[twitter-dev] Re: Timeouts and API Errors, Tuesday August 11th

2009-08-11 Thread Dewald Pretorius

I have a spare bazooka in my basement. Let me know. I can FedEx it to
you.

Dewald

On Aug 11, 4:23 pm, Alex Payne a...@twitter.com wrote:
 We're currently experiencing another wave of Distributed Denial of Service
 (DDoS) attacks against our system. Expect periodic slowness and errors until
 the attack passes or is countered by our operations team and hosting
 provider. Updates will be provided as we get them.
 Thanks for your patience.

 --
 Alex Payne - Platform Lead, Twitter, Inc.http://twitter.com/al3x


[twitter-dev] Re: Timeouts and API Errors, Tuesday August 11th

2009-08-11 Thread Alex Payne
Our operations staff has informed me that the attack ceased several minutes
ago. Site performance should be returning to normal.

On Tue, Aug 11, 2009 at 12:23, Alex Payne a...@twitter.com wrote:

 We're currently experiencing another wave of Distributed Denial of Service
 (DDoS) attacks against our system. Expect periodic slowness and errors until
 the attack passes or is countered by our operations team and hosting
 provider. Updates will be provided as we get them.
 Thanks for your patience.

 --
 Alex Payne - Platform Lead, Twitter, Inc.
 http://twitter.com/al3x




-- 
Alex Payne - Platform Lead, Twitter, Inc.
http://twitter.com/al3x


[twitter-dev] Re: Timeouts and API Errors, Tuesday August 11th

2009-08-11 Thread Tim Haines

I'm so happy gmail has a star feature, that deserved one.

Tim.

On Wed, Aug 12, 2009 at 7:28 AM, Dewald Pretoriusdpr...@gmail.com wrote:

 I have a spare bazooka in my basement. Let me know. I can FedEx it to
 you.

 Dewald

 On Aug 11, 4:23 pm, Alex Payne a...@twitter.com wrote:
 We're currently experiencing another wave of Distributed Denial of Service
 (DDoS) attacks against our system. Expect periodic slowness and errors until
 the attack passes or is countered by our operations team and hosting
 provider. Updates will be provided as we get them.
 Thanks for your patience.

 --
 Alex Payne - Platform Lead, Twitter, Inc.http://twitter.com/al3x


[twitter-dev] Re: Timeouts and API Errors, Tuesday August 11th

2009-08-11 Thread Andrew Badera

On Tue, Aug 11, 2009 at 4:11 PM, Alex Paynea...@twitter.com wrote:
 Our operations staff has informed me that the attack ceased several minutes
 ago. Site performance should be returning to normal.

 On Tue, Aug 11, 2009 at 12:23, Alex Payne a...@twitter.com wrote:

 We're currently experiencing another wave of Distributed Denial of Service
 (DDoS) attacks against our system. Expect periodic slowness and errors until
 the attack passes or is countered by our operations team and hosting
 provider. Updates will be provided as we get them.
 Thanks for your patience.

 --
 Alex Payne - Platform Lead, Twitter, Inc.
 http://twitter.com/al3x

Has it resumed? Still getting lots of intermittency here.

∞ Andy Badera
∞ This email is: [ ] bloggable [x] ask first [ ] private
∞ Google me: http://www.google.com/search?q=(andrew+badera)+OR+(andy+badera)


[twitter-dev] Re: Timeouts and API Errors, Tuesday August 11th

2009-08-11 Thread Dewald Pretorius

My guess is it's still ongoing. I'm seeing far more rejections per
second, and the number of backed-off retries have also increased.

Dewald

On Aug 11, 5:37 pm, Andrew Badera and...@badera.us wrote:
 On Tue, Aug 11, 2009 at 4:11 PM, Alex Paynea...@twitter.com wrote:
  Our operations staff has informed me that the attack ceased several minutes
  ago. Site performance should be returning to normal.

  On Tue, Aug 11, 2009 at 12:23, Alex Payne a...@twitter.com wrote:

  We're currently experiencing another wave of Distributed Denial of Service
  (DDoS) attacks against our system. Expect periodic slowness and errors 
  until
  the attack passes or is countered by our operations team and hosting
  provider. Updates will be provided as we get them.
  Thanks for your patience.

  --
  Alex Payne - Platform Lead, Twitter, Inc.
 http://twitter.com/al3x

 Has it resumed? Still getting lots of intermittency here.

 ∞ Andy Badera
 ∞ This email is: [ ] bloggable [x] ask first [ ] private
 ∞ Google me:http://www.google.com/search?q=(andrew+badera)+OR+(andy+badera)


[twitter-dev] Re: Timeouts and API Errors, Tuesday August 11th

2009-08-11 Thread Alex Payne
Yes, I've just been informed that the attack has resumed, and that our
service provider is putting network hardware in place to counter the attack.
We're trying to work with them to ensure minimal impact to the API, but in
the near term there may be issues with OAuth and the Streaming API.
This is a bit of a juggling act, as we're trying to coordinate our team, the
operations team, our service provider's staff, and specialists that they've
brought in for this issue. Please bear with us.

