Re: [twitter-dev] Re: Problems Loading Profile Images

2010-08-12 Thread Matt Harris
Hey,

We're tracking this issue on our bug tracker. In that thread there are a
number of examples and solutions that have helped users, as well as an
explanation of how the asynchronous processing affects what is happening.

Im summary. the reason the old avatar profile image URL is being returned is
because we haven't yet processed the uploaded image. This is because images
which are uploaded are processed asynchronous instead of during the POST
request. What this means is the profile image URL only gets updated when,
and if, the image conversion is successful. For developers this means a few
things:

1) A 200 OK from an image upload means we received the file, it doesn't mean
the profile image was updated successfully.
2) To know if the image upload was successful developers need to either:
  a) query /1/users/profile_image/:screen_name and cache the URL you are
redirected to (more details:
http://dev.twitter.com/doc/get/users/profile_image/:screen_name)
  b) wait until the next time you call /1/account/verify_credentials
In both cases if the image URL is different the profile image was
successfully updated.
3) If the URL doesn't change the profile image update was unsuccessful.

This isn't ideal we know. What I can tell you is we have engineers working
on improving this and providing a more reliable way for you to find out if
the image was successfully updated or not.

Hope that explains the situation more clearly for you. As we have news we'll
update the developer list as well as the public ticket on our Google Code
project:
  http://code.google.com/p/twitter-api/issues/detail?id=1745

Matt

On Thu, Aug 12, 2010 at 8:38 AM, neil...@googlemail.com <
neil...@googlemail.com> wrote:

> Yep I am seeing same problem. API return OK, but no update is made.
> Any movement on this, are twitter guys aware of the issue ?
>
> @MyAvatars
> Neil Pepper
>
> Thanks
>
> On Jul 25, 12:24 pm, Bob  wrote:
> > We are also seeing that the issue withprofileimage updates returning
> > a 200OK but not updating the image has returned.
> >
> > Please advise if you are aware of the problem / if you are working on
> > it.
> >
> > Bob
> >
> > Founder
> > Twibbon.com
> >
> > On Jul 23, 2:28 am, Ron  wrote:
> >
> > > So it looks like the problem is back, and perhaps time sensitive.
> > > Servers affected are a0, a1, and a3.twing.com.  Problem is no response
> > > from server. URLs all look ok, but a few perhaps very long (i.e.
> http://a3.twimg.com/profile_images/598514017/l_58bce087ff00416383ca2b...).
> >
> > > On Jul 22,e 6:36 pm, Ron  wrote:
> >
> > > > Hi Taylor,
> >
> > > > Tried again this afternoon and operation appears normal, except for
> an
> > > > occasionalprofileimage not loading. I find about 1 out of 200. An
> > > > example is "hiro07118".
> >
> > > > Ron
> >
> > > > On Jul 22, 10:42 am, Ron  wrote:
> >
> > > > > Right now it all seems back to working normally again.  I'll look
> at
> > > > > it again late this afternoon about the same time I saw the issue
> > > > > yesterday. Perhaps it's time related.  If it occurs again, I'll
> take
> > > > > some captures and send them along.
> >
> > > > > On Jul 22, 10:29 am, Taylor Singletary <
> taylorsinglet...@twitter.com>
> > > > > wrote:
> >
> > > > > > If possible, can you send along member ids or screen names, and
> if
> > > > > > possible, an HTTP capture of the image download attempt?
> >
> > > > > > Thanks!
> > > > > > Taylor
> >
> > > > > > On Wed, Jul 21, 2010 at 8:12 PM, Ron 
> wrote:
> > > > > > > Same problem seems to be back - slow/noprofileimage downloads.
> >
> > > > > > > On Jul 21, 3:14 pm, Ron  wrote:
> > > > > > >> Not seen it happen at all anymore since corrections were made.
> >
> > > > > > >> On Jul 21, 2:08 pm, Taylor Singletary <
> taylorsinglet...@twitter.com>
> > > > > > >> wrote:
> >
> > > > > > >> > Hi Everyone,
> >
> > > > > > >> > We had some issues withprofileupdates and image uploads last
> week
> > > > > > >> > and early this week. Some images uploaded in that time
> period resulted
> > > > > > >> > in incorrect image URLs, and while this should now be fixed
> for more
> > > > > > >> > recently updated/created images, those with avatars saved
> while in
> > > > > > >> > this state will likely remain in that state until they
> re-upload their
> > > > > > >> > image.
> >
> > > > > > >> > What kind of percentages are you seeing in regards to
> missing/broken images?
> >
> > > > > > >> > Taylor
> >
> > > > > > >> > On Wed, Jul 21, 2010 at 5:35 AM, luisg <
> luisfmgoncal...@gmail.com> wrote:
> > > > > > >> > > I'm having the same problem too... But just sometimes.
> > > > > > >> > > Anyway, looks like Twitter is better now... At least is
> not so slow as
> > > > > > >> > > was a couple of weeks ago.
> >
> > > > > > >> > > On Jul 21, 4:59 am, Ron  wrote:
> > > > > > >> > >> Anyone noticing problems loadingprofileimages (slow, no
> image
> > > > > > >> > >> returned, hanging...)?  Seems to show up mostly on Public
> and Search
> > > > > > >> > >> endpo

[twitter-dev] Re: Problems Loading Profile Images

2010-08-12 Thread neil...@googlemail.com
Yep I am seeing same problem. API return OK, but no update is made.
Any movement on this, are twitter guys aware of the issue ?

@MyAvatars
Neil Pepper

Thanks

On Jul 25, 12:24 pm, Bob  wrote:
> We are also seeing that the issue withprofileimage updates returning
> a 200OK but not updating the image has returned.
>
> Please advise if you are aware of the problem / if you are working on
> it.
>
> Bob
>
> Founder
> Twibbon.com
>
> On Jul 23, 2:28 am, Ron  wrote:
>
> > So it looks like the problem is back, and perhaps time sensitive.
> > Servers affected are a0, a1, and a3.twing.com.  Problem is no response
> > from server. URLs all look ok, but a few perhaps very long 
> > (i.e.http://a3.twimg.com/profile_images/598514017/l_58bce087ff00416383ca2b...).
>
> > On Jul 22,e 6:36 pm, Ron  wrote:
>
> > > Hi Taylor,
>
> > > Tried again this afternoon and operation appears normal, except for an
> > > occasionalprofileimage not loading. I find about 1 out of 200. An
> > > example is "hiro07118".
>
> > > Ron
>
> > > On Jul 22, 10:42 am, Ron  wrote:
>
> > > > Right now it all seems back to working normally again.  I'll look at
> > > > it again late this afternoon about the same time I saw the issue
> > > > yesterday. Perhaps it's time related.  If it occurs again, I'll take
> > > > some captures and send them along.
>
> > > > On Jul 22, 10:29 am, Taylor Singletary 
> > > > wrote:
>
> > > > > If possible, can you send along member ids or screen names, and if
> > > > > possible, an HTTP capture of the image download attempt?
>
> > > > > Thanks!
> > > > > Taylor
>
> > > > > On Wed, Jul 21, 2010 at 8:12 PM, Ron  wrote:
> > > > > > Same problem seems to be back - slow/noprofileimage downloads.
>
> > > > > > On Jul 21, 3:14 pm, Ron  wrote:
> > > > > >> Not seen it happen at all anymore since corrections were made.
>
> > > > > >> On Jul 21, 2:08 pm, Taylor Singletary 
> > > > > >> 
> > > > > >> wrote:
>
> > > > > >> > Hi Everyone,
>
> > > > > >> > We had some issues withprofileupdates and image uploads last week
> > > > > >> > and early this week. Some images uploaded in that time period 
> > > > > >> > resulted
> > > > > >> > in incorrect image URLs, and while this should now be fixed for 
> > > > > >> > more
> > > > > >> > recently updated/created images, those with avatars saved while 
> > > > > >> > in
> > > > > >> > this state will likely remain in that state until they re-upload 
> > > > > >> > their
> > > > > >> > image.
>
> > > > > >> > What kind of percentages are you seeing in regards to 
> > > > > >> > missing/broken images?
>
> > > > > >> > Taylor
>
> > > > > >> > On Wed, Jul 21, 2010 at 5:35 AM, luisg 
> > > > > >> >  wrote:
> > > > > >> > > I'm having the same problem too... But just sometimes.
> > > > > >> > > Anyway, looks like Twitter is better now... At least is not so 
> > > > > >> > > slow as
> > > > > >> > > was a couple of weeks ago.
>
> > > > > >> > > On Jul 21, 4:59 am, Ron  wrote:
> > > > > >> > >> Anyone noticing problems loadingprofileimages (slow, no image
> > > > > >> > >> returned, hanging...)?  Seems to show up mostly on Public and 
> > > > > >> > >> Search
> > > > > >> > >> endpoints.
>
>


[twitter-dev] Re: Problems Loading Profile Images

2010-07-25 Thread Bob
We are also seeing that the issue with profile image updates returning
a 200OK but not updating the image has returned.

Please advise if you are aware of the problem / if you are working on
it.

Bob

Founder
Twibbon.com

On Jul 23, 2:28 am, Ron  wrote:
> So it looks like the problem is back, and perhaps time sensitive.
> Servers affected are a0, a1, and a3.twing.com.  Problem is no response
> from server. URLs all look ok, but a few perhaps very long 
> (i.e.http://a3.twimg.com/profile_images/598514017/l_58bce087ff00416383ca2b...).
>
> On Jul 22,e 6:36 pm, Ron  wrote:
>
> > Hi Taylor,
>
> > Tried again this afternoon and operation appears normal, except for an
> > occasionalprofileimage not loading. I find about 1 out of 200. An
> > example is "hiro07118".
>
> > Ron
>
> > On Jul 22, 10:42 am, Ron  wrote:
>
> > > Right now it all seems back to working normally again.  I'll look at
> > > it again late this afternoon about the same time I saw the issue
> > > yesterday. Perhaps it's time related.  If it occurs again, I'll take
> > > some captures and send them along.
>
> > > On Jul 22, 10:29 am, Taylor Singletary 
> > > wrote:
>
> > > > If possible, can you send along member ids or screen names, and if
> > > > possible, an HTTP capture of the image download attempt?
>
> > > > Thanks!
> > > > Taylor
>
> > > > On Wed, Jul 21, 2010 at 8:12 PM, Ron  wrote:
> > > > > Same problem seems to be back - slow/noprofileimage downloads.
>
> > > > > On Jul 21, 3:14 pm, Ron  wrote:
> > > > >> Not seen it happen at all anymore since corrections were made.
>
> > > > >> On Jul 21, 2:08 pm, Taylor Singletary 
> > > > >> wrote:
>
> > > > >> > Hi Everyone,
>
> > > > >> > We had some issues withprofileupdates and image uploads last week
> > > > >> > and early this week. Some images uploaded in that time period 
> > > > >> > resulted
> > > > >> > in incorrect image URLs, and while this should now be fixed for 
> > > > >> > more
> > > > >> > recently updated/created images, those with avatars saved while in
> > > > >> > this state will likely remain in that state until they re-upload 
> > > > >> > their
> > > > >> > image.
>
> > > > >> > What kind of percentages are you seeing in regards to 
> > > > >> > missing/broken images?
>
> > > > >> > Taylor
>
> > > > >> > On Wed, Jul 21, 2010 at 5:35 AM, luisg  
> > > > >> > wrote:
> > > > >> > > I'm having the same problem too... But just sometimes.
> > > > >> > > Anyway, looks like Twitter is better now... At least is not so 
> > > > >> > > slow as
> > > > >> > > was a couple of weeks ago.
>
> > > > >> > > On Jul 21, 4:59 am, Ron  wrote:
> > > > >> > >> Anyone noticing problems loadingprofileimages (slow, no image
> > > > >> > >> returned, hanging...)?  Seems to show up mostly on Public and 
> > > > >> > >> Search
> > > > >> > >> endpoints.


