[Touch-packages] [Bug 1930128] Re: Xorg freeze

2021-05-30 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

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** Tags added: nvidia

** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu)

** Changed in: xorg-server (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1930128

Title:
  Xorg freeze

Status in xorg-server package in Ubuntu:
  Incomplete

Bug description:
  Hello!

  I just started Foxit Reader to config it. While I browse through the
  title menues to find the preferences the whole GDM or x.org sessione
  freezes. The only way to restart was to some restart commands over the
  Off-Shell (Ctrl + Alt + F3).

  Wont fixed the issue:

  - busctl --user call org.gnome.Shell /org/gnome/Shell org.gnome.Shell Eval s 
'Meta.restart("Restarting...")'
  - sudo killall -HUP gnome-shell
  - sudo systemctl restart gdm (kicked me back to login after every login)

  Fixed the issue:
  - sudo systemctl restart systemd-logind

  The last command fixed it after a short time. I tried to jump back
  every time with Ctrl + Alt + F1 and anytime it worked.

  I have no idea if this is a Foxit Reader bug or a issue by GDM/xorg.

  I additionally attached you my latest protocols. In this time the
  freeze occured.

  Best regards,
  Johannes

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
  Uname: Linux 5.4.0-73-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
  .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
  .proc.driver.nvidia.gpus..01.00.0: Error: path was not a regular file.
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  460.80  Fri May  7 06:55:54 
UTC 2021
   GCC version:  gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  BootLog: Error: [Errno 13] Keine Berechtigung: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Sat May 29 12:28:07 2021
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  DkmsStatus:
   nvidia, 460.80, 5.4.0-73-generic, x86_64: installed
   virtualbox, 6.1.16, 5.4.0-73-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   NVIDIA Corporation TU106 [GeForce RTX 2070 Rev. A] [10de:1f07] (rev a1) 
(prog-if 00 [VGA controller])
 Subsystem: ASUSTeK Computer Inc. TU106 [GeForce RTX 2070 Rev. A] 
[1043:875c]
  InstallationDate: Installed on 2019-11-10 (566 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
(20190805)
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-73-generic 
root=UUID=454b3874-3032-4cb6-9e5c-92a00ed53afb ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/02/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P4.40
  dmi.board.name: Z390 Phantom Gaming 4
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP4.40:bd12/02/2019:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ390PhantomGaming4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.family: To Be Filled By O.E.M.
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.sku: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.
  

[Touch-packages] [Bug 1930128] Re: Xorg freeze

2021-05-29 Thread Johannes Mages
Ah I forgot to mention that Foxit Reader was installed by their
installation script. It's no Flatpak or snapcraft.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1930128

Title:
  Xorg freeze

Status in xorg package in Ubuntu:
  New

Bug description:
  Hello!

  I just started Foxit Reader to config it. While I browse through the
  title menues to find the preferences the whole GDM or x.org sessione
  freezes. The only way to restart was to some restart commands over the
  Off-Shell (Ctrl + Alt + F3).

  Wont fixed the issue:

  - busctl --user call org.gnome.Shell /org/gnome/Shell org.gnome.Shell Eval s 
'Meta.restart("Restarting...")'
  - sudo killall -HUP gnome-shell
  - sudo systemctl restart gdm (kicked me back to login after every login)

  Fixed the issue:
  - sudo systemctl restart systemd-logind

  The last command fixed it after a short time. I tried to jump back
  every time with Ctrl + Alt + F1 and anytime it worked.

  I have no idea if this is a Foxit Reader bug or a issue by GDM/xorg.

  I additionally attached you my latest protocols. In this time the
  freeze occured.

  Best regards,
  Johannes

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
  Uname: Linux 5.4.0-73-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
  .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
  .proc.driver.nvidia.gpus..01.00.0: Error: path was not a regular file.
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  460.80  Fri May  7 06:55:54 
UTC 2021
   GCC version:  gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  BootLog: Error: [Errno 13] Keine Berechtigung: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Sat May 29 12:28:07 2021
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  DkmsStatus:
   nvidia, 460.80, 5.4.0-73-generic, x86_64: installed
   virtualbox, 6.1.16, 5.4.0-73-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   NVIDIA Corporation TU106 [GeForce RTX 2070 Rev. A] [10de:1f07] (rev a1) 
(prog-if 00 [VGA controller])
 Subsystem: ASUSTeK Computer Inc. TU106 [GeForce RTX 2070 Rev. A] 
[1043:875c]
  InstallationDate: Installed on 2019-11-10 (566 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
(20190805)
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-73-generic 
root=UUID=454b3874-3032-4cb6-9e5c-92a00ed53afb ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/02/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P4.40
  dmi.board.name: Z390 Phantom Gaming 4
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP4.40:bd12/02/2019:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ390PhantomGaming4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.family: To Be Filled By O.E.M.
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.sku: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

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