[Bug 1774242] Re: Wacom touchscreens should use libinput, not wacom driver

2019-08-19 Thread Jason Gerecke
Just a note (mostly to other distro maintainers that may come across
this) that an alternative to completely disabling the Wacom driver's
touchscreen handling is to just add `Option "Gesture" "Off"` to the
touchscreen section of 70-wacom.conf instead.

The driver currently defaults to consuming all multitouch events to
power its own (very limited) gesture recognizer, but the above config
option will let it pass everything through to the desktop and
applications.

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Title:
  Wacom touchscreens should use libinput, not wacom driver

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[Bug 1822633] Re: Pairing failure with BLE 4.0

2019-04-02 Thread Jason Gerecke
I've recently found that while pairing with this pen does not work,
"merely" connecting to the pen does work. That is:

# This command fails
$ echo -e "scan on\npair \nscan off" | bluetoothctl

# But this command works
$ echo -e "scan on\nconnect \nscan off" | bluetoothctl

Looking through the hcidump logs, it appears that "connect" has lower
(really, "no") security requirements, which could explain why it
succeeds where pairing fails (the AuthReq = 00 sent from the device
implies it doesn't want/support security).

I see that GNOME ships /usr/share/gnome-bluetooth/pin-code-database.xml
which defines default PINs. Inside the file, it says "the special NULL
pin means that the devices will not be paired, but connected to and
marked as trusted. This is for devices such as mice and joypads where
there is no encryption." If I add the pen to the database by adding the
following lines at the top of the "device" section, GNOME pairing starts
working (although it seems to be a little hit-or-miss):







With the connection fix in place, a new issue has been identified.
Specifically, the kernel input device is removed after processing just a
single Bluetooth HID event. Looking at the output of "journalctl -b0", I
see the following error message logged, followed by normal device
disconnect messages:

bluetoothd[6318]: Error Reading PNP_ID value: Request attribute has
encountered an unlikely error

Looking at the hcidump logs, it seems that when the pen's Bluetooth
button is pressed, it briefly wakes up only long enough to send a HID
report to the system. After doing so, it disconnects to save power. The
logs show that the system begins requesting information from the device
when it connects, and that it gets a response to some of those requests,
but at some point (e.g. when asking for PNP_ID) the device goes to sleep
and a response is never returned.

It would seem that there either the system needs to not re-ask the
device for information like PNP-ID (which it already received in the
initial "connect" process and should have associated with its MAC) or to
not be so stringent when these requests fail.

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Title:
  Pairing failure with BLE 4.0

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[Bug 1822633] Re: Pairing failure with BLE 4.0

2019-04-02 Thread Jason Gerecke
I've just built and installed the master branch of gnome-bluetooth
(commit b4edf6a8) and didn't see any behavioral change. Since it isn't
even possible to pair through bluetoothctl, I wasn't particularly
hopeful that an update to gnome-bluetooth would fix things.

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Title:
  Pairing failure with BLE 4.0

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[Bug 1807235] [NEW] Wacom tablet stops working when fwupd runs

2018-12-06 Thread Jason Gerecke
Public bug reported:

Certain Wacom tablets appear to be incompatible with fwupd and stop
working as soon as the fwupd service starts. Because the fwupd service
starts a few seconds after the desktop loads on my test machine, the
tablet initially appears to work after a reboot but then "disappears"
(no longer listed in xsetwacom) after perhaps 30 seconds. In addition to
the tablet disappearing, the following message is logged: `failed to add
USB device :: Failed to get feature report: endpoint stalled
or request not supported`

More details in the upstream bug report:
https://github.com/hughsie/fwupd/issues/882. A patch has been accepted
and should be present in the next release.

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: fwupd 1.1.2-1
ProcVersionSignature: Ubuntu 4.18.0-12.13-generic 4.18.17
Uname: Linux 4.18.0-12-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec  6 09:09:02 2018
InstallationDate: Installed on 2018-11-28 (7 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: fwupd
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: fwupd (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug cosmic

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  Wacom tablet stops working when fwupd runs

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[Bug 1748876] Re: One by Wacom (medium tablet) not reported by libwacom

2018-04-03 Thread Jason Gerecke
In addition to the Linux 4.16 requirement pointed out by Michael, Ubuntu
will need to update libwacom to at least version 0.28 for the device to
appear in the control panel.

Until Ubuntu includes updates, you can build libwacom from source[1][2]
as well as get the "input-wacom" kernel backports (version 0.39.0 added
support for these devices)[3][4].

[1]: https://github.com/linuxwacom/libwacom/releases
[2]: https://github.com/linuxwacom/libwacom/wiki
[3]: https://github.com/linuxwacom/input-wacom/releases
[4]: 
https://github.com/linuxwacom/input-wacom/wiki/Installing-input-wacom-from-source

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Title:
  One by Wacom (medium tablet) not reported by libwacom

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[Bug 1753525] Re: Wacom tablet not recognized in Settings > Devices

2018-03-19 Thread Jason Gerecke
linuxcub, my apologies for not replying sooner -- I don't think I got a
notification of your messages for some reason...

