[twitter-dev] Re: Rate limit exceeded for whitelisted app after inactivity.
In case you missed it the max number of requests for any app is now 20k an hour. So maybe that's your issue? On Feb 20, 7:34 pm, CrewXp cre...@gmail.com wrote: Hey, we requested to be whitelisted about a month or two ago and it seemed like everything worked fine after we were added, but school ended for the semester here at our university, so the program's use stopped. School is back in session, so we have faculty using the program again, and are starting to see the Rate limit exceeded for our app. Is there a period where we are removed from the whitelist if the application isn't in use for a while?
[twitter-dev] Re: Rate limit exceeded for whitelisted app after inactivity.
Hey, we requested to be whitelisted about a month or two ago and it seemed like everything worked fine after we were added, but school ended for the semester here at our university, so the program's use stopped. School is back in session, so we have faculty using the program again, and are starting to see the Rate limit exceeded for our app. Is there a period where we are removed from the whitelist if the application isn't in use for a while? In case you missed it the max number of requests for any app is now 20k an hour. So maybe that's your issue? Only if he is whitelisted, and it doesn't sound like the OP knows for sure. -- personal: http://www.cameronkaiser.com/ -- Cameron Kaiser * Floodgap Systems * www.floodgap.com * ckai...@floodgap.com -- Immortality can always be assured by spectacular error. -- J. K. Galbraith -
[twitter-dev] Re: Rate limit exceeded for whitelisted app after inactivity.
CrewXp, Can you run a request to the rate limit status method and share with us what it returns? http://apiwiki.twitter.com/REST+API+Documentation#ratelimitstatus For example, here's my waitlisted account: ?xml version=1.0 encoding=UTF-8? hash remaining-hits type=integer19995/remaining-hits hourly-limit type=integer2/hourly-limit reset-time type=datetime2009-02-21T18:00:41+00:00/reset-time reset-time-in-seconds type=integer1235239241/reset-time-in- seconds /hash As you can see, I have an hourly limit of 2 calls. All whitelisted accounts should see this, too. @dougw On Feb 21, 11:58 am, Cameron Kaiser spec...@floodgap.com wrote: Hey, we requested to be whitelisted about a month or two ago and it seemed like everything worked fine after we were added, but school ended for the semester here at our university, so the program's use stopped. School is back in session, so we have faculty using the program again, and are starting to see the Rate limit exceeded for our app. Is there a period where we are removed from the whitelist if the application isn't in use for a while? In case you missed it the max number of requests for any app is now 20k an hour. So maybe that's your issue? Only if he is whitelisted, and it doesn't sound like the OP knows for sure. -- personal:http://www.cameronkaiser.com/-- Cameron Kaiser * Floodgap Systems *www.floodgap.com* ckai...@floodgap.com -- Immortality can always be assured by spectacular error. -- J. K. Galbraith -
[twitter-dev] Re: Rate limit exceeded for whitelisted app after inactivity.
CrewXp, Can you run a request to the rate limit status method and share with us what it returns? http://apiwiki.twitter.com/REST+API+Documentation#ratelimitstatus For example, here's my waitlisted account: ?xml version=1.0 encoding=UTF-8? hash remaining-hits type=integer19995/remaining-hits hourly-limit type=integer2/hourly-limit reset-time type=datetime2009-02-21T18:00:41+00:00/reset-time reset-time-in-seconds type=integer1235239241/reset-time-in-seconds /hash As you can see, I have an hourly limit of 2 calls. All whitelisted accounts should see this, too. @dougw On Sat, Feb 21, 2009 at 11:58 AM, Cameron Kaiser spec...@floodgap.comwrote: Hey, we requested to be whitelisted about a month or two ago and it seemed like everything worked fine after we were added, but school ended for the semester here at our university, so the program's use stopped. School is back in session, so we have faculty using the program again, and are starting to see the Rate limit exceeded for our app. Is there a period where we are removed from the whitelist if the application isn't in use for a while? In case you missed it the max number of requests for any app is now 20k an hour. So maybe that's your issue? Only if he is whitelisted, and it doesn't sound like the OP knows for sure. -- personal: http://www.cameronkaiser.com/ -- Cameron Kaiser * Floodgap Systems * www.floodgap.com * ckai...@floodgap.com -- Immortality can always be assured by spectacular error. -- J. K. Galbraith - -- Doug Williams do...@igudo.com http://www.igudo.com
Re: Rate limit exceeded for whitelisted app
It seems they are still restoring the database...
Re: Rate limit exceeded for whitelisted app
Thanks Alex! On Dec 3, 8:15 am, Alex Payne [EMAIL PROTECTED] wrote: The updated estimate I've just received from our ops guys is more than 15 minutes and less than 12 hours. They have to restore from a nightly database backup. Said backups are quite large, and take some time to get through. Thanks for your patience. On Tue, Dec 2, 2008 at 18:39, Yu-Shan Fung [EMAIL PROTECTED] wrote: Thanks for being so responsive. You guys rock! On Tue, Dec 2, 2008 at 6:37 PM, Alex Payne [EMAIL PROTECTED] wrote: Just talked to our Operations team. It looks like some database maintenance inadvertently truncated our table of whitelisted users. We're restoring that as I type and everything will be back to normal shortly. On Tue, Dec 2, 2008 at 18:25, Alex Payne [EMAIL PROTECTED] wrote: No, there's no change in policy, but perhaps we have a bug. Yours is the second report of a rate limit issue. On Tue, Dec 2, 2008 at 18:23, Yu-Shan Fung [EMAIL PROTECTED] wrote: Hi, Our app (mrtweet.net), which has been whitelisted (@mrtweet) since a couple of weeks back, has suddenly began seeing the rate limit exceeded error since around 3:45pm (pacific) today. Was there a change in policy, or do I have to reapply for whitelisting? Thanks! Yu-Shan. -- Alex Payne - API Lead, Twitter, Inc. http://twitter.com/al3x -- Alex Payne - API Lead, Twitter, Inc. http://twitter.com/al3x -- Reality is that which, when you stop believing in it, doesn't go away. - Philip K. Dick, American Writer -- Alex Payne - API Lead, Twitter, Inc.http://twitter.com/al3x
RE: Rate limit exceeded for whitelisted app
Alex, Seems like my whitelisted app got hit by this. Currently, 10:45pm PST and TwitWall.com is getting hit by the rate limit. Thanks in advance. Michael E. Carluen -Original Message- From: twitter-development-talk@googlegroups.com [mailto:twitter- [EMAIL PROTECTED] On Behalf Of Alex Payne Sent: Tuesday, December 02, 2008 6:38 PM To: twitter-development-talk@googlegroups.com Cc: Steve Ng Ming Yeow Subject: Re: Rate limit exceeded for whitelisted app Just talked to our Operations team. It looks like some database maintenance inadvertently truncated our table of whitelisted users. We're restoring that as I type and everything will be back to normal shortly. On Tue, Dec 2, 2008 at 18:25, Alex Payne [EMAIL PROTECTED] wrote: No, there's no change in policy, but perhaps we have a bug. Yours is the second report of a rate limit issue. On Tue, Dec 2, 2008 at 18:23, Yu-Shan Fung [EMAIL PROTECTED] wrote: Hi, Our app (mrtweet.net), which has been whitelisted (@mrtweet) since a couple of weeks back, has suddenly began seeing the rate limit exceeded error since around 3:45pm (pacific) today. Was there a change in policy, or do I have to reapply for whitelisting? Thanks! Yu-Shan. -- Alex Payne - API Lead, Twitter, Inc. http://twitter.com/al3x -- Alex Payne - API Lead, Twitter, Inc. http://twitter.com/al3x
Re: Rate limit exceeded for whitelisted app
The database restore is complete, everything should be back to normal. On Wed, Dec 3, 2008 at 07:36, fastest963 [EMAIL PROTECTED] wrote: It looks like IPs still work? Twittertrend is still running perfectly fine? I think whitelisted users/IPs are hitting the rate_limit but the API isn't acknowledging it? My remaining_hits is -36 but my API requests are still processing fine. -- Alex Payne - API Lead, Twitter, Inc. http://twitter.com/al3x
Re: Rate limit exceeded for whitelisted app
Great! Thanks for being on top of it. On Dec 3, 11:54 am, Alex Payne [EMAIL PROTECTED] wrote: The database restore is complete, everything should be back to normal. On Wed, Dec 3, 2008 at 07:36, fastest963 [EMAIL PROTECTED] wrote: It looks like IPs still work? Twittertrend is still running perfectly fine? I think whitelisted users/IPs are hitting the rate_limit but the API isn't acknowledging it? My remaining_hits is -36 but my API requests are still processing fine. -- Alex Payne - API Lead, Twitter, Inc.http://twitter.com/al3x
Re: Rate limit exceeded for whitelisted app
The updated estimate I've just received from our ops guys is more than 15 minutes and less than 12 hours. They have to restore from a nightly database backup. Said backups are quite large, and take some time to get through. Thanks for your patience. On Tue, Dec 2, 2008 at 18:39, Yu-Shan Fung [EMAIL PROTECTED] wrote: Thanks for being so responsive. You guys rock! On Tue, Dec 2, 2008 at 6:37 PM, Alex Payne [EMAIL PROTECTED] wrote: Just talked to our Operations team. It looks like some database maintenance inadvertently truncated our table of whitelisted users. We're restoring that as I type and everything will be back to normal shortly. On Tue, Dec 2, 2008 at 18:25, Alex Payne [EMAIL PROTECTED] wrote: No, there's no change in policy, but perhaps we have a bug. Yours is the second report of a rate limit issue. On Tue, Dec 2, 2008 at 18:23, Yu-Shan Fung [EMAIL PROTECTED] wrote: Hi, Our app (mrtweet.net), which has been whitelisted (@mrtweet) since a couple of weeks back, has suddenly began seeing the rate limit exceeded error since around 3:45pm (pacific) today. Was there a change in policy, or do I have to reapply for whitelisting? Thanks! Yu-Shan. -- Alex Payne - API Lead, Twitter, Inc. http://twitter.com/al3x -- Alex Payne - API Lead, Twitter, Inc. http://twitter.com/al3x -- Reality is that which, when you stop believing in it, doesn't go away. - Philip K. Dick, American Writer -- Alex Payne - API Lead, Twitter, Inc. http://twitter.com/al3x