[Bug 627763] Re: by clicking on the ubuntu one .....

2010-09-01 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. This may
be a duplicate of bug #509740. Can you please try the following and let
me know if it helps to resolve your issue:

1. Quit the Ubuntu One client
2. Delete the file: ~/.config/ubuntuone/syncdaemon.conf
(If using Nautilus, make sure you do a Ctrl-H to view hidden files when in 
your home directory)
3. Start the Ubuntu One client

Thanks in advance!

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[Bug 567657] Re: amsn stops internet when run with deluge

2010-08-28 Thread Mitch Towner
 We are closing this bug report because it lacks the information we need
to investigate the problem, as described in the previous comments.
Please reopen it if you can give us the missing information, and don't
hesitate to submit bug reports in the future. To reopen the bug report
you can click on the current status, under the Status column, and change
the Status back to "New". Thanks again!

** Changed in: deluge (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 597962] Re: WINE package with duplicated "programs" folder

2010-08-28 Thread Mitch Towner
Thank you for providing the upstream bug report URL.

Can you please run 'apport-collect 597962' (without the quotes) from a
terminal window. This will upload some necessary package version
information that is required to help debug this issue.

The issue that you reported is one that should be reproducible with the
live environment of the Desktop CD of the development release - Maverick
Meerkat. It would help us greatly if you could test with it so we can
work on getting it fixed in the next release of Ubuntu. You can find out
more about the development release at http://www.ubuntu.com/testing/ .
Thanks again and we appreciate your help.

Thanks in advance!

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[Bug 597962] Re: WINE package with duplicated "programs" folder

2010-08-28 Thread Mitch Towner
** Also affects: wine via
   http://bugs.winehq.org/show_bug.cgi?id=23332
   Importance: Unknown
   Status: Unknown

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[Bug 573124] Re: Make cheese debugging log attach as a .log file

2010-08-23 Thread Mitch Towner
Here is the updated cheese apport hook

** Attachment added: "source_cheese.py"
   
https://bugs.edge.launchpad.net/ubuntu/+source/cheese/+bug/573124/+attachment/1512689/+files/source_cheese.py

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[Bug 573124] Re: Make cheese debugging log attach as a .log file

2010-08-21 Thread Mitch Towner
Assigning this to myself as I am currently working on it

** Changed in: cheese (Ubuntu)
   Status: New => In Progress

** Changed in: cheese (Ubuntu)
 Assignee: (unassigned) => Mitch Towner (kermiac)

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[Bug 620387] Re: testing (sorry staging still being updated)

2010-08-19 Thread Mitch Towner

** Attachment added: "BootDmesg.txt"
   
https://bugs.edge.launchpad.net/bugs/620387/+attachment/1499800/+files/BootDmesg.txt

** Attachment added: "CheeseDebug.gz"
   
https://bugs.edge.launchpad.net/bugs/620387/+attachment/1499801/+files/CheeseDebug.gz

** Attachment added: "CurrentDmesg.txt"
   
https://bugs.edge.launchpad.net/bugs/620387/+attachment/1499802/+files/CurrentDmesg.txt

** Attachment added: "Dependencies.txt"
   
https://bugs.edge.launchpad.net/bugs/620387/+attachment/1499803/+files/Dependencies.txt

** Attachment added: "GstreamerVersions.txt"
   
https://bugs.edge.launchpad.net/bugs/620387/+attachment/1499804/+files/GstreamerVersions.txt

** Attachment added: "Lspci.txt"
   
https://bugs.edge.launchpad.net/bugs/620387/+attachment/1499805/+files/Lspci.txt

** Attachment added: "Lsusb.txt"
   
https://bugs.edge.launchpad.net/bugs/620387/+attachment/1499806/+files/Lsusb.txt

** Attachment added: "ProcCpuinfo.txt"
   
https://bugs.edge.launchpad.net/bugs/620387/+attachment/1499807/+files/ProcCpuinfo.txt

** Attachment added: "ProcInterrupts.txt"
   
https://bugs.edge.launchpad.net/bugs/620387/+attachment/1499808/+files/ProcInterrupts.txt

