Re: 12.04LTS and the Telstra 4G mobile wireless modem (Geoffrey)
Just to reiterate a comment I made to this thread previously. Are you sure the APN is not telstra.internet?? There is a difference between modems sold by Telstra and those sold by Big Pond. If you bought it at a Telstra shop it will be a Telstra one with an APN of telstra.internet >1. Re: 12.04LTS and the Telstra 4G mobile wireless modem (Geoffrey) > > > -- > > Message: 1 > Date: Tue, 04 Sep 2012 17:31:19 +1000 > From: Geoffrey > To: Ubuntu-AU > Subject: Re: 12.04LTS and the Telstra 4G mobile wireless modem > Message-ID: <1346743879.3895.69.camel@geoffrey-desktop> > Content-Type: text/plain; charset="UTF-8" > > I have made some progress with this Internet modem (but I'm not there > yet). > Firstly I established the current sierra modem driver version in each of > my two computers using the terminal command: 'modinfo sierra' > PC1 with 10.04LTS: v1.3.8 > PC2 with 12.04LTS: v.1.7.16 > I then referred to the Sierra Wireless link given by Jared Norris > (thanks) and downloaded the latest driver tar file: v.1.2_1740 > Note: This is listed for kernels 2.6.32 (10.04) on up to the last > mentioned 3.0.x. The kernel for 12.04 is 3.2.0. > The procedure used for PC2 (12.04LTS) was an abbreviated version of that > given by Sierra: > 1. Open the tar file and extract the three files Makefile, sierra.c and > sierra_net.c to Desktop. > 2. Move these three files to the Home folder (directory). > 3. Open Terminal and enter the command: cd /home/geoffrey > The prompt is now 'geoffrey' > 4. Enter the command: make > This should compile the driver files. It did. >Stay in the terminal. > 5. To install the divers enter: sudo make install > (Enter your sudo password if requested) > 6. Verify installation with the command: modinfo sierra > This duly showed that new sierra version v.1.2_1740 was successfully > installed. > > I then plugged in the Sierra modem Aircard 320U (not 360U as I have said > incorrectly previously), The blue power led was on and the blue signal > LED flashed indicating that it was ready to communicate. > > I then created a new connection name using Ubuntu's connection manager > which correctly identified the modem as the Sierra Aircard 320U. I > entered my previous user name and password and APN (telstra.bigpond). > Next I opened the Internet connection menu and found all the Mobile > Broadband connection names including the new one just created. These > have not been seen before so it seemed to be working at last. > However attempts to connect failed because the transmission signal (the > radiating applet) stopped after only 2 seconds, not long enough to make > a connection. It is not normal for the transmission to stop so quickly. > > And this is as far as I have got. Close but not near enough. Any further > advice will be gratefully received. > Geoffrey Combes > > > > > > > > > > -- > -- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au
Re: 12.04LTS and the Telstra 4G mobile wireless modem
I have made some progress with this Internet modem (but I'm not there yet). Firstly I established the current sierra modem driver version in each of my two computers using the terminal command: 'modinfo sierra' PC1 with 10.04LTS: v1.3.8 PC2 with 12.04LTS: v.1.7.16 I then referred to the Sierra Wireless link given by Jared Norris (thanks) and downloaded the latest driver tar file: v.1.2_1740 Note: This is listed for kernels 2.6.32 (10.04) on up to the last mentioned 3.0.x. The kernel for 12.04 is 3.2.0. The procedure used for PC2 (12.04LTS) was an abbreviated version of that given by Sierra: 1. Open the tar file and extract the three files Makefile, sierra.c and sierra_net.c to Desktop. 2. Move these three files to the Home folder (directory). 3. Open Terminal and enter the command: cd /home/geoffrey The prompt is now 'geoffrey' 4. Enter the command: make This should compile the driver files. It did. Stay in the terminal. 5. To install the divers enter: sudo make install (Enter your sudo password if requested) 6. Verify installation with the command: modinfo sierra This duly showed that new sierra version v.1.2_1740 was successfully installed. I then plugged in the Sierra modem Aircard 320U (not 360U as I have said incorrectly previously), The blue power led was on and the blue signal LED flashed indicating that it was ready to communicate. I then created a new connection name using Ubuntu's connection manager which correctly identified the modem as the Sierra Aircard 320U. I entered my previous user name and password and APN (telstra.bigpond). Next I opened the Internet connection menu and found all the Mobile Broadband connection names including the new one just created. These have not been seen before so it seemed to be working at last. However attempts to connect failed because the transmission signal (the radiating applet) stopped after only 2 seconds, not long enough to make a connection. It is not normal for the transmission to stop so quickly. And this is as far as I have got. Close but not near enough. Any further advice will be gratefully received. Geoffrey Combes -- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au
Re: 12.04LTS and the Telstra 4G mobile wireless modem
Hi Geoffrey, just a stupid question as I may have missed the beginning of this thread. But did you get the modem from Big Pond or from Telstra? You may say that these are the same company, but I have found that if you get the modem directly from Telstra the APN to use may be telstra.internet That is what I have had to use with my 3G modems. Cheers, Peter -- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au
