[Bug 1442863] Re: dell inspiron touchpad stops working

2015-07-26 Thread Dean Sas
@esdeoliveira, I don't have viber installed. I'd be surprised if that's
relevant

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Title:
  dell inspiron touchpad stops working

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[Bug 1442863] Re: dell inspiron touchpad stops working

2015-04-11 Thread Dean Sas
** Attachment added: devices
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1442863/+attachment/4372233/+files/devices

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  dell inspiron touchpad stops working

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[Bug 1442863] Re: dell inspiron touchpad stops working

2015-04-11 Thread Dean Sas
Above attachments were generated by:
1. rebooting
2. logging in
3. generating the before it breaks files
4. switching user (which broke the touchpad)
5. dropping to a VT and generatig the after if breaks files

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  dell inspiron touchpad stops working

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[Bug 1442863] Re: dell inspiron touchpad stops working

2015-04-11 Thread Dean Sas
** Attachment added: Xorg.0.log_diff
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1442863/+attachment/4372237/+files/Xorg.0.log_diff

** Description changed:

  I have a Dell Inspiron 15 5000 series according to the laptop sticker.
  The clickpad generally works fine but sometimes locks up. By locking up
  I mean that using the trackpad to move the cursor doesn't work but using
  the trackpad to click still does. Sometimes the two finger scroll seems
  to carry on working and sometimes it doesn't.
  
  I'm not sure of a pattern, sometimes it seems to happen directly after
  logging in, though it has happened at the login screen before. Sometimes
  it seems to be triggered by two finger scrolling, in this case the
  scrolling always seems to carry on working and usually after scrobbling
- about on the touchpad it seems to start working again.
+ about on the touchpad it seems to start working again. It always seems
+ to happen after doing a fast user switch and in this case the scrolling
+ doesn't work at all.
  
  The problem existed in 14.04 and upgrading to 14.10 didn't make it go
  away.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-33.44-generic 3.16.7-ckt7
  Uname: Linux 3.16.0-33-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.2
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Sat Apr 11 08:24:28 2015
  DistUpgraded: 2015-04-08 23:52:22,920 DEBUG enabling apt cron job
  DistroCodename: utopic
  DistroVariant: ubuntu
  InstallationDate: Installed on 2015-04-08 (2 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS Trusty Tahr - Release amd64 
(20150218.1)
  MachineType: Dell Inc. Inspiron 5548
  ProcEnviron:
-  LANGUAGE=en_GB:en
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=set
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_GB:en
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=set
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-33-generic.efi.signed 
root=UUID=a79c9d27-686b-4bf4-94fe-4f697108dff1 ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-input-synaptics
  UpgradeStatus: Upgraded to utopic on 2015-04-08 (2 days ago)
  dmi.bios.date: 01/23/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 079JDM
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A03
  dmi.modalias: 
dmi:bvnDellInc.:bvrA03:bd01/23/2015:svnDellInc.:pnInspiron5548:pvrA03:rvnDellInc.:rn079JDM:rvrA00:cvnDellInc.:ct8:cvrA03:
  dmi.product.name: Inspiron 5548
  dmi.product.version: A03
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.914-1~exp1ubuntu4.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.11-1ubuntu2
  xserver.bootTime: Sat Apr 11 08:13:54 2015
  xserver.configfile: default
  xserver.errors:
-  
+ 
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  product id1110 
-  vendor LGD
+  product id1110
+  vendor LGD
  xserver.version: 2:1.16.0-1ubuntu1.3

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Title:
  dell inspiron touchpad stops working

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[Bug 1442863] Re: dell inspiron touchpad stops working

2015-04-11 Thread Dean Sas
** Attachment added: dmesg_diff
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1442863/+attachment/4372235/+files/dmesg_diff

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Title:
  dell inspiron touchpad stops working

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[Bug 1442863] Re: dell inspiron touchpad stops working

2015-04-11 Thread Dean Sas
** Attachment added: dmesg_boot
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1442863/+attachment/4372234/+files/dmesg_boot

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Title:
  dell inspiron touchpad stops working

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[Bug 1442863] Re: dell inspiron touchpad stops working

2015-04-11 Thread Dean Sas
** Attachment added: Xorg.0.log
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1442863/+attachment/4372236/+files/Xorg.0.log

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Title:
  dell inspiron touchpad stops working

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[Bug 1442863] [NEW] dell inspiron touchpad stops working

2015-04-11 Thread Dean Sas
Public bug reported:

I have a Dell Inspiron 15 5000 series according to the laptop sticker.
The clickpad generally works fine but sometimes locks up. By locking up
I mean that using the trackpad to move the cursor doesn't work but using
the trackpad to click still does. Sometimes the two finger scroll seems
to carry on working and sometimes it doesn't.

I'm not sure of a pattern, sometimes it seems to happen directly after
logging in, though it has happened at the login screen before. Sometimes
it seems to be triggered by two finger scrolling, in this case the
scrolling always seems to carry on working and usually after scrobbling
about on the touchpad it seems to start working again.

The problem existed in 14.04 and upgrading to 14.10 didn't make it go
away.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-33.44-generic 3.16.7-ckt7
Uname: Linux 3.16.0-33-generic x86_64
ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
CurrentDesktop: GNOME
Date: Sat Apr 11 08:24:28 2015
DistUpgraded: 2015-04-08 23:52:22,920 DEBUG enabling apt cron job
DistroCodename: utopic
DistroVariant: ubuntu
InstallationDate: Installed on 2015-04-08 (2 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS Trusty Tahr - Release amd64 (20150218.1)
MachineType: Dell Inc. Inspiron 5548
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=set
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-33-generic.efi.signed 
root=UUID=a79c9d27-686b-4bf4-94fe-4f697108dff1 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: Upgraded to utopic on 2015-04-08 (2 days ago)
dmi.bios.date: 01/23/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 079JDM
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A03
dmi.modalias: 
dmi:bvnDellInc.:bvrA03:bd01/23/2015:svnDellInc.:pnInspiron5548:pvrA03:rvnDellInc.:rn079JDM:rvrA00:cvnDellInc.:ct8:cvrA03:
dmi.product.name: Inspiron 5548
dmi.product.version: A03
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.914-1~exp1ubuntu4.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Sat Apr 11 08:13:54 2015
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id1110 
 vendor LGD
xserver.version: 2:1.16.0-1ubuntu1.3

** Affects: xserver-xorg-input-synaptics (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug ubuntu utopic

** Attachment added: output of evtest
   https://bugs.launchpad.net/bugs/1442863/+attachment/4372191/+files/evtest

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Title:
  dell inspiron touchpad stops working

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[Bug 1442863] Re: dell inspiron touchpad stops working

2015-04-11 Thread Dean Sas
There's some possibly interesting stuff in the XorgLogOld.txt

EE) SynPS/2 Synaptics TouchPad: Read error 19
(EE) SynPS/2 Synaptics TouchPad: Read error 19
(EE) [mi] EQ overflowing.  Additional events will be discarded until existing 
events are processed.

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  dell inspiron touchpad stops working

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[Bug 1442863] Re: dell inspiron touchpad stops working

2015-04-11 Thread Dean Sas
Possibly relevant, the devices file contains a PS/2 Synaptics TouchPad
stanza as well as a Name=DLL0641:00 06CB:7621 UNKNOWN stanza 06cb is
the vendor ID for synaptics.

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  dell inspiron touchpad stops working

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[Bug 761462] Re: re-ordering launchers in the list

2011-04-16 Thread Dean Sas
Huh, thanks.

It's not just me who hasn't discovered this feature as expected.
http://lwn.net/Articles/438844/

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Title:
  re-ordering launchers in the list

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[Bug 741699] Re: Launcher is inactive when the dash appears

2011-04-15 Thread Dean Sas
Why is this incomplete? What information can we provide to help?

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Title:
  Launcher is inactive when the dash appears

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[Bug 761462] [NEW] re-ordering launchers in the list

2011-04-15 Thread Dean Sas
Public bug reported:

Binary package hint: unity

Should be able to re-order launchers in the list by clicking and holding
one and then dragging the launcher to where you would like it.

** Affects: unity (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
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[Bug 122136] Re: Preferences window can't fit on screen and can't be moved

2010-12-18 Thread Dean Sas
The preferences window is still too big to be used on a netbook running
at 1024  600.

** Changed in: gtkpod (Ubuntu)
   Status: Incomplete = Confirmed

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Title:
  Preferences window can't fit on screen and can't be moved

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Re: [Bug 600875] Re: No documentation for using/configuring Unity

2010-12-14 Thread Dean Sas
On Tue, Dec 14, 2010 at 23:38, Phil Bull philb...@gmail.com wrote:
 Is the fallback interface the same as Unity but minus the effects, or
 is it completely different?

IIRC the fallback interface is the current gnome-panel interface.

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Title:
  No documentation for using/configuring Unity

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[Bug 667272] Re: gourmet is crashing on start

2010-10-28 Thread Dean Sas
** Changed in: gourmet (Ubuntu)
   Status: New = Confirmed

** Also affects: grecipe-manager
   Importance: Undecided
   Status: New

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[Bug 667272] Re: gourmet is crashing on start

2010-10-28 Thread Dean Sas
I can't see a way of linking this to the bug on sourceforge, as grecipe
is listed as using LP for bugs.

http://sourceforge.net/tracker/?func=detailaid=2993965group_id=108118atid=649652

** Bug watch added: SourceForge.net Tracker #2993965
   http://sourceforge.net/support/tracker.php?aid=2993965

** Changed in: grecipe-manager
   Status: New = Fix Committed

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[Bug 573360] Re: Magic Spacebar option has no explanation

2010-08-05 Thread Dean Sas
** Changed in: evolution (Ubuntu)
   Status: Invalid = Confirmed

** Also affects: evolution via
   https://bugzilla.gnome.org/show_bug.cgi?id=568878
   Importance: Unknown
   Status: Unknown

** Changed in: evolution (Ubuntu)
   Status: Confirmed = Triaged

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[Bug 594913] Re: misspelled docs for 10.4 Server (DNS)

2010-06-16 Thread Dean Sas
I've fixed this for maverick in r517

** Changed in: ubuntu-docs (Ubuntu)
   Status: New = Fix Committed

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[Bug 592021] Re: Missing space in website instructions for how to burn installer to USB in OSX

2010-06-10 Thread Dean Sas
** Also affects: ubuntu-website
   Importance: Undecided
   Status: New

** Changed in: ubuntu-docs (Ubuntu)
   Status: New = Invalid

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[Bug 591385] Re: loses effects and preference settings on shut down

2010-06-08 Thread Dean Sas
** Package changed: ubuntu-docs (Ubuntu) = compiz (Ubuntu)

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Re: [Bug 591012] [NEW] 4 bugs in DebuggingProgramCrash instruction wrong

2010-06-08 Thread Dean Sas
On Mon, Jun 7, 2010 at 23:01, Kangarooo kangarooo+b...@gmail.com wrote:
 What do i do next time i see things like this?
 A.) Post a bug (time consuming)
 B.) Edit a wiki with (ToDo: Cant wget) (ToDo: Wrong command) or edit to be 
 correct?

If there's a problem and you know how to fix it, generally go ahead and
edit it.

The documentation team don't maintain the content on wiki.ubuntu.com
except their own team pages. It's probably the bug squad that maintain
those debugging pages.

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[Bug 590932] Re: broken link to ubuntu licensing page

2010-06-08 Thread Dean Sas
On Mon, Jun 7, 2010 at 20:24, Philip V mcnabb...@gmail.com wrote:
 In the documentation at this address:
 https://help.ubuntu.com/10.04/internet/C/web-browsing.html; there is a
 broken link in the section that reads: [Warning]

 The section links to: http://www.ubuntu.com/ubuntu/licensing;, which
 does not exist on the ubuntu website.

Should be http://www.ubuntu.com/project/about-ubuntu/licensing

** Changed in: ubuntu-docs (Ubuntu)
   Status: New = Triaged

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[Bug 590845] Re: vmbuilder help appears to be displayed incorrectly

2010-06-08 Thread Dean Sas
** Tags added: serverguide

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Re: [Bug 122016] Re: Unable to login to blogger with google account

2010-06-08 Thread Dean Sas
On Mon, Jun 7, 2010 at 08:57, Liam l...@wiemax.net wrote:
 I've found a release package on debian, but it seems to be targeted at
 Maverick instead of Lucid, is this going to be backported or has this
 package moved mainstream releases to an alpha OS only?

Its unlikely that drivel will be updated in lucid though not
impossible. drivel is part of the 'universe' set which isn supported
to the same degree as 'main' packages.

https://wiki.ubuntu.com/StableReleaseUpdates and
https://help.ubuntu.com/community/UbuntuBackports talk about how to
get new versions into old releases.

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[Bug 589060] Re: wrong link to jabber2 install guide in server docs

2010-06-08 Thread Dean Sas
** Tags added: serverguide

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[Bug 588847] Re: Advanced installation, software RAID, suggests swap = 2x RAM

2010-06-08 Thread Dean Sas
** Tags added: serverguide

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Advanced installation, software RAID, suggests swap = 2x RAM
https://bugs.launchpad.net/bugs/588847
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[Bug 588807] Re: the OpenLDAP guide works only partially

2010-06-08 Thread Dean Sas
** Tags added: serverguide

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[Bug 588153] Re: bt878 TV card: audio not working anymore

2010-06-08 Thread Dean Sas
** Package changed: ubuntu-docs (Ubuntu) = ubuntu

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[Bug 587914] Re: serverguide broken link to paid support site

2010-06-08 Thread Dean Sas
There's been a couple of URL breakages from docs to the website where
the website changed shortly before release...good URLs shouldn't break.

** Changed in: ubuntu-docs (Ubuntu)
   Status: New = Confirmed

** Tags added: serverguide

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[Bug 586917] Re: Help/Yelp 2.28.0 does not provide accurate, disabling IPv6 information Ubuntu 9.10

2010-06-08 Thread Dean Sas
*** This bug is a duplicate of bug 574374 ***
https://bugs.launchpad.net/bugs/574374

** This bug has been marked a duplicate of bug 574374
   IPv6 not supported section of documentation is out of date

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[Bug 574374] Re: IPv6 not supported section of documentation is out of date

2010-06-08 Thread Dean Sas
** Changed in: ubuntu-docs (Ubuntu)
   Importance: Undecided = Low

** Changed in: ubuntu-docs (Ubuntu)
   Status: New = Confirmed

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[Bug 572959] Re: serverguide: problem in the LAMP apps chapter

2010-06-08 Thread Dean Sas
** Tags added: bitesize serverguide

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[Bug 570432] Re: Error in BugsPlaybook.PDF on Doc Team wiki

2010-04-26 Thread Dean Sas
may be worth documenting doing a local commit and then doing bzr bundle
 patchname.bundle rather than just a simple diff. bundles have the
benefit of including the commit message and properly attributing the
author when merged.

** Changed in: ubuntu-docs (Ubuntu)
   Status: New = Confirmed

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Re: [Bug 238143] Re: bug status triaged is ambiguous

2009-11-22 Thread Dean Sas
Tom Berger wrote:
 The term 'Triaged' may be ambiguous in the broad use of language (almost
 all words, including 'yes' and 'no', are ambiguous in some contexts) but
 it has a unique meaning within the context of the Launchpad bug tracker.

It does seem that people think that that unique meaning isn't explained
clearly and visibly though.

