[Touch-packages] [Bug 1879182] Re: Sound cuts off and back on randomly during online streaming of videos
It looks like the main problem here is that your kernel audio devices keep reappearing (and disappearing??): May 18 21:04:31 sidpc kernel: snd_hda_intel :00:1f.3: Applying patch firmware 'hda-jack-retask.fw' May 18 21:04:31 sidpc kernel: snd_hda_intel :00:1f.3: bound :00:02.0 (ops i915_audio_component_bind_ops [i915]) May 18 21:04:31 sidpc kernel: snd_hda_codec_realtek hdaudioC0D0: ALC1150: SKU not ready 0x May 18 21:04:31 sidpc kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC1150: line_outs=3 (0x14/0x15/0x16/0x0/0x0) type:line May 18 21:04:31 sidpc kernel: snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) May 18 21:04:31 sidpc kernel: snd_hda_codec_realtek hdaudioC0D0:hp_outs=1 (0x1b/0x0/0x0/0x0/0x0) May 18 21:04:31 sidpc kernel: snd_hda_codec_realtek hdaudioC0D0:mono: mono_out=0x0 May 18 21:04:31 sidpc kernel: snd_hda_codec_realtek hdaudioC0D0: dig-out=0x11/0x1e May 18 21:04:31 sidpc kernel: snd_hda_codec_realtek hdaudioC0D0:inputs: May 18 21:04:31 sidpc kernel: snd_hda_codec_realtek hdaudioC0D0: Front Mic=0x19 May 18 21:04:31 sidpc kernel: snd_hda_codec_realtek hdaudioC0D0: Rear Mic=0x18 May 18 21:04:31 sidpc kernel: snd_hda_codec_realtek hdaudioC0D0: Line=0x1a And the fact that i915 is mentioned makes me think it's the HDMI or DisplayPort monitor confusing the system into reconfiguring audio. ** Package changed: pulseaudio (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1879182 Title: Sound cuts off and back on randomly during online streaming of videos Status in linux package in Ubuntu: Incomplete Bug description: Sound shuts off and turns back on again with two pop clicks. When the sound is off, if i turn up the volume to the max, i can hear crackling sound in speakers in tune with sound playing on the computer. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3.2 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: siddahuja 31829 F pulseaudio /dev/snd/controlC0: siddahuja 31829 F pulseaudio /dev/snd/pcmC0D0p: siddahuja 31829 F...m pulseaudio /dev/snd/timer: siddahuja 31829 f pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun May 17 23:56:27 2020 InstallationDate: Installed on 2020-04-27 (20 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/20/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F4 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z170X-Gaming 3 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF4:bd10/20/2015:svnGigabyteTechnologyCo.,Ltd.:pnZ170X-Gaming3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ170X-Gaming3:rvrx.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To be filled by O.E.M. dmi.product.name: Z170X-Gaming 3 dmi.product.sku: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. modified.conffile..etc.pulse.default.pa: [modified] mtime.conffile..etc.pulse.default.pa: 2020-05-17T19:59:02.590821 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1879182/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1879182] Re: Sound cuts off and back on randomly during online streaming of videos
journalctl -b 0 log attached The sound goes out with a double pop sound and comes back on within 10 minutes with a double pop sound. During the time when the sound is off, crackling noises can be heard in sync with the audio that is playing. ** Attachment added: "journal_log.txt" https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1879182/+attachment/5373493/+files/journal_log.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1879182 Title: Sound cuts off and back on randomly during online streaming of videos Status in pulseaudio package in Ubuntu: Incomplete Bug description: Sound shuts off and turns back on again with two pop clicks. When the sound is off, if i turn up the volume to the max, i can hear crackling sound in speakers in tune with sound playing on the computer. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3.2 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: siddahuja 31829 F pulseaudio /dev/snd/controlC0: siddahuja 31829 F pulseaudio /dev/snd/pcmC0D0p: siddahuja 31829 F...m pulseaudio /dev/snd/timer: siddahuja 31829 f pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun May 17 23:56:27 2020 InstallationDate: Installed on 2020-04-27 (20 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/20/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F4 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z170X-Gaming 3 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF4:bd10/20/2015:svnGigabyteTechnologyCo.,Ltd.:pnZ170X-Gaming3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ170X-Gaming3:rvrx.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To be filled by O.E.M. dmi.product.name: Z170X-Gaming 3 dmi.product.sku: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. modified.conffile..etc.pulse.default.pa: [modified] mtime.conffile..etc.pulse.default.pa: 2020-05-17T19:59:02.590821 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1879182/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1879182] Re: Sound cuts off and back on randomly during online streaming of videos