Its odd that installing/reinstalling portions of Ubuntu seem to fix the
issue. It looks like the Bionic beta only relased IOSs for Kubuntu,
Budgie, Kylin, MATE, and Xubuntu. I wonder if their GNOME flavor is
still in development and was updated to a broken version when you
installed. Force-installing the ubuntu-gnome-desktop and gnome-control-
center packages may have brought down a fixed version? Without an
official GNOME ISO for me to test, it'll be hard for me to replicate
your issue to see if its still present.

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Title:
  Wacom tablet not recognized in Settings > Devices

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[Bug 1753525] Re: Wacom tablet not recognized in Settings > Devices

2018-03-05 Thread Jason Gerecke
The "stylus not recognized" part of this issue is almost certainly
https://bugzilla.gnome.org/show_bug.cgi?id=793499.

No access to the pad device on the other hand is not an issue I'm
familiar with. The old unity-control-center bug that OP linked do was
due to an issue with GNOME not being compatible with tablets whose pens
don't have an eraser. That issue was fixed in GNOME 3.16, however, and
shouldn't be present in the current version of the gnome-control-center.

I do see a reference to somebody else having similar pad issues upstream
at https://bugzilla.gnome.org/show_bug.cgi?id=789287 but it doesn't look
like anyone has begun to dig into the bug. My own (Arch Linux) system
doesn't exhibit the pad issue with an Intuos Art Medium (CTH-690) and
GNOME 3.26, for what its worth.



linuxcub: You should have both a "Stylus" and "Tablet" button at the top
of the Wacom control panel, next to "Test your Settings". The "Stylus"
button shows "Stylus not Recognized", but what message appears when the
"Tablet" button is pressed? Or are the buttons missing? That might give
a place to start digging...

** Bug watch added: GNOME Bug Tracker #793499
   https://bugzilla.gnome.org/show_bug.cgi?id=793499

** Bug watch added: GNOME Bug Tracker #789287
   https://bugzilla.gnome.org/show_bug.cgi?id=789287

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Title:
  Wacom tablet not recognized in Settings > Devices

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[Bug 1575887] Re: Intuos Art / Intuos Draw 2015 isn't detected by the wacom properties window

2018-03-05 Thread Jason Gerecke
linuxcub, the "Stylus not recognized" is actually a different issue than
the one described here. The upstream bug filed for that particular issue
can be found at https://bugzilla.gnome.org/show_bug.cgi?id=793499

You should file a new issue against Ubuntu 18.04 (specifically the )
which references the GNOME bug I linked to. This will ensure the Ubuntu
developers can track the bug and hopefully work with GNOME upstream to
get it fixed before the April release. The bug likely affects *all*
lower-end tablets (i.e. non-Pro Intuos and Bamboo) based on the
diagnosis.

It would be appreciated if you could give me a link to the bug you end
up filing against 18.04. I'd like to subscribe to it for updates.

** Bug watch added: GNOME Bug Tracker #793499
   https://bugzilla.gnome.org/show_bug.cgi?id=793499

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Title:
  Intuos Art / Intuos Draw 2015 isn't detected by the wacom properties
  window

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[Bug 1575887] Re: Intuos Art / Intuos Draw 2015 isn't detected by the wacom properties window

2017-04-17 Thread Jason Gerecke
Eugenio, the three workarounds I'm aware of are:

  * Use the GNOME desktop environment instead of Unity.
  * Use the command-line based `xsetwacom` utility instead of the GUI.
  * Use a different tablet.

I suppose could try getting in touch with the Ubuntu team (e.g. through
IRC) to make sure they're both aware that this bug exists and that it
has been fixed in upstream GNOME for a while. Recent news is that Ubuntu
will be switching to using GNOME instead of Unity in 2018, so even if
this bug never gets fixed it should be less visible as fewer people use
Unity...

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Title:
  Intuos Art / Intuos Draw 2015 isn't detected by the wacom properties
  window

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[Bug 1575887] Re: Intuos Art 2015 isn't detected by the wacom propierties window

2016-06-08 Thread Jason Gerecke
Bug is in unity-control-center. Upstream gnome-control-center had an
issue with not displaying tablets that had no eraser, such as the newest
generation of Wacom's Intuos tablets: "Intuos Draw" and "Intuos
Art"(models CTL-490, CTH-490, CTL-690, CTH-690). The issue appears to
have been fixed for GNOME 3.16 -- the  upstream bug report can be found
at https://bugzilla.gnome.org/show_bug.cgi?id=746117

See also the bug filed at the linuxwacom project:
https://sourceforge.net/p/linuxwacom/bugs/320/

** Bug watch added: GNOME Bug Tracker #746117
   https://bugzilla.gnome.org/show_bug.cgi?id=746117

** Package changed: xorg (Ubuntu) => unity-control-center (Ubuntu)

** Summary changed:

- Intuos Art 2015 isn't detected by the wacom propierties window
+ Intuos Art / Intuos Draw 2015 isn't detected by the wacom propierties window

** Summary changed:

- Intuos Art / Intuos Draw 2015 isn't detected by the wacom propierties window
+ Intuos Art / Intuos Draw 2015 isn't detected by the wacom properties window

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[Bug 1548581] Re: using wacom tablet crashes the whole system in 16.04

2016-04-08 Thread Jason Gerecke
I'm aware of two Wacom bugs that can cause 4.4 to lockup, both of which
have been recently fixed. It would be very good to know if you're
experiencing either. Please let us know what Wacom device you are using
that causes these lockups.

