[Touch-packages] [Bug 1861082] Re: [SRU] ubuntu-bug doesn't know how to file bugs against snaps
This bug was fixed in the package apport - 2.20.11-0ubuntu27.4 --- apport (2.20.11-0ubuntu27.4) focal; urgency=medium [ Lukas Märdian ] * Backport snap handling for ubuntu-bug from Groovy (LP: #1861082) * Build-depend on python3-requests-unixsocket. [ Brian Murray ] * data/dump_acpi_tables.py: update the output thanks to Alex Hung for the patch. (LP: #1883027) -- Brian Murray Wed, 24 Jun 2020 09:57:22 -0700 ** Changed in: apport (Ubuntu Focal) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1861082 Title: [SRU] ubuntu-bug doesn't know how to file bugs against snaps Status in Snapcraft: New Status in snapd: Triaged Status in Snap Store Server: New Status in apport package in Ubuntu: Fix Released Status in apport source package in Focal: Fix Released Bug description: [Impact] Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap. [Test Case] Install subiquity snap: # sudo snap install subiquity --classic subiquity 20.06.1 aus Canonical✓ installiert # snap list | grep subiquity subiquity 20.06.1 1938 latest/stable canonical* classic ubuntu-bug subiquity results in message: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You are about to report a bug against the deb package, but you also a have snap published by canonical installed. You can contact them via https://bugs.launchpad.net/subiquity for help. Do you want to continue with the bug report against the deb? What would you like to do? Your options are: Y: Yes N: No C: Cancel === New/Expected Result === ubuntu-bug should ask the user if he/she wants to report the bug against the snap or deb package, if both are installed. If the snap is chosen, the "Snap" and "SnapSource" fields should be part of the report: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You have two versions of this application installed, which one do you want to report a bug against? Choices: 1: subiquity 20.06.1 (stable) snap 2: subiquity (1938) deb package C: Cancel Please choose (1/2/C): 1 . *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (46.1 KB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): V Make sure the following two fields are part of the generated report: == Snap = subiquity 20.06.1 (stable) == SnapSource = subiquity [Regression Potential] Small; the change adds a new add_snap_info() method to report.py and is triggered in the ui.py logic only in cases which would have otherwise lead to an error message. Furthermore, the change has been uploaded to Groovy some while ago where it is being used and tested. [Original Bug Report] Hello, I had problems with subiquity in the focal live server install image. I tried to use 'ubuntu-bug subiquity' to report the bug, but ubuntu-bug apparently cannot file bug reports against snaps. This is frustrating that users need to know which portions of Ubuntu are delivered via debs, which portions are delivered by snaps, and try to find a way to report bugs correctly. ubuntu-bug should know how to report bugs for Canonical software. Thanks To manage notifications about this bug go to: https://bugs.launchpad.net/snapcraft/+bug/1861082/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1861082] Re: [SRU] ubuntu-bug doesn't know how to file bugs against snaps
** Changed in: apport (Ubuntu) Milestone: ubuntu-20.04.1 => None -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1861082 Title: [SRU] ubuntu-bug doesn't know how to file bugs against snaps Status in Snapcraft: New Status in snapd: Triaged Status in Snap Store Server: New Status in apport package in Ubuntu: Fix Released Status in apport source package in Focal: Fix Committed Bug description: [Impact] Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap. [Test Case] Install subiquity snap: # sudo snap install subiquity --classic subiquity 20.06.1 aus Canonical✓ installiert # snap list | grep subiquity subiquity 20.06.1 1938 latest/stable canonical* classic ubuntu-bug subiquity results in message: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You are about to report a bug against the deb package, but you also a have snap published by canonical installed. You can contact them via https://bugs.launchpad.net/subiquity for help. Do you want to continue with the bug report against the deb? What would you like to do? Your options are: Y: Yes N: No C: Cancel === New/Expected Result === ubuntu-bug should ask the user if he/she wants to report the bug against the snap or deb package, if both are installed. If the snap is chosen, the "Snap" and "SnapSource" fields should be part of the report: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You have two versions of this application installed, which one do you want to report a bug against? Choices: 1: subiquity 20.06.1 (stable) snap 2: subiquity (1938) deb package C: Cancel Please choose (1/2/C): 1 . *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (46.1 KB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): V Make sure the following two fields are part of the generated report: == Snap = subiquity 