modemmanager package in Ubuntu:
  New

Bug description:
  Hi, I have an Acer Travelmate P648 with a Huawei ME936
  internal USB mobile broadband card, and can't connect.
  This didn't work in 17.04, and still does not work in 17.10.

  The USB device is successfully connected, 
  ModemManager gets as far as "Simple connect state (8/8): All done"
  During the setup ModemManager complains with "Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'"

  DHCP tries to get a configuration, but " dhcp4 (wwp0s20f0u9c2): request timed 
out".
  IP6 is set to "automatically" in the network settings for this configuration. 

  and finally connection fails with 
  "device (ttyUSB0): state change: ip-config -> failed (reason 
'ip-config-unavailable', internal state 'managed')"

  I checked that there are enough credits left in my account with the
  provider.

  Any ideas what else to check ?

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: modemmanager 1.6.8-1
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 11:27:49 2017
  InstallationDate: Installed on 2017-04-24 (222 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  SourcePackage: modemmanager
  UpgradeStatus: Upgraded to artful on 2017-12-02 (0 days ago)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2017-12-03 Thread Steffen Neumann
I also have no success with

nmcli con up id "FONIC Default"
Error: Connection activation failed: Unknown error

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to modemmanager in Ubuntu.
https://bugs.launchpad.net/bugs/1735981

Title:
  Huawei ME936 mobile broadband can't connect

Status in modemmanager package in Ubuntu:
  New

Bug description:
  Hi, I have an Acer Travelmate P648 with a Huawei ME936
  internal USB mobile broadband card, and can't connect.
  This didn't work in 17.04, and still does not work in 17.10.

  The USB device is successfully connected, 
  ModemManager gets as far as "Simple connect state (8/8): All done"
  During the setup ModemManager complains with "Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'"

  DHCP tries to get a configuration, but " dhcp4 (wwp0s20f0u9c2): request timed 
out".
  IP6 is set to "automatically" in the network settings for this configuration. 

  and finally connection fails with 
  "device (ttyUSB0): state change: ip-config -> failed (reason 
'ip-config-unavailable', internal state 'managed')"

  I checked that there are enough credits left in my account with the
  provider.

  Any ideas what else to check ?

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: modemmanager 1.6.8-1
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 11:27:49 2017
  InstallationDate: Installed on 2017-04-24 (222 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  SourcePackage: modemmanager
  UpgradeStatus: Upgraded to artful on 2017-12-02 (0 days ago)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2017-12-03 Thread Steffen Neumann
So mmcli will show me that the modem is alive,
but still the issue that I don't get an IP. Thoughts ?

mmcli -m 0

/org/freedesktop/ModemManager1/Modem/0 (device id '0ea...129')
  -
  Hardware |   manufacturer: 'Huawei Technologies Co., Ltd.'
   |  model: 'ME936'
   |   revision: '11.350.24.00.00'
   |  supported: 'gsm-umts, lte'
   |current: 'gsm-umts, lte'
   |   equipment id: '86...88'
  -
  System   | device: '/sys/devices/pci:00/:00:14.0/usb1/1-9'
   |drivers: 'option1, cdc_ncm'
   | plugin: 'Huawei'
   |   primary port: 'ttyUSB0'
   |  ports: 'ttyUSB0 (at), wwp0s20f0u9c2 (net), ttyUSB2 (at)'
  -
  Numbers  |   own : '+49176...7'
  -
  Status   |   lock: 'none'
   | unlock retries: 'sim-pin (3), sim-pin2 (3), sim-puk (10), sim-puk2 
(10)'
   |  state: 'registered'
   |power state: 'on'
   |access tech: 'umts'
   | signal quality: '25' (recent)
  -
  Modes|  supported: 'allowed: 2g; preferred: none
   |  allowed: 3g; preferred: none
   |  allowed: 4g; preferred: none
   |  allowed: 2g, 3g, 4g; preferred: none'
   |current: 'allowed: 2g, 3g, 4g; preferred: none'
  -
  Bands|  supported: 'unknown'
   |current: 'unknown'
  -
  IP   |  supported: 'ipv4, ipv6, ipv4v6'
  -
  3GPP |   imei: '86...88'
   |  enabled locks: 'sim'
   |operator id: '26203'
   |  operator name: 'FONIC+'
   |   subscription: 'unknown'
   |   registration: 'home'
  -
  SIM  |   path: '/org/freedesktop/ModemManager1/SIM/0'

  -
  Bearers  |  paths: '/org/freedesktop/ModemManager1/Bearer/3'

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to modemmanager in Ubuntu.
https://bugs.launchpad.net/bugs/1735981

Title:
  Huawei ME936 mobile broadband can't connect

Status in modemmanager package in Ubuntu:
  New

Bug description:
  Hi, I have an Acer Travelmate P648 with a Huawei ME936
  internal USB mobile broadband card, and can't connect.
  This didn't work in 17.04, and still does not work in 17.10.

