[Touch-packages] [Bug 1875249] Re: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones
Please run amixer sset 'Capture Source' 'Internal Mic' or 'Headset Mic' first, make sure the capture source is not headphone mic, then plug the headset/earphone, choose correct option from the pop-up dialogue. thx. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1875249 Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones Status in alsa-driver package in Ubuntu: New Bug description: Starting from Ubuntu 20.04 (tested Xubuntu and Ubuntu MATE), there is no sound output when you plug an earphone/headset. The built-in speakers, on the other hand, are working properly. This is a laptop, Dell Inspiron 11 3162. I checked volume levels with alsamixer, I played with the device selection in the Pulseaudio mixer application, but nothing worked. I also tested Firefox (playing a YouTube video) and system sounds. None of them worked. The audio test made by apport-bug played no sound through the earphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Sun Apr 26 18:12:06 2020 InstallationDate: Installed on 2020-04-24 (2 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/31/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0NM68T dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd01/31/2018:svnDellInc.:pnInspiron11-3162:pvr2.4.0:rvnDellInc.:rn0NM68T:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.family: To be filled by O.E.M. dmi.product.name: Inspiron 11-3162 dmi.product.sku: 0725 dmi.product.version: 2.4.0 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875249/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1875249] Re: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones
Running amixer sset 'Capture Source' 'Internal Mic' returns error: amixer: Unable to find simple control 'Capture Source',0 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1875249 Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones Status in alsa-driver package in Ubuntu: New Bug description: Starting from Ubuntu 20.04 (tested Xubuntu and Ubuntu MATE), there is no sound output when you plug an earphone/headset. The built-in speakers, on the other hand, are working properly. This is a laptop, Dell Inspiron 11 3162. I checked volume levels with alsamixer, I played with the device selection in the Pulseaudio mixer application, but nothing worked. I also tested Firefox (playing a YouTube video) and system sounds. None of them worked. The audio test made by apport-bug played no sound through the earphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Sun Apr 26 18:12:06 2020 InstallationDate: Installed on 2020-04-24 (2 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/31/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0NM68T dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd01/31/2018:svnDellInc.:pnInspiron11-3162:pvr2.4.0:rvnDellInc.:rn0NM68T:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.family: To be filled by O.E.M. dmi.product.name: Inspiron 11-3162 dmi.product.sku: 0725 dmi.product.version: 2.4.0 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875249/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1875249] Re: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones
Or you could run alsamixer, press F4, navigate to "Input Source" or "Capture Source", use up or down to change the preferred options. then press ESC. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1875249 Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones Status in alsa-driver package in Ubuntu: New Bug description: Starting from Ubuntu 20.04 (tested Xubuntu and Ubuntu MATE), there is no sound output when you plug an earphone/headset. The built-in speakers, on the other hand, are working properly. This is a laptop, Dell Inspiron 11 3162. I checked volume levels with alsamixer, I played with the device selection in the Pulseaudio mixer application, but nothing worked. I also tested Firefox (playing a YouTube video) and system sounds. None of them worked. The audio test made by apport-bug played no sound through the earphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Sun Apr 26 18:12:06 2020 InstallationDate: Installed on 2020-04-24 (2 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/31/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0NM68T dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd01/31/2018:svnDellInc.:pnInspiron11-3162:pvr2.4.0:rvnDellInc.:rn0NM68T:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.family: To be filled by O.E.M. dmi.product.name: Inspiron 11-3162 dmi.product.sku: 0725 dmi.product.version: 2.4.0 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875249/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1875249] Re: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones
** Attachment added: "screenshot alsamixer capture" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875249/+attachment/5361512/+files/Captura%20de%20tela_2020-04-27_06-51-37.png -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1875249 Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones Status in alsa-driver package in Ubuntu: New Bug description: Starting from Ubuntu 20.04 (tested Xubuntu and Ubuntu MATE), there is no sound output when you plug an earphone/headset. The built-in speakers, on the other hand, are working properly. This is a laptop, Dell Inspiron 11 3162. I checked volume levels with alsamixer, I played with the device selection in the Pulseaudio mixer application, but nothing worked. I also tested Firefox (playing a YouTube video) and system sounds. None of them worked. The audio test made by apport-bug played no sound through the earphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Sun Apr 26 18:12:06 2020 InstallationDate: Installed on 2020-04-24 (2 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/31/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0NM68T dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd01/31/2018:svnDellInc.:pnInspiron11-3162:pvr2.4.0:rvnDellInc.:rn0NM68T:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.family: To be filled by O.E.M. dmi.product.name: Inspiron 11-3162 dmi.product.sku: 0725 dmi.product.version: 2.4.0 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875249/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1875249] Re: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones
I have attached a screenshot of that screen, because I couldn't find any Capture Source or Input Source there. Maybe it has a different name or is missing. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1875249 Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones Status in alsa-driver package in Ubuntu: New Bug description: Starting from Ubuntu 20.04 (tested Xubuntu and Ubuntu MATE), there is no sound output when you plug an earphone/headset. The built-in speakers, on the other hand, are working properly. This is a laptop, Dell Inspiron 11 3162. I checked volume levels with alsamixer, I played with the device selection in the Pulseaudio mixer application, but nothing worked. I also tested Firefox (playing a YouTube video) and system sounds. None of them worked. The audio test made by apport-bug played no sound through the earphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Sun Apr 26 18:12:06 2020 InstallationDate: Installed on 2020-04-24 (2 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/31/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0NM68T dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd01/31/2018:svnDellInc.:pnInspiron11-3162:pvr2.4.0:rvnDellInc.:rn0NM68T:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.family: To be filled by O.E.M. dmi.product.name: Inspiron 11-3162 dmi.product.sku: 0725 dmi.product.version: 2.4.0 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875249/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1875249] Re: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones
OK If you plug headphone/headset into the audio jack, does a audio- selection dialogue popup? If yes, Please run "amixer cget numid=6", Could you see Capture Source now? If yes, please run "amixer cset numid=6 0 or 2, anyway not headphone mic", after it successfully set, please plug headphone/headset and select headphones, and test play sound via headpohone. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1875249 Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones Status in alsa-driver package in Ubuntu: New Bug description: Starting from Ubuntu 20.04 (tested Xubuntu and Ubuntu MATE), there is no sound output when you plug an earphone/headset. The built-in speakers, on the other hand, are working properly. This is a laptop, Dell Inspiron 11 3162. I checked volume levels with alsamixer, I played with the device selection in the Pulseaudio mixer application, but nothing worked. I also tested Firefox (playing a YouTube video) and system sounds. None of them worked. The audio test made by apport-bug played no sound through the earphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Sun Apr 26 18:12:06 2020 InstallationDate: Installed on 2020-04-24 (2 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/31/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0NM68T dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd01/31/2018:svnDellInc.:pnInspiron11-3162:pvr2.4.0:rvnDellInc.:rn0NM68T:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.family: To be filled by O.E.M. dmi.product.name: Inspiron 11-3162 dmi.product.sku: 0725 dmi.product.version: 2.4.0 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875249/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1875249] Re: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones
Oh, I can finally hear sound through the earphones by changing the capture source. Too bad the change doesn't persist after I remove and reinsert the connector. Every time that happens, I must change it to Headset Mic, otherwise there will be no sound output. It also works when I do it through the Pulseaudio GUI mixer that comes with Xubuntu. Now I just wish the default selection could be one that works out of the box, as it was in previous Ubuntu versions. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1875249 Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones Status in alsa-driver package in Ubuntu: New Bug description: Starting from Ubuntu 20.04 (tested Xubuntu and Ubuntu MATE), there is no sound output when you plug an earphone/headset. The built-in speakers, on the other hand, are working properly. This is a laptop, Dell Inspiron 11 3162. I checked volume levels with alsamixer, I played with the device selection in the Pulseaudio mixer application, but nothing worked. I also tested Firefox (playing a YouTube video) and system sounds. None of them worked. The audio test made by apport-bug played no sound through the earphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Sun Apr 26 18:12:06 2020 InstallationDate: Installed on 2020-04-24 (2 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/31/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0NM68T dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd01/31/2018:svnDellInc.:pnInspiron11-3162:pvr2.4.0:rvnDellInc.:rn0NM68T:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.family: To be filled by O.E.M. dmi.product.name: Inspiron 11-3162 dmi.product.sku: 0725 dmi.product.version: 2.4.0 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875249/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1875249] Re: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones
If it could not persist, it is really a problem. I will find a machine to reproduce it. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1875249 Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones Status in alsa-driver package in Ubuntu: New Bug description: Starting from Ubuntu 20.04 (tested Xubuntu and Ubuntu MATE), there is no sound output when you plug an earphone/headset. The built-in speakers, on the other hand, are working properly. This is a laptop, Dell Inspiron 11 3162. I checked volume levels with alsamixer, I played with the device selection in the Pulseaudio mixer application, but nothing worked. I also tested Firefox (playing a YouTube video) and system sounds. None of them worked. The audio test made by apport-bug played no sound through the earphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Sun Apr 26 18:12:06 2020 InstallationDate: Installed on 2020-04-24 (2 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/31/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0NM68T dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd01/31/2018:svnDellInc.:pnInspiron11-3162:pvr2.4.0:rvnDellInc.:rn0NM68T:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.family: To be filled by O.E.M. dmi.product.name: Inspiron 11-3162 dmi.product.sku: 0725 dmi.product.version: 2.4.0 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875249/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1875249] Re: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones
So @Douglas, Your machine also has internal mic, so the Capture source is either internal mic or headset-mic, so in what situation it is headphone-mic? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1875249 Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones Status in alsa-driver package in Ubuntu: New Bug description: Starting from Ubuntu 20.04 (tested Xubuntu and Ubuntu MATE), there is no sound output when you plug an earphone/headset. The built-in speakers, on the other hand, are working properly. This is a laptop, Dell Inspiron 11 3162. I checked volume levels with alsamixer, I played with the device selection in the Pulseaudio mixer application, but nothing worked. I also tested Firefox (playing a YouTube video) and system sounds. None of them worked. The audio test made by apport-bug played no sound through the earphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Sun Apr 26 18:12:06 2020 InstallationDate: Installed on 2020-04-24 (2 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/31/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0NM68T dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd01/31/2018:svnDellInc.:pnInspiron11-3162:pvr2.4.0:rvnDellInc.:rn0NM68T:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.family: To be filled by O.E.M. dmi.product.name: Inspiron 11-3162 dmi.product.sku: 0725 dmi.product.version: 2.4.0 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875249/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1875249] Re: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones
I just found a Dell laptop and installed the ubuntu 20.04 on it. After plug the headset, there is a pop-up dialog shows, there are 3 options let users choose: headphones (if users plug a headphone), headset (if users plug a headset, here headset means headphone + mic, just like the headset for cellphones), microphone (if users plug a pure microphone). before plugging anything, the "Capture Source", it is "internal microphone", I plug a headset, and choose headset, the capture source change to "headset mic", and both headphone and mic on headset work well. If I choose headphone from dialogue, the capture source is "internal microphone", the headphone on headset works well. So everything works well on my testing machine. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1875249 Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones Status in alsa-driver package in Ubuntu: New Bug description: Starting from Ubuntu 20.04 (tested Xubuntu and Ubuntu MATE), there is no sound output when you plug an earphone/headset. The built-in speakers, on the other hand, are working properly. This is a laptop, Dell Inspiron 11 3162. I checked volume levels with alsamixer, I played with the device selection in the Pulseaudio mixer application, but nothing worked. I also tested Firefox (playing a YouTube video) and system sounds. None of them worked. The audio test made by apport-bug played no sound through the earphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Sun Apr 26 18:12:06 2020 InstallationDate: Installed on 2020-04-24 (2 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/31/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0NM68T dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd01/31/2018:svnDellInc.:pnInspiron11-3162:pvr2.4.0:rvnDellInc.:rn0NM68T:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.family: To be filled by O.E.M. dmi.product.name: Inspiron 11-3162 dmi.product.sku: 0725 dmi.product.version: 2.4.0 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875249/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1875249] Re: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones
I forgot to tell you that I never see any dialog when I plug the earphone. It's a feature of some desktop environments, right? I have never seen it in Xfce. The capture source changes to "headphone" every time I plug the earphone, and when that happens, there is no sound output. Changing it to any other source makes the sound work. I don't remember how it worked in previous versions of Ubuntu. It just worked. I never had to worry about switching the capture source in order to have sound. If you think that's important to know, I can try a live ISO of 18.04 and report back what I find. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1875249 Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones Status in alsa-driver package in Ubuntu: New Bug description: Starting from Ubuntu 20.04 (tested Xubuntu and Ubuntu MATE), there is no sound output when you plug an earphone/headset. The built-in speakers, on the other hand, are working properly. This is a laptop, Dell Inspiron 11 3162. I checked volume levels with alsamixer, I played with the device selection in the Pulseaudio mixer application, but nothing worked. I also tested Firefox (playing a YouTube video) and system sounds. None of them worked. The audio test made by apport-bug played no sound through the earphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Sun Apr 26 18:12:06 2020 InstallationDate: Installed on 2020-04-24 (2 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/31/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0NM68T dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd01/31/2018:svnDellInc.:pnInspiron11-3162:pvr2.4.0:rvnDellInc.:rn0NM68T:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.family: To be filled by O.E.M. dmi.product.name: Inspiron 11-3162 dmi.product.sku: 0725 dmi.product.version: 2.4.0 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875249/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1875249] Re: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones
*** This bug is a duplicate of bug 1876065 *** https://bugs.launchpad.net/bugs/1876065 Will fix it in the ubuntu pluseaudio. ** This bug has been marked a duplicate of bug 1876065 After unplug headphones and plug them again no sound can be heard -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1875249 Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones Status in alsa-driver package in Ubuntu: New Bug description: Starting from Ubuntu 20.04 (tested Xubuntu and Ubuntu MATE), there is no sound output when you plug an earphone/headset. The built-in speakers, on the other hand, are working properly. This is a laptop, Dell Inspiron 11 3162. I checked volume levels with alsamixer, I played with the device selection in the Pulseaudio mixer application, but nothing worked. I also tested Firefox (playing a YouTube video) and system sounds. None of them worked. The audio test made by apport-bug played no sound through the earphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Sun Apr 26 18:12:06 2020 InstallationDate: Installed on 2020-04-24 (2 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/31/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0NM68T dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd01/31/2018:svnDellInc.:pnInspiron11-3162:pvr2.4.0:rvnDellInc.:rn0NM68T:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.family: To be filled by O.E.M. dmi.product.name: Inspiron 11-3162 dmi.product.sku: 0725 dmi.product.version: 2.4.0 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875249/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1875249] Re: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones
*** This bug is a duplicate of bug 1876065 *** https://bugs.launchpad.net/bugs/1876065 Please test PPA here: https://launchpad.net/~kaihengfeng/+archive/ubuntu/fix-lp1869819 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1875249 Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound output from earphones Status in alsa-driver package in Ubuntu: New Bug description: Starting from Ubuntu 20.04 (tested Xubuntu and Ubuntu MATE), there is no sound output when you plug an earphone/headset. The built-in speakers, on the other hand, are working properly. This is a laptop, Dell Inspiron 11 3162. I checked volume levels with alsamixer, I played with the device selection in the Pulseaudio mixer application, but nothing worked. I also tested Firefox (playing a YouTube video) and system sounds. None of them worked. The audio test made by apport-bug played no sound through the earphone. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Sun Apr 26 18:12:06 2020 InstallationDate: Installed on 2020-04-24 (2 days ago) InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Áudio interno - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: dsilva 3990 F pulseaudio dsilva 4791 F alsamixer Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Inspiron 11-3162, Realtek ALC3234, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/31/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.4.0 dmi.board.name: 0NM68T dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd01/31/2018:svnDellInc.:pnInspiron11-3162:pvr2.4.0:rvnDellInc.:rn0NM68T:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.family: To be filled by O.E.M. dmi.product.name: Inspiron 11-3162 dmi.product.sku: 0725 dmi.product.version: 2.4.0 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1875249/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