On Tue, Aug 11, 2009 at 13:54, Dewald Pretorius dpr...@gmail.com wrote:


 My guess is it's still ongoing. I'm seeing far more rejections per
 second, and the number of backed-off retries have also increased.

 Dewald

 On Aug 11, 5:37 pm, Andrew Badera and...@badera.us wrote:
  On Tue, Aug 11, 2009 at 4:11 PM, Alex Paynea...@twitter.com wrote:
   Our operations staff has informed me that the attack ceased several
 minutes
   ago. Site performance should be returning to normal.
 
   On Tue, Aug 11, 2009 at 12:23, Alex Payne a...@twitter.com wrote:
 
   We're currently experiencing another wave of Distributed Denial of
 Service
   (DDoS) attacks against our system. Expect periodic slowness and errors
 until
   the attack passes or is countered by our operations team and hosting
   provider. Updates will be provided as we get them.
   Thanks for your patience.
 
   --
   Alex Payne - Platform Lead, Twitter, Inc.
  http://twitter.com/al3x
 
  Has it resumed? Still getting lots of intermittency here.
 
  ∞ Andy Badera
  ∞ This email is: [ ] bloggable [x] ask first [ ] private
  ∞ Google me:
 http://www.google.com/search?q=(andrew+badera)+OR+(andy+badera)




-- 
Alex Payne - Platform Lead, Twitter, Inc.
http://twitter.com/al3x


[twitter-dev] Re: Timeouts and API Errors, Tuesday August 11th

2009-08-11 Thread Sean Callahan

Alex,

Did not see this post and posted a new message. Still receiving lots
of errors and no one can login on our site, tweetphoto.com, right now
along with a handful of others (that I've tried myself). Just wanted
to give you a heads up. Thanks!

Sean

On Aug 11, 1:11 pm, Alex Payne a...@twitter.com wrote:
 Our operations staff has informed me that the attack ceased several minutes
 ago. Site performance should be returning to normal.

 On Tue, Aug 11, 2009 at 12:23, Alex Payne a...@twitter.com wrote:
  We're currently experiencing another wave of Distributed Denial of Service
  (DDoS) attacks against our system. Expect periodic slowness and errors until
  the attack passes or is countered by our operations team and hosting
  provider. Updates will be provided as we get them.
  Thanks for your patience.

  --
  Alex Payne - Platform Lead, Twitter, Inc.
 http://twitter.com/al3x

 --
 Alex Payne - Platform Lead, Twitter, Inc.http://twitter.com/al3x


[twitter-dev] Re: Timeouts and API Errors, Tuesday August 11th

2009-08-11 Thread Alex Payne
We're aware of these issues; sorry.
Our ops team tells me that the countermeasures that are being put in place
should not cause the 302 redirect behavior that impacted OAuth and other
services late last week. If you're seeing that behavior, please post here
and we'll coordinate with them to eliminate it.

On Tue, Aug 11, 2009 at 13:58, Sean Callahan seancalla...@gmail.com wrote:


 Alex,

 Did not see this post and posted a new message. Still receiving lots
 of errors and no one can login on our site, tweetphoto.com, right now
 along with a handful of others (that I've tried myself). Just wanted
 to give you a heads up. Thanks!

 Sean

 On Aug 11, 1:11 pm, Alex Payne a...@twitter.com wrote:
  Our operations staff has informed me that the attack ceased several
 minutes
  ago. Site performance should be returning to normal.
 
  On Tue, Aug 11, 2009 at 12:23, Alex Payne a...@twitter.com wrote:
   We're currently experiencing another wave of Distributed Denial of
 Service
   (DDoS) attacks against our system. Expect periodic slowness and errors
 until
   the attack passes or is countered by our operations team and hosting
   provider. Updates will be provided as we get them.
   Thanks for your patience.
 
   --
   Alex Payne - Platform Lead, Twitter, Inc.
  http://twitter.com/al3x
 
  --
  Alex Payne - Platform Lead, Twitter, Inc.http://twitter.com/al3x




-- 
Alex Payne - Platform Lead, Twitter, Inc.
http://twitter.com/al3x


[twitter-dev] Re: Timeouts and API Errors, Tuesday August 11th

2009-08-11 Thread Ryan Sarver

Also, please be sure to provide packet dumps and full headers where
possible so we can more easily determine the source of the issue.

Thanks, Ryan

On Tue, Aug 11, 2009 at 2:00 PM, Alex Paynea...@twitter.com wrote:
 We're aware of these issues; sorry.
 Our ops team tells me that the countermeasures that are being put in place
 should not cause the 302 redirect behavior that impacted OAuth and other
 services late last week. If you're seeing that behavior, please post here
 and we'll coordinate with them to eliminate it.

 On Tue, Aug 11, 2009 at 13:58, Sean Callahan seancalla...@gmail.com wrote:

 Alex,

 Did not see this post and posted a new message. Still receiving lots
 of errors and no one can login on our site, tweetphoto.com, right now
 along with a handful of others (that I've tried myself). Just wanted
 to give you a heads up. Thanks!

 Sean

 On Aug 11, 1:11 pm, Alex Payne a...@twitter.com wrote:
  Our operations staff has informed me that the attack ceased several
  minutes
  ago. Site performance should be returning to normal.
 
  On Tue, Aug 11, 2009 at 12:23, Alex Payne a...@twitter.com wrote:
   We're currently experiencing another wave of Distributed Denial of
   Service
   (DDoS) attacks against our system. Expect periodic slowness and errors
   until
   the attack passes or is countered by our operations team and hosting
   provider. Updates will be provided as we get them.
   Thanks for your patience.
 
   --
   Alex Payne - Platform Lead, Twitter, Inc.
  http://twitter.com/al3x
 
  --
  Alex Payne - Platform Lead, Twitter, Inc.http://twitter.com/al3x



 --
 Alex Payne - Platform Lead, Twitter, Inc.
 http://twitter.com/al3x



[twitter-dev] Re: Timeouts and API Errors, Tuesday August 11th

2009-08-11 Thread Andrew Badera

On Tue, Aug 11, 2009 at 5:01 PM, Andrew Baderaand...@badera.us wrote:
 On Tue, Aug 11, 2009 at 4:57 PM, Alex Paynea...@twitter.com wrote:
 Yes, I've just been informed that the attack has resumed, and that our
 service provider is putting network hardware in place to counter the attack.
 We're trying to work with them to ensure minimal impact to the API, but in
 the near term there may be issues with OAuth and the Streaming API.
 This is a bit of a juggling act, as we're trying to coordinate our team, the
 operations team, our service provider's staff, and specialists that they've
 brought in for this issue. Please bear with us.



 Thanks for the update Alex. No worries here, you all seem to be
 keeping us much more comfortably updated than most of Friday.

 --ab



*Thursday, not Friday


[twitter-dev] Re: Timeouts and API Errors, Tuesday August 11th

2009-08-11 Thread Alex Payne
Just found out that our hosting provider put some hardware in place that may
cause disruptions. Our operations team just spoke them, and they should be
taking it down in 15 - 30 minutes.

On Tue, Aug 11, 2009 at 14:03, Andrew Badera and...@badera.us wrote:


 On Tue, Aug 11, 2009 at 5:01 PM, Andrew Baderaand...@badera.us wrote:
  On Tue, Aug 11, 2009 at 4:57 PM, Alex Paynea...@twitter.com wrote:
  Yes, I've just been informed that the attack has resumed, and that our
  service provider is putting network hardware in place to counter the
 attack.
  We're trying to work with them to ensure minimal impact to the API, but
 in
  the near term there may be issues with OAuth and the Streaming API.
  This is a bit of a juggling act, as we're trying to coordinate our team,
 the
  operations team, our service provider's staff, and specialists that
 they've
  brought in for this issue. Please bear with us.
 
 
 
  Thanks for the update Alex. No worries here, you all seem to be
  keeping us much more comfortably updated than most of Friday.
 
  --ab
 


 *Thursday, not Friday




-- 
Alex Payne - Platform Lead, Twitter, Inc.
http://twitter.com/al3x


[twitter-dev] Re: Timeouts and API Errors, Tuesday August 11th

2009-08-11 Thread Dewald Pretorius

For me the API behavior is now back again to this morning, with around
2 to 5 rejections per second, and most being successful on the first
or second backed-off retry.

Dewald

On Aug 11, 6:22 pm, Alex Payne a...@twitter.com wrote:
 Just found out that our hosting provider put some hardware in place that may
 cause disruptions. Our operations team just spoke them, and they should be
 taking it down in 15 - 30 minutes.



 On Tue, Aug 11, 2009 at 14:03, Andrew Badera and...@badera.us wrote:

  On Tue, Aug 11, 2009 at 5:01 PM, Andrew Baderaand...@badera.us wrote:
   On Tue, Aug 11, 2009 at 4:57 PM, Alex Paynea...@twitter.com wrote:
   Yes, I've just been informed that the attack has resumed, and that our
   service provider is putting network hardware in place to counter the
  attack.
   We're trying to work with them to ensure minimal impact to the API, but
  in
   the near term there may be issues with OAuth and the Streaming API.
   This is a bit of a juggling act, as we're trying to coordinate our team,
  the
   operations team, our service provider's staff, and specialists that
  they've
   brought in for this issue. Please bear with us.

   Thanks for the update Alex. No worries here, you all seem to be
   keeping us much more comfortably updated than most of Friday.

   --ab

  *Thursday, not Friday

 --
 Alex Payne - Platform Lead, Twitter, Inc.http://twitter.com/al3x