[Bug 1055930] [NEW] Documentation uses wrong directory for squid configuration files

2012-09-24 Thread Andrew Gorcester
Public bug reported:

The documentation on this page:
https://help.ubuntu.com/12.04/serverguide/squid.html is inaccurate in
that it refers to configuration files in /etc/squid/ when they are
actually placed by default in /etc/squid3/.  So, for instance, when
instructed to edit the file /etc/squid/squid.conf, the user will find
that that file does not exist -- it is actually named
/etc/squid3/squid.conf.

** Affects: ubuntu-docs (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  Documentation uses wrong directory for squid configuration files

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[Bug 1055930] Re: Documentation uses wrong directory for squid configuration files

2012-09-24 Thread Andrew Gorcester
Also, it says to run sudo /etc/init.d/squid restart but the actual
command in 12.04 will have to be sudo service squid3 restart.

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Title:
  Documentation uses wrong directory for squid configuration files

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[Bug 809514] [NEW] Instructions for creating SSL CSR in server guide are out of date

2011-07-12 Thread Andrew Gorcester
Public bug reported:

The instructions in the Ubuntu Server Guide for creating a certificate
signing request (for instance at
https://help.ubuntu.com/10.04/serverguide/C/certificates-and-
security.html) are out of date in that they instruct the user to create
a 1024-bit key:

openssl genrsa -des3 -out server.key 1024

Most certificate authorities no longer accept 1024-bit RSA keys and
instead require a minimum key size of 2048.  The instructions could be
amended to replace 1024 with 2048 (and the corresponding sample
output text modified to match) without additional changes.

** Affects: ubuntu-docs (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  Instructions for creating SSL CSR in server guide are out of date

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[Bug 494699] Re: Does not support current Lucid kernel (2.6.32) or xserver (1.7)

2010-03-20 Thread Andrew Gorcester
I installed the fglrx_8.721-0ubuntu3 packages on my beta 1 install (up
to date as of late March 20).  X started properly but all gl-related
applications segfaulted.  These included the fglrx-specific programs
like fglrxinfo and also glxgears, glxinfo, etc.  I then removed the
packages and gl-related applications like glxinfo, glxgears and glxdemo
started functioning again.

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[Bug 494699] Re: Does not support current Lucid kernel (2.6.32) or xserver (1.7)

2010-03-20 Thread Andrew Gorcester
Got it to run on my system by running sudo aticonfig --initial, and then
sudo service gdm restart.

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[Bug 540525] Re: Attempting to join an AIM buddy chat through Room Join always fails silently

2010-03-19 Thread Andrew Gorcester
Sorry about that.  I misunderstood the instructions in chat the first
time, and then when I was told what incomplete meant I and Sebastien
tried to change at the same time.  I am still getting used to launchpad.

Thanks for your patience =)

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[Bug 525240] Re: gnome-panel not starting on login

2010-03-19 Thread Andrew Gorcester
The twitter feed @ubuntustatus directed people who were having trouble
with gnome-panel and nautilus to this bug, apparently inaccurately.
Most people coming here from @ubuntustatus probably want Bug #542343.

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[Bug 347657] Re: [Asus P5E-VM HDMI] suspend/resume failure [non-free: fglrx]

2010-03-18 Thread Andrew Gorcester
Problem still exists in 10.04 Alpha 3.  I have not done extensive
testing of different combinations of settings, etc, in the alpha yet but
at the default configuration definitely does not work.

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[Bug 540525] Re: Attempting to join an AIM buddy chat through Room Join always fails silently

2010-03-18 Thread Andrew Gorcester
Omer, I decided to split this report into two bugs: this one addresses
that Empathy fails silently and asks for an error message or that the
feature be disabled for AIM users (easy fix that I can nominate for
Lucid) and the other one addresses that Empathy doesn't support AIM
buddy chat in general (complicated fix that's probably not suitable for
a release only a month out).  Should I have kept those two things
together after all?

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[Bug 540525] Re: Attempting to join an AIM buddy chat through Room Join always fails silently

2010-03-18 Thread Andrew Gorcester
I coded a fix with the upstream sources.  I'll have to figure out how to
submit the patch and get it to percolate down to Ubuntu, though.

** Changed in: empathy (Ubuntu)
   Status: Triaged = In Progress

** Changed in: empathy (Ubuntu)
 Assignee: (unassigned) = Andrew Gorcester (andrewsg)

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[Bug 540525] Re: Attempting to join an AIM buddy chat through Room Join always fails silently

2010-03-18 Thread Andrew Gorcester
The patch is being processed upstream.  I was advised in #ubuntu-bugs to
unassign this bug and mark it as incomplete so that it won't be passed
over for upload when the time comes.

** Changed in: empathy (Ubuntu)
 Assignee: Andrew Gorcester (andrewsg) = (unassigned)

** Changed in: empathy (Ubuntu)
   Status: In Progress = Incomplete

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[Bug 540525] Re: Attempting to join an AIM buddy chat through Room Join always fails silently

2010-03-18 Thread Andrew Gorcester
** Changed in: empathy (Ubuntu)
   Status: Triaged = In Progress

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[Bug 510571] Re: Lucid guest won't boot with acpi in virtualbox

2010-03-17 Thread Andrew Gorcester
I can confirm that arand's patched virtualbox-ose from his PPA does
solve the problem on my Ubuntu 9.10 host/10.04 client.

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[Bug 540525] [NEW] Attempting to join an AIM buddy chat through Room Join always fails silently

2010-03-17 Thread Andrew Gorcester
Public bug reported:

Binary package hint: empathy

I tried to join an AIM buddy chat in Empathy using the Room menu's
Join... option.  In the Join dialog box I was asked for the server and
room.  The server is not applicable for AIM buddy chat at any rate as
chats are only identified by the room name.  Leaving the server blank
and filling in the room field un-greyed out the Join button.  However,
clicking the Join button closed the dialog box and did nothing.

This happened in both 9.10 and in 10.04 testing.

Apparently Empathy's AIM module has no support for AIM buddy chat.
Either the Join dialog should be disabled for AIM accounts entirely, or
attempting to join a chat room with an AIM account selected should
produce an error message.

** Affects: empathy (Ubuntu)
 Importance: Undecided
 Status: New

** Summary changed:

- Empathy does not support AIM buddy chat and attempting to join a chat through 
Room  Join fails silently
+ Attempting to join an AIM buddy chat through Room  Join always fails silently

** Description changed:

  Binary package hint: empathy
  
  I tried to join an AIM buddy chat in Empathy using the Room menu's
  Join... option.  In the Join dialog box I was asked for the server and
  room.  The server is not applicable for AIM buddy chat at any rate as
  chats are only identified by the room name.  Leaving the server blank
  and filling in the room field un-greyed out the Join button.  However,
  clicking the Join button closed the dialog box and did nothing.
  
  This happened in both 9.10 and in 10.04 testing.
  
- Apparently Empathy's AIM module has no support for buddy chat at all.
- Either AIM buddy chat support for Empathy should be implemented or the
- Join dialog should be disabled for AIM accounts.  At the very least,
+ Apparently Empathy's AIM module has no support for AIM buddy chat.
+ Either the Join dialog should be disabled for AIM accounts entirely, or
  attempting to join a chat room with an AIM account selected should
- produce an error message or some sort of feedback.
+ produce an error message.

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[Bug 540536] [NEW] Empathy does not support AIM buddy chat

2010-03-17 Thread Andrew Gorcester
Public bug reported:

Binary package hint: empathy

Empathy does not support AIM buddy chat.  This is a request to implement
AIM buddy chat support in Empathy, similar to how it is supported in
Pidgin.

Empathy already has support for multiuser chats for other protocols so
only the AIM-specific logic should be needed.

Related to bug #540525

** Affects: empathy (Ubuntu)
 Importance: Undecided
 Status: New

** Description changed:

  Binary package hint: empathy
  
  Empathy does not support AIM buddy chat.  This is a request to implement
  AIM buddy chat support in Empathy, similar to how it is supported in
  Pidgin.
  
  Empathy already has support for multiuser chats for other protocols so
- only the AIM-specific logic is needed.
+ only the AIM-specific logic should be needed.
  
  Related to bug #540525
- (https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/540525).

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[Bug 540525] Re: Attempting to join an AIM buddy chat through Room Join always fails silently

2010-03-17 Thread Andrew Gorcester
** Description changed:

  Binary package hint: empathy
  
  I tried to join an AIM buddy chat in Empathy using the Room menu's
  Join... option.  In the Join dialog box I was asked for the server and
  room.  The server is not applicable for AIM buddy chat at any rate as
  chats are only identified by the room name.  Leaving the server blank
  and filling in the room field un-greyed out the Join button.  However,
  clicking the Join button closed the dialog box and did nothing.
  
+ Empathy also silently fails to display invitations to buddy chat rooms
+ sent by other AIM users.
+ 
  This happened in both 9.10 and in 10.04 testing.
  
  Apparently Empathy's AIM module has no support for AIM buddy chat.
  Either the Join dialog should be disabled for AIM accounts entirely, or
  attempting to join a chat room with an AIM account selected should
  produce an error message.
+ 
+ AIM's network frequently has temporary outages and fails to connect
+ people to buddy chat rooms, in addition to any problems a specific
+ client might have with the protocol.  So, the current behavior does not
+ make it clear that the problem is with Empathy and not with AIM or the
+ specific chat room.

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[Bug 347657] Re: [Asus P5E-VM HDMI] suspend/resume failure [non-free: fglrx]

2009-07-23 Thread Andrew Gorcester
Leann,

I downloaded the 9.10 alpha and put it on my MicroSD card and booted
from it using a USB reader.  As before, system seemed to enter suspend
but did not wake up properly.  Symptoms were substantially the same as I
previously reported (though I didn't notice any strange numlock light
activity this time).

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[Bug 347657] Re: [Asus P5E-VM HDMI] suspend/resume failure [non-free: fglrx]

2009-03-29 Thread Andrew Gorcester
Erik, thanks for the tip.  My motherboard was already in Auto mode.  I
tried switching it to S3 only and also toggling ACPI 2.0 and other
suspend-related options to no effect.

Attempting to suspend in S1 only mode results in an altogether different
problem, where the computer powers down into suspend, but instead of
resuming, instead simply reboots.

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[Bug 347657] Re: [Asus P5E-VM HDMI] suspend/resume failure [non-free: fglrx]

2009-03-26 Thread Andrew Gorcester
Leann, thank you for the link.  I think most (?) of the relevant
information was included when the system prompted me to file a
suspend/resume bug report, but if there is anything missing that I'm not
aware of, please let me know.

I have never had suspend work on this system as far as I can recall.
However, because the result is inevitably a crash and restart, I don't
think to test it very often.

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[Bug 347657] Re: [Asus P5E-VM HDMI] suspend/resume failure [non-free: fglrx]

2009-03-26 Thread Andrew Gorcester
Attached is the dmesg from a test with pm_trace enabled.  I'm not sure
what to make of it, though.

** Attachment added: dmesg.txt
   http://launchpadlibrarian.net/24383104/dmesg.txt

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[Bug 347657] Re: [Asus P5E-VM HDMI] suspend/resume failure [non-free: fglrx]

2009-03-26 Thread Andrew Gorcester
Further tests, each producing a different magic number.  Since I'm not
getting any hash matches, and since I'm not experiencing any expected
side-effects of pm_trace such as filesystem checks, I'm skeptical that
pm_trace is working at all.

** Attachment added: dmesg1.txt
   http://launchpadlibrarian.net/24383526/dmesg1.txt

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[Bug 347657] Re: [Asus P5E-VM HDMI] suspend/resume failure [non-free: fglrx]

2009-03-26 Thread Andrew Gorcester
This dmesg was produced while booting into recovery mode.  The preceding
suspend operation was not performed in recovery mode, however.

** Attachment added: dmesg2.txt
   http://launchpadlibrarian.net/24383531/dmesg2.txt

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[Bug 347657] Re: [Asus P5E-VM HDMI] suspend/resume failure [non-free: fglrx]

2009-03-26 Thread Andrew Gorcester
Lastly, this dmesg is from a normal boot; however, the preceding suspend
operation was performed at the command line in recovery mode.  Prior to
the suspend I tried to remove as many device drivers as I could; for
instance, I removed the firewire, graphics and sound card modules.  I
did not do this in a scientific fashion and I was not familiar with all
of the modules so I don't know if this was productive.


This is the last one for now.  I hope this information is more helpful than it 
looks, and not just spamming everybody's inboxes.

** Attachment added: dmesg3.txt
   http://launchpadlibrarian.net/24383549/dmesg3.txt

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[Bug 347657] Re: [Asus P5E-VM HDMI] suspend/resume failure [non-free: fglrx]

2009-03-24 Thread Andrew Gorcester
Manoj, did as instructed but no additional messages were displayed.
Screen blanked immediately, computer went into suspend, and screen again
did not display anything at all on wake.

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[Bug 347657] [NEW] [Asus P5E-VM HDMI] suspend/resume failure [non-free: fglrx]

2009-03-23 Thread Andrew Gorcester
Public bug reported:

On suspend system powered almost completely down.  Keyboard numlock LED
turned off but flashed on whenever any key was pressed.  No keyboard key
would wake the system.

Upon pressing the power button system fans, etc. turned back on, numlock
LED turned on and stayed on.  However, nothing appeared on screen, and
system appeared unresponsive to input except for the numlock light which
turned off temporarily whenever any key was pressed, then reverted to
on.  Pressing power button to soft shutdown didn't work, had to use
reset button to restart system.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from 
resuming properly.
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InterpreterPath: /usr/bin/python2.6
MachineType: System manufacturer P5E-VM HDMI
NonfreeKernelModules: fglrx
Package: linux-image-2.6.28-11-generic 2.6.28-11.36
ProcAttrCurrent: unconfined
ProcCmdLine: root=UUID=35cd789e-60be-4fbb-94d6-f57a389f1bc4 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.28-11.36-generic
SourcePackage: linux
StressLog: Error: [Errno 2] No such file or directory: 
'/var/lib/pm-utils/stress.log'
Tags: resume suspend
Title: [System manufacturer P5E-VM HDMI] suspend/resume failure [non-free: 
fglrx]
UserGroups: pulse-rt

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-kerneloops i386 resume suspend

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[Bug 347657] Re: [Asus P5E-VM HDMI] suspend/resume failure [non-free: fglrx]

2009-03-23 Thread Andrew Gorcester

** Attachment added: BootDmesg.txt
   http://launchpadlibrarian.net/24294721/BootDmesg.txt

** Attachment added: CurrentDmesg.txt
   http://launchpadlibrarian.net/24294722/CurrentDmesg.txt

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/24294723/Dependencies.txt

** Attachment added: HalComputerInfo.txt
   http://launchpadlibrarian.net/24294724/HalComputerInfo.txt

** Attachment added: Lspci.txt
   http://launchpadlibrarian.net/24294725/Lspci.txt

** Attachment added: Lsusb.txt
   http://launchpadlibrarian.net/24294726/Lsusb.txt

** Attachment added: ProcCpuinfo.txt
   http://launchpadlibrarian.net/24294727/ProcCpuinfo.txt

** Attachment added: ProcInterrupts.txt
   http://launchpadlibrarian.net/24294728/ProcInterrupts.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/24294729/ProcMaps.txt

** Attachment added: ProcModules.txt
   http://launchpadlibrarian.net/24294730/ProcModules.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/24294731/ProcStatus.txt

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[Bug 130496] Re: [gutsy] network-manager overwrites /etc/resolv.conf on DHCP connect and doesn't restore it

2007-12-01 Thread Andrew Gorcester
After some testing, it appears that the bug no longer occurs in my
specific case.  network-manager correctly switches from the DHCP-
acquired DNS information on the wired connection to the manually set DNS
information on the wireless connection and back again without
assistance.  Thank you for following up on this bug.

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[Bug 138307] unzip manpage does not document -O and -I options

2007-09-08 Thread Andrew Gorcester
Public bug reported:

Binary package hint: unzip

Ubuntu's unzip has a special patch that allows it to handle non-standard
charsets with the options -O and -I (more info at
https://blueprints.launchpad.net/unzip/+spec/unzip-detect-filename-
encoding).  However, this patch doesn't update the manpage, which does
not document these new options.

** Affects: unzip (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 132357] Re: files with unusual character sets are sometimes completely invisible to the driver

2007-08-16 Thread Andrew Gorcester
Adding locale=en_US.UTF-8 does solve the problem.  Thank you for the
help.

I think it would be helpful if the driver accepted a tag like nls=utf8,
which is used with the stock read-only NTFS driver, just to avoid
surprising people who try to upgrade like I did (by simply changing
ntfs to ntfs-3g.  But maybe other users will be wise enough to read
the entire man page.  =)

-- 
files with unusual character sets are sometimes completely invisible to the 
driver
https://bugs.launchpad.net/bugs/132357
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[Bug 132357] files with unusual character sets are sometimes completely invisible to the driver

2007-08-13 Thread Andrew Gorcester
Public bug reported:

Binary package hint: ntfs-3g

When I boot my computer, files with Japanese characters in my NTFS
partition are simply not displayed through the ntfs-3g driver.  They are
not shown in Nautilus, or on the command line, and the driver apparently
doesn't recognize that they exist at all.  However, unmounting and
remounting manually makes them display properly.

The relevant line in my /etc/fstab is:

UUID=0A00172E00171FED /media/hdd1 ntfs-fusedefaults,uid=1000 0
0

The only possible explanation I can think of is that when I mount it
manually (sudo umount /media/hdd1; sudo mount /media/hdd1) this is
somehow different from what is done at boot.

** Affects: ntfs-3g (Ubuntu)
 Importance: Undecided
 Status: New

-- 
files with unusual character sets are sometimes completely invisible to the 
driver
https://bugs.launchpad.net/bugs/132357
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[Bug 130496] network-manager overwrites /etc/resolv.conf on DHCP connect and doesn't restore it

2007-08-05 Thread Andrew Gorcester
Public bug reported:

Binary package hint: network-manager

My normal connection is wireless, with a static ip and manually set DNS
info.  When I temporarily connect my computer to a wired network,
network-manager automatically configures using DHCP.  In doing so, it
overwrites the manual DNS info in /etc/resolv.conf with the DNS info
from DHCP completely.  When the wired line is disconnected, wireless
doesn't work because the manually set DNS info is not restored.

I assume the culprit is network-manager in this case because the
overwritten /etc/resolv.conf appears as follows (some whitespace
removed):


# generated by NetworkManager, do not edit!
nameserver 192.168.2.1


This happens on Ubuntu 7.10 testing, Tribe 3, up-to-date as of 2007-08-05.  
network-manger version is 0.6.5-0ubuntu7.  The install is one day old and 
relatively clean.

This bug is probably related to [#126592 resolv.conf overwritten on dhcp
renew when using NetworkManager vpn plugins]

** Affects: network-manager (Ubuntu)
 Importance: Undecided
 Status: New

-- 
network-manager overwrites /etc/resolv.conf on DHCP connect and doesn't restore 
it
https://bugs.launchpad.net/bugs/130496
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[Bug 130496] Re: [gutsy] network-manager overwrites /etc/resolv.conf on DHCP connect and doesn't restore it

2007-08-05 Thread Andrew Gorcester
** Summary changed:

- network-manager overwrites /etc/resolv.conf on DHCP connect and doesn't 
restore it
+ [gutsy] network-manager overwrites /etc/resolv.conf on DHCP connect and 
doesn't restore it

** Description changed:

  Binary package hint: network-manager
  
  My normal connection is wireless, with a static ip and manually set DNS
  info.  When I temporarily connect my computer to a wired network,
  network-manager automatically configures using DHCP.  In doing so, it
  overwrites the manual DNS info in /etc/resolv.conf with the DNS info
  from DHCP completely.  When the wired line is disconnected, wireless
  doesn't work because the manually set DNS info is not restored.
  
  I assume the culprit is network-manager in this case because the
  overwritten /etc/resolv.conf appears as follows (some whitespace
  removed):
  
  
  # generated by NetworkManager, do not edit!
  nameserver 192.168.2.1
  
  
- This happens on Ubuntu 7.10 testing, Tribe 3, up-to-date as of 2007-08-05.  
network-manger version is 0.6.5-0ubuntu7.  The install is one day old and 
relatively clean.
+ This happens on Ubuntu 7.10 testing, Tribe 3, up-to-date as of 2007-08-05.  
network-manger version is 0.6.5-0ubuntu7.  The install is one day old and 
relatively clean.  I'm not sure if the bug is gutsy-specific or not.
  
  This bug is probably related to [#126592 resolv.conf overwritten on dhcp
  renew when using NetworkManager vpn plugins]

-- 
[gutsy] network-manager overwrites /etc/resolv.conf on DHCP connect and doesn't 
restore it
https://bugs.launchpad.net/bugs/130496
You received this bug notification because you are a member of Ubuntu
Bugs, which is the bug contact for Ubuntu.

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[Bug 130496] Re: [gutsy] network-manager overwrites /etc/resolv.conf on DHCP connect and doesn't restore it

2007-08-05 Thread Andrew Gorcester
** Description changed:

  Binary package hint: network-manager
  
  My normal connection is wireless, with a static ip and manually set DNS
  info.  When I temporarily connect my computer to a wired network,
  network-manager automatically configures using DHCP.  In doing so, it
  overwrites the manual DNS info in /etc/resolv.conf with the DNS info
  from DHCP completely.  When the wired line is disconnected, wireless
- doesn't work because the manually set DNS info is not restored.
+ doesn't work because the manually set DNS info is not restored.  This
+ happens even when the original DNS info in /etc/resolv.conf was set
+ manually through network-manager itself.
  
  I assume the culprit is network-manager in this case because the
  overwritten /etc/resolv.conf appears as follows (some whitespace
  removed):
  
  
  # generated by NetworkManager, do not edit!
  nameserver 192.168.2.1
  
  
  This happens on Ubuntu 7.10 testing, Tribe 3, up-to-date as of 2007-08-05.  
network-manger version is 0.6.5-0ubuntu7.  The install is one day old and 
relatively clean.  I'm not sure if the bug is gutsy-specific or not.
  
  This bug is probably related to [#126592 resolv.conf overwritten on dhcp
  renew when using NetworkManager vpn plugins]

-- 
[gutsy] network-manager overwrites /etc/resolv.conf on DHCP connect and doesn't 
restore it
https://bugs.launchpad.net/bugs/130496
You received this bug notification because you are a member of Ubuntu
Bugs, which is the bug contact for Ubuntu.

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