Public bug reported:

I just installed ubuntu 23.10 on my thinkpad L13. It works fine on my
laptop monitor. But when I connect an HDMI cable to my other monitor,
then the screen flickers on the laptop and nothing shows on the other
monitor

I know it can't be the problem with the other monitor as I bought it
brand new last week, and the cable works fine on this same laptop when I
run in windows, and it works fine on other laptops with windows/mac

I already installed the driver with `sudo apt install nvidia-driver-535
nvidia-dkms-535` and rebooted, but that didn't help. I then installed
driver 550 and I still have the flickering

This laptop uses an intel Alder Lake-UP3 GT2

I also tried editing `etc/default/grub` by adding 'nomodeset' or
'radeon.modeset=0' within the quotation marks in the line
GRUB_CMDLINE_LINUX_DEFAULT but that didn't help either

can anyone help?

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.5.0-27.28-generic 6.5.13
Uname: Linux 6.5.0-27-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 18 23:17:21 2024
DistUpgraded: Fresh install
DistroCodename: mantic
DistroVariant: ubuntu
DkmsStatus: nvidia/550.54.14, 6.5.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Alder Lake-UP3 GT2 [Iris Xe Graphics] [8086:46a8] (rev 0c) 
(prog-if 00 [VGA controller])
   Subsystem: Lenovo Alder Lake-UP3 GT2 [Iris Xe Graphics] [17aa:50a6]
InstallationDate: Installed on 2024-04-13 (6 days ago)
InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-27-generic 
root=UUID=bc80dc13-87d7-4310-bd10-43d45de6d3a7 ro quiet splash radeon.modeset=0 
vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/23/2024
dmi.bios.release: 1.23
dmi.bios.vendor: LENOVO
dmi.bios.version: R1UET46W (1.23 )
dmi.board.asset.tag: Not Available
dmi.board.name: 21B4S4QB00
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T76465 WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.14
dmi.modalias: 
dmi:bvnLENOVO:bvrR1UET46W(1.23):bd02/23/2024:br1.23:efr1.14:svnLENOVO:pn21B4S4QB00:pvrThinkPadL13Gen3:rvnLENOVO:rn21B4S4QB00:rvrSDK0T76465WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21B4_BU_Think_FM_ThinkPadL13Gen3:
dmi.product.family: ThinkPad L13 Gen 3
dmi.product.name: 21B4S4QB00
dmi.product.sku: LENOVO_MT_21B4_BU_Think_FM_ThinkPad L13 Gen 3
dmi.product.version: ThinkPad L13 Gen 3
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.120+git2404140851.1179ed~oibaf~m
version.libgl1-mesa-dri: libgl1-mesa-dri 24.1~git2404150600.4a1904~oibaf~m
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2.9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug mantic third-party-packages ubuntu wayland-session

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2062504

Title:
  Flickering problems on external monitor with HDMI after installing
  Ubuntu 23.10

Status in xorg package in Ubuntu:
  New

Bug description:
  I just installed ubuntu 23.10 on my thinkpad L13. It works fine on my
  laptop monitor. But when I connect an HDMI cable to my other monitor,
  then the screen flickers on the laptop and nothing shows on the other
  monitor

  I know it can't be the problem with the other monitor as I bought it
  brand new last week, and the cable works fine on this same laptop when
  I run in windows, and it works fine on other laptops with windows/mac

  I already installed the driver with `sudo apt install nvidia-
  driver-535 nvidia-dkms-535` and rebooted, but that didn't help. I then
  installed driver 550 and I still have the flickering

  This laptop uses an intel Alder Lake-UP3 GT2

  I also tried editing `etc/default/grub` by adding 'nomodeset' or
  'radeon.modeset=0' within the quotation marks in the line
  GRUB_CMDLINE_LINUX_DEFAULT but that didn't help either

  can anyone help?

  ProblemType: Bug
  DistroRelease: Ubuntu 23.10
  Package: xorg 1:7.7+23ubuntu2
  ProcVersionSignature: Ubuntu 6.5.0-27.28-generic 6.5.13
  Uname: Linux 6.5.0-27-generic x86_64
  ApportVersion: 2.27.0-0ubuntu5
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: unknown
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Apr 18 23:17:21 2024
  DistUpgraded: Fresh install
  DistroCodename: mantic
  DistroVariant: ubuntu
  DkmsStatus: nvidia/550.54.14, 6.5.0-27-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Alder Lake-UP3 GT2 [Iris Xe Graphics] [8086:46a8] (rev 0c) 
(prog-if 00 [VGA controller])
     Subsystem: Lenovo Alder Lake-UP3 GT2 [Iris Xe Graphics] [17aa:50a6]
  InstallationDate: Installed on 2024-04-13 (6 days ago)
  InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 
(20231016.1)
  MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-27-generic 
root=UUID=bc80dc13-87d7-4310-bd10-43d45de6d3a7 ro quiet splash radeon.modeset=0 
vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/23/2024
  dmi.bios.release: 1.23
  dmi.bios.vendor: LENOVO
  dmi.bios.version: R1UET46W (1.23 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 21B4S4QB00
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0T76465 WIN
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.ec.firmware.release: 1.14
  dmi.modalias: 
dmi:bvnLENOVO:bvrR1UET46W(1.23):bd02/23/2024:br1.23:efr1.14:svnLENOVO:pn21B4S4QB00:pvrThinkPadL13Gen3:rvnLENOVO:rn21B4S4QB00:rvrSDK0T76465WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_21B4_BU_Think_FM_ThinkPadL13Gen3:
  dmi.product.family: ThinkPad L13 Gen 3
  dmi.product.name: 21B4S4QB00
  dmi.product.sku: LENOVO_MT_21B4_BU_Think_FM_ThinkPad L13 Gen 3
  dmi.product.version: ThinkPad L13 Gen 3
  dmi.sys.vendor: LENOVO
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.120+git2404140851.1179ed~oibaf~m
  version.libgl1-mesa-dri: libgl1-mesa-dri 24.1~git2404150600.4a1904~oibaf~m
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2.9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20210115-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.17-2build1

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