[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
I'm having this problem -- printing duplex on short edge instead of long edg -- with a Brother HL-L2375DW. I'm running Ubuntu 19.10. It was working in Ubuntu 19.04. But, I thought it had also been printing correctly previously in 19.10, until it stopped working more recently. But I'm not 100% sure when it stopped working, since I don't print duplex very often. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
** Attachment added: "disco debug-level error log" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+attachment/5309171/+files/disco_error_log -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
** Attachment added: "disco Dell PPD #1" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+attachment/5309169/+files/Dell_Printer_E310dw.ppd -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
** Attachment added: "disco Dell PPD #2" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+attachment/5309170/+files/Dell_Printer_E310dw.ppd.O -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
** Attachment added: "attrs.txt from eoan, ipptool -tvipp://DELL316BAA.local:631/ipp/print get-printer-attributes.test" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+attachment/5309164/+files/attrs.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
** Attachment added: "eoan debug mode error log (collates wrong)" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+attachment/5309165/+files/eoan-debug-error_log -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
** Attachment added: "Dell PPD from eoan" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+attachment/5309162/+files/Dell_Printer_E310dw.ppd -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
** Attachment added: "second Dell PPD from eoan" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+attachment/5309163/+files/Dell_Printer_E310dw.ppd.O -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
** Attachment added: "Brother_HL_L2375DW_series.ppd" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+attachment/5309146/+files/Brother_HL_L2375DW_series.ppd -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
** Attachment added: "brother_hl_l2375dw_ser...@brw0c96e67e441e.local.ppd" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+attachment/5309145/+files/Brother_HL_L2375DW_series%40BRW0C96E67E441E.local.ppd -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
** Attachment added: "19.04_Brother_MFC_L2720DW_series.ppd" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+attachment/5309096/+files/19.04_Brother_MFC_L2720DW_series.ppd -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
** Attachment added: "19.10_error_log" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+attachment/5309095/+files/19.10_error_log -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
** Attachment added: "19.04_error_log" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+attachment/5309097/+files/19.04_error_log ** Changed in: cups (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
** Attachment added: "19.10_Brother_MFC_L2720DW_series.ppd" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+attachment/5309094/+files/19.10_Brother_MFC_L2720DW_series.ppd -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
Here are ppd files and error logs for Ubuntu 19.04 (where it works) and Ubuntu 19.10 (where it doesn't work). Also, attrs.txt. As I didn't have any 19.04 installation, and had changed the printer configuration manually in 19.10, I run two live media, 19.04 and 19.10, and tested and generated the log files from there. In both cases, the printer (Brother MFC-L2720DW) was added automatically, and no manual configuration/driver installation involved. ** Attachment added: "attrs.txt" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+attachment/5309093/+files/attrs.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
Please attach both /etc/cups/ppd/Brother_HL_L2375DW_series.ppd and /etc/cups/ppd/brother_hl_l2375dw_ser...@brw0c96e67e441e.local.ppd ** Changed in: cups (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Incomplete Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
Let me know which of these PPDs to attach: $ ls -la /etc/cups/ppd/Brother_HL_L2375DW_series* -rw-r--r-- 1 root root 8499 Dec 1 17:14 /etc/cups/ppd/brother_hl_l2375dw_ser...@brw0c96e67e441e.local.ppd -rw-r- 1 root lp 8424 Dec 1 17:13 /etc/cups/ppd/brother_hl_l2375dw_ser...@brw0c96e67e441e.local.ppd.O -rw-r- 1 root lp 8615 Dec 1 17:13 /etc/cups/ppd/Brother_HL_L2375DW_series.ppd -rw-r--r-- 1 root root 8487 Dec 1 16:32 /etc/cups/ppd/Brother_HL_L2375DW_series.ppd.O ** Changed in: cups (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
** Attachment added: "attrs.txt" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+attachment/5309039/+files/attrs.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
** Attachment added: "error_log" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+attachment/5309038/+files/error_log -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
I have the same problem with a Brother HL L2375-DW printer on Ubuntu
19.10.
This was auto-detected and added to the GNOME Printers as
'Brother_HL_L2375DW_series' - if I print double sided (long-edge) using
the then it prints the second page upside down (as though I had selected
short-edge) - but selecting short-edge also prints as short-edge.
However, I then went into 'Printer Details' via the gear menu for the
printer, and selected 'Select from Database...' and chose the 'Brother
HL-L2375DW series, driverless, cups-filters 1.25' driver. At this stage
a second instance of the printer appeared in GNOME Printers
('Brother_HL_L2375DW_series@BRW0C96E67E441E.local') - and printing to
this second instance seems to work correctly.
I am unsure how to know which PPD was used for the first auto-detected +
added instance but if you can help me to find out I will happily attach
the PPD here. See below for error_log, attrs.txt
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1853879
Title:
Dell E310dw: Default driver doesn't work, driverless fails on sides
=two-sided-long-edge
Status in cups package in Ubuntu:
Confirmed
Bug description:
Dell E310dw printer which worked well on 19.04 has problems in 19.10:
First, I went through the CUPS web interface to add the printer. The
interface gave me a choice of two entries with the same name plus one
with "driverless" added. I chose the first entry (not driverless) and
completed adding the printer. On the Printers page, the Dell was now
listed. When I tried "Print Test Page", I got many pages each
containing a single line of symbols.
I deleted the printer in the web interface, intending to start again and
choose the second option. But after I did Delete Printer, CUPS took me back to
the Printers page which now listed:
Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw,
driverless, cups-filters 1.25.11
So I clicked on that printer and tried Print Test Page, which worked.