Thanks for the reply. Over amplification is already off. No process takes more than 12% CPU utilization. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1879182 Title: Sound cuts off and back on randomly during online streaming of videos Status in pulseaudio package in Ubuntu: Incomplete Bug description: Sound shuts off and turns back on again with two pop clicks. When the sound is off, if i turn up the volume to the max, i can hear crackling sound in speakers in tune with sound playing on the computer. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3.2 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: siddahuja 31829 F pulseaudio /dev/snd/controlC0: siddahuja 31829 F pulseaudio /dev/snd/pcmC0D0p: siddahuja 31829 F...m pulseaudio /dev/snd/timer: siddahuja 31829 f pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun May 17 23:56:27 2020 InstallationDate: Installed on 2020-04-27 (20 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/20/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F4 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z170X-Gaming 3 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF4:bd10/20/2015:svnGigabyteTechnologyCo.,Ltd.:pnZ170X-Gaming3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ170X-Gaming3:rvrx.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To be filled by O.E.M. dmi.product.name: Z170X-Gaming 3 dmi.product.sku: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. modified.conffile..etc.pulse.default.pa: [modified] mtime.conffile..etc.pulse.default.pa: 2020-05-17T19:59:02.590821 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1879182/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1879182] Re: Sound cuts off and back on randomly during online streaming of videos
Please: 1. Look in Settings > Sound and make sure 'Over-Amplification' is OFF. Does that fix it? 2. Open a terminal window and run 'top'. Now tell us if any process is using high CPU when the problem occurs. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1879182 Title: Sound cuts off and back on randomly during online streaming of videos Status in pulseaudio package in Ubuntu: Incomplete Bug description: Sound shuts off and turns back on again with two pop clicks. When the sound is off, if i turn up the volume to the max, i can hear crackling sound in speakers in tune with sound playing on the computer. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3.2 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: siddahuja 31829 F pulseaudio /dev/snd/controlC0: siddahuja 31829 F pulseaudio /dev/snd/pcmC0D0p: siddahuja 31829 F...m pulseaudio /dev/snd/timer: siddahuja 31829 f pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun May 17 23:56:27 2020 InstallationDate: Installed on 2020-04-27 (20 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/20/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F4 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z170X-Gaming 3 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF4:bd10/20/2015:svnGigabyteTechnologyCo.,Ltd.:pnZ170X-Gaming3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ170X-Gaming3:rvrx.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To be filled by O.E.M. dmi.product.name: Z170X-Gaming 3 dmi.product.sku: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. modified.conffile..etc.pulse.default.pa: [modified] mtime.conffile..etc.pulse.default.pa: 2020-05-17T19:59:02.590821 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1879182/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1879182] Re: Sound cuts off and back on randomly during online streaming of videos
Thank you for your bug report. Does it happen with any sound /application? Could you add your 'journalctl -b 0' log after getting the issue? ** Changed in: pulseaudio (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1879182 Title: Sound cuts off and back on randomly during online streaming of videos Status in pulseaudio package in Ubuntu: Incomplete Bug description: Sound shuts off and turns back on again with two pop clicks. When the sound is off, if i turn up the volume to the max, i can hear crackling sound in speakers in tune with sound playing on the computer. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3.2 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: siddahuja 31829 F pulseaudio /dev/snd/controlC0: siddahuja 31829 F pulseaudio /dev/snd/pcmC0D0p: siddahuja 31829 F...m pulseaudio /dev/snd/timer: siddahuja 31829 f pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sun May 17 23:56:27 2020 InstallationDate: Installed on 2020-04-27 (20 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/20/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F4 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z170X-Gaming 3 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF4:bd10/20/2015:svnGigabyteTechnologyCo.,Ltd.:pnZ170X-Gaming3:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ170X-Gaming3:rvrx.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To be filled by O.E.M. dmi.product.name: Z170X-Gaming 3 dmi.product.sku: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. modified.conffile..etc.pulse.default.pa: [modified] mtime.conffile..etc.pulse.default.pa: 2020-05-17T19:59:02.590821 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1879182/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp