[Bug 1671926] Re: icecream log files not handled correctly

2019-05-14 Thread Matthew Exon
I submitted a bug report and patch upstream to Debian:
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=928980

** Bug watch added: Debian Bug tracker #928980
   https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=928980

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Title:
  icecream log files not handled correctly

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[Bug 869266] Re: backend not found message is unhelpful

2016-11-26 Thread Matthew Exon
Including this error message as googlefodder:

Traceback (most recent call last):
  File "./simple_invoice_insert.py", line 88, in 
s = Session(argv[1], is_new=False)
  File "/usr/lib/python2.7/dist-packages/gnucash/gnucash_core.py", line 104, in 
__init__
self.begin(book_uri, ignore_lock, is_new, force_new)
  File "/usr/lib/python2.7/dist-packages/gnucash/gnucash_core.py", line 150, in 
new_function
self.raise_backend_errors(function.__name__)
  File "/usr/lib/python2.7/dist-packages/gnucash/gnucash_core.py", line 128, in 
raise_backend_errors
errors )
gnucash.gnucash_core.GnuCashBackendException: call to begin resulted in the 
following errors, ERR_BACKEND_NO_HANDLER

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  backend not found message is unhelpful

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[Bug 869266] Re: backend not found message is unhelpful

2016-11-26 Thread Matthew Exon
Gah!  Thank you so much for providing such a simple fix!  But dammit,
why was it so hard to find the solution?

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[Bug 1639406] Re: Old repository can't be read: svn: E125012: Invalid character in hex checksum

2016-11-08 Thread Matthew Exon
FWIW, I solved the problem by simply (!) rebuilding my repository with
dump/restore.  Of course this is my own repository and I can do what I
like to it, that's not a general solution.

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Title:
  Old repository can't be read: svn: E125012: Invalid character in hex
  checksum

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[Bug 1639406] [NEW] Old repository can't be read: svn: E125012: Invalid character in hex checksum

2016-11-04 Thread Matthew Exon
Public bug reported:

My repository has been going for about 10 years now (I have no idea
which version I was using when it started).  Until now it's lived on a
Lucid VPS.  Now I've moved it to a Xenial machine, and it doesn't work
any more:

mat@winter:~$ svn co svn+ssh://rei.exon.name/home/mat/system/repository
m...@rei.exon.name's password: 
svn: E125012: Invalid character in hex checksum

mat@rei:~/system/repository$ svnadmin verify .
* Error verifying revision 0.
svnadmin: E24: Could not convert '/

mat@rei:~$ svn --version
svn, version 1.9.3 (r1718519)
   compiled Mar 14 2016, 07:39:01 on x86_64-pc-linux-gnu

If I rsync it over to various other machines it works fine: Lucid svn
v1.6.6, Macports svn v1.9.4, Raspbian svn v1.8.10.  But two different
Xenial machines with svn v1.9.3 both fail.

Subversion release notes insist that there is no need to dump and reload
the repository.  And the fact that at least one later version still
works suggests this is a regression in Ubuntu rather than some backwards
compatibility that got broken.

** Affects: subversion (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible

2016-09-30 Thread Matthew Exon
I did the same thing, and it works!  Thanks very much for that!  Below
is the diff in my config.  One thing I notice is the different
KnownSims.  I switched from one Chinese SIM card to a different Chinese
SIM card and also moved to Hong Kong (i.e. roamed) at the same time.  So
I guess that's a fairly obscure scenario.

--- .config/connectivity-service_2016-09-30/config.ini  2016-08-06 
14:43:34.92427 +0800
+++ .config/connectivity-service/config.ini 2016-09-30 15:02:47.44002 
+0800
@@ -1,18 +1,12 @@
 [General]
-KnownSims=89860112038102930001, 89860115628100057703
+KnownSims=89860113228100167651
 MobileDataEnabled=true
-SimForMobileData=89860112038102930001
+SimForMobileData=89860113228100167651
 
 [Sims]
-89860112038102930001\DataRoamingEnabled=false
-89860112038102930001\Imsi=
-89860112038102930001\Mcc=460
-89860112038102930001\Mnc=01
-89860112038102930001\PreferredLanguages=zh, en
-89860112038102930001\PrimaryPhoneNumber=
-89860115628100057703\DataRoamingEnabled=false
-89860115628100057703\Imsi=
-89860115628100057703\Mcc=460
-89860115628100057703\Mnc=01
-89860115628100057703\PreferredLanguages=zh, en
-89860115628100057703\PrimaryPhoneNumber=
+89860113228100167651\DataRoamingEnabled=false
+89860113228100167651\Imsi=46001820662
+89860113228100167651\Mcc=460
+89860113228100167651\Mnc=01
+89860113228100167651\PreferredLanguages=zh, en
+89860113228100167651\PrimaryPhoneNumber=+8613219019856

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Title:
  Network Indicator / Connectivity-API is not accessible

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[Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible

2016-09-12 Thread Matthew Exon
I'll have a go at organising a time on IRC.  I don't have much free time
this week, but I also don't use my Ubuntu Touch phone for anything, so I
don't mind taking my time over this.

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[Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible

2016-09-09 Thread Matthew Exon
There's been a reboot in the meantime by the way...

phablet@ubuntu-phablet:~$ status indicator-network
indicator-network start/running, process 2642

More stuff that may be useful, or just to keep in sync with all of the
above...

phablet@ubuntu-phablet:~$ ps auxww | grep 2642
phablet   2642  0.1  0.3  54024  6952 ?Ssl  23:09   0:00 
/usr/lib/arm-linux-gnueabihf/indicator-network/indicator-network-service
phablet   4400  0.0  0.0   4852   676 pts/16   S+   23:12   0:00 grep 
--color=auto 2642
phablet@ubuntu-phablet:~$ dbus-send --print-reply 
--dest=com.ubuntu.connectivity1 /com/ubuntu/connectivity1/NetworkingStatus 
org.freedesktop.DBus.Properties.Get 
string:com.ubuntu.connectivity1.NetworkingStatus string:Status
Error org.freedesktop.DBus.Error.ServiceUnknown: The name 
com.ubuntu.connectivity1 was not provided by any .service files
phablet@ubuntu-phablet:~$ dbus-send --print-reply 
--dest=com.canonical.indicator.network /com/canonical/indicator/network/phone 
org.gtk.Menus.Start array:uint32:0
phablet@ubuntu-phablet:~$ cat .cache/upstart/indicator-network.log
cat: .cache/upstart/indicator-network.log: No such file or directory
phablet@ubuntu-phablet:~$ stop indicator-network
indicator-network stop/waiting
phablet@ubuntu-phablet:~$ ps auxww | grep indicator-network
phablet   4450  0.0  0.0   4848   676 pts/16   S+   23:15   0:00 grep 
--color=auto indicator-network
phablet@ubuntu-phablet:~$ start indicator-network
indicator-network start/running, process 4454
phablet@ubuntu-phablet:~$ ps auxww | grep indicator-network
phablet   4452  0.6  0.1  40192  3772 ?Ss   23:15   0:00 
/usr/lib/arm-linux-gnueabihf/indicator-network/indicator-network-secret-agent
phablet   4454 11.0  0.3  54040  6836 ?Ssl  23:15   0:00 
/usr/lib/arm-linux-gnueabihf/indicator-network/indicator-network-service
phablet   4457  0.0  0.0   4848   676 pts/16   S+   23:15   0:00 grep 
--color=auto indicator-network
phablet@ubuntu-phablet:~$ cat .cache/upstart/indicator-network.log
Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/0" ((null):0, 
(null))
Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/1" ((null):0, 
(null))
Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/2" ((null):0, 
(null))
Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/3" ((null):0, 
(null))
Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/4" ((null):0, 
(null))
Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/5" ((null):0, 
(null))
Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/6" ((null):0, 
(null))
Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/7" ((null):0, 
(null))

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[Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible

2016-09-09 Thread Matthew Exon
phablet@ubuntu-phablet:~$ dbus-send --print-reply 
--dest=com.ubuntu.connectivity1 /com/ubuntu/connectivity1/NetworkingStatus 
org.freedesktop.DBus.Properties.Get 
string:com.ubuntu.connectivity1.NetworkingStatus string:Status
Error org.freedesktop.DBus.Error.ServiceUnknown: The name 
com.ubuntu.connectivity1 was not provided by any .service files
phablet@ubuntu-phablet:~$ dbus-send --print-reply 
--dest=com.canonical.indicator.network /com/canonical/indicator/network/phone 
org.gtk.Menus.Start array:uint32:0
Error org.freedesktop.DBus.Error.ServiceUnknown: The name 
com.canonical.indicator.network was not provided by any .service files

