RE: [U2] Automated Faxing
We are a small 'Mom and Pop' shop and have no test environment. We have no developers. I'm the IT Director, but I'm also the IT Department. The primary programmer is also the CEO and CFO. This system has been up and running for a couple decades and they've never had a test environment and see no need for one now. Yes, even after the fax fiasco. I'd like to get them to read the book Who Moved My Cheese but alas... Karl quote who=Hona, David S I'm guessing that you did test it (in your test environment) and everything went according to your test plan? If you just upgraded in good faith, well that's business risk decision that no vendor can or should make for their clients. Regards David -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, June 07, 2007 12:29 AM To: u2-users@listserver.u2ug.org Subject: [U2] Automated Faxing We are on an AIX system running Universe. Currently we are using Esker Software's VSI-FAX product. They have come out with version 6 and we upgraded in good faith. Like UV, the upgrades are free with continued maintenance. The upgrade went smoothly, however a bug appeared shortly causing faxes to be corrupted or not sent at all. Some faxes made it, but there wasn't a way to know. With over 300 faxes sent daily, we lost a lot of time having to call to find out if a fax was received or not. --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ -- Karl Pearson Director of I.T. ATS Industrial Supply, Inc. [EMAIL PROTECTED] http://www.atsindustrial.com 800-789-9300 x29 Local: 801-978-4429 Fax: 801-972-3888 To mess up your Linux PC, you have to really work at it; to mess up a microsoft PC you just have to work on it. --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
RE: [U2] Automated Faxing
From your description, it should be possible to run two instances. Just create two users, move the /etc/profile code to .profile, and have /etc/profile instantiate two daemons - one per user. I don't know the details, but if all VSI-FAX is using is environment variables, then that's just standard practice ... if on the other hand it's got hard-coded pathnames embedded in the program itself ... Cheers, Wol -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: 07 June 2007 14:53 To: u2-users@listserver.u2ug.org Subject: RE: [U2] Automated Faxing No, there's really no way to run 2 copies simultaneously. The software is installed in the $PATH and uses the $PATH to execute various and sundry things. It's initiated via /etc/profile, and looks for hard-coded instances of itself in hard-coded environment variables. The best we can do is install both copies, but only run one at a time by moving it into place. That's how the upgrade was done, so downgrading wasn't as difficult as it might have otherwise been. Karl quote who=Tony Gravagno karlp wrote: We are on an AIX system running Universe. Currently we are using Esker Software's VSI-FAX product. They have come out with version 6 The upgrade went smoothly, however a bug appeared From someone completely ignorant of the way VSI-FAX installs... Is there any way to run multiple releases of VSI-FAX simultaneously, perhaps to have faxes sent to a temporary efax number for the v6 output and have your v5 output go where it should? When you've verified that the v6 release is working as expected, remove the bit that changes the phone number and everything should go out properly. You can remove v5 as time permits, or leave it there in case you find any more anomalies and need to hot-switch back. HTH T --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ -- Karl Pearson Director of I.T. ATS Industrial Supply, Inc. [EMAIL PROTECTED] http://www.atsindustrial.com 800-789-9300 x29 Local: 801-978-4429 Fax: 801-972-3888 To mess up your Linux PC, you have to really work at it; to mess up a microsoft PC you just have to work on it. --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/ --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
RE: [U2] Automated Faxing
karlp wrote: We are on an AIX system running Universe. Currently we are using Esker Software's VSI-FAX product. They have come out with version 6 The upgrade went smoothly, however a bug appeared From someone completely ignorant of the way VSI-FAX installs... Is there any way to run multiple releases of VSI-FAX simultaneously, perhaps to have faxes sent to a temporary efax number for the v6 output and have your v5 output go where it should? When you've verified that the v6 release is working as expected, remove the bit that changes the phone number and everything should go out properly. You can remove v5 as time permits, or leave it there in case you find any more anomalies and need to hot-switch back. HTH T --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
RE: [U2] Automated Faxing
I'm guessing that you did test it (in your test environment) and everything went according to your test plan? If you just upgraded in good faith, well that's business risk decision that no vendor can or should make for their clients. Regards David -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, June 07, 2007 12:29 AM To: u2-users@listserver.u2ug.org Subject: [U2] Automated Faxing We are on an AIX system running Universe. Currently we are using Esker Software's VSI-FAX product. They have come out with version 6 and we upgraded in good faith. Like UV, the upgrades are free with continued maintenance. The upgrade went smoothly, however a bug appeared shortly causing faxes to be corrupted or not sent at all. Some faxes made it, but there wasn't a way to know. With over 300 faxes sent daily, we lost a lot of time having to call to find out if a fax was received or not. --- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
