[twitter-dev] Re: Rate limit exceeded for whitelisted app after inactivity.

2009-02-21 Thread gsmaverick

In case you missed it the max number of requests for any app is now
20k an hour.  So maybe that's your issue?

On Feb 20, 7:34 pm, CrewXp cre...@gmail.com wrote:
 Hey, we requested to be whitelisted about a month or two ago and it
 seemed like everything worked fine after we were added, but school
 ended for the semester here at our university, so the program's use
 stopped. School is back in session, so we have faculty using the
 program again, and are starting to see the Rate limit exceeded for our
 app.

 Is there a period where we are removed from the whitelist if the
 application isn't in use for a while?


[twitter-dev] Re: Rate limit exceeded for whitelisted app after inactivity.

2009-02-21 Thread Cameron Kaiser

  Hey, we requested to be whitelisted about a month or two ago and it
  seemed like everything worked fine after we were added, but school
  ended for the semester here at our university, so the program's use
  stopped. School is back in session, so we have faculty using the
  program again, and are starting to see the Rate limit exceeded for our
  app.
 
  Is there a period where we are removed from the whitelist if the
  application isn't in use for a while?
 
 In case you missed it the max number of requests for any app is now
 20k an hour.  So maybe that's your issue?

Only if he is whitelisted, and it doesn't sound like the OP knows for sure.

-- 
 personal: http://www.cameronkaiser.com/ --
  Cameron Kaiser * Floodgap Systems * www.floodgap.com * ckai...@floodgap.com
-- Immortality can always be assured by spectacular error. -- J. K. Galbraith -


[twitter-dev] Re: Rate limit exceeded for whitelisted app after inactivity.

2009-02-21 Thread dougw

CrewXp,
Can you run a request to the rate limit status method and share with
us what it returns?

http://apiwiki.twitter.com/REST+API+Documentation#ratelimitstatus

For example, here's my waitlisted account:

?xml version=1.0 encoding=UTF-8?
hash
  remaining-hits type=integer19995/remaining-hits
  hourly-limit type=integer2/hourly-limit
  reset-time type=datetime2009-02-21T18:00:41+00:00/reset-time
  reset-time-in-seconds type=integer1235239241/reset-time-in-
seconds
/hash

As you can see, I have an hourly limit of 2 calls. All whitelisted
accounts should see this, too.

@dougw

On Feb 21, 11:58 am, Cameron Kaiser spec...@floodgap.com wrote:
   Hey, we requested to be whitelisted about a month or two ago and it
   seemed like everything worked fine after we were added, but school
   ended for the semester here at our university, so the program's use
   stopped. School is back in session, so we have faculty using the
   program again, and are starting to see the Rate limit exceeded for our
   app.

   Is there a period where we are removed from the whitelist if the
   application isn't in use for a while?

  In case you missed it the max number of requests for any app is now
  20k an hour.  So maybe that's your issue?

 Only if he is whitelisted, and it doesn't sound like the OP knows for sure.

 --
  personal:http://www.cameronkaiser.com/--
   Cameron Kaiser * Floodgap Systems *www.floodgap.com* ckai...@floodgap.com
 -- Immortality can always be assured by spectacular error. -- J. K. Galbraith 
 -


[twitter-dev] Re: Rate limit exceeded for whitelisted app after inactivity.

2009-02-21 Thread Doug Williams
CrewXp,
Can you run a request to the rate limit status method and share with us what
it returns?

http://apiwiki.twitter.com/REST+API+Documentation#ratelimitstatus

For example, here's my waitlisted account:

?xml version=1.0 encoding=UTF-8?
hash
  remaining-hits type=integer19995/remaining-hits
  hourly-limit type=integer2/hourly-limit
  reset-time type=datetime2009-02-21T18:00:41+00:00/reset-time
  reset-time-in-seconds type=integer1235239241/reset-time-in-seconds
/hash

As you can see, I have an hourly limit of 2 calls. All whitelisted
accounts should see this, too.

