Re: [Bug 1944994] Re: ua tools will not install correctly

[Albert Franklin]

GNU nano 4.8
/var/log/ubuntu-advantage.log
  2021-09-24 10:40:26,358 - cli.py:(1326) [DEBUG]: Executed
with sys.argv: ['/usr/bin/ua', 'attach', '']
2021-09-24 10:40:26,358 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/private/machine-token.json
2021-09-24 10:40:26,358 - config.py:(442) [DEBUG]: File does not exist:
/var/lib/ubuntu-advantage/private/machine-token.json
2021-09-24 10:40:26,359 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/notices.json
2021-09-24 10:40:26,359 - config.py:(442) [DEBUG]: File does not exist:
/var/lib/ubuntu-advantage/notices.json
2021-09-24 10:40:26,369 - util.py:(676) [DEBUG]: Writing file:
/var/lib/ubuntu-advantage/notices.json
2021-09-24 10:40:26,370 - util.py:(676) [DEBUG]: Writing file:
/var/lib/ubuntu-advantage/private/lock
2021-09-24 10:40:26,371 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/notices.json
2021-09-24 10:40:26,378 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/private/machine-token.json
2021-09-24 10:40:26,379 - config.py:(442) [DEBUG]: File does not exist:
/var/lib/ubuntu-advantage/private/machine-token.json
2021-09-24 10:40:26,379 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/private/machine-token.json
2021-09-24 10:40:26,379 - config.py:(442) [DEBUG]: File does not exist:
/var/lib/ubuntu-advantage/private/machine-token.json
2021-09-24 10:40:26,379 - util.py:(419) [DEBUG]: Reading file:
/etc/machine-id
2021-09-24 10:40:26,379 - util.py:(419) [DEBUG]: Reading file:
/etc/os-release
2021-09-24 10:40:26,409 - util.py:(519) [DEBUG]: URL [POST]:
https://contracts.canonical.com/v1/context/machines/token, headers:
{'Authorization': 'Bearer>2021-09-24 10:40:27,322 - util.py:(536) [DEBUG]:
URL [POST] response:
https://contracts.canonical.com/v1/context/machines/token, headers:
{'Cache-Control'>2021-09-24 10:40:27,323 - util.py:(676) [DEBUG]: Writing
file: /var/lib/ubuntu-advantage/private/machine-token.json
2021-09-24 10:40:27,324 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/private/machine-token.json
2021-09-24 10:40:27,465 - config.py:(869) [DEBUG]: Using UA client
configuration file at /etc/ubuntu-advantage/uaclient.conf
2021-09-24 10:40:27,465 - util.py:(419) [DEBUG]: Reading file:
/etc/ubuntu-advantage/uaclient.conf
2021-09-24 10:40:27,467 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/status.json
2021-09-24 10:40:27,467 - config.py:(442) [DEBUG]: File does not exist:
/var/lib/ubuntu-advantage/status.json
2021-09-24 10:40:27,480 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/private/machine-token.json
2021-09-24 10:40:27,938 - util.py:(598) [DEBUG]: Ran cmd: apt-cache policy,
rc: 0 stderr: b''
2021-09-24 10:40:27,939 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/status.json
2021-09-24 10:40:27,940 - config.py:(442) [DEBUG]: File does not exist:
/var/lib/ubuntu-advantage/status.json
2021-09-24 10:40:28,284 - util.py:(598) [DEBUG]: Ran cmd: apt-cache policy,
rc: 0 stderr: b''
2021-09-24 10:40:28,300 - config.py:(869) [DEBUG]: Using UA client
configuration file at /etc/ubuntu-advantage/uaclient.conf
2021-09-24 10:40:28,300 - util.py:(419) [DEBUG]: Reading file:
/etc/ubuntu-advantage/uaclient.conf
2021-09-24 10:40:28,302 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/status.json
2021-09-24 10:40:28,303 - config.py:(442) [DEBUG]: File does not exist:
/var/lib/ubuntu-advantage/status.json
2021-09-24 10:40:28,319 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/private/machine-token.json
2021-09-24 10:40:28,785 - util.py:(598) [DEBUG]: Ran cmd: apt-cache policy,
rc: 0 stderr: b''
2021-09-24 10:40:28,802 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/status.json
2021-09-24 10:40:28,803 - config.py:(442) [DEBUG]: File does not exist:
/var/lib/ubuntu-advantage/status.json
2021-09-24 10:40:29,146 - util.py:(598) [DEBUG]: Ran cmd: apt-cache policy,
rc: 0 stderr: b''
2021-09-24 10:40:29,160 - config.py:(869) [DEBUG]: Using UA client
configuration file at /etc/ubuntu-advantage/uaclient.conf
2021-09-24 10:40:29,161 - util.py:(419) [DEBUG]: Reading file:
/etc/ubuntu-advantage/uaclient.conf
2021-09-24 10:40:29,163 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/status.json
2021-09-24 10:40:29,163 - config.py:(442) [DEBUG]: File does not exist:
/var/lib/ubuntu-advantage/status.json
2021-09-24 10:40:29,178 - util.py:(419) [DEBUG]: Reading file:
/var/lib/ubuntu-advantage/private/machine-token.json
2021-09-24 10:40:29,642 - util.py:(598) [DEBUG]: Ran cmd: apt-cache policy,
rc: 0 stderr: b''
2021-09-24 10:40:29,657 - base.py:(576) [INFO]: Enabling default service
esm-infra
2021-09-24 10:40:30,000 - util.py:(598) [DEBUG]: Ran cmd: apt-cache policy,
rc: 0 stderr: b''
2021-09-24 10:40:31,328 - util.py:(598) [DEBUG]: Ran cmd: apt-cache policy,
rc: 0 stderr: b''



afrank8184@G5ML8D3:~$ which python3
/usr/bin/python3


On Fri, Sep 24, 2021 

[Bug 1944994] [NEW] ua tools will not install correctly

[Albert Franklin]

Public bug reported:

get erro message

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-advantage-tools 27.2.2~20.04.1
ProcVersionSignature: Microsoft 4.4.0-19041.1237-Microsoft 4.4.35
Uname: Linux 4.4.0-19041-Microsoft x86_64
ApportVersion: 2.20.11-0ubuntu27.20
Architecture: amd64
CasperMD5CheckResult: skip
Date: Fri Sep 24 10:56:08 2021
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=C.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubuntu-advantage-tools (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal uec-images

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https://bugs.launchpad.net/bugs/1944994

Title:
  ua tools will not install correctly

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