So then I tried a duplex print (which is really what I need this
morning):
lp -o sides=two-sided-long-edge -o collate=true -d
Dell_Printer_E310dw@DELL316BAA.local filename.pdf
It printed the PDF 2-sided, but with the sides flipped around the
short edge, as if it was a landscape print. I tried the same command
with sides=two-sided-short-edge and it flipped the same way. So sides
is handling duplex but ignoring which edge is supposed to be used, and
defaulting to landscape which I'd guess is less commonly what people
want.
This is all using what's built into Ubuntu. I haven't yet downloaded
any extra drivers from Dell's site since Ubuntu claims to have a
driver for the printer, and I'm pretty sure it was working in 19.04 (I
may still have a working 19.04 to check that, if it would help).
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: cups 2.2.12-2ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7
Uname: Linux 5.3.0-23-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
Date: Mon Nov 25 09:58:21 2019
InstallationDate: Installed on 2019-10-10 (45 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1)
Lpstat:
device for Brother_HL-3170CDW_series:
dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee
device for Dell_Printer_E310dw@DELL316BAA.local:
implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/
MachineType: LENOVO 20QDCTO1WW
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd',
'/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied
grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic
root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/04/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N2HET30W (1.13 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20QDCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40700 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Carbon 7th
dmi.product.name: 20QDCTO1WW
dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th
dmi.product.version: ThinkPad X1 Carbon 7th
dmi.sys.vendor: LENOVO
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
Could you please attach the PPD files of your printer, once of a Ubuntu version in which the duplex works correctly (19.04 for example) and once for a Ubuntu version where duplex printing does not work correctly (19.10 for example). Could you also supply a CUPS error_log for one working job (from 19.04 for example) and one non-working job (from 19.10 for example). Follow the instructions of the section "CUPS error_log" on https://wiki.ubuntu.com/DebuggingPrintingProblems. Also run the command driverless to get your printer's IPP URI and then run ipptool -tv get-printer-attributes-2.0.test > attrs.txt If attrs.txt contains only a few lines or is empty, run ipptool -tv get-printer-attributes.test > attrs.txt This you only need to do on 19.10, not on both systems. Please attach your PPDs, error_logs, and attrs.txt, one by one. Do not compress them and do not package them together. ** Changed in: cups (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Incomplete Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: cups (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
I can confirm this bug on a different printer; Brother MFC-L2720DW. It runs over the network, and without any drivers or any special setup. No matter if I choose long or short edge, it will print as if I selected short edge. This worked in 19.04, so it seems the issue has been introduced in 19.10. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: Confirmed Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1853879] Re: Dell E310dw: Default driver doesn't work, driverless fails on sides=two-sided-long-edge
Just verified that 2-sided portrait (long edge) printing does indeed work on this printer in 19.04, so this is a regression. I'm not sure which of the three drivers it's using. Let me know if you want me to attach any files from 19.04. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1853879 Title: Dell E310dw: Default driver doesn't work, driverless fails on sides =two-sided-long-edge Status in cups package in Ubuntu: New Bug description: Dell E310dw printer which worked well on 19.04 has problems in 19.10: First, I went through the CUPS web interface to add the printer. The interface gave me a choice of two entries with the same name plus one with "driverless" added. I chose the first entry (not driverless) and completed adding the printer. On the Printers page, the Dell was now listed. When I tried "Print Test Page", I got many pages each containing a single line of symbols. I deleted the printer in the web interface, intending to start again and choose the second option. But after I did Delete Printer, CUPS took me back to the Printers page which now listed: Dell_Printer_E310dw@DELL316BAA.local Dell Printer E310dw, driverless, cups-filters 1.25.11 So I clicked on that printer and tried Print Test Page, which worked. So then I tried a duplex print (which is really what I need this morning): lp -o sides=two-sided-long-edge -o collate=true -d Dell_Printer_E310dw@DELL316BAA.local filename.pdf It printed the PDF 2-sided, but with the sides flipped around the short edge, as if it was a landscape print. I tried the same command with sides=two-sided-short-edge and it flipped the same way. So sides is handling duplex but ignoring which edge is supposed to be used, and defaulting to landscape which I'd guess is less commonly what people want. This is all using what's built into Ubuntu. I haven't yet downloaded any extra drivers from Dell's site since Ubuntu claims to have a driver for the printer, and I'm pretty sure it was working in 19.04 (I may still have a working 19.04 to check that, if it would help). ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: cups 2.2.12-2ubuntu1 ProcVersionSignature: Ubuntu 5.3.0-23.25-generic 5.3.7 Uname: Linux 5.3.0-23-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 Date: Mon Nov 25 09:58:21 2019 InstallationDate: Installed on 2019-10-10 (45 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1) Lpstat: device for Brother_HL-3170CDW_series: dnssd://Brother%20HL-3170CDW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af4251dee device for Dell_Printer_E310dw@DELL316BAA.local: implicitclass://Dell_Printer_E310dw%40DELL316BAA.local/ MachineType: LENOVO 20QDCTO1WW Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd', '/etc/cups/ppd/Brother_HL-3170CDW_series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/dell_printer_e31...@dell316baa.local.ppd: Permission denied grep: /etc/cups/ppd/Brother_HL-3170CDW_series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-23-generic root=UUID=a5868be6-8495-47af-a190-9af5fdc9b419 ro SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/04/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N2HET30W (1.13 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QDCTO1WW dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2HET30W(1.13):bd07/04/2019:svnLENOVO:pn20QDCTO1WW:pvrThinkPadX1Carbon7th:rvnLENOVO:rn20QDCTO1WW:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad X1 Carbon 7th dmi.product.name: 20QDCTO1WW dmi.product.sku: LENOVO_MT_20QD_BU_Think_FM_ThinkPad X1 Carbon 7th dmi.product.version: ThinkPad X1 Carbon 7th dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1853879/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