20.06.1 (stable) == SnapSource = subiquity [Regression Potential] Small; the change adds a new add_snap_info() method to report.py and is triggered in the ui.py logic only in cases which would have otherwise lead to an error message. Furthermore, the change has been uploaded to Groovy some while ago where it is being used and tested. [Original Bug Report] Hello, I had problems with subiquity in the focal live server install image. I tried to use 'ubuntu-bug subiquity' to report the bug, but ubuntu-bug apparently cannot file bug reports against snaps. This is frustrating that users need to know which portions of Ubuntu are delivered via debs, which portions are delivered by snaps, and try to find a way to report bugs correctly. ubuntu-bug should know how to report bugs for Canonical software. Thanks To manage notifications about this bug go to: https://bugs.launchpad.net/snapcraft/+bug/1861082/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1861082] Re: [SRU] ubuntu-bug doesn't know how to file bugs against snaps
Verification done on focal: === Snap only: $ LANGUAGE=en_US apport-cli snap-store *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching snap-store *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (2.0 KB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): V [...] == Snap = snap-store 3.36.0-80-g208fd61 (latest/stable/ubuntu-20.04) == SnapSource = snap-store [...] === Snap, for snap & deb installed $ LANGUAGE=en_US apport-cli gnome-calculator *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. *** You have two versions of this application installed, which one do you want to report a bug against? Choices: 1: gnome-calculator 3.36.0+git9.96b95fd2 (stable) snap 2: gnome-calculator 1:3.36.0-1ubuntu1 deb package C: Cancel Please choose (1/2/C): 1 *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (25.4 KB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): V [...] == Snap = gnome-calculator 3.36.0+git9.96b95fd2 (stable) == SnapSource = ubuntu/+source/gnome-calculator == Tags = focal snap [...] === Deb, for snap & deb installed $ LANGUAGE=en_US apport-cli gnome-calculator *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. .. *** You have two versions of this application installed, which one do you want to report a bug against? Choices: 1: gnome-calculator 3.36.0+git9.96b95fd2 (stable) snap 2: gnome-calculator 1:3.36.0-1ubuntu1 deb package C: Cancel Please choose (1/2/C): 2 . *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (25.4 KB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): V [...] == Package = gnome-calculator 1:3.36.0-1ubuntu1 == SourcePackage = gnome-calculator == Tags = focal [...] === Deb only $ LANGUAGE=en_US apport-cli gnome-terminal *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (25.5 KB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): V [...] == Package = gnome-terminal 3.36.2-1ubuntu1~20.04 == SourcePackage = gnome-terminal [...] ** Tags removed: verification-needed-focal ** Tags added: verification-done-focal -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1861082 Title: [SRU] ubuntu-bug doesn't know how to file bugs against snaps Status in Snapcraft: New Status in snapd: Triaged Status in Snap Store Server: New Status in apport package in Ubuntu: Fix Released Status in apport source package in Focal: Fix Committed Bug description: [Impact] Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap. [Test Case] Install subiquity snap: # sudo snap install subiquity --classic subiquity 20.06.1 aus Canonical✓ installiert # snap list | grep subiquity subiquity 20.06.1 1938 latest/stable canonical* classic ubuntu-bug subiquity results in message: #
[Touch-packages] [Bug 1861082] Re: [SRU] ubuntu-bug doesn't know how to file bugs against snaps
@brian-murray subiquity is somehow special cased via `data/package- hooks/subiquity.py` and it was that way even before we added the snap handling. @seth-arnold Yes. Apport can only report bugs automatically if there is a launchpad project provided via the snap's contact field. Snap developers need to adopt their snap meta data accordingly. Good examples are: gnome-calculator gnome-system-monitor subiquity git-ubuntu ... -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1861082 Title: [SRU] ubuntu-bug doesn't know how to file bugs against snaps Status in Snapcraft: New Status in snapd: Triaged Status in Snap Store Server: New Status in apport package in Ubuntu: Fix Released Status in apport source package in Focal: Fix Committed Bug description: [Impact] Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap. [Test Case] Install subiquity snap: # sudo snap install subiquity --classic subiquity 20.06.1 aus Canonical✓ installiert # snap list | grep subiquity subiquity 20.06.1 1938 latest/stable canonical* classic ubuntu-bug subiquity results in message: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You are about to report a bug against the deb package, but you also a have snap published by canonical installed. You can contact them via https://bugs.launchpad.net/subiquity for help. Do