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[Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible

2016-09-08 Thread Matthew Exon
Me too, this didn't allow me to check for updates:

phablet@ubuntu-phablet:~$ stop indicator-network
indicator-network stop/waiting

Here I went to System Settings.  It still said "Connect to the Internet
to check for updates".

phablet@ubuntu-phablet:~$ rm .cache/upstart/indicator-network*
phablet@ubuntu-phablet:~$ start indicator-network
indicator-network start/running, process 12648
phablet@ubuntu-phablet:~$ cat .cache/upstart/indicator-network.log 
Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/0" ((null):0, 
(null))
Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/1" ((null):0, 
(null))
Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/2" ((null):0, 
(null))
Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/3" ((null):0, 
(null))
Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/4" ((null):0, 
(null))
Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/5" ((null):0, 
(null))
Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/6" ((null):0, 
(null))
Debug: Device Added: "/org/freedesktop/NetworkManager/Devices/7" ((null):0, 
(null))
phablet@ubuntu-phablet:~$

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[Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible

2016-09-08 Thread Matthew Exon
Hey Antti, that worked!  Thanks a lot for that!  I even forgot to add
the password keyword and it just prompted me for the password on screen.

Now when I try to check for software updates it says "Connect to the
Internet to check for updates", which isn't so good.  But oh well,
progress :-)

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[Bug 1615474] Re: Wifi networking no longer possible, network indicator broken

2016-09-06 Thread Matthew Exon
Hi Alejandro, sorry I only just noticed your reply.

It's a little hard to get data off my phone at the moment.  But
indicator network is running:

2479 ? Ssl 0:00 
/usr/lib/arm-linux-gnueabihf/indicator-network/indicator-network-secret-agent
2539 ? Ssl 0:07 
/usr/lib/arm-linux-dnueabihf/indicator-network/indicator-network-service

I've been trying to use wpa_supplicant as you suggested but it
continually fails to connect, complaining about authentication timeouts.
I'm not sure if I'e got the right device driver.  I'm running:

sudo wpa_supplicant -Dwext -iwlan0 -cwpa.conf

It does understand the network's MAC and frequency, so I guess it's
talking to the driver OK.  This is with two different access points.

Also, wpa_supplicant is already running.  I can kill it but it just
comes back.

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[Bug 1615474] Re: Wifi networking no longer possible, network indicator broken

2016-08-23 Thread Matthew Exon
Ah, I was just able to confirm that 3G does work.  I don't know if that
would provide a way to download a fixed system image or something - but
it'd be expensive and unreliable.

Also, there is a wlan0 device when I run ifconfig.  Is there a way to
configure a new wifi network on the command line?  Unfortunately this is
happening just when I've moved to a new city and I don't have any of my
previously configured wifi networks to connect to.

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[Bug 1615474] Re: Wifi networking no longer possible, network indicator broken

2016-08-23 Thread Matthew Exon
Also, correct me if I'm wrong, but it seems if a bug in a system update
prevents the phone connecting to wifi, that effectively bricks the
device, right?  Because there's no way to update the system software
without USB or wifi (and MX4s have broken USB hardware).  There should
be a way to download and install OTA updates via wget or rsync.  It
wouldn't be a problem if the wifi code was stable and reliable, but as
this and Bug #1588126 show, that's not the case.

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[Bug 1588127] Re: Phone abandons incoming call

2016-06-28 Thread Matthew Exon
Is there some way to force media-hub to get stuck in this way?  Or even
better, perhaps write a test application that observes telepathy and
deliberately fails to confirm.  Then I could check that the results are
the same as what I was seeing.

"telepathy by design won't forward the incoming call to the approver ...
until all observers confirm receiving the incoming channel"

This means that a rogue application can block incoming calls by simply
observing telepathy?  That doesn't seem like a good design.  In
particular, media-hub is a very complicated piece of engineering with
innumerable dependencies on other software and the wider network, and
whose requirements are constantly in flux.  Answering phone calls is so
important, media hub should be treated as if it was actively malicious
rather than depended on for cooperation.

That said though, in my case I did see the approver (I assume that means
the green/red slider answer call widget), and there was one ring, which
sounds like it could rule out your guess.

Anyway, thanks very much for your investigations!

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  Phone abandons incoming call

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[Bug 1588127] Re: Phone abandons incoming call

2016-06-08 Thread Matthew Exon
Was this the only time this occurred?  As I said in the original report,
it also happened a week previously when the same person in New York
tried to phone me.  I don't have logs from that time, but there was
certainly a reboot in between.  Apart from that, I believe I have seen
this before but I can't be sure.  Those would have been local calls and
I would simply have called the person back.  But my SIM card doesn't
allow international outgoing calls so that wasn't an option in the New
York cases.

"Certain apps": I typically use gallery, dekko, terminal (which is set
to never be terminated using tweakgeek), browser, camera, settings,
contacts, messaging, phone, so those were probably "running" (although
apart from terminal probably terminated by the OS).  I was not using any
of them immediately prior to taking the call: I was expecting the call
and it was important, so all I did with the phone was check that it was
alive, running smoothly, and that the volume was turned up.

I attached two media hub log files.  Since they don't include datestamps
I couldn't be sure which covers the period of the calls.  It's almost
certainly the 2 Jun one though.  The DBus log file I'm pretty sure is
right.

Note that this phone has been switched off for a week.  I encountered
the problems.  Then I made a test call.  This failed, so I tried
rebooting the phone.  After that a test call worked.  At that point I
decided this phone was too unreliable to use and I switched to my
iPhone, which I've been using since.  After that it wasn't switched on
again until just now.

I can't use adb shell over USB.  As many people have been reporting with
MX4s, the USB port is too unreliable to use for more than a few seconds
at a time.  This is another reason I've concluded this phone is more
trouble than it's worth.  Please suggest an alternative.  I can ssh into
the phone no problems.

I've put a different SIM card in the phone and I'll leave it running for
a while.  Right now I can phone it no problem, consistent with me
finding that it temporarily fixes itself with a reboot.  The software
version is the same as it was, and I will avoid upgrading anything to
minimise the variables.  I'll try phoning again after a few days and
report back with the status.  However it's not really a comparable
environment.  As my main phone it travels with me, connects to various
wifi and cellular networks.  Also, I frequently turn on and off wifi,
bluetooth, and airplane mode as a work-around to other bugs.  And the
camera frequently mysteriously freezes so I have to terminate that.
Sitting on my desk doing nothing, I wouldn't be surprised if it works
fine.

Bear in mind that "this problem disappears after I upgrade to a newer
version" isn't really a happy ending to this story.  I need to be
reliably contactable, I can't take risks there.  If critical bugs are
creeping into a feature so fundamental to the purpose of a phone then
there's a problem with Ubuntu's development process, regardless of this
particular bug.  If you guys can show me how it was my mistake, or of my
carrier, or even of Meizu, then that's different, but at the moment I
consider Ubuntu Touch too unstable to use.

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[Bug 1588127] Re: Phone abandons incoming call

2016-06-08 Thread Matthew Exon
** Attachment added: "Media hub log, file modified date 9 Jun 08:31"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1588127/+attachment/4680092/+files/media-hub.log.1.gz

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[Bug 1588127] Re: Phone abandons incoming call

2016-06-08 Thread Matthew Exon
** Attachment added: "DBus log, file modified date 2 Jun 09:53"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1588127/+attachment/4680093/+files/dbus.log.2.gz

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  Phone abandons incoming call

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[Bug 1588127] Re: Phone abandons incoming call

2016-06-08 Thread Matthew Exon
** Attachment added: "Media hub log, file modified date 2 Jun 09:52"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1588127/+attachment/4680091/+files/media-hub.log.2.gz

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[Bug 1518332] Re: FileManager should have option for viewing rather than exporting

2016-04-11 Thread Matthew Exon
Is this bug going to be closed because importing is now an option?  If
so does there need to be a new bug for opening via URL?

Importing a multi-gigabyte video from an SD card isn't going to work, of
course there's not enough space on the phone's internal memory for that,
not to mention the amount of time it takes.

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[Bug 1512063] Re: Can't open photo from file manager

2016-04-11 Thread Matthew Exon
The behaviour now seems to be that if you open a photo, it makes a copy
of it.  Since this is the most recent image, it bubbles to the top in
Gallery, so it's reasonably easy to then open it.