[twitter-dev] Re: Problems Loading Profile Images

2010-07-22 Thread Ron
So it looks like the problem is back, and perhaps time sensitive.
Servers affected are a0, a1, and a3.twing.com.  Problem is no response
from server. URLs all look ok, but a few perhaps very long (i.e.
http://a3.twimg.com/profile_images/598514017/l_58bce087ff00416383ca2b5595036c90_normal.jpg).

On Jul 22, 6:36 pm, Ron  wrote:
> Hi Taylor,
>
> Tried again this afternoon and operation appears normal, except for an
> occasional profile image not loading. I find about 1 out of 200. An
> example is "hiro07118".
>
> Ron
>
> On Jul 22, 10:42 am, Ron  wrote:
>
> > Right now it all seems back to working normally again.  I'll look at
> > it again late this afternoon about the same time I saw the issue
> > yesterday. Perhaps it's time related.  If it occurs again, I'll take
> > some captures and send them along.
>
> > On Jul 22, 10:29 am, Taylor Singletary 
> > wrote:
>
> > > If possible, can you send along member ids or screen names, and if
> > > possible, an HTTP capture of the image download attempt?
>
> > > Thanks!
> > > Taylor
>
> > > On Wed, Jul 21, 2010 at 8:12 PM, Ron  wrote:
> > > > Same problem seems to be back - slow/no profile image downloads.
>
> > > > On Jul 21, 3:14 pm, Ron  wrote:
> > > >> Not seen it happen at all anymore since corrections were made.
>
> > > >> On Jul 21, 2:08 pm, Taylor Singletary 
> > > >> wrote:
>
> > > >> > Hi Everyone,
>
> > > >> > We had some issues with profile updates and image uploads last week
> > > >> > and early this week. Some images uploaded in that time period 
> > > >> > resulted
> > > >> > in incorrect image URLs, and while this should now be fixed for more
> > > >> > recently updated/created images, those with avatars saved while in
> > > >> > this state will likely remain in that state until they re-upload 
> > > >> > their
> > > >> > image.
>
> > > >> > What kind of percentages are you seeing in regards to missing/broken 
> > > >> > images?
>
> > > >> > Taylor
>
> > > >> > On Wed, Jul 21, 2010 at 5:35 AM, luisg  
> > > >> > wrote:
> > > >> > > I'm having the same problem too... But just sometimes.
> > > >> > > Anyway, looks like Twitter is better now... At least is not so 
> > > >> > > slow as
> > > >> > > was a couple of weeks ago.
>
> > > >> > > On Jul 21, 4:59 am, Ron  wrote:
> > > >> > >> Anyone noticing problems loading profile images (slow, no image
> > > >> > >> returned, hanging...)?  Seems to show up mostly on Public and 
> > > >> > >> Search
> > > >> > >> endpoints.


[twitter-dev] Re: Problems Loading Profile Images

2010-07-22 Thread Ron
Hi Taylor,

Tried again this afternoon and operation appears normal, except for an
occasional profile image not loading. I find about 1 out of 200. An
example is "hiro07118".