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[Bug 476206] Re: Ubuntu 9.10 freezes up when trying to open any app

2009-11-06 Thread Dean Sas
Not a documentation bug

** Package changed: ubuntu-docs (Ubuntu) = ubuntu

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[Bug 468417] Re: video play back color is wrong too much blue and no sound

2009-11-04 Thread Dean Sas
*** This bug is a duplicate of bug 395476 ***
https://bugs.launchpad.net/bugs/395476

The off colour bug has already been reported at
https://bugs.launchpad.net/totem/+bug/395476

Someone suggests the following will solve the problem:
 1. Open gstreamer-properties (alt+f2, enter gstreamer-properties)
   2. Change to the video tab
   3. Change the default output plugin to custom
   4. Place the following command in the bottom box: videobalance hue=-1 ! 
autovideosink
   5. Close the box and enjoy your now correct colour

** This bug has been marked a duplicate of bug 395476
   nvidia sets HUE to -1000

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Re: [ubuntu-uk] Karmic dual monitor problems...

2009-11-03 Thread Dean Sas
tim.ritt...@doctors.org.uk wrote:
 How many people out there use dual monitors? Is the general poor
 support for dual monitors a conequence of the closed source nature of
 the graphics drivers? I would ideally like to use kde, but this
 doesn't support dual screens at all.

I don't know if it's the same thing but I can plug an external monitor
into my karmic laptop and it works absolutely fine. I'm using the open
source intel drivers so it probably is driver related.

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[Bug 466392] Re: epiphany 2.28.0 crashes when actions is clicked

2009-11-02 Thread Dean Sas
** Package changed: epiphany (Ubuntu) = epiphany-browser (Ubuntu)

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[Bug 468424] Re: no sound

2009-11-02 Thread Dean Sas
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Unfortunately we can't fix it without more information.
Would you please add the information requested from the Reporting Sound
Bugs section of https://wiki.ubuntu.com/DebuggingSoundProblems as
separate attachments?  Thanks in advance.

** Package changed: ubuntu-docs (Ubuntu) = linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Status: New = Incomplete

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[Bug 468417] Re: video play back color is wrong too much blue and no sound

2009-11-02 Thread Dean Sas
Thank you for taking the time to report this bug and helping to make Ubuntu 
better. Unfortunately, we can't fix it because your description didn't include 
enough information.  You may find it helpful to read How to report bugs 
effectively http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be 
grateful if you would then provide a more complete description of the problem.  
We have instructions on debugging some types of problems at 
http://wiki.ubuntu.com/DebuggingProcedures.
At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the 
problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

When reporting bugs in the future please use apport, either via the
appropriate application's Help - Report a Problem menu or using
'ubuntu-bug' and the name of the package affected.  You can learn more
about this functionality at https://wiki.ubuntu.com/ReportingBugs.

** Package changed: ubuntu-docs (Ubuntu) = ubuntu

** Changed in: ubuntu
   Status: New = Incomplete

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[Bug 468417] Re: video play back color is wrong too much blue and no sound

2009-11-02 Thread Dean Sas
Could you attach screenshots of the problem? Does it only occur in Movie
Player or in other applications? Does it happen with different types of
video files?

Could you please file a separate bug for the no sound problem? Adding
the information requested from the Reporting Sound Bugs section of
https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments
to the new bug report?

Thanks in advance.

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[Bug 468878] Re: ubuntu 9.04 to 9.10 upgrade bug

2009-11-02 Thread Dean Sas
** Package changed: ubuntu-docs (Ubuntu) = xorg (Ubuntu)

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[Bug 468411] Re: ubuntu min could not fould

2009-11-02 Thread Dean Sas
Thanks for taking the time to report this bug and helping to make Ubuntu
better. Could you please add the log files from '/var/log/dist-upgrade/'
to this bug report as separate attachments? Thanks in advance.

** Package changed: ubuntu-docs (Ubuntu) = update-manager (Ubuntu)

** Changed in: update-manager (Ubuntu)
   Status: New = Incomplete

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[Bug 463526] Re: 9.04 help homepage claims that it is the latest stable version

2009-10-30 Thread Dean Sas
*** This bug is a duplicate of bug 463342 ***
https://bugs.launchpad.net/bugs/463342

** This bug has been marked a duplicate of bug 463342
   help.ubuntu.com claims 9.04 is current stable, does not mention 9.10

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[Bug 463760] Re: Firefox Flashplayer plugin fails to install

2009-10-30 Thread Dean Sas
Not a documentation bug, we recommend you to install flash via the
repositories like every other program. Install the flashplugin-nonfree
package.

Ubuntu is not responsible for Adobes packages so we can't help to fix
them.

Ubuntu should detect flash and offer you the chance to install it in the
proper way. That it doesn't always do this is bug 161818

** Changed in: ubuntu-docs (Ubuntu)
   Status: New = Invalid

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[Bug 462621] Re: serverguide: errors in the web-servers document

2009-10-28 Thread Dean Sas
** Tags added: serverguide

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Re: [ubuntu-uk] Ubuntu on the BBC!

2009-10-27 Thread Dean Sas
Sean Miller wrote:
 On Tue, Oct 27, 2009 at 8:00 AM, Sean Miller s...@seanmiller.net wrote:
 Why do none of these programmes ever mention Wine?
 
 Come to think of it, why isn't Wine installed by default??

I don't know if there are any official reasons, but here are some
possibilities

* It's ugly
* It doesn't always work
* It introduces another method of installing software
* Political: Why write a Linux version of something when you can just
write the Windows software and have it work via wine?

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Re: [ubuntu-uk] Ubuntu on the BBC!!!