you want to continue with the bug report against the deb? What would you like to do? Your options are: Y: Yes N: No C: Cancel === New/Expected Result === ubuntu-bug should ask the user if he/she wants to report the bug against the snap or deb package, if both are installed. If the snap is chosen, the "Snap" and "SnapSource" fields should be part of the report: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You have two versions of this application installed, which one do you want to report a bug against? Choices: 1: subiquity 20.06.1 (stable) snap 2: subiquity (1938) deb package C: Cancel Please choose (1/2/C): 1 . *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (46.1 KB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): V Make sure the following two fields are part of the generated report: == Snap = subiquity 20.06.1 (stable) == SnapSource = subiquity [Regression Potential] Small; the change adds a new add_snap_info() method to report.py and is triggered in the ui.py logic only in cases which would have otherwise lead to an error message. Furthermore, the change has been uploaded to Groovy some while ago where it is being used and tested. [Original Bug Report] Hello, I had problems with subiquity in the focal live server install image. I tried to use 'ubuntu-bug subiquity' to report the bug, but ubuntu-bug apparently cannot file bug reports against snaps. This is frustrating that users need to know which portions of Ubuntu are delivered via debs, which portions are delivered by snaps, and try to find a way to report bugs correctly. ubuntu-bug should know how to report bugs for Canonical software. Thanks To manage notifications about this bug go to: https://bugs.launchpad.net/snapcraft/+bug/1861082/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1861082] Re: [SRU] ubuntu-bug doesn't know how to file bugs against snaps
The first package I wanted to try was matterhorn -- I had some trouble with it earlier today and this was an excellent opportunity to report the bug 'formally', beyond just a pastebin on irc: $ ubuntu-bug matterhorn *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. .dpkg-query: no packages found matching matterhorn . *** The problem cannot be reported: matterhorn is provided by a snap published by popey. No contact address has been provided; visit the forum at https://forum.snapcraft.io/ for help. Press any key to continue... No pending crash reports. Try --help for more information. I'm not sure if this is success or failure -- if the developer didn't put anything in, then apport can't really do anything about that, but letting developers upload without saying how to file bugs sounds unfortunate too. (But that's probably best handled elsewhere.) Thanks -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1861082 Title: [SRU] ubuntu-bug doesn't know how to file bugs against snaps Status in Snapcraft: New Status in snapd: Triaged Status in Snap Store Server: New Status in apport package in Ubuntu: Fix Released Status in apport source package in Focal: Fix Committed Bug description: [Impact] Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap. [Test Case] Install subiquity snap: # sudo snap install subiquity --classic subiquity 20.06.1 aus Canonical✓ installiert # snap list | grep subiquity subiquity 20.06.1 1938 latest/stable canonical* classic ubuntu-bug subiquity results in message: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You are about to report a bug against the deb package, but you also a have snap published by canonical installed. You can contact them via https://bugs.launchpad.net/subiquity for help. Do you want to continue with the bug report against the deb? What would you like to do? Your options are: Y: Yes N: No C: Cancel === New/Expected Result === ubuntu-bug should ask the user if he/she wants to report the bug against the snap or deb package, if both are installed. If the snap is chosen, the "Snap" and "SnapSource" fields should be part of the report: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You have two versions of this application installed, which one do you want to report a bug against? Choices: 1: subiquity 20.06.1 (stable) snap 2: subiquity (1938) deb package C: Cancel Please choose (1/2/C): 1 . *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (46.1 KB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): V Make sure the following two fields are part of the generated report: == Snap = subiquity 20.06.1 (stable) == SnapSource = subiquity [Regression Potential] Small; the change adds a new add_snap_info() method to report.py and is triggered in the ui.py logic only in cases which would have otherwise lead to an error message. Furthermore, the change has been uploaded to Groovy some while ago where it is being used and tested. [Original Bug Report] Hello, I had problems with subiquity in the focal live server install image. I tried to use 'ubuntu-bug subiquity' to report the bug, but ubuntu-bug apparently cannot file bug reports against snaps. This is frustrating that users need to know which portions of Ubuntu are delivered via debs, which portions are delivered by snaps, and try to find a way to report bugs correctly. ubuntu-bug should know how to report bugs for Canonical software. Thanks To manage notifications about this bug go to: https://bugs.launchpad.net/snapcraft/+bug/1861082/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1861082] Re: [SRU] ubuntu-bug doesn't know how to file bugs against snaps
I started the SRU verification of this and I'm confused about why apport thinks I have two versions of subiquity installed. bdmurray@clean-focal-amd64:~$ apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ..dpkg-query: no packages found matching subiquity . *** You have two versions of this application installed, which one do you want to report a bug against? Choices: 1: subiquity 20.06.1 (stable) snap 2: subiquity (1938) deb package C: Cancel Please choose (1/2/C): c bdmurray@clean-focal-amd64:~$ apt-cache policy subiquity N: Unable to locate package subiquity There is no deb of subiquity installed. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1861082 Title: [SRU] ubuntu-bug doesn't know how to file bugs against snaps Status in Snapcraft: New Status in snapd: Triaged Status in Snap Store Server: New Status in apport package in Ubuntu: Fix Released Status in apport source package in Focal: Fix Committed Bug description: [Impact] Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap. [Test Case] Install subiquity snap: # sudo snap install subiquity --classic subiquity 20.06.1 aus Canonical✓ installiert # snap list | grep subiquity subiquity 20.06.1 1938 latest/stable canonical* classic ubuntu-bug subiquity results in message: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You are about to report a bug against the deb package, but you also a have snap published by canonical installed. You can contact them via https://bugs.launchpad.net/subiquity for help. Do you want to continue with the bug report against the deb? What would you like to do? Your options are: Y: Yes N: No C: Cancel === New/Expected Result === ubuntu-bug should ask the user if he/she wants to report the bug against the snap or deb package, if both are installed. If the snap is chosen, the "Snap" and "SnapSource" fields should be part of the report: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You have two versions of this application installed, which one do you want to report a bug against? Choices: 1: subiquity 20.06.1 (stable) snap 2: subiquity (1938) deb package C: Cancel Please choose (1/2/C): 1 . *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (46.1 KB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): V Make sure the following two fields are part of the generated report: == Snap = subiquity 20.06.1 (stable) == SnapSource = subiquity [Regression Potential] Small; the change adds a new add_snap_info() method to report.py and is triggered in the ui.py logic only in cases which would have otherwise lead to an error message. Furthermore, the change has been uploaded to Groovy some while ago where it is being used and tested. [Original Bug Report] Hello, I had problems with subiquity in the focal live server install image. I tried to use 'ubuntu-bug subiquity' to report the bug, but ubuntu-bug apparently cannot file bug reports against snaps. This is frustrating that users need to know which portions of Ubuntu are delivered via debs, which portions are delivered by snaps, and try to find a way to report bugs correctly. ubuntu-bug should know how to report bugs for Canonical software. Thanks To manage notifications about this bug go to: https://bugs.launchpad.net/snapcraft/+bug/1861082/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1861082] Re: [SRU] ubuntu-bug doesn't know how to file bugs against snaps
SRU verification note: Please, as part of the verification, check the following scenarios: * Running ubuntu-bug when both snap and deb are installed, fill bug against snap * Running ubuntu-bug when both snap and deb are installed, fill bug against deb * Running ubuntu-bug against a snap only (no deb installed) * Running ubuntu-bug against a regular deb (no relevant snap installed) So that we make sure nothing regressed with this change. Thanks! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1861082 Title: [SRU] ubuntu-bug doesn't know how to file bugs against snaps Status in Snapcraft: New Status in snapd: Triaged Status in Snap Store Server: New Status in apport package in Ubuntu: Fix Released Status in apport source package in Focal: Fix Committed Bug description: [Impact] Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap. [Test Case] Install subiquity snap: # sudo snap install subiquity --classic subiquity 20.06.1 aus Canonical✓ installiert # snap list | grep subiquity subiquity 20.06.1 1938 latest/stable canonical* classic ubuntu-bug subiquity results in message: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You are about to report a bug against the deb package, but you also a have snap published by canonical installed. You can contact them via https://bugs.launchpad.net/subiquity for help. Do you want to continue with the bug report against the deb? What would you like to do? Your options are: Y: Yes N: No C: Cancel === New/Expected Result === ubuntu-bug should ask the user if he/she wants to report the bug against the snap or deb package, if both are installed. If the snap is chosen, the "Snap" and "SnapSource" fields should be part of the report: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You have two versions of this application installed, which one do you want to report a bug against? Choices: 1: subiquity 20.06.1 (stable) snap 2: subiquity (1938) deb package C: Cancel Please choose (1/2/C): 1 . *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (46.1 KB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): V Make sure the following two fields are part of the generated report: == Snap = subiquity 20.06.1 (stable) == SnapSource = subiquity [Regression Potential] Small; the change adds a new add_snap_info() method to report.py and is triggered in the ui.py logic only in cases which would have otherwise lead to an error message. Furthermore, the change has been uploaded to Groovy some while ago where it is being used and tested. [Original Bug Report] Hello, I had problems with subiquity in the focal live server install image. I tried to use 'ubuntu-bug subiquity' to report the bug, but ubuntu-bug apparently cannot file bug reports against snaps. This is frustrating that users need to know which portions of Ubuntu are delivered via debs, which portions are delivered by snaps, and try to find a way to report bugs correctly. ubuntu-bug should know how to report bugs for Canonical software. Thanks To manage notifications about this bug go to: https://bugs.launchpad.net/snapcraft/+bug/1861082/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1861082] Re: [SRU] ubuntu-bug doesn't know how to file bugs against snaps
Hello Seth, or anyone else affected, Accepted apport into focal-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/apport/2.20.11-0ubuntu27.4 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed- focal to verification-done-focal. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification- failed-focal. In either case, without details of your testing we will not be able to proceed. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping! N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days. ** Changed in: apport (Ubuntu Focal) Status: In Progress => Fix Committed ** Tags added: verification-needed verification-needed-focal -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1861082 Title: [SRU] ubuntu-bug doesn't know how to file bugs against snaps Status in Snapcraft: New Status in snapd: Triaged Status in Snap Store Server: New Status in apport package in Ubuntu: Fix Released Status in apport source package in Focal: Fix Committed Bug description: [Impact] Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap. [Test Case] Install subiquity snap: # sudo snap install subiquity --classic subiquity 20.06.1 aus Canonical✓ installiert # snap list | grep subiquity subiquity 20.06.1 1938 latest/stable canonical* classic ubuntu-bug subiquity results in message: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You are about to report a bug against the deb package, but you also a have snap published by canonical installed. You can contact them via https://bugs.launchpad.net/subiquity for help. Do you want to continue with the bug report against the deb? What would you like to do? Your options are: Y: Yes N: No C: Cancel === New/Expected Result === ubuntu-bug should ask the user if he/she wants to report the bug against the snap or deb package, if both are installed. If the snap is chosen, the "Snap" and "SnapSource" fields should be part of the report: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You have two versions of this application installed, which one do you want to report a bug against? Choices: 1: subiquity 20.06.1 (stable) snap 2: subiquity (1938) deb package C: Cancel Please choose (1/2/C): 1 . *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (46.1 KB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): V Make sure the following two fields are part of the generated report: == Snap = subiquity 20.06.1 (stable) == SnapSource = subiquity [Regression Potential] Small; the change adds a new add_snap_info() method to report.py and is triggered in the ui.py logic only in cases which would have otherwise lead to an error message. Furthermore, the change has been uploaded to Groovy some while ago where it is being used and tested. [Original Bug Report] Hello, I had problems with subiquity in the focal live server install image. I tried to use 'ubuntu-bug subiquity' to report the bug, but ubuntu-bug apparently cannot file bug reports against snaps. This is frustrating that users need to know which portions of Ubuntu are delivered via debs, which portions are delivered by snaps, and try to find a way to report bugs correctly. ubuntu-bug should know how to report bugs for
[Touch-packages] [Bug 1861082] Re: [SRU] ubuntu-bug doesn't know how to file bugs against snaps
** Changed in: apport (Ubuntu Focal) Assignee: Lukas Märdian (slyon) => (unassigned) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1861082 Title: [SRU] ubuntu-bug doesn't know how to file bugs against snaps Status in Snapcraft: New Status in snapd: Triaged Status in Snap Store Server: New Status in apport package in Ubuntu: Fix Released Status in apport source package in Focal: In Progress Bug description: [Impact] Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap. [Test Case] Install subiquity snap: # sudo snap install subiquity --classic subiquity 20.06.1 aus Canonical✓ installiert # snap list | grep subiquity subiquity 20.06.1 1938 latest/stable canonical* classic ubuntu-bug subiquity results in message: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You are about to report a bug against the deb package, but you also a have snap published by canonical installed. You can contact them via https://bugs.launchpad.net/subiquity for help. Do you want to continue with the bug report against the deb? What would you like to do? Your options are: Y: Yes N: No C: Cancel === New/Expected Result === ubuntu-bug should ask the user if he/she wants to report the bug against the snap or deb package, if both are installed. If the snap is chosen, the "Snap" and "SnapSource" fields should be part of the report: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You have two versions of this application installed, which one do you want to report a bug against? Choices: 1: subiquity 20.06.1 (stable) snap 2: subiquity (1938) deb package C: Cancel Please choose (1/2/C): 1 . *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (46.1 KB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): V Make sure the following two fields are part of the generated report: == Snap = subiquity 20.06.1 (stable) == SnapSource = subiquity [Regression Potential] Small; the change adds a new add_snap_info() method to report.py and is triggered in the ui.py logic only in cases which would have otherwise lead to an error message. Furthermore, the change has been uploaded to Groovy some while ago where it is being used and tested. [Original Bug Report] Hello, I had problems with subiquity in the focal live server install image. I tried to use 'ubuntu-bug subiquity' to report the bug, but ubuntu-bug apparently cannot file bug reports against snaps. This is frustrating that users need to know which portions of Ubuntu are delivered via debs, which portions are delivered by snaps, and try to find a way to report bugs correctly. ubuntu-bug should know how to report bugs for Canonical software. Thanks To manage notifications about this bug go to: https://bugs.launchpad.net/snapcraft/+bug/1861082/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1861082] Re: [SRU] ubuntu-bug doesn't know how to file bugs against snaps
** Changed in: apport (Ubuntu Focal) Status: Triaged => In Progress -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1861082 Title: [SRU] ubuntu-bug doesn't know how to file bugs against snaps Status in Snapcraft: New Status in snapd: Triaged Status in Snap Store Server: New Status in apport package in Ubuntu: Fix Released Status in apport source package in Focal: In Progress Bug description: [Impact] Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap. [Test Case] Install subiquity snap: # sudo snap install subiquity --classic subiquity 20.06.1 aus Canonical✓ installiert # snap list | grep subiquity subiquity 20.06.1 1938 latest/stable canonical* classic ubuntu-bug subiquity results in message: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You are about to report a bug against the deb package, but you also a have snap published by canonical installed. You can contact them via https://bugs.launchpad.net/subiquity for help. Do you want to continue with the bug report against the deb? What would you like to do? Your options are: Y: Yes N: No C: Cancel === New/Expected Result === ubuntu-bug should ask the user if he/she wants to report the bug against the snap or deb package, if both are installed. If the snap is chosen, the "Snap" and "SnapSource" fields should be part of the report: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You have two versions of this application installed, which one do you want to report a bug against? Choices: 1: subiquity 20.06.1 (stable) snap 2: subiquity (1938) deb package C: Cancel Please choose (1/2/C): 1 . *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (46.1 KB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): V Make sure the following two fields are part of the generated report: == Snap = subiquity 20.06.1 (stable) == SnapSource = subiquity [Regression Potential] Small; the change adds a new add_snap_info() method to report.py and is triggered in the ui.py logic only in cases which would have otherwise lead to an error message. Furthermore, the change has been uploaded to Groovy some while ago where it is being used and tested. [Original Bug Report] Hello, I had problems with subiquity in the focal live server install image. I tried to use 'ubuntu-bug subiquity' to report the bug, but ubuntu-bug apparently cannot file bug reports against snaps. This is frustrating that users need to know which portions of Ubuntu are delivered via debs, which portions are delivered by snaps, and try to find a way to report bugs correctly. ubuntu-bug should know how to report bugs for Canonical software. Thanks To manage notifications about this bug go to: https://bugs.launchpad.net/snapcraft/+bug/1861082/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1861082] Re: [SRU] ubuntu-bug doesn't know how to file bugs against snaps
** Tags added: id-5eeb87fddafe19544a50da51 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1861082 Title: [SRU] ubuntu-bug doesn't know how to file bugs against snaps Status in Snapcraft: New Status in snapd: Triaged Status in Snap Store Server: New Status in apport package in Ubuntu: Fix Released Status in apport source package in Focal: Triaged Bug description: [Impact] Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap. [Test Case] Install subiquity snap: # sudo snap install subiquity --classic subiquity 20.06.1 aus Canonical✓ installiert # snap list | grep subiquity subiquity 20.06.1 1938 latest/stable canonical* classic ubuntu-bug subiquity results in message: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You are about to report a bug against the deb package, but you also a have snap published by canonical installed. You can contact them via https://bugs.launchpad.net/subiquity for help. Do you want to continue with the bug report against the deb? What would you like to do? Your options are: Y: Yes N: No C: Cancel === New/Expected Result === ubuntu-bug should ask the user if he/she wants to report the bug against the snap or deb package, if both are installed. If the snap is chosen, the "Snap" and "SnapSource" fields should be part of the report: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You have two versions of this application installed, which one do you want to report a bug against? Choices: 1: subiquity 20.06.1 (stable) snap 2: subiquity (1938) deb package C: Cancel Please choose (1/2/C): 1 . *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (46.1 KB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): V Make sure the following two fields are part of the generated report: == Snap = subiquity 20.06.1 (stable) == SnapSource = subiquity [Regression Potential] Small; the change adds a new add_snap_info() method to report.py and is triggered in the ui.py logic only in cases which would have otherwise lead to an error message. Furthermore, the change has been uploaded to Groovy some while ago where it is being used and tested. [Original Bug Report] Hello, I had problems with subiquity in the focal live server install image. I tried to use 'ubuntu-bug subiquity' to report the bug, but ubuntu-bug apparently cannot file bug reports against snaps. This is frustrating that users need to know which portions of Ubuntu are delivered via debs, which portions are delivered by snaps, and try to find a way to report bugs correctly. ubuntu-bug should know how to report bugs for Canonical software. Thanks To manage notifications about this bug go to: https://bugs.launchpad.net/snapcraft/+bug/1861082/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1861082] Re: [SRU] ubuntu-bug doesn't know how to file bugs against snaps
** Branch linked: lp:~ubuntu-core-dev/ubuntu/focal/apport/ubuntu -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1861082 Title: [SRU] ubuntu-bug doesn't know how to file bugs against snaps Status in Snapcraft: New Status in snapd: Triaged Status in Snap Store Server: New Status in apport package in Ubuntu: Fix Released Status in apport source package in Focal: Triaged Bug description: [Impact] Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap. [Test Case] Install subiquity snap: # sudo snap install subiquity --classic subiquity 20.06.1 aus Canonical✓ installiert # snap list | grep subiquity subiquity 20.06.1 1938 latest/stable canonical* classic ubuntu-bug subiquity results in message: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You are about to report a bug against the deb package, but you also a have snap published by canonical installed. You can contact them via https://bugs.launchpad.net/subiquity for help. Do you want to continue with the bug report against the deb? What would you like to do? Your options are: Y: Yes N: No C: Cancel === New/Expected Result === ubuntu-bug should ask the user if he/she wants to report the bug against the snap or deb package, if both are installed. If the snap is chosen, the "Snap" and "SnapSource" fields should be part of the report: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You have two versions of this application installed, which one do you want to report a bug against? Choices: 1: subiquity 20.06.1 (stable) snap 2: subiquity (1938) deb package C: Cancel Please choose (1/2/C): 1 . *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (46.1 KB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): V