But this means that every time you tap on a photo in file manager, it
makes a copy.  Tap on the same image three times, you now have four
copies of the same file.  This is pretty crazy.

Presumably this is related to Bug #1518332 and I guess the solution is
similar, open via URL.

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[Bug 1521831] Re: Do not create directories on removable drives

2016-04-08 Thread Matthew Exon
Just curious, how are you handling localization here?  Obviously you
can't automatically create a "Music" directory when you insert a card
into a Chinese phone, it has to be "音乐".  But then if I take that card
and insert it into a friend's German phone, is it going to understand
that music goes in "音乐", or is it going to create a new "Musik"
directory?  Not a problem for the directories in the home directory, but
a big problem for a mobile card.

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[Bug 1521831] Re: Do not create directories on removable drives

2016-04-07 Thread Matthew Exon
Can you expand on how this improves usability?  It's not like content on
the drive automatically gets sorted into the correct directories or
anything, so you end up with a "Music" directory which is not where the
music kept, etc.  "Where is my music?"  "Ah! It must be in the 'Music'
folder!" "Oh, that's empty."  "Ah!  Maybe it's in *this* 'Music'
folder!"  "Oh, that's empty too."  Frustrating.

If the OS creates content on the card it might make sense for it to
create a content-type directory to keep it in.  But that should only
happen when the content is created, not speculatively when the card is
formatted.

Ubuntu desktop does this too of course.  So does my Macintosh.  And I
have never understood why.  Those directories have always sat empty on
every operating system I've ever used, getting in my way.

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[Bug 1522261] Re: App Updates rarely download in China

2016-04-05 Thread Matthew Exon
Two points:

1. To both check for and to download updates, my phone should not have
to communicate with any server outside China.  It's just the reality
here.  Servers outside China may work from time to time, but if you're
providing services to users inside China you have to assume they don't.
If Ubuntu can't provide servers inside China, never mind.  There's no
point investigating something we know won't work.  If Ubuntu can and
does, then please verify (or give me instructions on how to verify) that
the system automatically configures itself to use them.

2. The secondary problem is that the experience is still not good when
it's unable to contact the servers.  I tried it just now.  It spins for
a long time and then says "Connect to the Internet to check for
updates".  I'm connected to 4G right now.  There should be a mechanism
for sideloading updates from an SD card or something similar, because
network failures of all kinds are a fact of life.

So while I think it's interesting if other users in other cities (I'm in
Chengdu) are equally affected by this problem, I just want to emphasise
that it's not really the core issue I'm pointing to here.

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[Bug 1563214] Re: Can’t browse and view local HTML files in home folder

2016-03-29 Thread Matthew Exon
My suggestion is more of a generic solution to the app confinement
problem.

Assume I start at the file manager and I tap on a file.  It presents an
"Open with" dialog showing the apps that can open that type of file.
The dialog should show all apps that can handle that file type,
regardless of whether they have permission to see that particular file.

Somewhere on that dialog should be a checkbox saying "permanently allow
app to view files in this directory" and a drop-down that by default has
the current directory selected, but allows you to select any parent
directory instead (yea even unto the very root).  Then you select the
app you want to open it with.  Apparmor is automatically reconfigured
appropriately, and the app opens to show the file.

It should then be possible to revoke these permissions somewhere in
System Settings / Security & Privacy / App permissions.

This is the closest I can think of to a "I don't care about your stupid
confinement model, just get the hell out of my way and never bother me
again" button, which is precisely what I say (often out loud) when
encountering app confinement issues in the present system.  But it still
allows reasonably tight security, especially if you make the effort to
organise your files.

It would also allow apps to do things that aren't realistically feasible
with a centralised file broker, such as custom "open file" dialogs,
watching directories and automatically indexing new files, using named
pipes, creating soft links, and all the other millions of things
developers might think up that you couldn't possibly predict while
designing an app confinement model.

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[Bug 1553431] [NEW] Feature: clip video

2016-03-04 Thread Matthew Exon
Public bug reported:

The gallery currently allows editing photos by cropping them or rotating
them.  By analogy, it should be possible to extract a short portion of a
video clip and save it as a new video.  Note that saving as a new video
is critical, do not overwrite the original.  This is because you might
want to extract multiple clips from a single video.

Justification for why this is important enough to add to a core app:

A phone is a communications device.  The reason for adding a video
camera to a phone is so that you can quickly share a moment with your
friends, on the spot, immediately.  It's not really so that you can
shoot footage for the feature film you're developing in your studio.

You don't want to waste data and you don't want to waste your friends'
time.  You want to send as short a clip as possible, normally just a few
seconds.  But you have to shoot a fairly long video, several minutes, to
be sure of capturing the right moment.  So without the ability to clip
the video it's almost impossible to capture something worth sharing.

Mucking around with a specialised video editing app is complicated and
loses the spontaneity.  There is definitely a role for a feature-rich,
sophisticated video-editing app.  I would certainly want this for more
interesting cases.  But I would only resort to that on rare occasions.

It could be argued that this is the responsibility of individual social
media apps.  But if you use multiple social media apps that wastes time.
It also wastes developer time and increases the UI surface area.

Adding a video clip feature would take the video recording functionality
from a "maybe I would use that sometimes" to a "something I couldn't
live without" level of usefulness.

** Affects: gallery-app (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 1438162] Re: [osk] Touching "world" icon on the keyboard should cycle through all active keyboard layouts

2016-01-29 Thread Matthew Exon
I speak three languages and yes I would find it useful if it would
simply toggle between the last-used two languages, so English/German
when I'm in Germany, English/Chinese otherwise.  But the problem is
Emoji.  English, German, Chinese, I always need Emoji, and that
completely ruins the usefulness of switching between the two last-used
languages.  Either put Emoji on a dedicated button or change to cycling
among all available languages, I don't care.  But the way it is now just
doesn't work when I'm trying to chat in two languages at once while also
inserting the occasional Emoji.

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[Bug 1538972] Re: Need a way to prioritise wifi networks

2016-01-28 Thread Matthew Exon
This is definitely a duplicate of Bug #1245986

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[Bug 1538972] [NEW] Need a way to prioritise wifi networks

2016-01-28 Thread Matthew Exon
Public bug reported:

For various reasons I have four wifi networks in my house.  Three of
them are in the living room, one in my bedroom.  When I'm in the bedroom
my MX4 is normally trying to connect to one of the "wrong" three,
resulting in lots of dropped packets and terrible network performance.

First, it should automatically connect to the strongest network
available.

Second, there should be a way to prioritise my networks.  In my case one
is a "VPN" network where all traffic is routed through Singapore.  This
is essential when you need it and nightmarishly slow when you don't.
Despite my VPN and non-VPN networks having the same signal strength, I
need a way to tell my phone to preferentially connect to the non-VPN
network when possible.

** Affects: ubuntu-system-settings (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 1522261] Re: App Updates rarely download in China

2016-01-28 Thread Matthew Exon
I still have this problem, this time while trying to upgrade the system
from OTA 8.5 to OTA 9.  So it can't possibly be Bug #1378678.

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[Bug 1512211] Re: Charging from USB battery, phone stops charging, switches on screen, and discharges

2016-01-19 Thread Matthew Exon
@pat-mcgowan:

"The battery then decides that charging is over and automatically
switches off."

This model of battery pack tries to figure out when the plugged-in
device has got to 100% charge, and when it detects that situation it
switches itself off and stops supplying power.  It then won't supply any
more current until I switch it back on by pressing a button on the
front.  Presumably the idea is to save power by switching off both the
battery pack's and the device's charging circuits.

In this case I have a phone at 60% charge and I want to top it up.  I
plug it into the battery and it starts drawing current.  Then I go to
sleep.  After a couple of hours the phone is at 100% and it stops
drawing current from the USB battery.  The battery detects this drop in
current and switches itself off.  But the phone's screen stays on.
After a while it would like to top itself up again, but the battery is
switched off and won't supply current until I press the button.  So the
phone just keeps draining itself until I wake up, by which time it's
back to 60%.

This is a fairly normal USB power bank, brand name Anker (but likely a
fake).  I'm pretty sure I've seen this behaviour in other battery packs.

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[Bug 1512211] Re: Charging from USB battery, phone stops charging, switches on screen, and discharges

2016-01-15 Thread Matthew Exon
I only just noticed the new description above with the invitation to
submit new bugs.  I've submitted Bug #1534565 for keeping the screen on
while charging, and Bug #1534563 for providing longer blank intervals.

