[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2020-04-21 Thread Jane Atkinson
I've opened a new bug report: Bug #1874178

I'll mark myself as not affected by this one.

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https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  Confirmed

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2020-04-21 Thread Stéphane Gourichon
Thank you for this extra information. This allowed to narrow down the
bug you experienced to a simplified, shorter bug scenario.

I was suspecting that this may not be the same bug.

>  It's not necessary to actually log in as the other user.

The bug discussed here only happens when the user is already logged in.

May I suggest that you open a new bug report with details of a minimal
reproducible case?

Thank you for your attention.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  Confirmed

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2020-04-21 Thread Jane Atkinson
The default value was 0 minutes. I set it to one minute and it made no
difference.

Incidentally, it seems that clicking on the "Switch user" button is
enough to trigger the problem. I did this because I couldn't remember
whether or not I'd added another user (I hadn't at that point). It's not
necessary to actually log in as the other user.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  Confirmed

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2020-04-21 Thread Stéphane Gourichon
Hi Jane @irihapeti.

Thank you for reporting.

The settings 
"delay locking after screensaver for..." 
that was in 
"Power Manager" settings, 
tab "Security" 
may correspond to what exists in 20.04 in
"Screensaver" settings, 
tab "Lock Screen", and renamed to
"Lock the screen after the screen saver is active for..."

Can you report the current value? (presumably zero)
And set it to one minute to see if it fixes your problem?

Thanks!

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  Confirmed

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2020-04-20 Thread Jane Atkinson
A fresh install on an external USB3 drive is showing exactly the same
behaviour. Not a VM problem, apparently.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  Confirmed

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/lightdm/+bug/1776475/+subscriptions

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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2020-04-20 Thread Jane Atkinson
@Stéphane: Sorry, I didn't see this sooner. I must have forgotten to
subscribe. (oops)

In Xubuntu Final (iso 20200420.1), there is no Security tab in the Power
Manager. Only a "security" checkbox which controls "Lock screen when
system is going to sleep". I had a look in the configuration editor in
case something was hiding there - nothing relevant there.

My sequence of actions is:

*Create new user.
*Open a program (usually Thunar or Terminal).
*Lock session.
*Log in as new user which I just created.
*Log out of new user's session.
*Select my original user.
*Enter password to unlock.
*Then there's a delay and screen goes black, then the unlock prompt appears 
again.
*The second time, the original session unlocks.

It's occurred to me that this just might be an issue with the QEMU/KVM
vm, if no one else is having problems. I don't have a spare machine for
testing, unfortunately, though I might be able to do something with an
external drive. If I get a chance later today, I see what I can do.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  Confirmed

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2020-04-02 Thread Stéphane Gourichon
Thank You Jane @irihapeti for your message.

Can you be more specific about the sequence of events and symptom
observed?

Also, can you tell:
(1) the parameters mentioned on comment #11 
and (2) whether following the workaround on comment #14 works for you?

This may be very helpful to fix the bug once and for all.

Thanks!

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  Confirmed

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2020-04-01 Thread Ubuntu QA Website
This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1776475

** Tags added: iso-testing

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  Confirmed

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/lightdm/+bug/1776475/+subscriptions

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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2020-04-01 Thread Jane Atkinson
This seems to have reappeared recently in Xubuntu 20.04

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  Confirmed

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2019-06-02 Thread gouri
## Thanks @vdrok

> automatically lock the session - when the screensaver is activated
> delay locking after screensaver for - 5 seconds
> lock screen when system is going to sleep - checked

Hmm, on my system the delay was set to something small (perhaps even 0).

## Thanks @mag3sh

> From further investigation, I noticed that chrome-remote-desktop was
starting Xsession and this was causing issues. I removed that package
and it fixed the issue.

I have no such thing as `chrome-remote-desktop` on my machine.

## Workaround (works for me)

This workaround was suggested by the fact that logs say everyting is
fine.  Perhaps the session happens to be locked again before even
displaying?

* open xfce4-settings-manager,
* click icon "power manager",
* click tab "security",

Set like this :

* automatically lock the session - when the screensaver is activated
* delay locking after screensaver for - **15** seconds
* lock screen when system is going to sleep - checked

Thank you for your attention.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  Confirmed

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2019-06-01 Thread Magesh Dhasayyan
I had the exact same issue. In my case, I upgraded xubuntu 16.04 to 18.04 and 
this issue started showing up. Pulseaudio was also not working.
>From further investigation, I noticed that chrome-remote-desktop was starting 
>Xsession and this was causing issues. I removed that package and it fixed the 
>issue.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  Confirmed

