Public bug reported:
When there are unread messages in a messaging app (e.g. Mattermost,
Telegram, Proton Mail, whatsapp-for-linux - some of these are installed
from deb and some from snap) the unread count appears in the dash, but
stays after I've read the messages unless I also dismiss it from the
Gnome dock notification centre. The only way to stop that behaviour
seems to be to set "do not disturb" in Gnome dock but that's not what i
want. I want notifications for unread messages, which disappear
automatically when I've read them.
Screenshot attached - Mattermost icon in dash shows 3 unread messages,
although they have all been read. At the top you see the notification
centre where I have to click away the messages to make the count on the
icon go down.
Ubuntu 24.04, gnome-shell 46.0-0ubuntu5.1
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gnome-shell 46.0-0ubuntu5.1
ProcVersionSignature: Ubuntu 6.8.0-36.36-generic 6.8.4
Uname: Linux 6.8.0-36-generic x86_64
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Jun 28 13:20:03 2024
DisplayManager: gdm3
InstallationDate: Installed on 2024-05-12 (47 days ago)
InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 46.0-1ubuntu9
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to noble on 2024-05-13 (46 days ago)
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
** Attachment added: "Screenshot from 2024-06-28 13-26-53.png"
https://bugs.launchpad.net/bugs/2071463/+attachment/5793084/+files/Screenshot%20from%202024-06-28%2013-26-53.png
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https://bugs.launchpad.net/bugs/2071463
Title:
Duplicate unread message notifications between dash and dock
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