** Attachment added: "ProcModules.txt"
   
https://bugs.edge.launchpad.net/bugs/620387/+attachment/1499809/+files/ProcModules.txt

** Attachment added: "UdevDb.txt"
   
https://bugs.edge.launchpad.net/bugs/620387/+attachment/1499810/+files/UdevDb.txt

** Attachment added: "UdevLog.txt"
   
https://bugs.edge.launchpad.net/bugs/620387/+attachment/1499811/+files/UdevLog.txt

** Attachment added: "XorgLog.txt"
   
https://bugs.edge.launchpad.net/bugs/620387/+attachment/1499812/+files/XorgLog.txt

** Changed in: cheese (Ubuntu)
   Importance: Undecided => Low

** Changed in: cheese (Ubuntu)
   Status: New => Invalid

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[Bug 620387] [NEW] testing (sorry staging still being updated)

2010-08-19 Thread Mitch Towner
Public bug reported:

Binary package hint: cheese

testing, testing, testing - please ignore

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: cheese 2.30.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-24.39-generic-pae 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic-pae i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Thu Aug 19 21:16:10 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic-pae 
root=UUID=1b8f5ed6-f97d-4b2e-a652-090b06c75c38 ro quiet splash
ProcEnviron:
 LANG=en_AU.utf8
 SHELL=/bin/bash
SourcePackage: cheese
dmi.bios.date: 12/03/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 363C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 32.23
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: 
dmi:bvnHewlett-Packard:bvrF.13:bd12/03/2009:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr039E202412202:rvnHewlett-Packard:rn363C:rvr32.23:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv7 Notebook PC
dmi.product.version: 039E202412202
dmi.sys.vendor: Hewlett-Packard

** Affects: cheese (Ubuntu)
 Importance: Low
 Status: Invalid


** Tags: apport-bug i386 lucid

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[Bug 620365] Re: testing cheese apport hook (sorry, staging is down atm)

2010-08-19 Thread Mitch Towner

** Attachment added: "BootDmesg.txt"
   
https://bugs.edge.launchpad.net/bugs/620365/+attachment/1499734/+files/BootDmesg.txt

** Attachment added: "CheeseDebug.log.gz"
   
https://bugs.edge.launchpad.net/bugs/620365/+attachment/1499735/+files/CheeseDebug.log.gz

** Attachment added: "CurrentDmesg.txt"
   
https://bugs.edge.launchpad.net/bugs/620365/+attachment/1499736/+files/CurrentDmesg.txt

** Attachment added: "Dependencies.txt"
   
https://bugs.edge.launchpad.net/bugs/620365/+attachment/1499737/+files/Dependencies.txt

** Attachment added: "GstreamerVersions.txt"
   
https://bugs.edge.launchpad.net/bugs/620365/+attachment/1499738/+files/GstreamerVersions.txt

** Attachment added: "Lspci.txt"
   
https://bugs.edge.launchpad.net/bugs/620365/+attachment/1499739/+files/Lspci.txt

** Attachment added: "Lsusb.txt"
   
https://bugs.edge.launchpad.net/bugs/620365/+attachment/1499740/+files/Lsusb.txt

** Attachment added: "ProcCpuinfo.txt"
   
https://bugs.edge.launchpad.net/bugs/620365/+attachment/1499741/+files/ProcCpuinfo.txt

** Attachment added: "ProcInterrupts.txt"
   
https://bugs.edge.launchpad.net/bugs/620365/+attachment/1499742/+files/ProcInterrupts.txt

** Attachment added: "ProcModules.txt"
   
https://bugs.edge.launchpad.net/bugs/620365/+attachment/1499743/+files/ProcModules.txt

** Attachment added: "UdevDb.txt"
   
https://bugs.edge.launchpad.net/bugs/620365/+attachment/1499744/+files/UdevDb.txt

** Attachment added: "UdevLog.txt"
   
https://bugs.edge.launchpad.net/bugs/620365/+attachment/1499745/+files/UdevLog.txt

** Attachment added: "XorgLog.txt"
   
https://bugs.edge.launchpad.net/bugs/620365/+attachment/1499746/+files/XorgLog.txt

** Changed in: cheese (Ubuntu)
   Importance: Undecided => Low

** Changed in: cheese (Ubuntu)
   Status: New => Invalid

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[Bug 620365] [NEW] testing cheese apport hook (sorry, staging is down atm)

2010-08-19 Thread Mitch Towner
Public bug reported:

Binary package hint: cheese

Testing cheese apport hook changes.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: cheese 2.30.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-24.39-generic-pae 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic-pae i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Thu Aug 19 20:16:06 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic-pae 
root=UUID=1b8f5ed6-f97d-4b2e-a652-090b06c75c38 ro quiet splash
ProcEnviron:
 LANG=en_AU.utf8
 SHELL=/bin/bash
SourcePackage: cheese
dmi.bios.date: 12/03/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 363C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 32.23
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: 
dmi:bvnHewlett-Packard:bvrF.13:bd12/03/2009:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr039E202412202:rvnHewlett-Packard:rn363C:rvr32.23:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv7 Notebook PC
dmi.product.version: 039E202412202
dmi.sys.vendor: Hewlett-Packard

** Affects: cheese (Ubuntu)
 Importance: Low
 Status: Invalid


** Tags: apport-bug i386 lucid

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[Bug 614640] Re: gnome-terminal

2010-08-18 Thread Mitch Towner
I am closing this bug report as there is not enough information to
ascertain what the issue is & the original subscriber has un-subscribed
themselves.

Ptricio Alejandro Arellano Poblete, please do not hesitate to re-open
this bug report if you are able to provide the requested information.

Thanks in advance!

** Changed in: gnome-terminal (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 616705] Re: Wireless adaptor doesn't connect the internet

2010-08-17 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This bug did not have a package associated with it, which
is important for ensuring that it gets looked at by the proper
developers.  You can learn more about finding the right package at
https://wiki.ubuntu.com/Bugs/FindRightPackage.  I have classified this
bug as a bug in linux.

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://wiki.ubuntu.com/ReportingBugs.

Please run the following command from a terminal window to automatically
gather and attach updated debug information to this report.

apport-collect 616705

Also, if you could test the latest upstream kernel available that would
be great. It will allow additional upstream developers to examine the
issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
you've tested the upstream kernel, please remove the 'needs-upstream-
testing' tag. This can be done by clicking on the yellow pencil icon
next to the tag located at the bottom of the bug description and
deleting the 'needs-upstream-testing' text. Please let us know your
results.

Thanks in advance.

** Package changed: ubuntu => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

** Tags added: maverick needs-kernel-logs needs-upstream-testing

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[Bug 582253] Re: Apport hook for gedit

2010-08-13 Thread Mitch Towner
Hi Sebastian. I don't believe that it is required to import anything as
all this hook does is attach the non-default gconf data. Please see
https://bugs.staging.launchpad.net/ubuntu/+source/gedit/+bug/614874 for
a bug filed using this hook. I believe that It has all of the
information that is required, unless you want something else added that
I was not told about.

When Nigel approached me to write this hook, I was told that we only
required the non-default gconf data. If we require anything else, please
let me know & I will be more than happy to update the hook. Please feel
free to ping me in #ubuntu-bugs if you have any questions mate. Thanks!

** Changed in: gedit (Ubuntu)
   Status: Incomplete => New

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[Bug 567657] Re: amsn stops internet when run with deluge

2010-08-06 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Thanks!

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[Bug 614333] Re: Packages not retrieved for update to Ubuntu 10.04

2010-08-06 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Issues with Ubuntu Mirrors (the servers from which you
download packages) should be reported to mirr...@ubuntu.com and not on
Launchpad.

To workaround this issue, please change your sources list to point to
the "main" server.

Thanks in advance!

** Changed in: ubuntu-docs (Ubuntu)
   Status: New => Invalid

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[Bug 614484] Re: insufficient documentation

2010-08-06 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make
Ubuntu better. The issue you are reporting is an upstream one and it
would be nice if somebody having it could send the bug to the developers
of the software by following the instructions at
https://wiki.ubuntu.com/Debian/Bugs. If you have done so, please tell us
the number of the upstream bug (or the link), so we can add a bugwatch
that will inform us about its status. Thanks in advance.

** Changed in: simba (Ubuntu)
   Status: New => Confirmed

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[Bug 614351] Re: USB flash drive is not detected

2010-08-06 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This bug did not have a package associated with it, which
is important for ensuring that it gets looked at by the proper
developers.  You can learn more about finding the right package at
https://wiki.ubuntu.com/Bugs/FindRightPackage.  I have classified this
bug as a bug in linux.

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://wiki.ubuntu.com/ReportingBugs.

** Package changed: ubuntu => linux (Ubuntu)

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[Bug 614640] Re: gnome-terminal

2010-08-06 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make Ubuntu 
better. Unfortunately, we can't fix it because your description didn't include 
enough information.  You may find it helpful to read "How to report bugs 
effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be 
grateful if you would then provide a more complete description of the problem.  
We have instructions on debugging some types of problems at 
http://wiki.ubuntu.com/DebuggingProcedures.
At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the 
problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://wiki.ubuntu.com/ReportingBugs.

** Changed in: gnome-terminal (Ubuntu)
   Status: New => Incomplete

** Description changed:

  Binary package hint: gnome-terminal
  
  el texto esta vacio y solo contiene espacios en blanco.
  
+ Translated:
+ the text is empty and only contains spaces.
+ 
  ProblemType: Bug
- Architecture: i386
- DistroRelease: Ubuntu 9.04
+ Architecture: i386DistroRelease: Ubuntu 9.04
  ExecutablePath: /usr/bin/gnome-terminal
  Package: gnome-terminal 2.26.0-0ubuntu2
  ProcEnviron:
-  LANG=es_ES.UTF-8
-  SHELL=/bin/bash
- SourcePackage: gnome-terminal
+  LANG=es_ES.UTF-8
+  SHELL=/bin/bashSourcePackage: gnome-terminal
  Uname: Linux 2.6.28-11-generic i686

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[Bug 600796] Re: mise à jour inefficace

2010-08-06 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Thanks!

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[Bug 565335] Re: ubuntu-one failed to create the ubuntu\ one folder and then crasches

2010-08-06 Thread Mitch Towner
We are closing this bug report because it lacks the information we need
to investigate the problem, as described in the previous comments.
Please reopen it if you can give us the missing information, and don't
hesitate to submit bug reports in the future. To reopen the bug report
you can click on the current status, under the Status column, and change
the Status back to "New". Thanks again!

** Changed in: ubuntuone-client (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 546168] Re: ubuntuone-login crashed with SIGSEGV

2010-08-06 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Are you still able to reproduce this issue with the latest
packages? Thanks!

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[Bug 614080] Re: Did not notice anything wrong

2010-08-06 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make Ubuntu 
better. Unfortunately, we can't fix it because your description didn't include 
enough information.  You may find it helpful to read "How to report bugs 
effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be 
grateful if you would then provide a more complete description of the problem.  
We have instructions on debugging some types of problems at 
http://wiki.ubuntu.com/DebuggingProcedures.
At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the 
problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

When reporting bugs in the future please use apport, either via the
appropriate application's "Help -> Report a Problem" menu or using
'ubuntu-bug' and the name of the package affected.  You can learn more
about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Unfortunately, this bug report does not show anything that is
"wrong" I do really like "Linux's WSOL (Working Screen of
Life/Linux)" :)

If you are unable to reproduce, please change the status to "invalid" to
close this bug report. Thanks in advance!

** Changed in: gnome-terminal (Ubuntu)
   Status: New => Incomplete

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[Bug 593267] Re: Error in ubuntu one client

2010-08-06 Thread Mitch Towner
This bug report is being closed due to your last comment regarding this
being fixed with an update. For future reference you can manage the
status of your own bugs by clicking on the current status in the yellow
line and then choosing a new status in the revealed drop down box. You
can learn more about bug statuses at
https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time
to report this bug and helping to make Ubuntu better. Please submit any
future bugs you may find.

** Changed in: ubuntuone-client (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 606820] Re: Using Synaptic trying to update software with update process

2010-08-05 Thread Mitch Towner
*** This bug is a duplicate of bug 546607 ***
https://bugs.launchpad.net/bugs/546607

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 546607, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Package changed: ubuntu => packagekit (Ubuntu)

** Changed in: packagekit (Ubuntu)
   Status: New => Confirmed

** This bug has been marked a duplicate of bug 546607
   KPackageKit gives error after recent upgrade

-- 
Using Synaptic trying to update software with update process
https://bugs.launchpad.net/bugs/606820
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[Bug 609699] Re: LTSP through etherboot (nbi.img) doesn't work in 10.04 Lucid Lynx

2010-08-05 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This bug did not have a package associated with it, which
is important for ensuring that it gets looked at by the proper
developers.  You can learn more about finding the right package at
https://wiki.ubuntu.com/Bugs/FindRightPackage.  I have classified this
bug as a bug in ltsp.

When reporting bugs in the future please use apport, either via the
appropriate application's "Help -> Report a Problem" menu or using
'ubuntu-bug' and the name of the package affected.  You can learn more
about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Please execute the following command, as it will automatically gather
debugging information, in a terminal:

apport-collect 609699

This will help us to find and resolve the problem. Bear in mind that you
may need to install the python-launchpadlib package from the universe
repository.  Additionally, when prompted to give apport-collect
permissions for Launchpad you will need to give it at least the ability
to "Change Non-Private" data as it will be adding information to your
bug report.  Thanks in advance!

** Package changed: ubuntu => ltsp (Ubuntu)

** Changed in: ltsp (Ubuntu)
   Status: New => Incomplete

-- 
LTSP through etherboot (nbi.img) doesn't work in 10.04 Lucid Lynx
https://bugs.launchpad.net/bugs/609699
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[Bug 612458] Re: Firefox crashed when trying to open this url

2010-08-05 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This bug did not have a package associated with it, which
is important for ensuring that it gets looked at by the proper
developers.  You can learn more about finding the right package at
https://wiki.ubuntu.com/Bugs/FindRightPackage.  I have classified this
bug as a bug in firefox.

When reporting bugs in the future please use apport, either via the
appropriate application's "Help -> Report a Problem" menu or using
'ubuntu-bug' and the name of the package affected.  You can learn more
about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Sometimes Firefox profiles can become corrupt. Could you please try this
with a new profile and see if the problem still exists? You do not need
to delete your old profile to test.

You can start the profile manager with the following command:
firefox -ProfileManager

Thanks in advance!

** Summary changed:

- I I open th elink below firfox crashes together with the whole x-desktop 
http://www.google.com/url?sa=t&source=web&cd=1&ved=0CBIQFjAA&url=http%3A%2F%2Fwww.fitnesswelt.de%2Fkalorien%2FMozzarella&ei=AoNWTKCrItSzrAf8rKjzAw&usg=AFQjCNEBcBT_ZEoSlECK9EzuMqnfpx6vJg
+ Firefox crashed when trying to open this url

** Package changed: ubuntu => firefox (Ubuntu)

** Changed in: firefox (Ubuntu)
   Importance: Undecided => Low

** Changed in: firefox (Ubuntu)
   Status: New => Incomplete

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[Bug 613611] Re: Error when try to windows shared printer in AD environment

2010-08-05 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This bug did not have a package associated with it, which
is important for ensuring that it gets looked at by the proper
developers.  You can learn more about finding the right package at
https://wiki.ubuntu.com/Bugs/FindRightPackage.  I have classified this
bug as a bug in cups.

When reporting bugs in the future please use apport, either via the
appropriate application's "Help -> Report a Problem" menu or using
'ubuntu-bug' and the name of the package affected.  You can learn more
about this functionality at https://wiki.ubuntu.com/ReportingBugs.

This is possibly related to Bug #482836.

** Package changed: ubuntu => cups (Ubuntu)

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[Bug 613706] Re: Incorrect /etc/ltsp/dhcp.conf file

2010-08-05 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This bug did not have a package associated with it, which
is important for ensuring that it gets looked at by the proper
developers.  You can learn more about finding the right package at
https://wiki.ubuntu.com/Bugs/FindRightPackage.  I have classified this
bug as a bug in ltsp.

When reporting bugs in the future please use apport, either via the
appropriate application's "Help -> Report a Problem" menu or using
'ubuntu-bug' and the name of the package affected.  You can learn more
about this functionality at https://wiki.ubuntu.com/ReportingBugs.

I have set the status to confirmed as per comment #2. This may be
related to Bug  #573207.

** Package changed: ubuntu => ltsp (Ubuntu)

** Changed in: ltsp (Ubuntu)
   Status: New => Confirmed

-- 
Incorrect /etc/ltsp/dhcp.conf file
https://bugs.launchpad.net/bugs/613706
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[Bug 613337] Re: package libatlas3gf-3dnow 3.6.0-24ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 30

2010-08-04 Thread Mitch Towner
*** This bug is a duplicate of bug 505339 ***
https://bugs.launchpad.net/bugs/505339

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 505339, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Changed in: atlas (Ubuntu)
   Status: New => Confirmed

** This bug has been marked a duplicate of bug 505339
   package libatlas3gf-3dnow 3.6.0-24ubuntu1 failed to install/upgrade:

-- 
package libatlas3gf-3dnow 3.6.0-24ubuntu1 failed to install/upgrade: subprocess 
installed post-installation script returned error exit status 30
https://bugs.launchpad.net/bugs/613337
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[Bug 613338] Re: package libatlas3gf-3dnow 3.6.0-24ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 30

2010-08-04 Thread Mitch Towner
*** This bug is a duplicate of bug 505339 ***
https://bugs.launchpad.net/bugs/505339

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 505339, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Changed in: atlas (Ubuntu)
   Status: New => Confirmed

** This bug has been marked a duplicate of bug 505339
   package libatlas3gf-3dnow 3.6.0-24ubuntu1 failed to install/upgrade:

-- 
package libatlas3gf-3dnow 3.6.0-24ubuntu1 failed to install/upgrade: subprocess 
installed post-installation script returned error exit status 30
https://bugs.launchpad.net/bugs/613338
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[Bug 603828] Re: no se ke le paso a ubuntu one

2010-08-04 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Thanks!

-- 
no se ke le paso a ubuntu one
https://bugs.launchpad.net/bugs/603828
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[Bug 604282] Re: printer settings not taking affect

2010-08-04 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Thanks!

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[Bug 604423] Re: I don't know

2010-08-04 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Thanks!

-- 
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[Bug 613232] Re: Picasa screensaver dosen't work

2010-08-04 Thread Mitch Towner
Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We appreciate the difficulties you
are facing, but it would make more sense to raise problems you are
having in the support tracker at https://answers.launchpad.net/ubuntu if
you are uncertain if they are bugs. For help on reporting bugs, see
https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

** Changed in: ubuntu
   Status: New => Invalid

** Converted to question:
   https://answers.edge.launchpad.net/ubuntu/+question/119922

-- 
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https://bugs.launchpad.net/bugs/613232
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[Bug 612903] Re: file system check at boot cannot cancel

2010-08-04 Thread Mitch Towner
Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We appreciate the difficulties you
are facing, but it would make more sense to raise problems you are
having in the support tracker at https://answers.launchpad.net/ubuntu if
you are uncertain if they are bugs. For help on reporting bugs, see
https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

** Changed in: ubuntu
   Status: New => Invalid

** Converted to question:
   https://answers.edge.launchpad.net/ubuntu/+question/119921

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[Bug 593267] Re: Error in ubuntu one client

2010-08-03 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Thanks!

-- 
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[Bug 597962] Re: WINE package with duplicated "programs" folder

2010-08-03 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Thanks!

-- 
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[Bug 562935] Re: Synch starts, but no data synchs

2010-08-03 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Thanks!

-- 
Synch starts, but no data synchs
https://bugs.launchpad.net/bugs/562935
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[Bug 612696] Re: Memenu replicates and overlaps shutdown menu

2010-08-03 Thread Mitch Towner
*** This bug is a duplicate of bug 439448 ***
https://bugs.launchpad.net/bugs/439448

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 439448, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Package changed: indicator-me (Ubuntu) => gnome-panel (Ubuntu)

** Changed in: gnome-panel (Ubuntu)
   Status: New => Confirmed

** This bug has been marked a duplicate of bug 439448
   visual corruption affecting several panel applets

-- 
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[Bug 612690] Re: Moving the mouse while screen is fading out does not stop screensaver from starting

2010-08-03 Thread Mitch Towner
*** This bug is a duplicate of bug 59 ***
https://bugs.launchpad.net/bugs/59

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 59, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Changed in: gnome-screensaver (Ubuntu)
   Status: Incomplete => Confirmed

** This bug has been marked a duplicate of bug 59
   screensaver can't be interrupted once fade begins

-- 
Moving the mouse while screen is fading out does not stop screensaver from 
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[Bug 612092] Re: DVD Drive cannot recognize DVD Media after Ubuntu 10.04 install

2010-08-02 Thread Mitch Towner
** Tags removed: needs-upstream-testing

** Changed in: linux (Ubuntu)
   Status: Incomplete => New

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[Bug 612463] Re: Cannot update klamav virus signature

2010-08-02 Thread Mitch Towner
Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We appreciate the difficulties you
are facing, but it would make more sense to raise problems you are
having in the support tracker at https://answers.launchpad.net/ubuntu if
you are uncertain if they are bugs. For help on reporting bugs, see
https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

** Package changed: ubuntu => clamav (Ubuntu)

** Changed in: clamav (Ubuntu)
   Status: New => Invalid

** Converted to question:
   https://answers.edge.launchpad.net/ubuntu/+source/clamav/+question/119692

-- 
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[Bug 612092] Re: DVD Drive cannot recognize DVD Media after Ubuntu 10.04 install

2010-08-02 Thread Mitch Towner
** Tags removed: needs-kernel-logs

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[Bug 612424] Re: 10.4 live cd not working on hp pavillion a1410n

2010-08-02 Thread Mitch Towner
Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We appreciate the difficulties you
are facing, but it would make more sense to raise problems you are
having in the support tracker at https://answers.launchpad.net/ubuntu if
you are uncertain if they are bugs. For help on reporting bugs, see
https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

** Package changed: ubuntu-docs (Ubuntu) => ubuntu

** Changed in: ubuntu
   Status: New => Invalid

** Converted to question:
   https://answers.edge.launchpad.net/ubuntu/+question/119690

-- 
10.4 live cd not working on hp pavillion a1410n
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[Bug 612107] Re: connecting reliance netconnect on ubuntu 10.04

2010-08-02 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This bug did not have a package associated with it, which
is important for ensuring that it gets looked at by the proper
developers.  You can learn more about finding the right package at
https://wiki.ubuntu.com/Bugs/FindRightPackage.  I have re-classified
this bug as a bug in linux.

When reporting bugs in the future please use apport, either via the
appropriate application's "Help -> Report a Problem" menu or using
'ubuntu-bug' and the name of the package affected.  You can learn more
about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Please run "apport-collect 612107" (without the quotes) from a terminal
window to collect necessary debugging information.

Please also give more exact details of the modem. This may be related to
Bug 449394. Thanks in advance!

** Package changed: yelp (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

-- 
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[Bug 611921] Re: cannot install most packages are mising

2010-08-02 Thread Mitch Towner
This bug report is being closed due to your last comment regarding this
being fixed with an update. For future reference you can manage the
status of your own bugs by clicking on the current status in the yellow
line and then choosing a new status in the revealed drop down box. You
can learn more about bug statuses at
https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time
to report this bug and helping to make Ubuntu better. Please submit any
future bugs you may find.

Please note that this behaviour is typical when running an alpha
release. If you experience this issue in the future, please wait a day
or 2 and it should resolve itself. Thank you for understanding.

** Changed in: ubuntu-meta (Ubuntu)
   Status: New => Invalid

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[Bug 611777] Re: i cant update my ubuntu software

2010-08-02 Thread Mitch Towner
I am setting this bug report to invalid as the original reporter also
filed https://answers.launchpad.net/ubuntu/+source/software-
center/+question/119465 where they are receiving support.

This appears to be a configuration issue rather than a bug.