Issue [1] sounds most like the symptoms you describe and affects
multiple tablets (Primarily the newest "Intuos" tablets with model
numbers CTL-490, CTH-490, CTL-690, and CTH-690). A fix is included in
Linux 4.4.2 as well as the linuxwacom project's backported input-wacom
0.30.2 driver. Updating the kernel or installing the input-wacom driver
should narrow down if this is the problem. You might try SSHing into
your system prior to the lockup, running `sudo journalctl -f`, and then
bringing the pen into prox to trigger the lockup -- if you're lucky,
after a short time you'll see a kernel LOCKUP message printed out that
you can compare to the bug report.

Issue [2] I believe is specific to the CTL-471 and CTL-671. The fix has
been sent for inclusion in later 4.4 releases but has not yet (as far as
I'm aware) yet been accepted.

[1]: https://sourceforge.net/p/linuxwacom/bugs/293/
[2]: https://bugzilla.redhat.com/show_bug.cgi?id=1317116

** Bug watch added: Red Hat Bugzilla #1317116
   https://bugzilla.redhat.com/show_bug.cgi?id=1317116

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  using wacom tablet crashes the whole system in 16.04

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[Bug 1562387] Re: digimend / wacom drivers do not recognize chinese clone

2016-04-08 Thread Jason Gerecke
The xorg.conf.d configuration files are applied one after the other, so
your edits to 10-evdev.conf should be unnecessary (since the settings
from your 50-huion.conf file will be applied after it). I would suggest
filing a bug with linuxwacom (on Sourceforge) indicating that Huion
tablets are not covered by the 50-wacom.conf file like other tablets.

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Title:
  digimend / wacom drivers do not recognize chinese clone

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[Bug 1310800] Re: 056a:0302 Trusty Tahr, kernel 3.13: automatic load of wacom.ko driver cause a "hard" kernel panic

2016-01-14 Thread Jason Gerecke
Trusty and Utopic kernels from -proposed tested and verified to no
longer panic.

** Tags removed: verification-needed-trusty verification-needed-utopic
** Tags added: verification-done-trusty verification-done-utopic

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Title:
  056a:0302 Trusty Tahr, kernel 3.13: automatic load of wacom.ko driver
  cause a "hard" kernel panic

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[Bug 1532052] Re: "no tablet detected" message in system settings for otherwise-working tablet

2016-01-12 Thread Jason Gerecke
Also affects Ubuntu 14.04 now that it pairs the 3.19 kernel with the 0.8
libwacom.

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Title:
  "no tablet detected" message in system settings for otherwise-working
  tablet

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[Bug 1532052] Re: "no tablet detected" message in system settings for otherwise-working tablet

2016-01-12 Thread Jason Gerecke
** Also affects: trusty-backports
   Importance: Undecided
   Status: New

** Changed in: libwacom (Ubuntu)
   Status: New => Fix Released

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  "no tablet detected" message in system settings for otherwise-working
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[Bug 1532052] Re: "no tablet detected" message in system settings for otherwise-working tablet

2016-01-12 Thread Jason Gerecke
** Also affects: libwacom (Ubuntu)
   Importance: Undecided
   Status: New

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[Bug 1310800] Re: 056a:0302 Trusty Tahr, kernel 3.13: automatic load of wacom.ko driver cause a "hard" kernel panic

2015-08-26 Thread Jason Gerecke
I've taken a long hard look at this bug and believe I've been able to
nail down the cause. The panic is caused by a NULL pointer being passed
to the 'input_report_switch' function. It occurs if the kernel has
probed the tablet's pen/pad interface and processes a status report from
it before the kernel has a chance to probe the tablet's touchpad
interface. The suggested workaround of loading the module before
connecting the tablet only masks the issue by changing the timing of
events enough so that the kernel is able to finish probing both
interfaces before processing the status report.

This issue was addressed upstream by commit 44b9683 ("HID: wacom - make
sure touch_input is valid before using it") which is part of the 3.19
kernel. Both the Trusty (3.13) and Vivid (3.16) kernels are missing this
patch, however. Commit 44b9683 can be trivially backported; I've
attached such a backport for convenience.

** Patch added: "Upstream 44b9683 modified to apply against Ubuntu's 3.13 and 
3.16 kernels"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1310800/+attachment/4452940/+files/make-sure-touch_input-is-valid-before-using.patch

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  056a:0302 Trusty Tahr, kernel 3.13: automatic load of wacom.ko driver
  cause a "hard" kernel panic

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