2009-10-27 Thread Dean Sas
Daniel Drummond wrote:
 2009/10/27 Philip Stubbs phi...@stuphi.co.uk:
 http://news.bbc.co.uk/1/hi/technology/8326264.stm?ls

 /Some of the security is through obscurity but it's also better by 
 design, he said./
 
 
 Just doesn't make sense at all.  Surely as it is an open-source system, 
 there is no obscurity.  I think he means to say that Ubuntu is a smaller 
 target for crackers than some others.

It makes perfect sense, he said exactly what you said he meant to say.

Obscurity doesn't just mean the hidden or opaqueness. It also means
little known.


Dean

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Re: [ubuntu-uk] Ubuntu on the BBC!!!

2009-10-27 Thread Dean Sas
On Tue, Oct 27, 2009 at 12:57, Daniel Drummond dmdrummo...@gmail.com wrote:
 Dean Sas wrote:
 Daniel Drummond wrote:

 2009/10/27 Philip Stubbs phi...@stuphi.co.uk:

 http://news.bbc.co.uk/1/hi/technology/8326264.stm?ls



 /Some of the security is through obscurity but it's also better by
 design, he said./


 Just doesn't make sense at all.  Surely as it is an open-source system,
 there is no obscurity.  I think he means to say that Ubuntu is a smaller
 target for crackers than some others.


 It makes perfect sense, he said exactly what you said he meant to say.

 Obscurity doesn't just mean the hidden or opaqueness. It also means
 little known.

 An unfortunate choice of phrase though, considering the negative
 connotations it has with respect to security.

Perhaps, I'm not sure that the one sentence mention of open source
software followed by obscurity four paragraphs later will make BBCs
general audience think about security and open vs closed software.

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[Bug 459193] Re: epiphany browser segfaults when extensions are installed

2009-10-24 Thread Dean Sas
** Package changed: epiphany (Ubuntu) = epiphany-browser (Ubuntu)

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[Bug 458486] Re: Manage certificates extension do not work

2009-10-22 Thread Dean Sas
Thanks for taking the time to report this bug in the upstream bug
tracking system this is a tremendous help.  Launchpad has the ability to
watch lots of upstream bug trackers and this can be done by following
the procedure documented at https://wiki.ubuntu.com/Bugs/Watches.  I've
added the bug watch for this bug report.

** Changed in: epiphany-extensions (Ubuntu)
   Status: New = Confirmed

** Bug watch added: GNOME Bug Tracker #594856
   https://bugzilla.gnome.org/show_bug.cgi?id=594856

** Also affects: epiphany-extensions via
   https://bugzilla.gnome.org/show_bug.cgi?id=594856
   Importance: Unknown
   Status: Unknown

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[Bug 236154] Re: Database errors on www.ubuntu.com when searching

2009-10-22 Thread Dean Sas
This is not a bug in the Ubuntu distribution.

Jacob could your provide some information on how you managed to
reproduce this bug?

I've tried going to http://www.ubuntu.com and entering some text into
the search field but it gives no errors to me and  even uses a google
search. Is there something I'm missing?


** Changed in: ubuntu
   Status: Confirmed = Invalid

** Changed in: ubuntu-website
   Status: Confirmed = Incomplete

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Re: [ubuntu-uk] Jaws - text to speech

2009-10-16 Thread Dean Sas
On Fri, Oct 16, 2009 at 09:35, Rob Beard r...@esdelle.co.uk wrote:
 Dean Sas wrote:
 Rik Boland wrote:

 There is a programme named Jaws it runs under windows it will basically
 read text from a scanner so it great for people that may be blind or
 like me have episodic sight  issue's that affect reading and typing.


 Orca does this and is installed by default. Once you've logged in you
 can hold alt press f2, then type orca and hit return and it should start up.

 That's great, I love the Lancashire option.  Shame there isn't a
 Yorkshire voice (being originally from Yorkshire myself) (or using a
 Yorkshire translator - *'em theear int eur Yorksha voice (bein
 originally fra Yorksha myself). *

Nah then Rob, tha ses theear int eur Yorksha one? Tha shud see if tha
can add wun.

(apologies for the accent, I live 10 miles the right side of the south
yorkshire border ;)

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Re: [ubuntu-uk] Jaws - text to speech

2009-10-15 Thread Dean Sas
Rik Boland wrote:
 There is a programme named Jaws it runs under windows it will basically 
 read text from a scanner so it great for people that may be blind or 
 like me have episodic sight  issue's that affect reading and typing.
 
 So there should really be some thing out there can any one suggest 
 anything please.  This would so help me, as well as perhaps full sight 
 individuals perhaps students that need to read a lot of books.

Orca does this and is installed by default. Once you've logged in you
can hold alt press f2, then type orca and hit return and it should start up.

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Re: [Bug 359934] Re: Java is not included in ubuntu-restricted-extras

2009-10-15 Thread Dean Sas
Sarah Hobbs wrote:
 If we have documentation about needing to direct download and double
 click to get software packages which are easily available in the
 standard repositories, this needs to be changed.  Please point these
 links out if you have seen them.

The system documentation tells users to use software centre. It later
mentions synaptic and after that mentions that you can download and
install software but that this is not recommended.

How many people actually read it vs continuing on with their Windows/OSX
behaviour is another things..

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Re: [Bug 451124] Re: Freeze exception for help button in usb-creator-gtk

2009-10-14 Thread Dean Sas
Martin Pitt wrote:
 Subscribed ubuntu-doc team, since this will change the default layout of
 usb-creator and thus is also an UIF. Do we have any documentation which
 needs to be updated? 

