This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1855584

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1855584

Title:
  [Hasee NH50_70_55_58_ED,EDQ] pulseaudio: sometimes generate eternal
  white noise even reboot to Windows OS

Status in alsa-driver package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  This problem seems begin from ubuntu 19.04.

  Sometimes after login, headphone outputs white noise only, speaker
  does not work.

  Nothing can play music with the noise.

  The noise is impossible to stop except POWEROFF the PC.

  Rebooting cannot stop it, the noise keeps even reboot into Windows OS.
  In Windows OS, headphone still white noise, after unplugging headphone, the 
speaker does not work, too.

  
  It works fine in Windows OS.
  If I remove pulseaudio, only use ALSA. It also works stable.
  (But now... firefox do not support ALSA, chromium-snap do not support ALSA 
too...)

  It seems pulseaudio killed the sound card...

  The problem appears randomly, I do not know how to reproduce. sorry...

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.0-1ubuntu1
  ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
  Uname: Linux 5.3.0-24-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu13
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  aya        5434 F.... pulseaudio
   /dev/snd/controlC0:  aya        5434 F.... pulseaudio
  Date: Sun Dec  8 19:51:02 2019
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/16/2018
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.07.05RHZX1
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: NH50_70_55_58_ED,EDQ
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.07.05RHZX1:bd11/16/2018:svnHASEEComputer:pnNH50_70_55_58_ED,EDQ:pvrNotApplicable:rvnNotebook:rnNH50_70_55_58_ED,EDQ:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: NH50_70_55_58_ED,EDQ
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: HASEE Computer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1855584/+subscriptions

-- 
Mailing list: https://launchpad.net/~touch-packages
Post to     : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to