Ron

On Jul 22, 10:42 am, Ron  wrote:
> Right now it all seems back to working normally again.  I'll look at
> it again late this afternoon about the same time I saw the issue
> yesterday. Perhaps it's time related.  If it occurs again, I'll take
> some captures and send them along.
>
> On Jul 22, 10:29 am, Taylor Singletary 
> wrote:
>
> > If possible, can you send along member ids or screen names, and if
> > possible, an HTTP capture of the image download attempt?
>
> > Thanks!
> > Taylor
>
> > On Wed, Jul 21, 2010 at 8:12 PM, Ron  wrote:
> > > Same problem seems to be back - slow/no profile image downloads.
>
> > > On Jul 21, 3:14 pm, Ron  wrote:
> > >> Not seen it happen at all anymore since corrections were made.
>
> > >> On Jul 21, 2:08 pm, Taylor Singletary 
> > >> wrote:
>
> > >> > Hi Everyone,
>
> > >> > We had some issues with profile updates and image uploads last week
> > >> > and early this week. Some images uploaded in that time period resulted
> > >> > in incorrect image URLs, and while this should now be fixed for more
> > >> > recently updated/created images, those with avatars saved while in
> > >> > this state will likely remain in that state until they re-upload their
> > >> > image.
>
> > >> > What kind of percentages are you seeing in regards to missing/broken 
> > >> > images?
>
> > >> > Taylor
>
> > >> > On Wed, Jul 21, 2010 at 5:35 AM, luisg  
> > >> > wrote:
> > >> > > I'm having the same problem too... But just sometimes.
> > >> > > Anyway, looks like Twitter is better now... At least is not so slow 
> > >> > > as
> > >> > > was a couple of weeks ago.
>
> > >> > > On Jul 21, 4:59 am, Ron  wrote:
> > >> > >> Anyone noticing problems loading profile images (slow, no image
> > >> > >> returned, hanging...)?  Seems to show up mostly on Public and Search
> > >> > >> endpoints.


[twitter-dev] Re: Problems Loading Profile Images

2010-07-22 Thread Ron
Right now it all seems back to working normally again.  I'll look at
it again late this afternoon about the same time I saw the issue
yesterday. Perhaps it's time related.  If it occurs again, I'll take
some captures and send them along.


On Jul 22, 10:29 am, Taylor Singletary 
wrote:
> If possible, can you send along member ids or screen names, and if
> possible, an HTTP capture of the image download attempt?
>
> Thanks!
> Taylor
>
> On Wed, Jul 21, 2010 at 8:12 PM, Ron  wrote:
> > Same problem seems to be back - slow/no profile image downloads.
>
> > On Jul 21, 3:14 pm, Ron  wrote:
> >> Not seen it happen at all anymore since corrections were made.
>
> >> On Jul 21, 2:08 pm, Taylor Singletary 
> >> wrote:
>
> >> > Hi Everyone,
>
> >> > We had some issues with profile updates and image uploads last week
> >> > and early this week. Some images uploaded in that time period resulted
> >> > in incorrect image URLs, and while this should now be fixed for more
> >> > recently updated/created images, those with avatars saved while in
> >> > this state will likely remain in that state until they re-upload their
> >> > image.
>
> >> > What kind of percentages are you seeing in regards to missing/broken 
> >> > images?
>
> >> > Taylor
>
> >> > On Wed, Jul 21, 2010 at 5:35 AM, luisg  wrote:
> >> > > I'm having the same problem too... But just sometimes.
> >> > > Anyway, looks like Twitter is better now... At least is not so slow as
> >> > > was a couple of weeks ago.
>
> >> > > On Jul 21, 4:59 am, Ron  wrote:
> >> > >> Anyone noticing problems loading profile images (slow, no image
> >> > >> returned, hanging...)?  Seems to show up mostly on Public and Search
> >> > >> endpoints.


Re: [twitter-dev] Re: Problems Loading Profile Images

2010-07-22 Thread Taylor Singletary
If possible, can you send along member ids or screen names, and if
possible, an HTTP capture of the image download attempt?

Thanks!
Taylor

On Wed, Jul 21, 2010 at 8:12 PM, Ron  wrote:
> Same problem seems to be back - slow/no profile image downloads.
>
> On Jul 21, 3:14 pm, Ron  wrote:
>> Not seen it happen at all anymore since corrections were made.
>>
>> On Jul 21, 2:08 pm, Taylor Singletary 
>> wrote:
>>
>> > Hi Everyone,
>>
>> > We had some issues with profile updates and image uploads last week
>> > and early this week. Some images uploaded in that time period resulted
>> > in incorrect image URLs, and while this should now be fixed for more
>> > recently updated/created images, those with avatars saved while in
>> > this state will likely remain in that state until they re-upload their
>> > image.
>>
>> > What kind of percentages are you seeing in regards to missing/broken 
>> > images?
>>
>> > Taylor
>>
>> > On Wed, Jul 21, 2010 at 5:35 AM, luisg  wrote:
>> > > I'm having the same problem too... But just sometimes.
>> > > Anyway, looks like Twitter is better now... At least is not so slow as
>> > > was a couple of weeks ago.
>>
>> > > On Jul 21, 4:59 am, Ron  wrote:
>> > >> Anyone noticing problems loading profile images (slow, no image
>> > >> returned, hanging...)?  Seems to show up mostly on Public and Search
>> > >> endpoints.
>


[twitter-dev] Re: Problems Loading Profile Images

2010-07-21 Thread Ron
Same problem seems to be back - slow/no profile image downloads.

