** Description changed: Description: Ubuntu Focal Fossa (development branch) Release: 20.04 - - At first sound was working through the inbuilt speakers, but when plugging in headphones (which I know work) no sound is output. I unplugged the headphones but no sound is output from speakers either. + At first sound was working through the inbuilt speakers, but when + plugging in headphones (which I know work) no sound is output. I + unplugged the headphones but no sound is output from speakers either. I + found that the sound returns after stopping playback and starting after + a minute or so, sound plays normally for a few seconds but then sounds + garbled thereafter. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-18.22-generic 5.4.24 Uname: Linux 5.4.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu21 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC1: bailtree 1337 F.... pulseaudio - /dev/snd/controlC0: bailtree 1337 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC1: bailtree 1337 F.... pulseaudio + /dev/snd/controlC0: bailtree 1337 F.... pulseaudio CurrentDesktop: XFCE Date: Thu Apr 2 09:29:24 2020 InstallationDate: Installed on 2020-03-25 (8 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200325) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Black Headphone Out, Left Symptom_Type: Only some of outputs are working Title: [hostname, Realtek ALC295, Black Headphone Out, Left] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/09/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GX501VIK.311 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GX501VIK dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGX501VIK.311:bd07/09/2019:svnASUSTeKCOMPUTERINC.:pnGX501VIK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX501VIK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GX501VIK dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Summary changed: - audio not playing through headphones + audio not outputting to headphones & audio corruption -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1870300 Title: audio not outputting to headphones & audio corruption Status in alsa-driver package in Ubuntu: New Bug description: Description: Ubuntu Focal Fossa (development branch) Release: 20.04 At first sound was working through the inbuilt speakers, but when plugging in headphones (which I know work) no sound is output. I unplugged the headphones but no sound is output from speakers either. I found that the sound returns after stopping playback and starting after a minute or so, sound plays normally for a few seconds but then sounds garbled thereafter. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-18.22-generic 5.4.24 Uname: Linux 5.4.0-18-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: bailtree 1337 F.... pulseaudio /dev/snd/controlC0: bailtree 1337 F.... pulseaudio CurrentDesktop: XFCE Date: Thu Apr 2 09:29:24 2020 InstallationDate: Installed on 2020-03-25 (8 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200325) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Black Headphone Out, Left Symptom_Type: Only some of outputs are working Title: [hostname, Realtek ALC295, Black Headphone Out, Left] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/09/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GX501VIK.311 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GX501VIK dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGX501VIK.311:bd07/09/2019:svnASUSTeKCOMPUTERINC.:pnGX501VIK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX501VIK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ROG dmi.product.name: GX501VIK dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1870300/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
