[Trac] Re: Generating reports with response time for clients

2008-02-01 Thread [EMAIL PROTECTED]

It seems to be a little overkill (and ufinished too) for our needs -
can anyone recommend another solution


Br
/sune


On Feb 1, 6:14 am, Ian Jones [EMAIL PROTECTED] wrote:
 You might want to check out this plugin:

 http://trac-hacks.org/wiki/TracMetrixDashboard

 Works for our similar needs.

 Ian

 [EMAIL PROTECTED] wrote:
  Hi :)

  Is there a plug/macro/scripts for Trac to generate a report that shows
  if giving response to tickets follow a time frame agreed on with a
  customer ?

  One should be able to define a start and an end date and eg. see how
  many tickets with the priority Blocker, which the developers not has
  responded to in eg. 2 hour ...

  If the feature not already exists my company is willing to sponsor the
  development - so plz give feedback if you're up to job and have a done
  trac addons before

  Br
  /sune
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[Trac] Re: Generating reports with response time for clients

2008-01-31 Thread Ian Jones

You might want to check out this plugin:

http://trac-hacks.org/wiki/TracMetrixDashboard

Works for our similar needs.

Ian

[EMAIL PROTECTED] wrote:
 Hi :)

 Is there a plug/macro/scripts for Trac to generate a report that shows
 if giving response to tickets follow a time frame agreed on with a
 customer ?

 One should be able to define a start and an end date and eg. see how
 many tickets with the priority Blocker, which the developers not has
 responded to in eg. 2 hour ...

 If the feature not already exists my company is willing to sponsor the
 development - so plz give feedback if you're up to job and have a done
 trac addons before


 Br
 /sune

 

   


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