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2019-01-04 Thread Vladyslav Drok
Hey gouri, here is the info you requested:

automatically lock the session - when the screensaver is activated
delay locking after screensaver for - 5 seconds
lock screen when system is going to sleep - checked

marked the bug as affecting me

as I said I'm using archlinux, it's just the place I found with someone
hitting this issue, here are some package and kernel versions if this is
of any help:

local/xfdesktop 4.12.4-2 (xfce4)
A desktop manager for Xfce
local/xfwm4 4.12.5-1 (xfce4)
Xfce window manager
local/xfce4-session 4.12.1-8 (xfce4)
A session manager for Xfce
local/light-locker 1.8.0-2
A simple session locker for LightDM
local/lightdm 1:1.28.0-1
A lightweight display manager
local/lightdm-gtk-greeter 1:2.0.6-1
GTK+ greeter for LightDM
local/lightdm-gtk-greeter-settings 1.2.2-3
Settings editor for the LightDM GTK+ Greeter
local/gtk-xfce-engine 2.10.1-2 (xfce4)
Xfce Gtk+-2.0 engine and themes
local/gtk2 2.24.32-1
GObject-based multi-platform GUI toolkit (legacy)
local/gtk3 3.24.1+8+g220f77d8c1-1
GObject-based multi-platform GUI toolkit

Linux carbon 4.19.8-arch1-1-ARCH #1 SMP PREEMPT Sat Dec 8 13:49:11 UTC
2018 x86_64 GNU/Linux

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  Confirmed

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2019-01-03 Thread gouri
I have a question for people experiencing this bug (yes, you included
:-).

Please:

* open xfce4-settings-manager, 
* click icon "power manager",
* click tab "security",
* report what settings are there for when to "automatically lock the session", 
"delay locking after screensaver for...", "lock screen when system is going to 
sleep"
* if the bug affects you,
* and your exact distribution version.

Also, since you have to login to launchpad to comment here, please
answer to "does this bug affect you?" question on top of this page.

This will help me figure out a proper fix.

Thanks!

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  Confirmed

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2018-08-23 Thread Vladyslav Drok
Using lightdm 1.26.0 in arch with xfce, and experiencing the same
behaviour as described in comment #7, with no errors in the logs. In my
case the delay between "session is locked" message and actual greeter
appearance is around 10 seconds.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  Confirmed

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2018-07-26 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: lightdm (Ubuntu)
   Status: New => Confirmed

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  Confirmed

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2018-07-26 Thread gouri
So far, the logs basically show that lightdm does its job, and just does
it again when bug happens.

I have the feeling that the actual reason of the bug does not appear in
the log.

Perhaps something triggers a lock behavior, causing lightdm to just do
what it's supposed to do.

The problem might lie in light-locker or something else.

Will continue investigating.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  New

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2018-07-25 Thread gouri
Sometimes a variant of the bug happens: after typing password, the
expected session does not happen. Instead, a black screen with a white
message on center, saying that session is locked and I have to wait for
a moment. About 20 seconds later, a lightdm login greeter appears and
only after typing the correct password *again*, I can access my session.

I just experienced that variant and captured logs (journalctl) of it.  I
compared with journalctl logs when unlocking.  Again, I don't see
anything really salient in logs.  I can post them here if useful.

Any hint appreciated. Thanks.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  New

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2018-07-24 Thread gouri
Summary: twice, bug happened when service org.gtk.vfs.Daemon is
activating *after* org.a11y.atspi.Registry is activated.

Details below.

Bug just happened again on unlocking session (versus switching users).

I compared the output of journalctl.

## Around unlock time: nothing to see

Around unlock time, journalctl only shows lightdm cleanup activity.
Then, only when bug happens, lightdm starts again the whole sequence :

systemd[somepid]: Starting User Manager for UID 110...
systemd-logind[749]: New session c9 of user lightdm.
systemd[somepid]: Started Session c9 of user lightdm.
...

## Around lock time: same correlation between log order and bug
occurrence

Again

Indeed, bug happens when log is in this order:

at-spi-bus-launcher[25560]: dbus-daemon[25565]: Activating service 
name='org.a11y.atspi.Registry' requested by ':1.0' (uid=110 pid=25557 
comm="/usr/sbin/lightdm-gtk-greeter " label="unconfined")
at-spi-bus-launcher[25560]: dbus-daemon[25565]: Successfully activated service 
'org.a11y.atspi.Registry'
at-spi-bus-launcher[25560]: SpiRegistry daemon is running with well-known name 
- org.a11y.atspi.Registry
dbus-daemon[25559]: [session uid=110 pid=25559] Activating via systemd: service 
name='org.gtk.vfs.Daemon' unit='gvfs-daemon.service' requested by ':1.4' 
(uid=110 pid=25557 comm="/usr/sbin/lightdm-gtk-greeter " label="unconfined")

and things go smoothly when log is in this order:

