[Bug 1743956] XorgConf.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "XorgConf.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040802/+files/XorgConf.txt

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Title:
  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] Re: The USB mouse cursor is NOT visible about 8 seconds after boot to OS

2018-01-21 Thread Raymond Lien
Hi Khurshid,
Done for using `apport-collect 1743956`, please check. Thanks.

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] UdevDb.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "UdevDb.txt"
   https://bugs.launchpad.net/bugs/1743956/+attachment/5040801/+files/UdevDb.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] upstart.unity-panel-service.log.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "upstart.unity-panel-service.log.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040806/+files/upstart.unity-panel-service.log.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] nvidia-bug-report.log.gz

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "nvidia-bug-report.log.gz"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040805/+files/nvidia-bug-report.log.gz

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] ProcInterrupts.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "ProcInterrupts.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040799/+files/ProcInterrupts.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] XorgLogOld.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "XorgLogOld.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040804/+files/XorgLogOld.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] ProcCpuinfoMinimal.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040797/+files/ProcCpuinfoMinimal.txt

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[Bug 1743956] ProcCpuinfo.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "ProcCpuinfo.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040796/+files/ProcCpuinfo.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] XorgLog.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "XorgLog.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040803/+files/XorgLog.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] Re: The USB mouse cursor is NOT visible about 8 seconds after boot to OS

2018-01-21 Thread Raymond Lien
apport information

** Tags added: apport-collected rc-7.4.0+16.04.20160906-0ubuntu1 third-
party-packages ubuntu

** Description changed:

  Repro steps:
  1. Fresh Install Ubuntu image
  2. when system boot to OS and move USB mouse right now
  
  Observation:
  The USB mouse cursor is NOT visible about 8 seconds after boot to OS.
  Please refer attached video: 20170303_105036.mp4
  
  Repro rate:
  70% (7/10 attempts)
+ --- 
+ .proc.driver.nvidia.gpus..07.00.0: Error: [Errno 21] Is a directory: 
u'/proc/driver/nvidia/gpus/:07:00.0'
+ .proc.driver.nvidia.gpus..08.00.0: Error: [Errno 21] Is a directory: 
u'/proc/driver/nvidia/gpus/:08:00.0'
+ .proc.driver.nvidia.gpus..0e.00.0: Error: [Errno 21] Is a directory: 
u'/proc/driver/nvidia/gpus/:0e:00.0'
+ .proc.driver.nvidia.gpus..0f.00.0: Error: [Errno 21] Is a directory: 
u'/proc/driver/nvidia/gpus/:0f:00.0'
+ .proc.driver.nvidia.registry: Binary: ""
+ .proc.driver.nvidia.version:
+  NVRM version: NVIDIA UNIX x86_64 Kernel Module  384.111  Tue Dec 19 23:51:45 
PST 2017
+  GCC version:  gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.5)
+ ApportVersion: 2.20.1-0ubuntu2.14
+ Architecture: amd64
+ BootLog: /dev/sda2: clean, 291382/117186560 files, 10420055/468718592 blocks
+ CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
+ CrashDB: unity
+ DistUpgraded: Fresh install
+ DistroCodename: xenial
+ DistroRelease: DGX 16.04
+ DistroVariant: ubuntu
+ DkmsStatus:
+  nvidia-384, 384.111, 4.4.0-103-generic, x86_64: installed
+  nvidia-384, 384.111, 4.4.0-109-generic, x86_64: installed
+ GsettingsChanges:
+  org.compiz.core active-plugins ['core', 'composite', 'opengl', 'imgpng', 
'snap', 'copytex', 'wall', 'resize', 'vpswitch', 'mousepoll', 'place', 'regex', 
'compiztoolbox', 'move', 'grid', 'commands', 'session', 'unitymtgrabhandles', 
'animation', 'fade', 'expo', 'workarounds', 'scale', 'ezoom', 'unityshell']
+  org.gnome.desktop.interface gtk-im-module 'gtk-im-context-simple'
+  org.gnome.desktop.interface scaling-factor uint32 1
+ InstallationDate: Installed on 2018-01-19 (3 days ago)
+ InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
+ MachineType: NVIDIA DGX Station
+ NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
+ Package: unity 7.4.0+16.04.20160906-0ubuntu1 [origin: Ubuntu]
+ PackageArchitecture: amd64
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-109-generic.efi.signed 
root=UUID=0da9b9cc-ab70-438e-b3d9-6bb4d0a80858 ro transparent_hugepage=madvise 
transparent_hugepage=madvise quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.4.0-109.132-generic 4.4.98
+ Tags: third-party-packages xenial rc-7.4.0+16.04.20160906-0ubuntu1 
third-party-packages xenial third-party-packages xenial ubuntu
+ Uname: Linux 4.4.0-109-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 07/14/2017
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 0406
+ dmi.board.asset.tag: Default string
+ dmi.board.name: X99-E-10G WS
+ dmi.board.vendor: EMPTY
+ dmi.board.version: Rev 1.xx
+ dmi.chassis.asset.tag: Default string
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: EMPTY
+ dmi.chassis.version: Default string
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0406:bd07/14/2017:svnNVIDIA:pnDGXStation:pvrSystemVersion:rvnEMPTY:rnX99-E-10GWS:rvrRev1.xx:cvnEMPTY:ct3:cvrDefaultstring:
+ dmi.product.name: DGX Station
+ dmi.product.version: System Version
+ dmi.sys.vendor: NVIDIA
+ version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
+ version.ia32-libs: ia32-libs N/A
+ version.libdrm2: libdrm2 2.4.83-1~16.04.1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.4-0ubuntu1~16.04.4
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.4-0ubuntu1~16.04.4
+ version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
+ version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2