@dougw

On Sat, Feb 21, 2009 at 11:58 AM, Cameron Kaiser spec...@floodgap.comwrote:


   Hey, we requested to be whitelisted about a month or two ago and it
   seemed like everything worked fine after we were added, but school
   ended for the semester here at our university, so the program's use
   stopped. School is back in session, so we have faculty using the
   program again, and are starting to see the Rate limit exceeded for our
   app.
  
   Is there a period where we are removed from the whitelist if the
   application isn't in use for a while?
 
  In case you missed it the max number of requests for any app is now
  20k an hour.  So maybe that's your issue?

 Only if he is whitelisted, and it doesn't sound like the OP knows for sure.

 --
  personal:
 http://www.cameronkaiser.com/ --
  Cameron Kaiser * Floodgap Systems * www.floodgap.com *
 ckai...@floodgap.com
 -- Immortality can always be assured by spectacular error. -- J. K.
 Galbraith -




-- 
Doug Williams

do...@igudo.com
http://www.igudo.com


Re: Rate limit exceeded for whitelisted app

2008-12-03 Thread fastest963

It seems they are still restoring the database...


Re: Rate limit exceeded for whitelisted app

2008-12-03 Thread Swap

Thanks Alex!

On Dec 3, 8:15 am, Alex Payne [EMAIL PROTECTED] wrote:
 The updated estimate I've just received from our ops guys is more
 than 15 minutes and less than 12 hours.  They have to restore from a
 nightly database backup.  Said backups are quite large, and take some
 time to get through.  Thanks for your patience.



 On Tue, Dec 2, 2008 at 18:39, Yu-Shan Fung [EMAIL PROTECTED] wrote:
  Thanks for being so responsive. You guys rock!

  On Tue, Dec 2, 2008 at 6:37 PM, Alex Payne [EMAIL PROTECTED] wrote:

  Just talked to our Operations team.  It looks like some database
  maintenance inadvertently truncated our table of whitelisted users.
  We're restoring that as I type and everything will be back to normal
  shortly.

  On Tue, Dec 2, 2008 at 18:25, Alex Payne [EMAIL PROTECTED] wrote:
   No, there's no change in policy, but perhaps we have a bug.  Yours is
   the second report of a rate limit issue.

   On Tue, Dec 2, 2008 at 18:23, Yu-Shan Fung [EMAIL PROTECTED]
   wrote:
   Hi,
   Our app (mrtweet.net), which has been whitelisted (@mrtweet) since a
   couple
   of weeks back, has suddenly began seeing the rate limit exceeded
   error
   since around 3:45pm (pacific) today. Was there a change in policy, or
   do I
   have to reapply for whitelisting?
   Thanks!
   Yu-Shan.

   --
   Alex Payne - API Lead, Twitter, Inc.
  http://twitter.com/al3x

  --
  Alex Payne - API Lead, Twitter, Inc.
 http://twitter.com/al3x

  --
  Reality is that which, when you stop believing in it, doesn't go away.
  - Philip K. Dick, American Writer

 --
 Alex Payne - API Lead, Twitter, Inc.http://twitter.com/al3x


RE: Rate limit exceeded for whitelisted app

2008-12-03 Thread Michael E. Carluen

Alex, Seems like my whitelisted app got hit by this. Currently, 10:45pm PST
and TwitWall.com is getting hit by the rate limit.

Thanks in advance.
Michael E. Carluen


 -Original Message-
 From: twitter-development-talk@googlegroups.com [mailto:twitter-
 [EMAIL PROTECTED] On Behalf Of Alex Payne
 Sent: Tuesday, December 02, 2008 6:38 PM
 To: twitter-development-talk@googlegroups.com
 Cc: Steve Ng Ming Yeow
 Subject: Re: Rate limit exceeded for whitelisted app
 
 
 Just talked to our Operations team.  It looks like some database
 maintenance inadvertently truncated our table of whitelisted users.
 We're restoring that as I type and everything will be back to normal
 shortly.
 
 On Tue, Dec 2, 2008 at 18:25, Alex Payne [EMAIL PROTECTED] wrote:
  No, there's no change in policy, but perhaps we have a bug.  Yours is
  the second report of a rate limit issue.
 
  On Tue, Dec 2, 2008 at 18:23, Yu-Shan Fung [EMAIL PROTECTED]
 wrote:
  Hi,
  Our app (mrtweet.net), which has been whitelisted (@mrtweet) since a
 couple
  of weeks back, has suddenly began seeing the rate limit exceeded
 error
  since around 3:45pm (pacific) today. Was there a change in policy, or
 do I
  have to reapply for whitelisting?
  Thanks!
  Yu-Shan.
 
 
 
 
  --
  Alex Payne - API Lead, Twitter, Inc.
  http://twitter.com/al3x
 
 
 
 
 --
 Alex Payne - API Lead, Twitter, Inc.
 http://twitter.com/al3x



Re: Rate limit exceeded for whitelisted app

2008-12-03 Thread Alex Payne

The database restore is complete, everything should be back to normal.

On Wed, Dec 3, 2008 at 07:36, fastest963 [EMAIL PROTECTED] wrote:

 It looks like IPs still work? Twittertrend is still running perfectly
 fine?
 I think whitelisted users/IPs are hitting the rate_limit but the API
 isn't acknowledging it? My remaining_hits is -36 but my API requests
 are still processing fine.




-- 
Alex Payne - API Lead, Twitter, Inc.
http://twitter.com/al3x


Re: Rate limit exceeded for whitelisted app

2008-12-03 Thread Bruno G

Great! Thanks for being on top of it.

On Dec 3, 11:54 am, Alex Payne [EMAIL PROTECTED] wrote:
 The database restore is complete, everything should be back to normal.

 On Wed, Dec 3, 2008 at 07:36, fastest963 [EMAIL PROTECTED] wrote:

  It looks like IPs still work? Twittertrend is still running perfectly
  fine?
  I think whitelisted users/IPs are hitting the rate_limit but the API
  isn't acknowledging it? My remaining_hits is -36 but my API requests
  are still processing fine.

 --
 Alex Payne - API Lead, Twitter, Inc.http://twitter.com/al3x


Re: Rate limit exceeded for whitelisted app

2008-12-02 Thread Alex Payne

The updated estimate I've just received from our ops guys is more
than 15 minutes and less than 12 hours.  They have to restore from a
nightly database backup.  Said backups are quite large, and take some
time to get through.  Thanks for your patience.

On Tue, Dec 2, 2008 at 18:39, Yu-Shan Fung [EMAIL PROTECTED] wrote:
 Thanks for being so responsive. You guys rock!

 On Tue, Dec 2, 2008 at 6:37 PM, Alex Payne [EMAIL PROTECTED] wrote:

 Just talked to our Operations team.  It looks like some database
 maintenance inadvertently truncated our table of whitelisted users.
 We're restoring that as I type and everything will be back to normal
 shortly.

 On Tue, Dec 2, 2008 at 18:25, Alex Payne [EMAIL PROTECTED] wrote:
  No, there's no change in policy, but perhaps we have a bug.  Yours is
  the second report of a rate limit issue.
 
  On Tue, Dec 2, 2008 at 18:23, Yu-Shan Fung [EMAIL PROTECTED]
  wrote:
  Hi,
  Our app (mrtweet.net), which has been whitelisted (@mrtweet) since a
  couple
  of weeks back, has suddenly began seeing the rate limit exceeded
  error
  since around 3:45pm (pacific) today. Was there a change in policy, or
  do I
  have to reapply for whitelisting?
  Thanks!
  Yu-Shan.
 
 
 
 
  --
  Alex Payne - API Lead, Twitter, Inc.
  http://twitter.com/al3x
 



 --
 Alex Payne - API Lead, Twitter, Inc.
 http://twitter.com/al3x



 --
 Reality is that which, when you stop believing in it, doesn't go away.
 - Philip K. Dick, American Writer




-- 
Alex Payne - API Lead, Twitter, Inc.
http://twitter.com/al3x