at-spi-bus-launcher[15685]: dbus-daemon[15690]: Activating service 
name='org.a11y.atspi.Registry' requested by ':1.0' (uid=110 pid=15682 
comm="/usr/sbin/lightdm-gtk-greeter " label="unconfined")
dbus-daemon[15684]: [session uid=110 pid=15684] Activating via systemd: service 
name='org.gtk.vfs.Daemon' unit='gvfs-daemon.service' requested by ':1.3' 
(uid=110 pid=15682 comm="/usr/sbin/lightdm-gtk-greeter " label="unconfined")
at-spi-bus-launcher[15685]: dbus-daemon[15690]: Successfully activated service 
'org.a11y.atspi.Registry'
at-spi-bus-launcher[15685]: SpiRegistry daemon is running with well-known name 
- org.a11y.atspi.Registry

Summary: twice, bug happened when service org.gtk.vfs.Daemon is
activating *after* org.a11y.atspi.Registry is activated.

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Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  New

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2018-07-24 Thread gouri
** Attachment added: "Example log when things fail (bug happens)."
   
https://bugs.launchpad.net/ubuntu/+source/lightdm/+bug/1776475/+attachment/5167261/+files/2018y07m24d-16h34m12s_activite_repro_1776475_je_passe_sur_session_stephane_avec_export_xdg_seat_path__org_freedesktop_displaymanager_seat0___dm_tool_switch_to_user_stephaneexit.timestamped.log.txt

-- 
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https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  New

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2018-07-24 Thread gouri
In order to investigate this bug, I started to write down each time I
switch user and whether it works.

The time information allowed to obtain time-bounded log extracts that
focus on relevant parts using journalctl --since ... --until ... .

After 3 "work" and one "fail" case, I observed a correlation, which
might or might not be relevant.

## Logs when no bug, things work

The following log sequence happens all 3 times things work okay:

2018-07-24T13:00:38.327651+0200 n551jk systemd[16387]: Startup finished in 26ms.
2018-07-24T13:00:38.327693+0200 n551jk systemd[1]: Started User Manager for UID 
110.
2018-07-24T13:00:38.360247+0200 n551jk systemd[16387]: Started D-Bus User 
Message Bus.
2018-07-24T13:00:38.363237+0200 n551jk dbus-daemon[16407]: [session uid=110 
pid=16407] AppArmor D-Bus mediation is enabled
2018-07-24T13:00:38.363739+0200 n551jk dbus-daemon[16407]: [session uid=110 
pid=16407] Activating via systemd: service name='org.a11y.Bus' 
unit='at-spi-dbus-bus.service' requested by ':1.1' (uid=110 pid=16405 
comm="/usr/sbin/lightdm-gtk-greeter " label="unconfined")
2018-07-24T13:00:38.364556+0200 n551jk systemd[16387]: Starting Accessibility 
services bus...
2018-07-24T13:00:38.368461+0200 n551jk dbus-daemon[16407]: [session uid=110 
pid=16407] Successfully activated service 'org.a11y.Bus'
2018-07-24T13:00:38.368546+0200 n551jk systemd[16387]: Started Accessibility 
services bus.
2018-07-24T13:00:38.371337+0200 n551jk at-spi-bus-launcher[16408]: 
dbus-daemon[16413]: Activating service name='org.a11y.atspi.Registry' requested 
by ':1.0' (uid=110 pid=16405 comm="/usr/sbin/lightdm-gtk-greeter " 
label="unconfined")
2018-07-24T13:00:38.373982+0200 n551jk dbus-daemon[16407]: [session uid=110 
pid=16407] Activating via systemd: service name='org.gtk.vfs.Daemon' 
unit='gvfs-daemon.service' requested by ':1.3' (uid=110 pid=16405 
comm="/usr/sbin/lightdm-gtk-greeter " label="unconfined")
2018-07-24T13:00:38.374774+0200 n551jk at-spi-bus-launcher[16408]: 
dbus-daemon[16413]: Successfully activated service 'org.a11y.atspi.Registry'
2018-07-24T13:00:38.374918+0200 n551jk at-spi-bus-launcher[16408]: SpiRegistry 
daemon is running with well-known name - org.a11y.atspi.Registry
2018-07-24T13:00:38.375082+0200 n551jk systemd[16387]: Starting Virtual 
filesystem service...


## Logs when bug happens, things fail

The bug happened once since I started to write down each operation, and
it shows a difference:

2018-07-24T16:34:15.777621+0200 n551jk systemd[23296]: Startup finished in 23ms.
2018-07-24T16:34:15.777665+0200 n551jk systemd[1]: Started User Manager for UID 
110.
2018-07-24T16:34:15.820108+0200 n551jk systemd[23296]: Started D-Bus User 
Message Bus.
2018-07-24T16:34:15.822959+0200 n551jk dbus-daemon[23316]: [session uid=110 
pid=23316] AppArmor D-Bus mediation is enabled
2018-07-24T16:34:15.823499+0200 n551jk dbus-daemon[23316]: [session uid=110 
pid=23316] Activating via systemd: service name='org.a11y.Bus' 
unit='at-spi-dbus-bus.service' requested by ':1.1' (uid=110 pid=23314 
comm="/usr/sbin/lightdm-gtk-greeter " label="unconfined")
2018-07-24T16:34:15.824373+0200 n551jk systemd[23296]: Starting Accessibility 
services bus...
2018-07-24T16:34:15.828552+0200 n551jk dbus-daemon[23316]: [session uid=110 
pid=23316] Successfully activated service 'org.a11y.Bus'
2018-07-24T16:34:15.828659+0200 n551jk systemd[23296]: Started Accessibility 
services bus.
2018-07-24T16:34:15.831689+0200 n551jk at-spi-bus-launcher[23317]: 
dbus-daemon[23322]: Activating service name='org.a11y.atspi.Registry' requested 
by ':1.0' (uid=110 pid=23314 comm="/usr/sbin/lightdm-gtk-greeter " 
label="unconfined")
2018-07-24T16:34:15.835154+0200 n551jk at-spi-bus-launcher[23317]: 
dbus-daemon[23322]: Successfully activated service 'org.a11y.atspi.Registry'
2018-07-24T16:34:15.835289+0200 n551jk at-spi-bus-launcher[23317]: SpiRegistry 
daemon is running with well-known name - org.a11y.atspi.Registry
2018-07-24T16:34:15.835578+0200 n551jk dbus-daemon[23316]: [session uid=110 
pid=23316] Activating via systemd: service name='org.gtk.vfs.Daemon' 
unit='gvfs-daemon.service' requested by ':1.4' (uid=110 pid=23314 
comm="/usr/sbin/lightdm-gtk-greeter " label="unconfined")
2018-07-24T16:34:15.836417+0200 n551jk systemd[23296]: Starting Virtual 
filesystem service...

## Difference between "work" and "fail"

All 3 lines mentioning at-spi-bus-launcher come *before* : dbus-daemon
... Activating via systemd: service name='org.gtk.vfs.Daemon'.

I don't know it this is relevant at this point in time.

No other salient difference in logs.

Logs attached.


** Attachment added: "Example log when things work."
   
https://bugs.launchpad.net/ubuntu/+source/lightdm/+bug/1776475/+attachment/5167260/+files/2018y07m24d-12h42m24s_activite_je_passe_sur_session_stephane_avec_export_xdg_seat_path__org_freedesktop_displaymanager_seat0___dm_tool_switch_to_user_stephaneexit.timestamped.log.txt

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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2018-06-14 Thread gouri
Bug still regularly observed.

This is not the same bug as #1656399 though it share some
characteristics.

In particular, the fact that both bugs do not always occur (but somehow
randomly) suggests that both are linked to a race condition somewhere in
lightdm logic.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  New

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

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[Touch-packages] [Bug 1776475] Re: Unlocking existing session often requires several attempts.

2018-06-12 Thread gouri
As seen in attached files, this is Xubuntu 18.04, where lightdm is
default, no significant local customization.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to lightdm in Ubuntu.
https://bugs.launchpad.net/bugs/1776475

Title:
  Unlocking existing session often requires several attempts.

Status in lightdm package in Ubuntu:
  New

Bug description:
  # Context

  * Computer with several X sessions opened.
  * Users switching from one opened session to another.
  * Lightdm opens new greeter, wait for typing password.
  * User types password.
  * Password is accepted.
  * System closes the current greeter (screen gets black for an instant).

  # Expected

  * User gets back to their already opened session.

  # Observed

  * System immediately opens another greeter.
  * User has to type password again.

  # Reproducible

  * Not always. At times, often, at other times, rare.

  # Additional information

  Users switch session via 
  dm-tool switch-to-user $OTHERUSER
  but I guess bug appears with other means (like menu item like "lock screen", 
etc).

  # Information requested

  lsb_release -rd

  Description:  Ubuntu 18.04 LTS
  Release:  18.04

  
  LC_ALL=C apt-cache policy lightdm

  lightdm:
Installed: 1.26.0-0ubuntu1
Candidate: 1.26.0-0ubuntu1
Version table:
   *** 1.26.0-0ubuntu1 500
  500 http://fr.archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: lightdm 1.26.0-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Uname: Linux 4.15.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  Date: Tue Jun 12 14:14:52 2018
  ExecutablePath: /usr/sbin/lightdm
  InstallationDate: Installed on 2018-05-25 (18 days ago)
  InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
  modified.conffile..etc.logrotate.d.lightdm: [modified]
  mtime.conffile..etc.logrotate.d.lightdm: 2018-05-25T06:19:22.081830

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