I'd say that neither of these bugs is at all important and in fact I
might not even use them anyway.  The stuff confirmed as "valid" above
are the important things for me.  Still, use cases submitted for your
viewing pleasure...

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[Bug 1500633] Re: orientation sensor "last vertical" seems to be remembered and applied

2016-01-13 Thread Matthew Exon
Sorry to write so much about this: this bug has literally cost me that
much time.  Here's me trying to boil down the logic to point form:

1. The UI can be in one of two states: A or B
2. The accelerometer can be in an infinite number of states, some combination 
of acceleration in three dimensions
3. There is a thing called "System X" which tries to determine the user's 
current desired orientation from the accelerometer
4. System X's output can be one of three states: A, B or UNKNOWN (i.e. flat)
5. Apps (lock screen counts as an app) can support being in state A, or state 
B, or both
6. The shell has to be in the same state as the current app
7. If the current app only supports one state, ignore System X and switch UI to 
that state
8. If the current app supports both states, and System X indicates A or B, 
switch UI to that state
9. But if System X indicates UNKNOWN, do not switch

Bonus point:

10. Whenever the UI changes from A to B or vice versa, switch all
background apps that support both states, not just the current app

This bug is basically saying the system hasn't implemented point 9.  I
guess that's because System X, whatever that is, currently only supports
two states rather than three.

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[Bug 1500633] Re: orientation sensor "last vertical" seems to be remembered and applied

2016-01-13 Thread Matthew Exon
Here's another example: it also does it if you turn off the rotation
lock.

* Open the browser
* Hold the phone long edge perpendicular to the table
* Wait until it switches to portrait mode
* Put phone flat on the table
* Turn on rotation lock
* Hold phone short edge perpendicular to the table for a few seconds
* Put phone flat on the table
* Turn off rotation lock
* Browser rotates

This just happened to me yesterday.  I was happily reading some news in
portrait mode when it occurred to me that the rotation lock was on and I
normally keep it turned off.  So I turned it off - and got an
incomprehensible rotation.

Since it's locked in portrait mode, turning off the rotation lock
happens while the UI is in portrait mode.  At that time there's no
accelerometer data to indicate that the phone is really in landscape.
There is only historical accelerometer data indicating that once upon a
time the phone was in landscape.  But it rotates anyway.  This is why
I'm saying you should only ever rotate the phone to landscape if the
accelerometer says it's in landscape right now.

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[Bug 1500633] Re: orientation sensor "last vertical" seems to be remembered and applied

2016-01-12 Thread Matthew Exon
...and another thing.  The rotation animation doesn't actually do its
job.  It's supposed to provide a smooth transition from one state to the
next.  But instead it takes a snapshot of state A, squishes it into the
shape of state B, and then afterwards shuffles everything around to a
good layout for the new screen.  "Squished A" is a lie, showing me a
bunch of buttons that don't really exist and I can't actually press.
This is something that the iPhone also gets wrong.

My suggestion for fade out/fade in is exactly for this reason.  That's
an easy way to animate from an old state, that can no longer be used, to
a new state that really can.  This gives me a chance during the
animation to predict where to put my finger - and move my finger away in
time if it's about to press a button I don't want to press.

I can imagine two other options.  One is to animate every UI element
separately, with each button simultaneously rotating and floating over
to its new position.  That sounds like it could be a complete mess
though.  The other option is to continuously resize the window as it
rotates, as if I were dragging the bottom right corner of the window on
a desktop machine.  That would probably lead to a sequence of "big bang"
state changes that might be confusing, but it would give me a much
better chance to predict the final location of the button I'm after.

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[Bug 1500633] Re: orientation sensor "last vertical" seems to be remembered and applied

2016-01-12 Thread Matthew Exon
I have a bunch of comments :-)  I have constant problems with rotation
on my phone and I really want them fixed.  Exactly which changes need to
be made I'm not sure, and I don't know if this bug in particular is
valid or not.  But it seems close enough that submitting a new bug
doesn't seem right.

I find that mostly I hold the phone flattish, with it tilted up at the
top-left or top-right corner depending on which hand I'm using.  This is
because it is low down at a comfortable holding level, and off to the
side so it doesn't interfere with what I'm actually doing.  So it's
normally sitting right on the boundary between landscape and portrait.
If the accelerometer is made very sensitive it'll constantly flip
between them.  But if the accelerometer is made relatively insensitive
then getting the phone to display the correct orientation requires
holding it at an unnatural angle.  The rotation animation is also far
too slow, and once it's decided to rotate the entire interface locks up
until it's finished.  So while the "how to reproduce" instructions might
sound unlikely, that's just because they've been made extreme.  In
practice this happens to me all the time, just at much shallower angles.

Making things worse is that the lock screen doesn't rotate at all.  So
typically what happens to me is I turn on my phone, enter my PIN, move
to press the button I want to press... but then everything starts
flipping and the button I want zips away from under my finger.  This
even if I thought I was holding the phone in landscape mode while I
unlocked it: I wasn't holding it at a steep enough angle.  So I have to
rotate the phone to an unnatural angle, wait for the phone to decide
it's time to rotate, wait for the rotation animation to complete, then
bring it back down and again find the button I want to press.  As far as
responsive UI design is concerned, it's pretty disastrous.

So my first thing is: a rotation animation doesn't make sense at all
unless the phone is actually moving from one state to another.  When the
phone is switched on, make a decision whether it's in landscape or
portrait and display the lock screen accordingly.  If the app underneath
the lock screen is in the wrong orientation, pre-rotate it, don't make
me wait for a rotation animation that makes no sense in context.  If the
lock screen only supports portrait mode, then the app will have to be
put in portrait mode - unless it's absolutely clear that I am really am
unlocking the phone while holding it sideways, which doesn't sound
likely.

I think fixing the lock screen so it rotates will probably help me a
bit.  But hopefully you can see that it won't solve the fundamental
problem.

There's a second problem which might have already been filed in a
separate bug, but is related.  When I swipe to flip between apps it
shows snapshots from whatever orientation they were in when they were
last active.  When I select one, that snapshot occupies the screen, and
I go to press a button.  But then the button slides away from me.
Instead, if the phone has rotated, all suspended apps need to be brought
back to life, repaint their screen in the background, be snapshotted,
and then put back to sleep in their new orientation.  Then the
concertina effect can show the apps as they will really be displayed if
I want to use them.

And since rotation is so slow and jerky (I'm using an MX4), I think it
would be really nice if there was an option to turn off the animation
entirely, or replace it with a very quick fade-out/fade-in or something.

Trying out an iPhone it seems that it's better mostly because it's just
much less sensitive to rotation.  Another possibility is to make this a
user setting.

Perhaps yet another idea would be when the phone is close to deciding to
rotate, some other UI element could show up alerting the user to that
fact.  At least then whatever else is wrong the rotation wouldn't come
as so much of a surprise.

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[Bug 1524648] Re: Display doesn't turn on for incoming phone call

2015-12-16 Thread Matthew Exon
OK I get what the problem is: it's the proximity sensor.  I have a flip-
case for my phone that covers the proximity sensor.  If the flip-case is
closed the phone thinks it's next to my ear and switches off the screen.

So there are two things wrong here.  First (IMO) it doesn't make sense
to use the proximity sensor to control the screen when the phone call
hasn't been answered yet.  Second, the phone should at least switch the
screen on when I open the flip case, but it doesn't.

I tested it with four phone calls just now:

1) Flip-case closed.  Didn't switch on screen.
2) Flip-case open.  Screen turned on fine
3) Flip-case closed, then opened once it started ringing.  Still didn't switch 
on screen.
4) Flip-case open.  Screen turned on fine.

syslog attached.

** Attachment added: "syslog.gz"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1524648/+attachment/4535610/+files/syslog.gz

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[Bug 1524648] Re: Display doesn't turn on for incoming phone call

2015-12-10 Thread Matthew Exon
Presumably not this one?

phablet@ubuntu-phablet:~$ ls -lh /var/crash
total 40K
-rw-rw-r-- 1 phablet whoopsie 37K Dec  7 10:27 
_usr_bin_content-hub-service.32011.crash

Not sure where the crash logs are kept...

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[Bug 1524648] Re: Display doesn't turn on for incoming phone call

2015-12-10 Thread Matthew Exon
OTA-8 and MX4 respectively.  I haven't put the phone in r/w mode or
installed anything apart from the app store, but I have got various
services running in a chroot - MySQL, Apache, and Mnemosyne.

I've had other problems that might be related.  For the past day or two
incoming texts have made the phone vibrate but not play a sound, even
though the volume was turned right up.  I went to the setting where the
sound plays and changed it, which proved that the phone was making
noise, but it didn't fix the problem.  Rebooting, however, did fix it.
If I have the same incoming call problem again I'll add more info.

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  Display doesn't turn on for incoming phone call

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[Bug 1495553] Re: [System settings] VPN configuration not possible

2015-12-08 Thread Matthew Exon
I added them as separate bugs, bug #1523946 for PPTP and bug #1523948
for L2TP.  The implementation and user interface changes will be
different in each case and the priority may well be different as well.

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[Bug 1495553] Re: [System settings] VPN configuration not possible

2015-12-08 Thread Matthew Exon
Looking at the updated spec:

“Type:” should contain those VPN types currently implemented, currently
“OpenVPN”, and eventually “L2TP” and “PPTP”. While only one is
implemented, the menu should be present but disabled

Presumably then ww08-2016 will allow me to configure OpenVPN, but not
PPTP and L2TP.  Should I submit separate bugs for those?  Because those
are the ones I'm actually affected by.

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[Bug 1495553] Re: [System settings] VPN configuration not possible

2015-12-08 Thread Matthew Exon
Openvpn is blocked in China.  The protocol itself is detected and
automatically blocked.  So this isn't a solution for me, although I'm
sure it's good enough for lots of people.  PPTP and L2TP are allowed,
presumably because they tend to be used by companies rather than
individuals.

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[Bug 1493574] Re: [vegeta] Phone app makes screen stay black during call (so you can't hang up)

2015-12-06 Thread Matthew Exon
I submitted Bug #1523308 which is probably a duplicate of this.
Happened earlier today on my MX4 (one SIM card), first time I've noticed
it.  There's a syslog attached to that bug.  I don't seem to have a
powerd log though.

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  [vegeta] Phone app makes screen stay black during call (so you can't
  hang up)

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[Bug 1522256] Re: SMB support

2015-12-04 Thread Matthew Exon
I was going to ask how you're browsing the network, and then I just
realised that there's an icon of a folder with a network cable being
plugged into it.  How did I not notice that?  Duh!

But... well it's not working for me.  At least not as well as for you.
I have "Unlock full access" switched on.  There's an orange swirly thing
and then it just says "No files".  My Macbook is able to browse the
network fine.

I'd like to get things working as well as they are for you because my
share doesn't require authentication.  So it might be implemented enough
for me to get access to my stuff.

The first thing to implement is allowing smb:// notation in the "Go"
dialog.  That would make it at least possible to enter credentials, and
get some people up and running without the need for complicated UI work.

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  SMB support

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[Bug 1522261] Re: App Updates rarely download in China

2015-12-03 Thread Matthew Exon
I tried it this morning and it suddenly worked.  That's the pattern with
this problem, I'll try it a few times and it won't do anything, then
wait a couple of days and it'll be OK.  The reason I bring up the GFW is
that I tried several times when I was travelling around Europe, using
crappy hostel wifi, and suddenly it worked much better.  I don't know if
all that proves it isn't bug #1378678, but it doesn't sound like the
same problem.

Anyway, my point is not to make downloads suddenly work.  My point is
that the system doesn't give me any insight into what's going wrong.  I
can't see the failing URLs, so I can't judge if they're inside or
outside China.  The system doesn't seem to notice that the attempted
download isn't working.  And I don't have any alternative means of
getting the data onto the phone.  Networks suck sometimes, users
understand and accept that.  But the system should know how to cope
anyway.

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  App Updates rarely download in China

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[Bug 1522248] Re: When downloading updates says "downloading" when it's clearly not

2015-12-03 Thread Matthew Exon
Not to be pedantic, but if progress is "0%" then udm is telling you that
it is not downloading, it is waiting for download to start.  The
progress meter shouldn't be displayed until there is some progress to
show.  That's the core bug here.

I don't particularly mind if the downloads are serialised, but when I'm
already waiting for a slow download to start, it's an extra irritation
when my phone tells me things that aren't true.

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[Bug 1520441] Re: USB OTG finicky and opaque

2015-12-01 Thread Matthew Exon
OK, here's one.  This is a SanDisk with an activity LED.  Plug it in and
it flashes for a bit.  Then nothing.  The drive is not mounted and I
can't see the videos.  It shows up in External Drives.  The syslog seems
to say that it was mounted.  I've also include the part of the syslog
where I unplug it and the kernel still seems to be keeping track of it
there.  Then I rebooted the phone and tried again, got the same result.

** Attachment added: "syslog.gz"
   
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1520441/+attachment/4528406/+files/syslog.gz

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  USB OTG finicky and opaque

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[Bug 1520441] Re: USB OTG finicky and opaque

2015-12-01 Thread Matthew Exon
Argh!  This morning all four USB drives are working fine.  Just as you
say, they can't be unmounted and I have to just unplug them.  I've tried
many times across many reboots but this is the first time any drive
formatted outside the phone has ever worked.  I have not changed any
software or settings on the phone since yesterday.

I guess you can mark this bug as incomplete.  If I see the problem again
I'll add a comment and attach a syslog.

Meanwhile I've submitted these bugs.

  Bug #1521824 File manager shows "no files" under USB drive
  Bug #1521825 File manager shows USB drive as a hex code rather than a name
  Bug #1521827 Unable to mount Seagate Wireless Plus as USB OTG drive
  Bug #1521831 Do not create directories when formatting a USB drive

Do you have a bug number for not being able to unmount drives or should
I submit one for that too?

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[Bug 1520441] Re: USB OTG finicky and opaque

2015-11-30 Thread Matthew Exon
What more info would you like?

I've tried this now with some more devices.  I have a very old 4GB
SanDisk Cruzer, and I have two microSD card readers with two different
cards, a 2GB and a 4GB, as well as the original Kingston drive.  All of
the drives show the "Unmount Error The device could not be unmounted
because is busy" problem.  All of them can be read fine in the computer.

The primary problem here is: as far as I can tell, only USB drives
formatted on the phone itself can be read.  Can you confirm?

I wouldn't be surprised if there are power issues going on too,
particularly with the Seagate Wireless (which doesn't even show up in
External Drives).  External Drives really should be monitoring for any
USB power problems and reporting them to the user.

I just noticed new behaviour, or perhaps I didn't see it before.  I
formatted the Kingston again, then copied videos onto it on the
computer.  Insert it and the new videos are visible in the Videos scope
as before.  But I also see a drive visible in File Manager too.  That
didn't happen before.  The drive appears to be called "4C1B-155C".  File
Manager says there are "No files" there.  Then I try to unmount the
drive in External Drives.  It says "Unmounting" but it hangs and I have
no choice but to just unplug the drive.  External Drives still says
Unmounting, so I quit the app.

There most definitely are files on the drive, so "No files" is a bug.
Do I file that bug against File Manager?

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[Bug 1506836] Re: LastPass bookmarklet not supported in ubuntu-touch browser

2015-11-29 Thread Matthew Exon
This method doesn't seem to work for me.  I select one of the links as
instructed.  It doesn't generate an error page, rather it just shows a
blank page.  When I go to the address bar it looks like most of the
javascript has been deleted, it just says
"ref);document.body.appendChild(_LP_);".

I think the address bar on this browser is too short to accept all that
javascript.  Only long-pressing on a link and selecting "Bookmark link"
works.

So I don't think this bug is ready to be closed as Invalid yet.

There really should be some way of inspecting and manually editing
bookmarks, not just adding or removing them.  If that was implemented,
this bug could be closed.

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  LastPass bookmarklet not supported in ubuntu-touch browser

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[Bug 1520502] Re: Feature: resize image

2015-11-27 Thread Matthew Exon
Related is Bug #1455594, which requests this feature in the camera app
or the media centre.  Regardless, I still feel this function should be
added to gallery, although if it's added to media centre the importance
might be lower.

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  Feature: resize image

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[Bug 1520526] [NEW] Image filename and other meta data should be available

2015-11-27 Thread Matthew Exon
Public bug reported:

It's normal to be able to get metadata about a photo by some method or
other.  File name, file size, directory, resolution, codec would
normally be expected, but if you're going to have any metadata at all,
might as well put the full EXIF data.

For the moment, not being able to find out the file name is driving me
crazy because the file manager doesn't show the thumbnail, so there's no
way to figure out what photo is what.  But even if the file manager
thumbnails gets implemented, this is still an expected feature in the
gallery.