No, that's fine.

Thanks for your work on this

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[Bug 447682] Re: Spellcheck does not work properly

2009-10-12 Thread Dean Sas
** Package changed: epiphany (Ubuntu) = epiphany-browser (Ubuntu)

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[Bug 388750] Re: Repeat the search online does not work

2009-10-12 Thread Dean Sas
Looks like http://search.ubuntu.com/help?os=ubuntuver=8.04q=query now
redirects

** Changed in: ubuntu-website
   Status: New = Fix Released

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[Bug 442676] Re: Automatic login description is obsolete in keeping-safe

2009-10-12 Thread Dean Sas
We're in string freeze for karmic. I've committed a fix for this for
lucid in revision 374

** Changed in: ubuntu-docs (Ubuntu)
   Status: New = Fix Committed

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[Bug 447250] Re: Missing 'r' in 'your' in scanner text

2009-10-12 Thread Dean Sas
Thanks Shane. I've committed the patch in r375 (lucid)

** Changed in: ubuntu-docs (Ubuntu)
   Importance: Undecided = Low

** Changed in: ubuntu-docs (Ubuntu)
   Status: In Progress = Fix Committed

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[Bug 388750] Re: Repeat the search online does not work

2009-10-12 Thread Dean Sas
Marking the ubuntu-docs task as invalid. ubuntu-website now has a
redirect so that this will work. I've proposed a merge to correct the
url in yelp so the redirect isn't relied upon forever.

** Changed in: ubuntu-docs (Ubuntu)
   Status: Confirmed = Invalid

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Re: [Bug 388750] Re: Repeat the search online does not work

2009-10-12 Thread Dean Sas
Justin White wrote:
 STOP EMAILING ME NOTIFICATIONS.

 You received this bug notification because you are a member of Ubuntu
 Documentation Project Team, which is a direct subscriber.

You're getting emails because you have joined the Ubuntu Documentation
Contributors team on launchpad. That team gets emails as it is part of
the Ubuntu Documentation Team which has an interest in this issue (I
think :))

You can remove yourself from the team by visiting
http://launchpad.net/~ubuntu-doc-contributors.

Thanks,
Dean

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Re: [ubuntu-uk] Right way to completely remove Evolution?

2009-10-08 Thread Dean Sas
Rob Beard wrote:
 Gordon wrote:
 I hate it! Apart from the fact that it won't synch properly with Google 
 calendar, even though it's supposed to
 What's the correct procedure for completely removing Evolution from 
 Remix 9.04?
   
 I vaguely remember reading something that Evolution is part of the 
 ubuntu-desktop meta package and if you remove it then it'll either 
 remove a whole load of other things or make it hard to do an upgrade, 
 although I could be wrong, I've just run

Evolution is just one front end to evolution-data-server, try removing
that and you lose gnome-panel (calendar when you click on clock) and
other pieces.

 Personally I don't use Evolution, I tend to use Thunderbird instead, 
 although I don't remove it normally, according to apt-get, removing it 
 will only free up a paltry 12.5MB.  Hardly seems worth my while.

I agree, why care? If it's really annoying then just remove it from the
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[Bug 236154] Re: Database errors on www.ubuntu.com when searching

2009-09-30 Thread Dean Sas
I can't reproduce this  the website seems to use a google search rather
than drupal. Is this still an issue? On which page? With what search
query?

** Changed in: ubuntu-website
   Status: New = Incomplete

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Database errors on www.ubuntu.com when searching
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[Bug 340029] Re: ubuntu would not statup and will not come back after screen saver

2009-09-30 Thread Dean Sas
Sorry for the noise. Updated the wrong bug.

** Also affects: ubuntu
   Importance: Undecided
   Status: New

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[Bug 340029] Re: ubuntu would not statup and will not come back after screen saver

2009-09-30 Thread Dean Sas
Does this still happen with the latest release?

** Changed in: ubuntu
   Status: New = Incomplete

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[Bug 349567] Re: what case for user name

2009-09-30 Thread Dean Sas
Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We appreciate the difficulties you
are facing, but it would make more sense to raise problems you are
having in the support tracker at https://answers.launchpad.net/ubuntu if
you are uncertain if they are bugs. For help on reporting bugs, see
https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

** Also affects: ubuntu
   Importance: Undecided
   Status: New

** Changed in: ubuntu-website
   Status: New = Invalid

** Changed in: ubuntu
   Status: New = Invalid

** Converted to question:
   https://answers.edge.launchpad.net/ubuntu/+question/84390

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[Bug 429978] apport-collect data

2009-09-29 Thread Dean Sas
Architecture: i386
DistroRelease: Ubuntu 9.10
Package: empathy 2.28.0-0ubuntu2
PackageArchitecture: i386
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-11.36-generic
Uname: Linux 2.6.31-11-generic i686
UserGroups: adm admin cdrom dialout fuse lpadmin plugdev sambashare

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[Bug 429978] Dependencies.txt

2009-09-29 Thread Dean Sas

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/32731966/Dependencies.txt

** Changed in: empathy (Ubuntu)
   Status: Incomplete = New

** Tags added: apport-collected

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[Bug 429978] Re: The requested URI ghelp:empathy is invalid

2009-09-29 Thread Dean Sas
Is anyone working on this? I think it's clear that it's a packaging bug
and should hopefully be easy to fix. The ubuntu-docs package links to
ghelp:empathy in order to explain about instant messaging, string freeze
is less than 24 hours away so it would be helpful for the Ubuntu
documentation team to know.