** Attachment added: ".proc.driver.nvidia.params.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040785/+files/.proc.driver.nvidia.params.txt

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Title:
  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] DpkgLog.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "DpkgLog.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040788/+files/DpkgLog.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] GraphicsCard.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "GraphicsCard.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040789/+files/GraphicsCard.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] NvidiaBugReportLog.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "NvidiaBugReportLog.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040795/+files/NvidiaBugReportLog.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] JournalErrors.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "JournalErrors.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040790/+files/JournalErrors.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] ProcModules.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "ProcModules.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040800/+files/ProcModules.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] CurrentDmesg.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "CurrentDmesg.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040786/+files/CurrentDmesg.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] Lsusb.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "Lsusb.txt"
   https://bugs.launchpad.net/bugs/1743956/+attachment/5040794/+files/Lsusb.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] ProcEnviron.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "ProcEnviron.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040798/+files/ProcEnviron.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] LightdmDisplayLog.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "LightdmDisplayLog.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040791/+files/LightdmDisplayLog.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] LightdmLog.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "LightdmLog.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040792/+files/LightdmLog.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] Lspci.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "Lspci.txt"
   https://bugs.launchpad.net/bugs/1743956/+attachment/5040793/+files/Lspci.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] Dependencies.txt

2018-01-21 Thread Raymond Lien
apport information

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5040787/+files/Dependencies.txt

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743953] Re: The USB mouse cursor is NOT visible about 8 seconds after boot to OS

2018-01-18 Thread Raymond Lien
Thanks Colin.

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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[Bug 1743956] Re: The USB mouse cursor is NOT visible about 8 seconds after boot to OS

2018-01-18 Thread Raymond Lien
Ubuntu 16.04, please save as link for mp4 video file. I'm not sure why I
cannot play on the web view, thanks.

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[Bug 1743960] [NEW] The default theme option is blank on the OS

2018-01-17 Thread Raymond Lien
Public bug reported:

1. Boot to OS.
2. Go to System Settings -> All Settings -> Appearance.

[Observation]
Observed the default theme option is blank. (DGXStation_Theme.png)

** Affects: unity (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "DGXStation_Theme.png"
   
https://bugs.launchpad.net/bugs/1743960/+attachment/5038646/+files/DGXStation_Theme.png

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  The default theme option is blank on the OS

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[Bug 1743957] [NEW] Only observed the mouse cursor movement with black screen around 6 seconds when switched from Guest session back to Owner mode.

2018-01-17 Thread Raymond Lien
Public bug reported:

[Repro steps]
1. Boot to desktop.
2. Switch to Guest session from menu on top-right screen.
3. Switch back to Owner mode from menu on top-right screen by clicking owner 
account, and then keep moving the mouse.


[Observation]
Only observed the mouse cursor movement with black screen around 6 seconds when 
switched from Guest session back to Owner mode.
Please refer to the video(20170619_120338.mp4).

** Affects: unity (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "20170619_120338.mp4"
   
https://bugs.launchpad.net/bugs/1743957/+attachment/5038645/+files/20170619_120338.mp4

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Title:
  Only observed the mouse cursor movement with black screen around 6
  seconds when switched from Guest session back to Owner mode.

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[Bug 1743956] [NEW] The USB mouse cursor is NOT visible about 8 seconds after boot to OS

2018-01-17 Thread Raymond Lien
Public bug reported:

Repro steps:
1. Fresh Install Ubuntu image
2. when system boot to OS and move USB mouse right now

Observation:
The USB mouse cursor is NOT visible about 8 seconds after boot to OS.
Please refer attached video: 20170303_105036.mp4

Repro rate:
70% (7/10 attempts)

** Affects: unity (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "20170303_105036.mp4"
   
https://bugs.launchpad.net/bugs/1743956/+attachment/5038644/+files/20170303_105036.mp4

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  The USB mouse cursor is NOT visible about 8 seconds after boot to OS

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