** Affects: gallery-app (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 1520512] [NEW] Feature: lighten image

2015-11-27 Thread Matthew Exon
Public bug reported:

This is probably not as important as Bug #1520502 but after crop it's
probably the most common thing people need to adjust in their photos.
Should be possible to lighten an image.  Normally this is when you have
a photo of someone that's backlit, you need to lighten the image until
you can make out their faces.

I imagine there's clever things that can be done to improve the dynamic
range across the photo, and that would be great, but straightforward
"make everything lighter" is most important.

** Affects: gallery-app (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 1520502] [NEW] Feature: resize image

2015-11-27 Thread Matthew Exon
Public bug reported:

Gallery includes a crop feature, which is nice.  The other standard
feature people need is resize.  This is especially true since the camera
takes rather large photos unsuitable for sharing, but there's no way to
shrink the files down.  See also Bug #1512651 to implement this in
Dekko, but regardless of whether that's fixed this should be a feature
in Gallery.

** Affects: gallery-app (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 1520500] [NEW] Feature: save or cache page

2015-11-27 Thread Matthew Exon
Public bug reported:

Browsers normally include some way to save a page, including all CSS,
JavaScript and images necessary to show the page correctly.  This would
be good in the Touch web browser.

Justification:

I would argue that saving web pages for later viewing is even more
important on a mobile device than a computer.  On a computer you can
reasonably just leave the browser open if you want to do something else
and come back to it later.  On a phone the browser risks being closed
for lack of memory, and you have no control over that.

Furthermore, on a computer you normally have continuous internet access,
so it's easy to go back to the page later.  On a phone you are
frequently drifting in and out of good reception, so you may not be able
to reload the page precisely when you need it most.

For example, there's a webpage with a map showing an address, but when
you get there you're in a notspot.  Open your browser to where you left
it and you briefly get to see a fuzzy version of the map, which then
immediately gets yanked away from you!

My personal need is when I'm travelling.  I like to save
wikitravel/wikipedia pages of the place I'm going, hotel pages, booking
receipts and so on.  It is normal that when I first arrive in a city I
have no SIM card, let alone 3G.  At the moment my solution is to use
wget --page-requisites in a terminal to download the page, then run
Apache in a chroot to serve the pages back to the browser.  This is
fiddly and unpleasant.

A traditional save/load style interface with a file chooser dialog might
be nice.  I think better would be an option in the hamburger menu to
"cache" the page, similar to bookmarking but it keeps a copy of the
entire page.  Or you could save on UI surface area by always keeping an
entire copy of any page that's bookmarked.

My fantasy solution would be the above plus a dbus interface.  That
would allow, for example, an itinerary app to automatically figure out
which country/province/city I'm going to and pre-download relevant
pages.

** Affects: webbrowser-app (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 1512383] [NEW] Automatically rotate to best orientation for photo

2015-11-02 Thread Matthew Exon
Public bug reported:

The orientation of a photo displayed in full-screen mode should have
nothing to do with the accelerometer.  Photos should always be displayed
with their short axis at the short axis of the phone's screen, thus
maximising the viewable area.  When switching between landscape and
portrait photos it is easier and more natural to rotate the phone 90
degrees as if it was a paper photo rather than trying to shake the phone
until its accelerometer takes the hint, and then balancing the phone so
that the accelerometer never changes its mind.

** Affects: gallery-app (Ubuntu)
 Importance: Undecided
 Status: New

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  Automatically rotate to best orientation for photo

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[Bug 1512211] Re: Charging from USB battery, phone stops charging, switches on screen, and discharges

2015-11-01 Thread Matthew Exon
Oh, another option:

* Provide a "do not automatically switch off screen when connected to
charger" option.  That would also avoid the need for me to configure it
to never switch off.

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  Charging from USB battery, phone stops charging, switches on screen,
  and discharges

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[Bug 1512211] [NEW] Charging from USB battery, phone stops charging, switches on screen, and discharges

2015-11-01 Thread Matthew Exon
Public bug reported:

When I was travelling recently I found that if I plugged into a USB
battery overnight to charge my phone, when I got up the next morning the
phone didn't have any more power than when I started.

Turns out the reason is: when the phone decides the battery is full, it
stops drawing current.  The battery then decides that charging is over
and automatically switches off.  The phone then decides that it's been
unplugged and turns the screen on.  I had set the phone to not
automatically switch the screen off, so it just left the screen on all
night.  The next morning it was as if it had never charged.

So I have the following suggestions:

* Just don't turn the screen on when the user unplugs the charger
* If the intention is to let the user know that the charger has been unplugged, 
pop up a message.  Just turning the screen on isn't very useful feedback.
* If you are turning the screen on automatically it "doesn't count" wrt the 
user's "automatically turn off screen after..." setting.  This should always be 
just a few seconds.
* If the user has configured the phone to not automatically switch off the 
screen, don't automatically turn it on either
* Give me a few more options for automatically switching off the screen - 1, 2, 
3, 4, 5 and 10 is a lot of resolution at the low end.  Where is 30mins and 
1hour?

P.S. this has nothing to do with webbrowser-app but I still can't figure
out how to search launchpad for Ubuntu touch packages.

** Affects: webbrowser-app (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 1512063] [NEW] Can't open photo from file manager

2015-11-01 Thread Matthew Exon
Public bug reported:

* Open File Manager
* Open Pictures/com.ubuntu.camera
* Tap on an image, for example image20151027_19343262.jpg
* System asks what I want to open it with, Notes, Dekko, Tagger or Gallery
* Tap Gallery

Expected result

* Gallery opens showing the picture in full-screen mode

Actual result:

* Gallery opens showing the "Events" page

If I try this with a file from somewhere else other than
com.ubuntu.camera, the result is that I can't view the file at all.

** Affects: gallery-app (Ubuntu)
 Importance: Undecided
 Status: New

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  Can't open photo from file manager

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[Bug 1511892] [NEW] calendar-app unresponsive if I click on "Add online calendar"

2015-10-30 Thread Matthew Exon
Public bug reported:

I just finished setting up a DAViCal instance for sharing my calendar
between devices.  I want to set it up on my MX4.

* I go to the Calendar app
* Tap on the hamburger menu top right
* Tap on "Calendars"
* Three rows are displayed, "Personal", "Birthdays & Anniversaries", and "Add 
online Calendar"
* I can select/deselect "Personal" and "Birthdays & Anniversaries"
* Tap on "Add online Calendar"
* The row very briefly flashes slightly grey
* The whole page is now unresponsive - I can't select/deselect "Personal" and 
"Birthdays & Anniversaries" or tap the back button top left.

I thought at first that it might be due to being in China and google.com
being unavailable - the Google logo implies it's a google-only thing and
many western systems assume Google is available.  But I also tried it on
a VPN and got the same result.

** Affects: webbrowser-app (Ubuntu)
 Importance: Undecided
 Status: New

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  calendar-app unresponsive if I click on "Add online calendar"

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[Bug 1328183] Re: User-Agent string results in poor UX on web

2015-10-16 Thread Matthew Exon
Thanks for the discussion of this issue.  I came here from Bug #1506836,
learned something, and now I've just finished fixing the code on my own
site to handle "mobi" and "like android" tokens correctly :-)  I've also
submitted a feature request to LastPass.

To broaden the discussion slightly, could anyone comment on the
likelihood of any of the following things being implemented?  They would
all provide a (perhaps unfriendly) workaround in the situation where a
particular website refuses to play ball but a user has a desperate need
for it to work correctly:

* Provide a button or something in the browser to explicitly switch UA string 
(like Sogou does to handle Chinese websites that require IE6 brokenness)
* Support an "about:debug" page or similar that allows a custom UA string to be 
typed in
* Allow the user to edit the override list on their phone (even just a text 
file editable in the terminal would do)
* Support plugins in the browser that would allow third-party developers to fix 
the problem for you

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  User-Agent string results in poor UX on web

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[Bug 1506836] Re: LastPass bookmarklet not supported in ubuntu-touch browser

2015-10-16 Thread Matthew Exon
(Also it's kinda late here, I didn't read carefully, and I now realise
that all of the above is exactly what you said in your comment.  Sorry!
I still kinda think that the UA string is a bit misleading though.)

