Same problem on Dell Inspiron 15 7000 2-in-1 (CPU i7-8565U) # lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 005: ID 0c45:671b Microdia Bus 001 Device 004: ID 27c6:538c Bus 001 Device 007: ID 062a:5918 Creative Labs Bus 001 Device 006: ID 8087:0aaa Intel Corp. Bus 001 Device 002: ID 046d:0a4d Logitech, Inc. G430 Surround Sound Gaming Headset Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 27c6:538c is not recognized # lsusb -s 001:004 -vv Bus 001 Device 004: ID 27c6:538c Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 255 Vendor Specific Class bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x27c6 idProduct 0x538c bcdDevice 1.00 iManufacturer 1 iProduct 2 iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 32 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xa0 (Bus Powered) Remote Wakeup MaxPower 100mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 255 Vendor Specific Class bInterfaceSubClass 0 bInterfaceProtocol 0 iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x01 EP 1 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1721909 Title: Goodix GF3208 (fingerprint reader) not being recognised by kernel/system To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1721909/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs