[Bug 877958] Re: After every single page on ipp: Unable to get print job status
I tested the new Ubuntu cups package 1.5.0-8ubuntu6. It works for me, the printer now operates as expected. Thank you, Till, Robert, and anyone else involved for your help. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/877958 Title: After every single page on ipp: Unable to get print job status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 877958] Re: After every single page on ipp: Unable to get print job status
Dear Robert That is weird. I would have expected at least some relevant differences between the two communication dumps. Could it be that the problem lies within the server? E.g. the communication is correct but the server reaches an invalid state producing the situation where it is Unable to get print job status. Btw: Are you able to reproduce the error, or do you have to guess from what we report? Thank you for your efforts. David -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/877958 Title: After every single page on ipp: Unable to get print job status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 877958] Re: After every single page on ipp: Unable to get print job status
Dear Robert, Till I tried the cups server both on natty and on oneiric, respectively. I collected the packet logs from the two IPP sessions as requested using tcpdump. The tests were run on the same computer booted from the natty and the oneiric dektop CD (amd64), respectively. In both cases, I added the network printer via IPP (HP LJ 4350) and printed the printer test page twice. On natty everything worked as expected, on oneirc the first test page was printed but afterwards nothing could be printed anymore. (This is the described bug). Please find attached the two tcp dumps. Best regards David ** Attachment added: packet_log_from_natty https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+attachment/2580347/+files/packetlog_natty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/877958 Title: After every single page on ipp: Unable to get print job status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 877958] Re: After every single page on ipp: Unable to get print job status
** Attachment added: packet_log_from_oneiric https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+attachment/2580348/+files/packetlog_oneiric ** Changed in: cups (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/877958 Title: After every single page on ipp: Unable to get print job status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 877958] Re: After every single page on ipp: Unable to get print job status
I have to correct my post from yesterday evening. It is not possible to reset the printer by simply deleting print jobs and resuming. To print another document it is necessary to delete the printer and add it from scratch. Till, please find the requested data below as well as in the attached files. (cups_error_log, printout-13, printout-14) Please note, I printed two documents consecutively (twice the printer test page) to reproduce the error. (Not only one as requested in the Capturing print job data. The print jobs had ID 13 and 14, respectively. Result from lpstat-v: device for test1: ipp://druckerraum-laser1.ethz.ch/ipp/ Please let me know if you need additional information. ** Attachment added: Error log from cups https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+attachment/2564392/+files/cups_error_log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/877958 Title: After every single page on ipp: Unable to get print job status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 877958] Re: After every single page on ipp: Unable to get print job status
** Attachment added: printout-13 https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+attachment/2564393/+files/printout-13 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/877958 Title: After every single page on ipp: Unable to get print job status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 877958] Re: After every single page on ipp: Unable to get print job status
** Attachment added: printout-14 https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+attachment/2564394/+files/printout-14 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/877958 Title: After every single page on ipp: Unable to get print job status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 877958] Re: After every single page on ipp: Unable to get print job status
I have the same problem, confirmed both on my updated linux box running oneiric Kubuntu 11.10 and on the same computer booted from the Kubuntu oneiric Desktop CD, 64bit Steps to reproduce the problem: * Install a network printer over ipp (HP LaserJet 4350 Postscript (recommended) ) (by the way, in the list of drivers, the same driver HP LaserJet 4350 Postscript (recommended) appears 6 times. I selected the first in the list. I am not sure if it matters) * Print a test document (a simple PDF) or the printer test page Result: The Document is printed, but afterward the printer status says 'Paused - Unable to get print job status.'. Subsequent print attempts are queued but not printed. By deleting the queued documents and resuming the printer, it is possible to print one next document, afterwards the status is again 'Paused - Unable to get print job status. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/877958 Title: After every single page on ipp: Unable to get print job status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/877958/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