  The USB device is successfully connected, 
  ModemManager gets as far as "Simple connect state (8/8): All done"
  During the setup ModemManager complains with "Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'"

  DHCP tries to get a configuration, but " dhcp4 (wwp0s20f0u9c2): request timed 
out".
  IP6 is set to "automatically" in the network settings for this configuration. 

  and finally connection fails with 
  "device (ttyUSB0): state change: ip-config -> failed (reason 
'ip-config-unavailable', internal state 'managed')"

  I checked that there are enough credits left in my account with the
  provider.

  Any ideas what else to check ?

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: modemmanager 1.6.8-1
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 11:27:49 2017
  InstallationDate: Installed on 2017-04-24 (222 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  SourcePackage: modemmanager
  UpgradeStatus: Upgraded to artful on 2017-12-02 (0 days ago)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2017-12-03 Thread Steffen Neumann
And just double-checked, works under Windows.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to modemmanager in Ubuntu.
https://bugs.launchpad.net/bugs/1735981

Title:
  Huawei ME936 mobile broadband can't connect

Status in modemmanager package in Ubuntu:
  New

Bug description:
  Hi, I have an Acer Travelmate P648 with a Huawei ME936
  internal USB mobile broadband card, and can't connect.
  This didn't work in 17.04, and still does not work in 17.10.

  The USB device is successfully connected, 
  ModemManager gets as far as "Simple connect state (8/8): All done"
  During the setup ModemManager complains with "Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'"

  DHCP tries to get a configuration, but " dhcp4 (wwp0s20f0u9c2): request timed 
out".
  IP6 is set to "automatically" in the network settings for this configuration. 

  and finally connection fails with 
  "device (ttyUSB0): state change: ip-config -> failed (reason 
'ip-config-unavailable', internal state 'managed')"

  I checked that there are enough credits left in my account with the
  provider.

  Any ideas what else to check ?

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: modemmanager 1.6.8-1
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 11:27:49 2017
  InstallationDate: Installed on 2017-04-24 (222 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  SourcePackage: modemmanager
  UpgradeStatus: Upgraded to artful on 2017-12-02 (0 days ago)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1735981] Re: Huawei ME936 mobile broadband can't connect

2017-12-03 Thread Steffen Neumann
Hi, this is the excerpt from the journal from ModemManager and
NetworkManager

** Attachment added: "Output of journalctl -u system.slice"
   
https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1735981/+attachment/5017697/+files/network

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https://bugs.launchpad.net/bugs/1735981

Title:
  Huawei ME936 mobile broadband can't connect

Status in modemmanager package in Ubuntu:
  New

Bug description:
  Hi, I have an Acer Travelmate P648 with a Huawei ME936
  internal USB mobile broadband card, and can't connect.
  This didn't work in 17.04, and still does not work in 17.10.

  The USB device is successfully connected, 
  ModemManager gets as far as "Simple connect state (8/8): All done"
  During the setup ModemManager complains with "Couldn't find associated 
cdc-wdm port for 'net/wwp0s20f0u9c2'"

  DHCP tries to get a configuration, but " dhcp4 (wwp0s20f0u9c2): request timed 
out".
  IP6 is set to "automatically" in the network settings for this configuration. 

  and finally connection fails with 
  "device (ttyUSB0): state change: ip-config -> failed (reason 
'ip-config-unavailable', internal state 'managed')"

  I checked that there are enough credits left in my account with the
  provider.

  Any ideas what else to check ?

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: modemmanager 1.6.8-1
  ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
  Uname: Linux 4.13.0-17-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Dec  3 11:27:49 2017
  InstallationDate: Installed on 2017-04-24 (222 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  SourcePackage: modemmanager
  UpgradeStatus: Upgraded to artful on 2017-12-02 (0 days ago)

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