Make sure the following two fields are part of the generated report: == Snap = subiquity 20.06.1 (stable) == SnapSource = subiquity [Regression Potential] Small; the change adds a new add_snap_info() method to report.py and is triggered in the ui.py logic only in cases which would have otherwise lead to an error message. Furthermore, the change has been uploaded to Groovy some while ago where it is being used and tested. [Original Bug Report] Hello, I had problems with subiquity in the focal live server install image. I tried to use 'ubuntu-bug subiquity' to report the bug, but ubuntu-bug apparently cannot file bug reports against snaps. This is frustrating that users need to know which portions of Ubuntu are delivered via debs, which portions are delivered by snaps, and try to find a way to report bugs correctly. ubuntu-bug should know how to report bugs for Canonical software. Thanks To manage notifications about this bug go to: https://bugs.launchpad.net/snapcraft/+bug/1861082/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1861082] Re: [SRU] ubuntu-bug doesn't know how to file bugs against snaps
** Description changed: [Impact] Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap. [Test Case] Install subiquity snap: # sudo snap install subiquity --classic subiquity 20.06.1 aus Canonical✓ installiert # snap list | grep subiquity subiquity 20.06.1 1938 latest/stable canonical* classic - ubuntu-bug subiquity results in message: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You are about to report a bug against the deb package, but you also a have snap published by canonical installed. You can contact them via https://bugs.launchpad.net/subiquity for help. Do you want to continue with the bug report against the deb? - What would you like to do? Your options are: - Y: Yes - N: No - C: Cancel + Y: Yes + N: No + C: Cancel === New/Expected Result === ubuntu-bug should ask the user if he/she wants to report the bug against the snap or deb package, if both are installed. If the snap is chosen, the "Snap" and "SnapSource" fields should be part of the report: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You have two versions of this application installed, which one do you want to report a bug against? - Choices: - 1: subiquity 20.06.1 (stable) snap - 2: subiquity (1938) deb package - C: Cancel + 1: subiquity 20.06.1 (stable) snap + 2: subiquity (1938) deb package + C: Cancel Please choose (1/2/C): 1 . *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: - S: Send report (46.1 KB) - V: View report - K: Keep report file for sending later or copying to somewhere else - I: Cancel and ignore future crashes of this program version - C: Cancel + S: Send report (46.1 KB) + V: View report + K: Keep report file for sending later or copying to somewhere else + I: Cancel and ignore future crashes of this program version + C: Cancel Please choose (S/V/K/I/C): V - Make sure the following two fields are part of the generated report: == Snap = subiquity 20.06.1 (stable) == SnapSource = subiquity - [Regression Potential] - Minimal; the change adds a new add_snap_info() method to report.py and is triggered in the ui.py logic only in cases which would have otherwise lead to an error message. Furthermore, the change has been uploaded to Groovy some while ago where it is being used and tested. + Small; the change adds a new add_snap_info() method to report.py and is triggered in the ui.py logic only in cases which would have otherwise lead to an error message. Furthermore, the change has been uploaded to Groovy some while ago where it is being used and tested. [Original Bug Report] Hello, I had problems with subiquity in the focal live server install image. I tried to use 'ubuntu-bug subiquity' to report the bug, but ubuntu-bug apparently cannot file bug reports against snaps. This is frustrating that users need to know which portions of Ubuntu are delivered via debs, which portions are delivered by snaps, and try to find a way to report bugs correctly. ubuntu-bug should know how to report bugs for Canonical software. Thanks -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1861082 Title: [SRU] ubuntu-bug doesn't know how to file bugs against snaps Status in Snapcraft: New Status in snapd: Triaged Status in Snap Store Server: New Status in apport package in Ubuntu: Fix Released Status in apport source package in Focal: Triaged Bug description: [Impact] Users of Ubuntu 20.04 are not able to easily report bugs against applications provided as a snap. [Test Case] Install subiquity snap: # sudo snap install subiquity --classic subiquity 20.06.1 aus Canonical✓ installiert # snap list | grep subiquity subiquity 20.06.1 1938 latest/stable canonical* classic ubuntu-bug subiquity results in message: # LANGUAGE="en_US" apport-cli subiquity *** Collecting problem information The collected information can be sent to the developers to improve the application. This might take a few minutes. ...dpkg-query: no packages found matching subiquity *** You are about to report a bug against the deb package, but
