Re: [Bug 1552029] Re: Intermittently mouse corrupt on one screen
Version - 1.90Release date - 10/30/2015 Can't remember if there was no version 1.B at the time I did the update or I was dubious about using it because it looks like a Beta version or something. From: Christopher M. Penalver <christopher.m.penal...@gmail.com> To: allne...@yahoo.co.uk Sent: Friday, 20 May 2016, 12:58 Subject: [Bug 1552029] Re: Intermittently mouse corrupt on one screen Jen Hart, please provide the output of the following terminal command (not perform an apport-collect): sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1552029 Title: Intermittently mouse corrupt on one screen Status in xorg package in Ubuntu: Expired Bug description: Tried Gnome tweaks, tried changing monitors around, primary, (in case it was some how port related) etc. Can not reset the mouse cursor once it corrupts. Only solution I found was a reboot, which can be inconvenient. Might be related to Java applications somehow and their borders? P.S. I think my graphics card is R9 390 and has been picked up wrong by this bug report and by one game I know about (it thinks it is a HD 5600) ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-51.58~14.04.1-generic 3.19.8-ckt13 Uname: Linux 3.19.0-51-generic x86_64 NonfreeKernelModules: fglrx .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Wed Mar 2 01:20:06 2016 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu DkmsStatus: fglrx-updates-core, 15.201, 3.19.0-49-generic, x86_64: installed fglrx-updates-core, 15.201, 3.19.0-51-generic, x86_64: installed DpkgLog: ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Hawaii PRO [Radeon R9 290] [1002:67b1] (rev 80) (prog-if 00 [VGA controller]) Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:2015] InstallationDate: Installed on 2015-11-24 (98 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: MSI MS-7885 ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-51-generic.efi.signed root=UUID=46953798-0da7-48f9-8837-c446ced8f6f6 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/20/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.80 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: X99A SLI PLUS(MS-7885) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.80:bd03/20/2015:svnMSI:pnMS-7885:pvr1.0:rvnMSI:rnX99ASLIPLUS(MS-7885):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.name: MS-7885 dmi.product.version: 1.0 dmi.sys.vendor: MSI version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.fglrx-installer: fglrx-installer N/A version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.64-1~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Mar 1 10:55:41 2016 xserver.configfile: default xserver.errors: open /dev/dri/card0: No such file or directory AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.17.1-0ubuntu3.1~trusty1 xserver.video_driver: fglrx To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1552029
Re: [Bug 1552029] Re: Intermittently mouse corrupt on one screen
Still get the bug.Still is random. Everything is the latest drivers and Bios. From: Launchpad Bug Tracker <1552...@bugs.launchpad.net> To: allne...@yahoo.co.uk Sent: Saturday, 14 May 2016, 5:17 Subject: [Bug 1552029] Re: Intermittently mouse corrupt on one screen [Expired for xorg (Ubuntu) because there has been no activity for 60 days.] ** Changed in: xorg (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1552029 Title: Intermittently mouse corrupt on one screen Status in xorg package in Ubuntu: Expired Bug description: Tried Gnome tweaks, tried changing monitors around, primary, (in case it was some how port related) etc. Can not reset the mouse cursor once it corrupts. Only solution I found was a reboot, which can be inconvenient. Might be related to Java applications somehow and their borders? P.S. I think my graphics card is R9 390 and has been picked up wrong by this bug report and by one game I know about (it thinks it is a HD 5600) ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-51.58~14.04.1-generic 3.19.8-ckt13 Uname: Linux 3.19.0-51-generic x86_64 NonfreeKernelModules: fglrx .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Wed Mar 2 01:20:06 2016 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu DkmsStatus: fglrx-updates-core, 15.201, 3.19.0-49-generic, x86_64: installed fglrx-updates-core, 15.201, 3.19.0-51-generic, x86_64: installed DpkgLog: ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Hawaii PRO [Radeon R9 290] [1002:67b1] (rev 80) (prog-if 00 [VGA controller]) Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:2015] InstallationDate: Installed on 2015-11-24 (98 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: MSI MS-7885 ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-51-generic.efi.signed root=UUID=46953798-0da7-48f9-8837-c446ced8f6f6 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/20/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.80 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: X99A SLI PLUS(MS-7885) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.80:bd03/20/2015:svnMSI:pnMS-7885:pvr1.0:rvnMSI:rnX99ASLIPLUS(MS-7885):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.name: MS-7885 dmi.product.version: 1.0 dmi.sys.vendor: MSI version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.fglrx-installer: fglrx-installer N/A version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.64-1~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Mar 1 10:55:41 2016 xserver.configfile: default xserver.errors: open /dev/dri/card0: No such file or directory AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.17.1-0ubuntu3.1~trusty1 xserver.video_driver: fglrx To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1552029/+subscriptions -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1552029 Title:
Re: [Bug 1552029] Re: Intermittently mouse corrupt on one screen
