Our app, Social Snap was granted whitelisting status back in June, 2010. This autumn, we added another host machine to the app, and started trying to get its IP added to our original whitelisting. After several months receiving no response to several on-line communications, I located an e-mail address for the Twitter API (a...@twitter.com), and sent the request via that channel, on 30 November of this year.
Since that date (nearly a month, as of today), we have received no reply of any sort to these various requests. Can someone explain if the add-an-IP process is perhaps inherently much slower that the original whitelisting request, or is there some other factor at work here of which we are unaware? The inability to whitelist our other IP address has now become a significant impediment in the development and deployment of our Twitter-based application, Social Snap (TM). Thanks... Len Shaefer Software Development Serengeti Communications -- Twitter developer documentation and resources: http://dev.twitter.com/doc API updates via Twitter: http://twitter.com/twitterapi Issues/Enhancements Tracker: http://code.google.com/p/twitter-api/issues/list Change your membership to this group: http://groups.google.com/group/twitter-development-talk