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[Bug 429978] Re: The requested URI ghelp:empathy is invalid

2009-09-29 Thread Dean Sas
Also this is the first Ubuntu release to install empathy by default so
having help work would be particularly useful.

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[Bug 414160] Re: No translate this application submenu

2009-09-25 Thread Dean Sas
*** This bug is a duplicate of bug 43674 ***
https://bugs.launchpad.net/bugs/43674

** This bug has been marked a duplicate of bug 43674
   Using Zope default login.html zcml declaration crashes

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[Bug 436742] Re: Empathy needs Launchpad integration

2009-09-25 Thread Dean Sas
** Changed in: empathy (Ubuntu)
   Status: New = Confirmed

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[Bug 429978] Re: The requested URI ghelp:empathy is invalid

2009-09-25 Thread Dean Sas
Looks as though there are no files in the binary package
http://packages.ubuntu.com/karmic/all/empathy-doc/filelist

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[Bug 411898] Re: Add preference to turn off conversation logging

2009-09-25 Thread Dean Sas
** Summary changed:

- No option to keep conversations off the record
+ Add preference to turn off conversation logging

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[Bug 361731] Re: [Jaunty] Empathy can't connect to a Jabber account

2009-09-25 Thread Dean Sas
** Also affects: empathy via
   http://bugzilla.gnome.org/show_bug.cgi?id=586770
   Importance: Unknown
   Status: Unknown

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[Bug 391659] Re: Cannot setup an account without saving the password

2009-09-25 Thread Dean Sas
*** This bug is a duplicate of bug 118800 ***
https://bugs.launchpad.net/bugs/118800

** This bug has been marked a duplicate of bug 118800
   Cannot add account

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[Bug 135662] Re: Completion problem in apt with cohoba

2009-09-25 Thread Dean Sas
** Tags added: packaging

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[Bug 118800] Re: Cannot add account

2009-09-25 Thread Dean Sas
** Bug watch added: GNOME Bug Tracker #586562
   http://bugzilla.gnome.org/show_bug.cgi?id=586562

** Also affects: empathy via
   http://bugzilla.gnome.org/show_bug.cgi?id=586562
   Importance: Unknown
   Status: Unknown

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[Bug 432679] Re: grammar error in help menu

2009-09-19 Thread Dean Sas
** Package changed: ubuntu-docs (Ubuntu) = gnome-user-docs (Ubuntu)

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Re: [Bug 429483] Re: Transmission 1.75, a bugfix release, is available

2009-09-19 Thread Dean Sas
Martin Pitt wrote:
 kklimonda told me they don't appear in the main window, but it's a new
 dialog. I subscribed the documentation team to get their ack whether
 they have screenshots/documentation about this at all.

Fine to go ahead from the doc team.

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[Bug 404709] Re: synaptics synclient does nothing

2009-09-18 Thread Dean Sas
I can reproduce this using 1.1.2-1ubuntu5

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
   Status: Incomplete = Confirmed

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Re: [Bug 416422] Re: Several typos at list of equivalent Windows apps

2009-08-22 Thread Dean Sas
Fabián Rodríguez wrote:
 These mistakes are rather simple to fix, it's taking longer to discuss
 than to leave those there.

They're also rather trivial for the most part.

 Perhaps I can do it my self ? I am just not sure if this comes from some
 wiki page or else.

The h.u.c contents are kept in sync with the system docs presented in
yelp which comes from a bzr branch, lp:ubuntu-docs/jaunty We commit a
change, each translator then has to update that string in Rosetta, we
then import the translations, fixing any neccessary and then we have to
file an SRU to get the package updated.

(Is the update process documented anywhere?)

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[Bug 415045] Re: Could Not Initialize the pakage information

2009-08-17 Thread Dean Sas
** Package changed: ubuntu-docs (Ubuntu) = update-manager (Ubuntu)

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[Bug 413925] Re: package kubuntu-docs 9.04.2 f ailed to install/upgrade: подпроце сс post-installation script возвра тил код ошибки 1

2009-08-15 Thread Dean Sas
*** This bug is a duplicate of bug 387364 ***
https://bugs.launchpad.net/bugs/387364

** This bug has been marked a duplicate of bug 387364
   package kubuntu-docs 9.04.2 failed to install/upgrade: subprocess 
post-installation script returned error exit status 1

-- 
package kubuntu-docs 9.04.2 failed to install/upgrade: подпроцесс 
post-installation script возвратил код ошибки 1
https://bugs.launchpad.net/bugs/413925
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[Bug 413370] Re: Instalacion kubuntu-docs en ubuntu

2009-08-14 Thread Dean Sas
*** This bug is a duplicate of bug 387364 ***
https://bugs.launchpad.net/bugs/387364

** This bug has been marked a duplicate of bug 387364
   package kubuntu-docs 9.04.2 failed to install/upgrade: subprocess 
post-installation script returned error exit status 1

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[Bug 413318] Re: package kubuntu-docs 9.04.2 f ailed to install/upgrade: el subproceso post-installatio n script devolvió el código de salida de error 1

2009-08-14 Thread Dean Sas
*** This bug is a duplicate of bug 387364 ***
https://bugs.launchpad.net/bugs/387364

