Re: help needed with printers
On 05/05/12 07:04, Chris Robinson wrote: It sounds like cups is broken in some way. Try stopping the process and starting it again: sudo stop cups sudo start cups Try installing the printer again. If that fails then you could try removing cups completely and installing it again in case there's something not quite write with it: sudo apt-get -purge cups sudo apt-get install cups When you do the purge, look at see what it is going to remove. Removing some of these low level modules can take out more than you expect. How did you install Ubuntu (wubi, whole disk, alongside)? From a LiveCD or did you do an on-line install/upgrade?. Are you running 32bit or 64 bit? Test the drivers and the cups program by installing the Kyocera printer as a parallel port printer. Does it still fail? I'm really impressed with cups and the drivers in 12.04. You might consider a full upgrade to the new release. *From:* Peter Goggin petergog...@bigpond.com *To:* ubuntu-au@lists.ubuntu.com *Sent:* Friday, 4 May 2012 11:15 AM *Subject:* help needed with printers I have a Kyocera FS1010 laser printer. I have tried attaching it to my ubuntu box using the usb port. Ths system finds the printer and tries to load the drivers but then comes up with a CUPS Server internal error. Originally the kyocera was attached to my windows box as a shared printer and I could see it form the ubuntu box, but following the upgrade to 10.04 I started getting the CUPS error. How can I fix it so that I can use the kyocera as a usb printer on the ubuntu box? Regards Peter Goggin -- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com mailto:ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au I have reinstalled CUPS but the problem still remains. I can get my Samsung colour laser printer to work through the usb port but not yhe Kyocera FS1010. I am using 12.04 ubuntu. By the way even when connected to the windows box as a shared printer the ubuntu box cannot use the Kyocera. Any suggestions welcome. Regards Peter Goggin -- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au
Re: help needed with printers
I have reinstalled CUPS but the problem still remains. I can get my Samsung colour laser printer to work through the usb port but not yhe Kyocera FS1010. I am using 12.04 ubuntu. By the way even when connected to the windows box as a shared printer the ubuntu box cannot use the Kyocera. Any suggestions welcome. Regards Peter Goggin -- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au Can you copy the actual error message for us? Sometimes that gives a clue as to what is the actual issue. -- Regards, Jared Norris JP(Qual) BBehSc(Psych) https://wiki.ubuntu.com/JaredNorris -- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au
Re: help needed with printers
On 06/05/12 21:55, Jared Norris wrote: I have reinstalled CUPS but the problem still remains. I can get my Samsung colour laser printer to work through the usb port but not yhe Kyocera FS1010. I am using 12.04 ubuntu. By the way even when connected to the windows box as a shared printer the ubuntu box cannot use the Kyocera. Any suggestions welcome. Regards Peter Goggin -- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au Can you copy the actual error message for us? Sometimes that gives a clue as to what is the actual issue. The message is: There was an error during the CUPS operation: 'server-error-internal-error'. Regards Peter Goggin -- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au
Re: help needed with printers
From: Peter Goggin petergog...@bigpond.com To: Chris Robinson fabricat...@yahoo.com Cc: ubuntu-au@lists.ubuntu.com ubuntu-au@lists.ubuntu.com Sent: Sunday, 6 May 2012 9:41 PM Subject: Re: help needed with printers I have reinstalled CUPS but the problem still remains. I can get my Samsung colour laser printer to work through the usb port but not yhe Kyocera FS1010. I am using 12.04 ubuntu. By the way even when connected to the windows box as a shared printer the ubuntu box cannot use the Kyocera. Any suggestions welcome. Regards Peter Goggin Can you connect to the Windows workgroup from the Ubuntu Box? Add a printer and see if the Workgroup shows up. You should be able to see the Windows machine and the printer connected to it. (Set the workgroup name in /etc/samba/smb.conf and reboot) I've played with installing the Kyocera drivers here and it seems to work OK - I just don't have a Kyocera to test it properly. The reason I suggested the purge when removing cups was because it seems that there may be a problem with the Kyocera drivers - corrupted or unreadable. Cups is working because you can install the Samsung driver, but it's bombing on the Kyocera. I had hoped that if this was the case -purge and complete re-install would fix it, but if it's re-using a bad file in the archives rather than downloading it again... Maybe get rid of the .deb archives and try again? sudo rm /var/cache/apt/archives/*.deb sudo apt-get purge cups sudo apt-get install cups. You should see the gutenprint drivers removed and then re-installed after downloading Chris -- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au
Re: help needed with printers
On 07/05/12 00:08, Peter Goggin wrote: On 06/05/12 21:55, Jared Norris wrote: ... Can you copy the actual error message for us? Sometimes that gives a clue as to what is the actual issue. The message is: There was an error during the CUPS operation: 'server-error-internal-error'. What are the last few lines in /var/log/cups/error_log? Paul attachment: paul.vcf-- ubuntu-au mailing list ubuntu-au@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-au