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Title:
  LastPass bookmarklet not supported in ubuntu-touch browser

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[Bug 1506836] Re: LastPass bookmarklet not supported in ubuntu-touch browser

2015-10-16 Thread Matthew Exon
Ah right, so I just checked my own server logs and the user agent string
in the Ubuntu browser is "Mozilla/5.0 (Linux; Ubuntu 14.04 like Android
4.4) AppleWebKit/537.36 Chromium/35.0.1870.2 Mobile Safari/537.36".  I
don't think I can realistically blame LastPass for treating it like an
Android phone!

I'd say that if you don't support "android:"-style links then you're not
"like Android 4.4" at all.  That's gonna break all kinds of stuff I'll
bet.

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Title:
  LastPass bookmarklet not supported in ubuntu-touch browser

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[Bug 1506836] Re: LastPass bookmarklet not supported in ubuntu-touch browser

2015-10-16 Thread Matthew Exon
Wow, that is interesting.  It turns out that using the Ubuntu browser
Lastpass's website returns that "android:" string as the bookmarklet,
whereas using a normal webbrowser it returns a much longer "javascript:"
string.  Seems like this is some kind of optimisation introduced on
LastPass's end and it's mistakenly identified the Ubuntu browser as an
Android browser.

I think this means that if I copied the correct "javascript:" string
from my computer into a bookmark, it'd probably work.  But I can't
figure out how I'd do that.  Any suggestions?

Meanwhile I guess I'll complain to LastPass...

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Title:
  LastPass bookmarklet not supported in ubuntu-touch browser

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[Bug 1506836] [NEW] LastPass bookmarklet not supported in ubuntu-touch browser

2015-10-16 Thread Matthew Exon
Public bug reported:

LastPass offers a bookmarklet feature, a little piece of javascript you
can run from the address bar which fills in passwords for you.  This is
the only convenient way to use a password manager like this on a device
that isn't natively supported by their plugins.  I used to use this
feature all the time on my Nokia N900.

The way it should work is:

* Log in to the LastPass website, and in the "Tools" menu select "Bookmarklets"
* Long press on "LastPass Fill!" and tap "Bookmark link"
* Navigate to a website to log in to
* On the address bar, clear the address and type "lastpass"
* Bookmarklet will be suggested as a bookmark with a star icon (it starts 
"android:lpfill...")
* Tap that bookmark
* It should execute the javascript and fill in username and password (after 
authenticating with LastPass)

In fact after tapping the bookmark it does nothing.

** Affects: webbrowser-app (Ubuntu)
 Importance: Undecided
 Status: New

** Package changed: messaging-app (Ubuntu) => webbrowser-app (Ubuntu)

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  LastPass bookmarklet not supported in ubuntu-touch browser

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[Bug 1506784] [NEW] URLs in messages not recognised when prefixed with colon

2015-10-16 Thread Matthew Exon
Public bug reported:

I received an automated SMS which said "pick up your ticket
here:http://...";.  The URL is not recognised as a URL unless there is a
space before "http".  This works fine on Android and iOS, but is broken
in Ubuntu.

** Affects: messaging-app (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  URLs in messages not recognised when prefixed with colon

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[Bug 1488705] [NEW] Chinese keyboard ignores input past current word

2015-08-25 Thread Matthew Exon
Public bug reported:

In Language & Text enable Zh 中文.  I have spell checking, auto
correction, and word suggestions turned off.

In messaging app, tap on the bottom bar to compose a message.  Select
"Chinese - Pinyin".

Type the letters "w" "o" "z" "a" "i" "l" "u" "s" "h" "a" "n" "g"
intending to write "我在路上" ("I'm on my way")

Keyboard displays the following options: "wozailushang", "我在", "我“, "沃"
etc

Select "我在".

Keyboard enters "我在" and returns to its waiting state.  It has forgotten
about the "lushang" so I have to re-type it.

Every other Chinese keyboard remembers the additional typing and allows
you to continue selecting characters.

Most other Chinese keyboards use the extra context to make a better
guess as to the overall meaning.  For example, on OSX, when I type
"yiju" the first option is "一句".  But if I type "yijuliangde" it is
ready with "一举两得".  This conditions users to type quite a lot of pinyin
in one go, delaying making a selection until they've completed the
current thought.

** Affects: messaging-app (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  Chinese keyboard ignores input past current word

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[Bug 508896] Re: Search for suitable plugin dialog useless

2010-08-19 Thread Matthew Exon
I'm on 10.4 now.  I've just tried Banshee a few times, and out of a
dozen or so tries I did see this behaviour one time.  Specifically:

* Arrange a playlist with one track that's not playable followed by two that 
are.
* Play the first track.
* Up comes a "search for codec" dialog box, and the second track plays
* Click "cancel".
* The second track is skipped, the third track plays.

What should happen is either the dialog box should stop it skipping to
the second track, or clicking cancel should do nothing.  Take your pick.

However, the more common case is:

It still fails to find a codec for WMV.  Which is bad, I'm a normal user
and don't care about codec licensing, I just want it to work.  But
anyway.  If I then try to play another WMV file it comes up with the
exact same dialog.  It doesn't remember that it tried and failed to find
that codec not 10 seconds ago.  Surprise surprise, I have an entire
album of WMV tracks and it makes me click through all of them one by
one.

And then it eventually gets to a track it can play, starts playing it,
and throws an unhandled exception.  But it remains on screen as a blank
zombie (still playing) and I have to forcefully kill it.  This mostly
happens instead of the "misbehaving cancel button" behaviour, and
sometimes you get a fun combination of both.

Finally, the "search for codec" dialog box still doesn't say which file
it's trying to play.  No matter what bugs exist in the rest of the
program, it definitely should.

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[Bug 611789] Mail delivery failed: returning message to sender

2010-07-30 Thread Matthew Exon
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[Bug 611789] Mail delivery failed: returning message to sender

2010-07-30 Thread Matthew Exon
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Public bug reported:

Binary package hint: ikiwiki

I just tried to install this.  To get it working at all, I had to
manually enable the userdir module, which is something I only discovered
after a lot of experimenta

[Bug 611789] Mail delivery failed: returning message to sender

2010-07-30 Thread Matthew Exon
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Public bug reported:

Binary package hint: ikiwiki

I just tried to install this.  To get it working at all, I had to
manually enable the userdir module, which is something I only discovered
after a lot of experimentation and googling.  Then, in order to get the
CGI working, I had to follow the instructions here:

http://ikiwiki.info/tips/dot_cgi/

None of this should be necessary.  If you install apache2 and ikiwiki
and then run ikiwiki --setup /etc/ikiwiki/auto.setup, you should be up
and running.  And most definitely, if it tells you "url:
http://Winter/~mat/wiki"; then that URL should actually *work*.

** Affects: ikiwiki (Ubuntu)
 Importance: Undecided
 Status: New

-- =

Installation requires hacking with config files
https://bugs.launchpad.net/bugs/611789
You received this bug notification because you are a direct subscriber
of the bug.

Status in =E2=80=9Cikiwiki=E2=80=9D package in Ubuntu: New

Bug description:
Binary package hint: ikiwiki

I just tried to install this.  To get it working at all, I had to manually =
enable the userdir module, which is something I only discovered after a lot=
 of experimentation and googling.  Then, in order to get the CGI working, I=
 had to follow the instructions here:

http://ikiwiki.info/tips/dot_cgi/

None of this should be necessary.  If you install apache2 and ikiwiki and t=
hen run ikiwiki --setup /etc/ikiwiki/auto.setup, you should be up and runni=
ng.  And most definitely, if it tells you "url: http://Winter/~mat/=
wiki" then that URL should actually *work*.

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+source/ikiwiki/+bug/611789/+subscribe

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[Bug 611789] [NEW] Installation requires hacking with config files

2010-07-30 Thread Matthew Exon
Public bug reported:

Binary package hint: ikiwiki

I just tried to install this.  To get it working at all, I had to
manually enable the userdir module, which is something I only discovered
after a lot of experimentation and googling.  Then, in order to get the
CGI working, I had to follow the instructions here:

http://ikiwiki.info/tips/dot_cgi/

None of this should be necessary.  If you install apache2 and ikiwiki
and then run ikiwiki --setup /etc/ikiwiki/auto.setup, you should be up
and running.  And most definitely, if it tells you "url:
http://Winter/~mat/wiki"; then that URL should actually *work*.

** Affects: ikiwiki (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 573243] [NEW] Stack overflow when loading cl-ppcre

2010-05-01 Thread Matthew Exon
Public bug reported:

Binary package hint: cl-asdf

Install cl-ppcre and try to load as follows:

[1]> (asdf:operate 'asdf:load-op 'cl-ppcre)
; loading system definition from /usr/share/common-lisp/systems/cl-ppcre.asd 
into 
#
 
;; Loading file /usr/share/common-lisp/systems/cl-ppcre.asd ...
; registering # as CL-PPCRE
; registering # as CL-PPCRE-TEST

*** - Program stack overflow. RESET
[2]> 

This was working Karmic, but is broken on upgrade to Lucid.  Looking on
Debian, it seems this is fixed by upgrading to the latest ASDF:

http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=565522#43

I tried to backport it myself, but it's too complicated for me.

ii  cl-ppcre   2.0.1-2Portable Regular Express Library for Common 
ii  cl-asdf1:20091221-1   Another System Definition Facility

** Affects: cl-asdf (Ubuntu)
 Importance: Undecided
 Status: New

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Stack overflow when loading cl-ppcre
https://bugs.launchpad.net/bugs/573243
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[Bug 508901] Re: update-grub sets wrong root argument

2010-01-17 Thread Matthew Exon

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/38009317/Dependencies.txt

** Attachment added: "XsessionErrors.txt"
   http://launchpadlibrarian.net/38009318/XsessionErrors.txt

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[Bug 508901] [NEW] update-grub sets wrong root argument

2010-01-17 Thread Matthew Exon
Public bug reported:

Binary package hint: grub2

I've made a backup of my system with dd and then changed the UUID and
label of the drive.  I would like to be able to boot from either the
main system or the backup, ideally regardless of whether the backup is
in a USB enclosure or mounted internally.

When I run update-grub, even though it correctly finds the backup and
uses its UUID as a parameter for the search command, it still sets the
root= argument of the linux command to the main system.  This makes the
backup unusable.

So in my setup, the original drive is
7f0e857e-6118-4696-bdc6-7c51b31e1002, and the backup is 9de2fc84-1128
-41eb-9c1b-a444d070d415.  Each one has its fstab set up to mount itself
as root.  The generated boot options look like this:

### BEGIN /etc/grub.d/10_linux ###
menuentry "Ubuntu, Linux 2.6.31-17-generic" {
recordfail=1
if [ -n ${have_grubenv} ]; then save_env recordfail; fi
set quiet=1
insmod ext2
set root=(hd0,1)
search --no-floppy --fs-uuid --set 7f0e857e-6118-4696-bdc6-7c51b31e1002
linux   /boot/vmlinuz-2.6.31-17-generic root=/dev/sda1 ro   quiet splash
initrd  /boot/initrd.img-2.6.31-17-generic
}
...
### BEGIN /etc/grub.d/30_os-prober ###
menuentry "Ubuntu, Linux 2.6.31-17-generic (on /dev/sdb1)" {
insmod ext2
set root=(hd1,1)
search --no-floppy --fs-uuid --set 9de2fc84-1128-41eb-9c1b-a444d070d415
linux /boot/vmlinuz-2.6.31-17-generic 
root=UUID=7f0e857e-6118-4696-bdc6-7c51b31e1002 ro quiet splash
initrd /boot/initrd.img-2.6.31-17-generic
}

I tried uncommenting the GRUB_DISABLE_LINUX_UUID=true" line in
/etc/default/grub, but it only affects the output of 10_linux, not
30_os-prober.

ProblemType: Bug
Architecture: i386
Date: Sun Jan 17 21:07:18 2010
DistroRelease: Ubuntu 9.10
Package: grub2 1.97~beta4-1ubuntu4.1
ProcEnviron:
 LANGUAGE=en_GB.UTF-8
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: grub2
Uname: Linux 2.6.31-17-generic i686

** Affects: grub2 (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386

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[Bug 508896] Re: Search for suitable plugin dialog useless

2010-01-17 Thread Matthew Exon

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/38008902/Dependencies.txt

** Attachment added: "XsessionErrors.txt"
   http://launchpadlibrarian.net/38008903/XsessionErrors.txt

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Search for suitable plugin dialog useless
https://bugs.launchpad.net/bugs/508896
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[Bug 508896] [NEW] Search for suitable plugin dialog useless

2010-01-17 Thread Matthew Exon
Public bug reported:

Binary package hint: gnome-media

I play my music with banshee, and it plays everything fine.  But every
once in a while Ubuntu brings up a dialog box titled "Search for
suitable plugin?", which claims that it can't play something.  If I try
to search for a plugin, it has never yet been able to find anything.

What's really annoying is that if I click "cancel", Banshee skips the
currently playing track.  Apparently the dialog box is too stupid to
realise that the media player might have moved on since it wasted all
that time searching for a non-existent plugin.

The other really frustrating thing about this dialog is that it doesn't
provide any information about which file it's talking about.  It just
says "this file", as if I manually clicked on the track.

And finally, when it fails to find a plugin to play the file, it doesn't
record that fact anywhere and goes through the same sequence the next
time it hits a file it doesn't understand.

I have no idea which package this bug belongs to.  It's not banshee,
since I can quit banshee entirely and the dialog box doesn't go away.
It must be somewhere down in the tangled mess that is the Gnome
multimedia system.

ProblemType: Bug
Architecture: i386
Date: Sun Jan 17 20:53:33 2010
DistroRelease: Ubuntu 9.10
Package: gnome-media 2.28.1-0ubuntu1
ProcEnviron:
 LANGUAGE=en_GB.UTF-8
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: gnome-media
Uname: Linux 2.6.31-17-generic i686

** Affects: gnome-media (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386

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Search for suitable plugin dialog useless
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[Bug 228781] Re: Seahorse freezes up when generating a new subkey

2009-11-02 Thread Matthew Exon
This happens for me too (karmic, seahorse 2.28.1-0ubuntu1, gnupg
1.4.9-4ubuntu7).  GnuPG needs to accumulate random data from the OS,
which as I understand it comes from measuring the timing differences
between keypresses.  If you don't get the same effect, you could try
generating lots of subkeys in turn, to use up whatever random data the
OS has already accumulated.  In any case, seahorse's design is flawed:
it sits unresponsive while waiting for gpg to return, with no
explanation of what's happening and no way to cancel.  At the very
least, it should pop up a message telling the user to type something.

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Seahorse freezes up when generating a new subkey
https://bugs.launchpad.net/bugs/228781
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[Bug 424571] Re: gxine skips, plays too fast, freezes

2009-09-05 Thread Matthew Exon
The same thing happens in xine.  In Totem, sometimes the video gets
behind the audio, so it pauses, then plays fast to catch up.  No doubt
my machine (an EEE box) is too slow to keep up, but in totem it's
generally watchable and the degradation is fairly graceful.  Gxine seems
to react to dropped frames by actively speeding things up, making it
worse.  Rhythmbox often has similar problems when playing music,
suddenly stopping and maybe picking up the thread 30 seconds later.

I can't discern any particular pattern to when it happens, but when it
does, all videos (and, with Rhythmbox, music) seem to be bad for a
while.  It doesn't seem to be due to load, I have a status monitor
applet and it doesn't show anything in particular happening.  (However,
when audio or video is playing, the network usage goes to 100%, which I
guess is a separate bug.)

Ubuntu 9.04, gxine 0.5.903-4ubuntu1, xine-ui
0.99.5+cvs20070914-2.1~lenny2ubuntu1, libxine1 1.1.16.3-0.

I didn't assign the bug to a package because the bug reporting page
doesn't have an option to do so.  If it had, I would have assigned it to
gxine, because of the utter impossibility of navigating my way through
the maze of audio/video libraries, frameworks, front-ends, codecs and
servers with which Ubuntu is encrusted.  The problem could be anywhere
and no diagnostic information bubbles up into user-space.  I have 11
packages installed with "xine" in the name alone.  How am I supposed to
know which package is broken?

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gxine skips, plays too fast, freezes
https://bugs.launchpad.net/bugs/424571
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[Bug 424571] [NEW] gxine skips, plays too fast, freezes

2009-09-04 Thread Matthew Exon
Public bug reported:

Sometimes, not always, when I play a video with gxine, it gets horribly
confused.  It will do one of a) skip a bit b) play far too fast or c)
switch off the sound.  Generally the sound and video will get out of
sync.  Often it works absolutely fine.  This seems unrelated to the size
or quality of the video, some very high quality videos play fine.

** Affects: ubuntu
 Importance: Undecided
 Status: New

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gxine skips, plays too fast, freezes
https://bugs.launchpad.net/bugs/424571
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