On Jul 21, 3:14 pm, Ron  wrote:
> Not seen it happen at all anymore since corrections were made.
>
> On Jul 21, 2:08 pm, Taylor Singletary 
> wrote:
>
> > Hi Everyone,
>
> > We had some issues with profile updates and image uploads last week
> > and early this week. Some images uploaded in that time period resulted
> > in incorrect image URLs, and while this should now be fixed for more
> > recently updated/created images, those with avatars saved while in
> > this state will likely remain in that state until they re-upload their
> > image.
>
> > What kind of percentages are you seeing in regards to missing/broken images?
>
> > Taylor
>
> > On Wed, Jul 21, 2010 at 5:35 AM, luisg  wrote:
> > > I'm having the same problem too... But just sometimes.
> > > Anyway, looks like Twitter is better now... At least is not so slow as
> > > was a couple of weeks ago.
>
> > > On Jul 21, 4:59 am, Ron  wrote:
> > >> Anyone noticing problems loading profile images (slow, no image
> > >> returned, hanging...)?  Seems to show up mostly on Public and Search
> > >> endpoints.


[twitter-dev] Re: Problems Loading Profile Images

2010-07-21 Thread Ron
Not seen it happen at all anymore since corrections were made.

On Jul 21, 2:08 pm, Taylor Singletary 
wrote:
> Hi Everyone,
>
> We had some issues with profile updates and image uploads last week
> and early this week. Some images uploaded in that time period resulted
> in incorrect image URLs, and while this should now be fixed for more
> recently updated/created images, those with avatars saved while in
> this state will likely remain in that state until they re-upload their
> image.
>
> What kind of percentages are you seeing in regards to missing/broken images?
>
> Taylor
>
> On Wed, Jul 21, 2010 at 5:35 AM, luisg  wrote:
> > I'm having the same problem too... But just sometimes.
> > Anyway, looks like Twitter is better now... At least is not so slow as
> > was a couple of weeks ago.
>
> > On Jul 21, 4:59 am, Ron  wrote:
> >> Anyone noticing problems loading profile images (slow, no image
> >> returned, hanging...)?  Seems to show up mostly on Public and Search
> >> endpoints.


Re: [twitter-dev] Re: Problems Loading Profile Images

2010-07-21 Thread Taylor Singletary
Hi Everyone,

We had some issues with profile updates and image uploads last week
and early this week. Some images uploaded in that time period resulted
in incorrect image URLs, and while this should now be fixed for more
recently updated/created images, those with avatars saved while in
this state will likely remain in that state until they re-upload their
image.

What kind of percentages are you seeing in regards to missing/broken images?

Taylor

On Wed, Jul 21, 2010 at 5:35 AM, luisg  wrote:
> I'm having the same problem too... But just sometimes.
> Anyway, looks like Twitter is better now... At least is not so slow as
> was a couple of weeks ago.
>
> On Jul 21, 4:59 am, Ron  wrote:
>> Anyone noticing problems loading profile images (slow, no image
>> returned, hanging...)?  Seems to show up mostly on Public and Search
>> endpoints.
>


[twitter-dev] Re: Problems Loading Profile Images

2010-07-21 Thread luisg
I'm having the same problem too... But just sometimes.
Anyway, looks like Twitter is better now... At least is not so slow as
was a couple of weeks ago.

On Jul 21, 4:59 am, Ron  wrote:
> Anyone noticing problems loading profile images (slow, no image
> returned, hanging...)?  Seems to show up mostly on Public and Search
> endpoints.