Re: 12.04LTS and the Telstra 4G mobile wireless modem
On 19 August 2012 15:26, Geoffrey wrote: > Thanks to Harry, Colin, Peter and Ian for your advice. I respond to each > in turn. > Harry: I will follow up on the Huawei Wireless USB modem. For the > present I intend to pursue Telstra for an answer, rather than let them > off the hook. I believe that it would be a simple task for them to laod > a PC with Ubuntu and test the modem, after which they could let Linux > users have instructions on using the modem with a Linux OS. Telstra have > told me that they have used Ubuntu but without clarification. > > Colin: the lsusb command in Terminal lists the modem as 'ID 0f3d:68aa > Airprime, Incorporated'. So its presence is recognised. > the lsmod command has no match for 'UHCI' or anything similar. Vaguely > similar are 'usbhid Used by 0' and 'hid Used by 1 usbhid'. > > Peter: I have consulted the lists you recommended but there is no direct > reference to the 360U modem. I am still looking up the links to see if > there are other clues. From the remarks in the lists it seems that the > Ubuntu network connection manager is being used correctly and should > show the assigned connection name in the menu (which it is not doing > now). > > Ian: I am using the APN: telstra.bigpond. I believe that it is the > correct plan name. However I would like to see the screen grab of your > settings so please email. Thank you. > > Lastly to all: If I am able, with help, to get this modem working on > Ubuntu 12.04 I will certainly post the result on this Mailing List. > > Geoff Combes > > > > > -- > ubuntu-au mailing list > ubuntu-au@lists.ubuntu.com > https://lists.ubuntu.com/mailman/listinfo/ubuntu-au I found a link that you may or may not find useful - http://mycusthelpadmin.net/SIERRAWIRELESS/_cs/AnswerDetail.aspx?sSessionID=5180C4D3AD1341438EDD065089DFC5A4QTKEYQOQ&aid=44 It appears the drivers for this model aren't in by default on any Linux OS yet but they do have instructions for installing from that website. This may mean you need to follow these steps every time your kernel is upgraded though. -- Regards, Jared Norris https://wiki.ubuntu.com/JaredNorris -- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au
Re: 12.04LTS and the Telstra 4G mobile wireless modem
Thanks to Harry, Colin, Peter and Ian for your advice. I respond to each in turn. Harry: I will follow up on the Huawei Wireless USB modem. For the present I intend to pursue Telstra for an answer, rather than let them off the hook. I believe that it would be a simple task for them to laod a PC with Ubuntu and test the modem, after which they could let Linux users have instructions on using the modem with a Linux OS. Telstra have told me that they have used Ubuntu but without clarification. Colin: the lsusb command in Terminal lists the modem as 'ID 0f3d:68aa Airprime, Incorporated'. So its presence is recognised. the lsmod command has no match for 'UHCI' or anything similar. Vaguely similar are 'usbhid Used by 0' and 'hid Used by 1 usbhid'. Peter: I have consulted the lists you recommended but there is no direct reference to the 360U modem. I am still looking up the links to see if there are other clues. From the remarks in the lists it seems that the Ubuntu network connection manager is being used correctly and should show the assigned connection name in the menu (which it is not doing now). Ian: I am using the APN: telstra.bigpond. I believe that it is the correct plan name. However I would like to see the screen grab of your settings so please email. Thank you. Lastly to all: If I am able, with help, to get this modem working on Ubuntu 12.04 I will certainly post the result on this Mailing List. Geoff Combes -- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au
RE: 12.04LTS and the Telstra 4G mobile wireless modem
My experience with Telstra has never been good. I have a Telstra supplied (September 2008) Next G Sierra AirCard 880U USB Wireless Modem. Within weeks after having purchased this device from Telstra, Sierra reported though an End-Of-Life communication that the AirCard 880U was no longer available for sale. Telstra never offered any support for getting the device to work on a Linux OS and after trying for weeks through various Linux forums (including Ubuntu). Ubuntu versions in 2008 - 2010 would recognize the device as a Sierra AirCard 880U, but I was unable to connect this to my BIGPOND account. Ubuntu versions after 2010 did not recognize the device at all. I gave up tying to get it to work on a Linux-OS; now I still have it working on a back-up Windows XP-Desktop. In 2010 I obtained a Huawei Wireless USB Modem from Virgin, their support for Ubuntu was first class, they gave me a document with all the required steps and I had the device up in no time. Harry Degenaar -- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au
Re: 12.04LTS and the Telstra 4G mobile wireless modem
Further to my previous message: On Telstra's advice I checked the memory card inside the 4G modem. It is titled 'BIGPOND' which means the APN name is 'telstra.bigpond'. This is the same as I have been using with the old BP3-EXT modem for which a connection name appears in the menu. However no name appears in the menu when the 4G modem is plugged into the PC's USB socket and the modem signals readiness to relay data. Why not? (I ask myself). The modem is a standard UMTS, HSPA device and therefore should be recognised by Ubuntu. Or have I missed something? Thank you for any help. Geoffrey Combes -- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au