** This bug has been marked a duplicate of bug 387364
   package kubuntu-docs 9.04.2 failed to install/upgrade: subprocess 
post-installation script returned error exit status 1

-- 
package kubuntu-docs 9.04.2 failed to install/upgrade: el subproceso 
post-installation script devolvió el código de salida de error 1
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[Bug 411630] Re: epiphany should focus on url bar when openning a new tab

2009-08-11 Thread Dean Sas
** Package changed: epiphany (Ubuntu) = epiphany-browser (Ubuntu)

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[Bug 411928] Re: package kubuntu-docs 9.04.2 f ailed to install/upgrade: Unterprozess post-installation script gab den Fehlerwert 1 zurück

2009-08-11 Thread Dean Sas
*** This bug is a duplicate of bug 387364 ***
https://bugs.launchpad.net/bugs/387364

** This bug has been marked a duplicate of bug 387364
   package kubuntu-docs 9.04.2 failed to install/upgrade: subprocess 
post-installation script returned error exit status 1

-- 
package kubuntu-docs 9.04.2 failed to install/upgrade: Unterprozess 
post-installation script gab den Fehlerwert 1 zurück
https://bugs.launchpad.net/bugs/411928
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[Bug 411582] Re: package kubuntu-docs 9.04.2 failed to install/upgrade: subprocess post-installation script returned error exit status 1

2009-08-10 Thread Dean Sas
*** This bug is a duplicate of bug 387364 ***
https://bugs.launchpad.net/bugs/387364

** This bug has been marked a duplicate of bug 387364
   package kubuntu-docs 9.04.2 failed to install/upgrade: subprocess 
post-installation script returned error exit status 1

-- 
package kubuntu-docs 9.04.2 failed to install/upgrade: subprocess 
post-installation script returned error exit status 1
https://bugs.launchpad.net/bugs/411582
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Re: [ubuntu-uk] information manager for ubuntu / gnome

2009-08-09 Thread Dean Sas
Ian Pascoe wrote:
 Problem is that there is not one standard especially when you want to
 start synch to mobiles etc.

There is the caldav and the related iCalendar format. The problem is the
lack of good implementations I think. This is how you can synchronise
mozilla sunbird and google calendar for example. I think evolution
supports caldav too.


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Re: [ubuntu-uk] information manager for ubuntu / gnome

2009-08-09 Thread Dean Sas
Alan Pope wrote:
 2009/7/27 Paul Sutton zl...@zleap.net:
 Is there an equivelent of a calender / personal information manager (so
 I can store what I am doing at a time / date and get reminders) for
 gnome as I am usign ubuntu,

 
 Evolution is preinstalled and does exactly this.

There's also the dates application which is just a different front end
to evolution calendaring. It may be preferred if you don't use evolution
for email.

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[Bug 410927] Re: error occured while using computer janitor

2009-08-09 Thread Dean Sas
Lars, we're fixing the kubuntu-doc postinst issue in bug 387364.

Shouldn't computer-janitor do something more graceful then just exiting
if a package has a postinst error?

If that isn't a problem then this report can be marked as a dupe of
387364

Thanks.


** Package changed: kubuntu-docs (Ubuntu) = computer-janitor (Ubuntu)

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[Bug 410706] Re: no sound

2009-08-08 Thread Dean Sas
Hi, could you please run the following commands? They'll collect some
needed information and add them to this bug report.

apport-collect -p linux-image-`uname -r` 410706
apport-collect -p alsa-base 410706

Reading the following page may also be useful
https://wiki.ubuntu.com/DebuggingSoundProblems

Thanks for reporting your problem

** Package changed: ubuntu-docs (Ubuntu) = linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Status: New = Incomplete

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[Bug 387364] Re: package kubuntu-docs 9.04.2 failed to install/upgrade: subprocess post-installation script returned error exit status 1

2009-08-07 Thread Dean Sas
Reset the status

** Changed in: kubuntu-docs (Ubuntu)
   Status: In Progress = Triaged

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package kubuntu-docs 9.04.2 failed to install/upgrade: subprocess 
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[Bug 405925] Re: Ubuntu 9.04 freezes

2009-08-01 Thread Dean Sas
Could you try removing the downloaded package file and upgrading again?

In a terminal type  sudo rm /var/cache/apt/archives/ubuntu-docs*.deb and
then try to upgrade.

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[Bug 404630] Re: E: /var/cache/apt/archives/ubuntu-docs_9.04.10_all.deb: corrupted filesystem tarfile - corrupted package archive

2009-08-01 Thread Dean Sas
*** This bug is a duplicate of bug 405925 ***
https://bugs.launchpad.net/bugs/405925

** This bug has been marked a duplicate of bug 405925
   Ubuntu 9.04 freezes

-- 
E: /var/cache/apt/archives/ubuntu-docs_9.04.10_all.deb: corrupted filesystem 
tarfile - corrupted package archive
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[Bug 388750] Re: Repeat the search online does not work

2009-08-01 Thread Dean Sas
It's a ubuntu patch to yelp and a ubuntu website fix that needs making,
not upstream yelp.

** Changed in: yelp
   Status: New = Invalid

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[Bug 122136] Re: Preferences window can't fit on screen and can't be moved

2009-07-26 Thread Dean Sas
The preferences dialogue is still to big to use on a netbook running at
1024 * 600 using gtkpod 0.99.14

** Changed in: gtkpod (Ubuntu)
   Status: Fix Released = New

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