[Touch-packages] [Bug 2009071] Re: [Blade 16 - RZ09-0483, Realtek ALC298, Speaker, Internal] No sound at all
I have a Razor Blade 16 (2023). I ran the script linked in issue #4055 (https://pastebin.com/45ksYAXX) but still do not hear any sound from the speakers. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/2009071 Title: [Blade 16 - RZ09-0483, Realtek ALC298, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: New install of Ubuntu 22.04 has no audio. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-35-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mblack 1793 F pulseaudio /dev/snd/controlC1: mblack 1793 F pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME CurrentDmesg: Error: command ['pkexec', 'dmesg'] failed with exit code 126: Error executing command as another user: Request dismissed Date: Thu Mar 2 13:21:20 2023 InstallationDate: Installed on 2023-03-02 (0 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: sof-hda-dsp - sof-hda-dsp Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mblack 1793 F pulseaudio /dev/snd/controlC1: mblack 1793 F pulseaudio mblack 8091 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Blade 16 - RZ09-0483, Realtek ALC298, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/27/2023 dmi.bios.release: 1.7 dmi.bios.vendor: Razer dmi.bios.version: 1.07 dmi.board.name: SO690 dmi.board.vendor: Razer dmi.board.version: 4 dmi.chassis.type: 10 dmi.chassis.vendor: Razer dmi.ec.firmware.release: 1.3 dmi.modalias: dmi:bvnRazer:bvr1.07:bd01/27/2023:br1.7:efr1.3:svnRazer:pnBlade16-RZ09-0483:pvr9.04:rvnRazer:rnSO690:rvr4:cvnRazer:ct10:cvr:skuRZ09-0483SEJ3: dmi.product.family: 1A583006 Razer Blade dmi.product.name: Blade 16 - RZ09-0483 dmi.product.sku: RZ09-0483SEJ3 dmi.product.version: 9.04 dmi.sys.vendor: Razer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2009071/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2009071] Re: [Blade 16 - RZ09-0483, Realtek ALC298, Speaker, Internal] No sound at all
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: alsa-driver (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/2009071 Title: [Blade 16 - RZ09-0483, Realtek ALC298, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: New install of Ubuntu 22.04 has no audio. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-35-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mblack 1793 F pulseaudio /dev/snd/controlC1: mblack 1793 F pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME CurrentDmesg: Error: command ['pkexec', 'dmesg'] failed with exit code 126: Error executing command as another user: Request dismissed Date: Thu Mar 2 13:21:20 2023 InstallationDate: Installed on 2023-03-02 (0 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: sof-hda-dsp - sof-hda-dsp Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mblack 1793 F pulseaudio /dev/snd/controlC1: mblack 1793 F pulseaudio mblack 8091 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Blade 16 - RZ09-0483, Realtek ALC298, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/27/2023 dmi.bios.release: 1.7 dmi.bios.vendor: Razer dmi.bios.version: 1.07 dmi.board.name: SO690 dmi.board.vendor: Razer dmi.board.version: 4 dmi.chassis.type: 10 dmi.chassis.vendor: Razer dmi.ec.firmware.release: 1.3 dmi.modalias: dmi:bvnRazer:bvr1.07:bd01/27/2023:br1.7:efr1.3:svnRazer:pnBlade16-RZ09-0483:pvr9.04:rvnRazer:rnSO690:rvr4:cvnRazer:ct10:cvr:skuRZ09-0483SEJ3: dmi.product.family: 1A583006 Razer Blade dmi.product.name: Blade 16 - RZ09-0483 dmi.product.sku: RZ09-0483SEJ3 dmi.product.version: 9.04 dmi.sys.vendor: Razer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2009071/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2009071] Re: [Blade 16 - RZ09-0483, Realtek ALC298, Speaker, Internal] No sound at all
I just received my Blade 16 and walked into the same problem with Ubuntu 22.04.2 fresh install and everything updated to latest versions. I also tested on Ubuntu 23.04, same problem. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/2009071 Title: [Blade 16 - RZ09-0483, Realtek ALC298, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: New install of Ubuntu 22.04 has no audio. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-35-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mblack 1793 F pulseaudio /dev/snd/controlC1: mblack 1793 F pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME CurrentDmesg: Error: command ['pkexec', 'dmesg'] failed with exit code 126: Error executing command as another user: Request dismissed Date: Thu Mar 2 13:21:20 2023 InstallationDate: Installed on 2023-03-02 (0 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: sof-hda-dsp - sof-hda-dsp Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mblack 1793 F pulseaudio /dev/snd/controlC1: mblack 1793 F pulseaudio mblack 8091 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Blade 16 - RZ09-0483, Realtek ALC298, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/27/2023 dmi.bios.release: 1.7 dmi.bios.vendor: Razer dmi.bios.version: 1.07 dmi.board.name: SO690 dmi.board.vendor: Razer dmi.board.version: 4 dmi.chassis.type: 10 dmi.chassis.vendor: Razer dmi.ec.firmware.release: 1.3 dmi.modalias: dmi:bvnRazer:bvr1.07:bd01/27/2023:br1.7:efr1.3:svnRazer:pnBlade16-RZ09-0483:pvr9.04:rvnRazer:rnSO690:rvr4:cvnRazer:ct10:cvr:skuRZ09-0483SEJ3: dmi.product.family: 1A583006 Razer Blade dmi.product.name: Blade 16 - RZ09-0483 dmi.product.sku: RZ09-0483SEJ3 dmi.product.version: 9.04 dmi.sys.vendor: Razer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2009071/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2009071] Re: [Blade 16 - RZ09-0483, Realtek ALC298, Speaker, Internal] No sound at all
Blade 18 same issue No exactly sure if this is related, but supposedly fix for samsung notebooks using same card - https://github.com/thesofproject/linux/issues/4055 ** Bug watch added: github.com/thesofproject/linux/issues #4055 https://github.com/thesofproject/linux/issues/4055 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/2009071 Title: [Blade 16 - RZ09-0483, Realtek ALC298, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: New install of Ubuntu 22.04 has no audio. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-35-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mblack 1793 F pulseaudio /dev/snd/controlC1: mblack 1793 F pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME CurrentDmesg: Error: command ['pkexec', 'dmesg'] failed with exit code 126: Error executing command as another user: Request dismissed Date: Thu Mar 2 13:21:20 2023 InstallationDate: Installed on 2023-03-02 (0 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: sof-hda-dsp - sof-hda-dsp Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mblack 1793 F pulseaudio /dev/snd/controlC1: mblack 1793 F pulseaudio mblack 8091 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Blade 16 - RZ09-0483, Realtek ALC298, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/27/2023 dmi.bios.release: 1.7 dmi.bios.vendor: Razer dmi.bios.version: 1.07 dmi.board.name: SO690 dmi.board.vendor: Razer dmi.board.version: 4 dmi.chassis.type: 10 dmi.chassis.vendor: Razer dmi.ec.firmware.release: 1.3 dmi.modalias: dmi:bvnRazer:bvr1.07:bd01/27/2023:br1.7:efr1.3:svnRazer:pnBlade16-RZ09-0483:pvr9.04:rvnRazer:rnSO690:rvr4:cvnRazer:ct10:cvr:skuRZ09-0483SEJ3: dmi.product.family: 1A583006 Razer Blade dmi.product.name: Blade 16 - RZ09-0483 dmi.product.sku: RZ09-0483SEJ3 dmi.product.version: 9.04 dmi.sys.vendor: Razer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2009071/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2009071] Re: [Blade 16 - RZ09-0483, Realtek ALC298, Speaker, Internal] No sound at all
I found this https://github.com/thesofproject/linux/issues/4055 can anyone confirm if this also fixes issues with razer bldes? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/2009071 Title: [Blade 16 - RZ09-0483, Realtek ALC298, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: New install of Ubuntu 22.04 has no audio. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-35-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mblack 1793 F pulseaudio /dev/snd/controlC1: mblack 1793 F pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME CurrentDmesg: Error: command ['pkexec', 'dmesg'] failed with exit code 126: Error executing command as another user: Request dismissed Date: Thu Mar 2 13:21:20 2023 InstallationDate: Installed on 2023-03-02 (0 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: sof-hda-dsp - sof-hda-dsp Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: mblack 1793 F pulseaudio /dev/snd/controlC1: mblack 1793 F pulseaudio mblack 8091 F alsamixer Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Blade 16 - RZ09-0483, Realtek ALC298, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/27/2023 dmi.bios.release: 1.7 dmi.bios.vendor: Razer dmi.bios.version: 1.07 dmi.board.name: SO690 dmi.board.vendor: Razer dmi.board.version: 4 dmi.chassis.type: 10 dmi.chassis.vendor: Razer dmi.ec.firmware.release: 1.3 dmi.modalias: dmi:bvnRazer:bvr1.07:bd01/27/2023:br1.7:efr1.3:svnRazer:pnBlade16-RZ09-0483:pvr9.04:rvnRazer:rnSO690:rvr4:cvnRazer:ct10:cvr:skuRZ09-0483SEJ3: dmi.product.family: 1A583006 Razer Blade dmi.product.name: Blade 16 - RZ09-0483 dmi.product.sku: RZ09-0483SEJ3 dmi.product.version: 9.04 dmi.sys.vendor: Razer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2009071/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