I was rather nervous about doing this. However, it is done. I shall endeavour to try and remember to report its success or failure in resolving the bug. Thank you for your response. On Wednesday, 2 March 2016, 2:05, Christopher M. Penalver <christopher.m.penal...@gmail.com> wrote: Jen Hart, thank you for reporting this and helping make Ubuntu better. As per https://us.msi.com/product/motherboard/support/X99A-SLI-PLUS.html #down-bios an update to your computer's buggy, insecure, and outdated BIOS is available (1.9). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. Also, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible: 1) Please provide the output of the following terminal command (not perform an apport-collect): sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date 2) Please make a comment specifically advising on if there was an improvement or not. 3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-1.9 ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1552029 Title: Intermittently mouse corrupt on one screen Status in xorg package in Ubuntu: Incomplete Bug description: Tried Gnome tweaks, tried changing monitors around, primary, (in case it was some how port related) etc. Can not reset the mouse cursor once it corrupts. Only solution I found was a reboot, which can be inconvenient. Might be related to Java applications somehow and their borders? P.S. I think my graphics card is R9 390 and has been picked up wrong by this bug report and by one game I know about (it thinks it is a HD 5600) ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-51.58~14.04.1-generic 3.19.8-ckt13 Uname: Linux 3.19.0-51-generic x86_64 NonfreeKernelModules: fglrx .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Wed Mar 2 01:20:06 2016 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu DkmsStatus: fglrx-updates-core, 15.201, 3.19.0-49-generic, x86_64: installed fglrx-updates-core, 15.201, 3.19.0-51-generic, x86_64: installed DpkgLog: ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Hawaii PRO [Radeon R9 290] [1002:67b1] (rev 80) (prog-if 00 [VGA controller]) Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:2015] InstallationDate: Installed on 2015-11-24 (98 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: MSI MS-7885 ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-51-generic.efi.signed root=UUID=46953798-0da7-48f9-8837-c446ced8f6f6 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/20/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.80 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: X99A SLI PLUS(MS-7885) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.80:bd03/20/2015:svnMSI:pnMS-7885:pvr1.0:rvnMSI:rnX99ASLIPLUS(MS-7885):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.name: MS-7885 dmi.product.version: 1.0 dmi.sys.vendor: MSI version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.fglrx-installer: fglrx-installer N/A version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.64-1~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-in
[Bug 1552029] [NEW] Intermittently mouse corrupt on one screen
Public bug reported: Tried Gnome tweaks, tried changing monitors around, primary, (in case it was some how port related) etc. Can not reset the mouse cursor once it corrupts. Only solution I found was a reboot, which can be inconvenient. Might be related to Java applications somehow and their borders? P.S. I think my graphics card is R9 390 and has been picked up wrong by this bug report and by one game I know about (it thinks it is a HD 5600) ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-51.58~14.04.1-generic 3.19.8-ckt13 Uname: Linux 3.19.0-51-generic x86_64 NonfreeKernelModules: fglrx .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true Date: Wed Mar 2 01:20:06 2016 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu DkmsStatus: fglrx-updates-core, 15.201, 3.19.0-49-generic, x86_64: installed fglrx-updates-core, 15.201, 3.19.0-51-generic, x86_64: installed DpkgLog: ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Hawaii PRO [Radeon R9 290] [1002:67b1] (rev 80) (prog-if 00 [VGA controller]) Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:2015] InstallationDate: Installed on 2015-11-24 (98 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: MSI MS-7885 ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-51-generic.efi.signed root=UUID=46953798-0da7-48f9-8837-c446ced8f6f6 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/20/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.80 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: X99A SLI PLUS(MS-7885) dmi.board.vendor: MSI dmi.board.version: 1.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.80:bd03/20/2015:svnMSI:pnMS-7885:pvr1.0:rvnMSI:rnX99ASLIPLUS(MS-7885):rvr1.0:cvnMSI:ct3:cvr1.0: dmi.product.name: MS-7885 dmi.product.version: 1.0 dmi.sys.vendor: MSI version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.fglrx-installer: fglrx-installer N/A version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.64-1~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Tue Mar 1 10:55:41 2016 xserver.configfile: default xserver.errors: open /dev/dri/card0: No such file or directory AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.17.1-0ubuntu3.1~trusty1 xserver.video_driver: fglrx ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug compiz-0.9 trusty ubuntu ** Description changed: Tried Gnome tweaks, tried changing monitors around, primary, (in case it was some how port related) etc. - Can not reset the mouse cursor once it corrupts. Only solution I found was a reboot, which can be inconvenient. + Can not reset the mouse cursor once it corrupts. Only solution I found was a reboot, which can be inconvenient. Might be related to Java applications somehow and their borders? + + P.S. I think my graphics card is R9 390 and has been picked up wrong by + this bug report and by one game I know about (it thinks it is a HD 5600) ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.19.0-51.58~14.04.1-generic 3.19.8-ckt13 Uname: Linux 3.19.0-51-generic x86_64 NonfreeKernelModules: fglrx .tmp.unity.support.test.0: - + ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CompizPlugins: No value set for
[Bug 1272291] Re: 1002:68b8 [Asus M5A97 EVO] Corrupt mouse cursor when using multimonitors
Radeon R9 390 fglrx-update (proprietary) Corrupt on one screen sometimes. Reboot fixes for a time. Possible link is Java applications. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1272291 Title: 1002:68b8 [Asus M5A97 EVO] Corrupt mouse cursor when using multimonitors To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1272291/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs