[Bug 1582200] Re: citrix does not start

2016-05-22 Thread Ari Börde Kröyer
I have the same issue and I have tried to add info about my system,
following the instructions in help.ubuntu.com/community/ReportingBugs to
gather information about my system and the firefox package. This did not
work as it should. I then did:

apport-cli -f -p firefox --save bug.apport

followed by:

ubuntu-bug -c bug.apport -u 1582200

This however, produced the message:

/usr/share/apport/apport-gtk:16: PyGIWarning: Wnck was imported without 
specifying a version first. Use gi.require_version('Wnck', '3.0') before import 
to ensure that the right version gets loaded.
  from gi.repository import GLib, Wnck, GdkX11, Gdk
Usage: ubuntu-bug [valg] [symptom|pid|pakke|programsti|.apport/.crash-fil]

ubuntu-bug: error: -u/--update-bug option cannot be used together with
options for a new report

And so, I am stuck. If anyone can help, I will gladly complete the
process.

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Title:
  citrix does not start

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[Bug 1568518] [NEW] 16.04 bootable usb install issues: partitioning

2016-04-10 Thread Ari Börde Kröyer
Public bug reported:

I have isntalled xenial on two different laptops (Compaq and HP) and
encountered the same problem both times:

When choosing to "wipe entire disk" and do a clean install I
subsequently get an error message that says the installer was unable to
format swap partition. The only way I have found to circumvent this
issue is to do an advanced install and specify the partitioning scheme
manually. The installation procedure then continues in the normal way.

(There is also a problem when specifying keyboard layout. I will report
this as a separate bug.)

Regards,
Ari

** Affects: ubuntu
 Importance: Undecided
 Status: New

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Title:
  16.04 bootable usb install issues: partitioning

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Re: [Bug 1512851] Re: No network error when making call

2015-11-04 Thread Ari Börde Kröyer
I am using the BQ aquaris E4.5 running 15.04 r26.
Ari

Den 04. nov. 2015 08:18, skrev Sebastien Bacher:
> Thank you for your bug report, what device and image version are you
> using?
>
> ** Changed in: dialer-app (Ubuntu)
> Importance: Undecided => High
>

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Title:
  No network error when making call

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[Bug 1512851] [NEW] No network error when making call

2015-11-03 Thread Ari Börde Kröyer
Public bug reported:

When the dialer app is not running and I get redirected to it in order
to make a call, the first time I hit the "call" button I invariably get
the error message: "no network" even though the phone is connected to
the GSM network. (My phone has the language set to Norwegian, so I am
guessing this is the English equivalent to the message I get.)

Here is what I do in detail: 
- I choose a number from the contacts list
- I hit the phone icon next to the number to make a  call, 
- the dialer app screen opens
- I hit the "call" button, 
- message "no network"

The status bar at the top shows the phone has a GSM connection the whole
time.

When I try again a couple of seconds later, the call gets placed
normally.

The same thing happens when switching from the messaging app to the
dialer in order to call the person I have been texting.

However, if I wait a moment after entering the dialer before pressing
the "call" button, everything runs normally.

If the dialer-app is already active in the background when the
redirection happens, the bug does not occur.

Some kind of slow start issue? Screen appearing before the app is
actually ready to take the command?

** Affects: dialer-app (Ubuntu)
 Importance: Undecided
 Status: New

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  No network error when making call

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Re: [Bug 1429887] Re: Sometimes need 3 power button presses to turn on screen

2015-10-31 Thread Ari Börde Kröyer
Update:

I have tested this some more now and it seems like the delay from 
pressing the power button until the screen comes on gets longer the 
longer the time lapse since the phone was last booted.

Yesterday, I had the following experience:

  * With the phone on and screen off, I pressed the power button and
waited...
  * After more than 3 full minutes I gave up and pressed once more. The
screen flashed on for a second and switced off.
  * Approximately 7-10s later I pressed the power button again. The
screen did not light up.
  * This time I waited for 4 minutes before giving up and pressing the
button again. The screen flashed on for a second and switced off.
  * Again, I waited a few seconds before pressing the button once more.
The screen remained dark.
  * By now my patience was gone and I only waited 10-15s before pressing
the buttong again, causing the screen to flash on-off like before. I
then immediately pressed one more time and it came on.
  * When trying to unlock the screen there was an awful lagging behavior.
  * I decided to switch the phone completely off.
  * I then restarted the phone. Once it was on, I switched off the
screen, waited a short while and pressed the button to switch it on.
This time it came on right away.

This is not the first time the phone has performed normally right after 
switching it on (after switching completely off).

It is my impression than both the current bug as well as the tendency to 
lag when swiping across the screen and when scrolling, manifest 
themselves more the longer the time lapse since the last time the phone 
was powered on.

I hope this helps to narrow down the cause. Good luck!

Best regards,
Ari


Den 26. okt. 2015 23:38, skrev Michael Terry:
> Thanks Ari, so that confirms that this is a delayed-screen-on bug, not a
> screen-never-comes-on bug.
>
> You mentioned the shutdown dialog appearing.  That's bug 1508563, with a
> fix incoming.
>

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  Sometimes need 3 power button presses to turn on screen

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[Bug 1499746] Re: Early Syslinux Boot Error in pendrive made with the Ubuntu Startup Disk Creator

2015-10-27 Thread Ari Börde Kröyer
I had this problem in Vivid, but did not think to check for bug reports.

Now I have upgraded to Wily on two laptops and subsequently created
startup pen drives a total of 10+ times, using 4 different physical pen
drives. None of these have worked on either of the two laptops. Both
laptops are hp ProBooks. The error message is invariably the same:

SYSLINUX 6.03 EDD 20150813 Copyright (C) 1994-2014 H. Peter Anvin et al
Boot error

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  Early Syslinux Boot Error in pendrive made with the Ubuntu Startup
  Disk Creator

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Re: [Bug 1429887] Re: Sometimes need 3 power button presses to turn on screen

2015-10-26 Thread Ari Börde Kröyer
Hi Michael,

I just tested, but so far only three times.

1st time: Screen came on after 17s showing the "turn off / restart / 
cancel" dialogue box. This, incidentally, is something I often get when 
switching on the screen.

2nd time: Screen came on normally after 15s.

3rd time: Screen came on after 1s (i.e. right away).

I will check some more and give an update tomorrow around the same time.

Ari

Den 26. okt. 2015 13:35, skrev Michael Terry:
> Thanks, Ari.  I also happened to catch this several times this weekend
> on my phone, which is running rc-proposed (so OTA7+).
>
> Here's an interesting tidbit though: I tried waiting after the first
> power button press.  So rather than thinking "oh, I must not have hit it
> right" and pressing it again (thus causing the screen to flash on and
> then off immediately), I waited.  Sometimes it took a LONG time like
> 30s.  But the screen eventually came on by itself.
>
> So this bug is *not* about the screen not coming on at all after a
> press.  But rather a long delay.
>
> Folks that are experiencing this bug: can you please verify by also
> waiting next time your screen doesn't immediately come on after pressing
> the power button?  Please wait up to a minute to test.
>
> Knowing it's a delay may help narrow this down.  A delay that
> immediately gets short-circuited when the power button is pressed
> again...
>

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  Sometimes need 3 power button presses to turn on screen

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Re: [Bug 1429887] Re: Sometimes need 3 power button presses to turn on screen

2015-10-24 Thread Ari Börde Kröyer
Sorry for the late reply. I unfortunately overlooked your post.

Yes, I am on OTA-7 and I am getting it constantly, although not every 
single time I want to turn on the screen.

Ari

Den 22. okt. 2015 20:20, skrev Michael Terry:
> I'm beginning to doubt that this is particularly associated with system
> load (there was speculation that this is related to the scenario of wifi
> APs causing NetworkManager and dbus-daemon to go crazy, slowing down the
> system, which is a separate bug).
>
> I've used the following script in /etc/init/load.conf to simulate heavy
> system load:
>
> description "load"
> manual
> script
>   while true; do true; done &
>   while true; do true; done &
>   while true; do true; done &
>   while true; do true; done &
>   while true; do true; done &
>   exec cpulimit -l 1 -c 1 -p `ps ax | grep dbus-daemon | head -n 1 | awk 
> '{print $1;}'`
> end script
>
> And it definitely slows things down.  But I couldn't reproduce this
> specific bug with that running.  I actually haven't seen it at all on my
> test or daily driver devices since OTA7.  I don't know if that means it
> is fixed, harder to reproduce, or I've just been lucky.
>
> Ari, you mention seeing this a lot.  Are you on OTA7?
>

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  Sometimes need 3 power button presses to turn on screen

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[Bug 1492161] Re: Messaging app sluggish after OTA-6

2015-10-21 Thread Ari Börde Kröyer
The description above quite accurately describes the behavior I am
experiencing on my handset (BQ 4.5), both before and after upgrading to
OTA-7. The only difference I experience is that the time before the
contact names are displayed can be twice what is mentioned on occasions.
(My address book has approximately 1000 entries.)

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Title:
  Messaging app sluggish after OTA-6

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Re: [Bug 1429887] Re: Sometimes need 3 power button presses to turn on screen

2015-10-21 Thread Ari Börde Kröyer
On my handset I get the bug whether there are incoming notifications or 
not. I have reproduced it three times out of four attempts while writing 
a few emails on my laptop just now. No notifications.

Regards,
Ari

Den 21. okt. 2015 20:08, skrev Robie Basak:
> I think this might be related to the phone powering on the screen after
> a notification. That is: I believe the occurrence is higher after the
> phone has woken the screen (and perhaps then timed out), compared to
> when there was no notification since I last used it. This is because it
> seems to affect me more when I'm responding to something (eg.
> notification LED with screen off) versus when I have taken the
> initiative to use my phone.
>
> I also haven't seen this since OTA-7, where other bugs related to screen
> power seem to have been fixed.
>

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  Sometimes need 3 power button presses to turn on screen

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[Bug 1429887] Re: Sometimes need 3 power button presses to turn on screen

2015-09-25 Thread Ari Börde Kröyer
The last comment here is from July and I have been experiencing this
issue practically every single day since first asking about it on the
Ubuntu Phone mailing list in April, so I thought I'd take the time to
say that it is still an issue, and an extremely annoying one. If there
is anything I can do to help (observe any specific behavior of my phone
- BQ 4.5 - or carry out any specific test) I would be more than happy to
do so. Just let me know! (I updated my phone to r25 on September 2nd. )

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[Bug 1445133] [NEW] Ubuntu phone: Power button - screen wakeup bug

2015-04-16 Thread Ari Börde Kröyer
Public bug reported:

I have experienced the issue below on my Nexus 4 since October 2014. Now
it has appeared on my Bq Aquaris e4.5 approximately 3 weeks after I got
the phone. I am currently running Ubuntu 14.10 (r20).

Often, but not always, when pushing the power button to make the screen wake
up, nothing happens. After waiting a few seconds, I push the button again
and the screen wakes up for a fraction of a second and then turns off. The
behavior suggests that the second time the button was pushed it was
registered as a switch off screen command. This can repeat itself a few
times. Usually, I have to push the button slightly harder/more decisively
(perhaps a hint longer) in order for the screen to wake up and stay on. The 
screen will eventually come on after pushing the power button an odd number of 
times, never after an even number. Very annoying!

I have tried just waiting for the screen to come on after initially
pushing the power button, but my patience usually wears out after 10-15
seconds. I once waited for half a minute.

** Affects: unity8 (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  Ubuntu phone: Power button - screen wakeup bug

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[Bug 1440535] [NEW] Hashtag '#' missing on dialer keyboard

2015-04-05 Thread Ari Börde Kröyer
Public bug reported:

I am unable to access the hashtag '#' character on the dialer app
keyboard. I am now running the latest stable release (r20) on the
Aquaris e4.5, but I have had the same problem since October '14, running
previous releases on my Nexus 4.

The hashtag is frequently required as an end of field delimiter when
entering numbers in response to automatic phone answering services in my
country of residence (Norway). Not being able to access this character
makes it impossible to enter the correct response to such services (i.e.
some mobile bank services, ticket ordering services and many others). As
a result I have had to leave merchandise at the counter when my account
balance was too low, because I was unable to transfer funds on the spot
using my cell phone.

I hope this can be fixed very soon. Thank you!

Ari

** Affects: dialer-app (Ubuntu)
 Importance: Undecided
 Status: New

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  Hashtag '#' missing on dialer keyboard

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Re: [Bug 1072010] Re: With every software upgrade - error setting up Citrix ICAClient

2013-11-25 Thread Ari Börde Kröyer
Hi tachyon,

I managed to solve my problem following the instructions in this thread:

http://ubuntuforums.org/showthread.php?t=2181903

I hope this helps you, too!

I still get an error message at some point every time I log on using the 
Citrix client, but at least it is fully functional for my purposes.

Be sure to follow the instructions to the letter. I have done this three 
times and one of the three times I deviated slightly from the 
instructions and it did not work.

Good luck!

Best regards,
Ari Börde Kröyer


Den 25. nov. 2013 10:53, skrev tachyon:
 Is please any progress with this issue? I have same trouble : (


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Title:
  With every software upgrade - error setting up Citrix ICAClient

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[Bug 1072010] [NEW] With every software upgrade - error setting up Citrix ICAClient

2012-10-27 Thread Ari Börde Kröyer
Public bug reported:

I have installed the latest Citrix ICAClient from the www.citrix.com
website, using the Ubuntu Software Center. Installation terminates with
the error messages below, but the Citrix client seems to work adequately
all the same.

Once the package has been installed the same error messages come every
time software is upgraded or new software is installed. After upgrade to
Ubuntu 12.10 the same messages also come after every system restart and
logon sequence. This is both annoying and time consuming. The error
messages are:

Errors were encountered while processing:
 icaclient
Error in function: 
Setting up icaclient (12.1.0) ...
No target eula.txt found under . for nb_NO.UTF-8
Trying English...
No target Npica.ad found under . for nb_NO.UTF-8
Trying English...
No target module.ini found under .. for nb_NO.UTF-8
Trying English...
No target wfclient.ini found under .. for nb_NO.UTF-8
Trying English...
No target appsrv.ini found under .. for nb_NO.UTF-8
Trying English...

No target index.htm found under .. for nb_NO.UTF-8
Trying English...
dpkg: error processing icaclient (--configure):
 subprocess installed post-installation script returned error exit status 2

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: software-center 5.4.1.2
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
Date: Sat Oct 27 10:04:00 2012
InstallationDate: Installed on 2012-04-26 (183 days ago)
InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 
(20120425)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: software-center
UpgradeStatus: Upgraded to quantal on 2012-10-23 (3 days ago)

** Affects: software-center (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug quantal

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  With every software upgrade - error setting up Citrix ICAClient

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