** Changed in: software-center (Ubuntu)
 Assignee: slash (slash-cms) => (unassigned)

** Changed in: software-center (Ubuntu)
   Status: New => Invalid

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i cant update my ubuntu software
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[Bug 612092] Re: DVD Drive cannot recognize DVD Media after Ubuntu 10.04 install

2010-07-31 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command, as it will
automatically gather debugging information, in a terminal:

apport-collect 612092

This will help us to find and resolve the problem. Bear in mind that you
may need to install the python-launchpadlib package from the universe
repository.  Additionally, when prompted to give apport-collect
permissions for Launchpad you will need to give it at least the ability
to "Change Non-Private" data as it will be adding information to your
bug report.  Thanks in advance!

-- 
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[Bug 612092] Re: DVD Drive cannot recognize DVD Media after Ubuntu 10.04 install

2010-07-31 Thread Mitch Towner
If you could also please test the latest upstream kernel available that
would be great. It will allow additional upstream developers to examine
the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
you've tested the upstream kernel, please remove the 'needs-upstream-
testing' tag. This can be done by clicking on the yellow pencil icon
next to the tag located at the bottom of the bug description and
deleting the 'needs-upstream-testing' text. Please let us know your
results.

Thanks in advance.

** Package changed: ubuntu => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

** Tags added: lucid needs-kernel-logs needs-upstream-testing
** Tags removed: dvd

-- 
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[Bug 612092] Re: DVD Drive cannot recognize DVD Media after Ubuntu 10.04 install

2010-07-31 Thread Mitch Towner
** Changed in: ubuntuone-client
   Status: New => Invalid

** Project changed: ubuntuone-client => null

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[Bug 609507] Re: 10.04 crashes during boot with magic jack connected

2010-07-31 Thread Mitch Towner
** Tags removed: needs-upstream-testing

** Changed in: linux (Ubuntu)
   Status: Incomplete => New

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[Bug 610141] Re: Reboot gives black screen after BIOS loaded

2010-07-31 Thread Mitch Towner
Thankyou for attaching the requested logs. Yes, it would be helpful to
test the latest upstream kernel.

Thanks in advance!

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[Bug 608528] Re: Asus M2N68_VM fails to boot

2010-07-31 Thread Mitch Towner
** Changed in: linux (Ubuntu)
   Status: Incomplete => New

-- 
Asus M2N68_VM fails to boot
https://bugs.launchpad.net/bugs/608528
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[Bug 610427] Re: acer heating up

2010-07-31 Thread Mitch Towner
This bug report is being closed due to your last comment regarding this
being fixed with an update. For future reference you can manage the
status of your own bugs by clicking on the current status in the yellow
line and then choosing a new status in the revealed drop down box. You
can learn more about bug statuses at
https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time
to report this bug and helping to make Ubuntu better. Please submit any
future bugs you may find.

** Changed in: ubuntu
   Status: Incomplete => Invalid

-- 
acer heating up
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[Bug 608528] Re: Asus M2N68_VM fails to boot

2010-07-30 Thread Mitch Towner
Thank you for attaching that information. If you could test the latest
upstream kernel available that would be great. It will allow additional
upstream developers to examine the issue. Refer to
https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the
upstream kernel, please remove the 'needs-upstream-testing' tag. This
can be done by clicking on the yellow pencil icon next to the tag
located at the bottom of the bug description and deleting the 'needs-
upstream-testing' text. Please let us know your results.

** Tags added: needs-upstream-testing

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[Bug 610141] Re: Reboot gives black screen after BIOS loaded

2010-07-30 Thread Mitch Towner
** Tags removed: needs-kernel-logs

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Reboot gives black screen after BIOS loaded
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[Bug 610200] Re: kernels after 2.6.32-17 have random failures in booting

2010-07-30 Thread Mitch Towner
** Tags removed: needs-kernel-logs

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kernels after 2.6.32-17 have random failures in booting
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[Bug 609507] Re: 10.04 crashes during boot with magic jack connected

2010-07-30 Thread Mitch Towner
** Tags removed: needs-kernel-logs

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10.04 crashes during boot with magic jack connected
https://bugs.launchpad.net/bugs/609507
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[Bug 600680] Re: reboots while browsing Zap2it.com in firefox

2010-07-30 Thread Mitch Towner
This bug report is being closed due to your last comment regarding this
being fixed with an update. For future reference you can manage the
status of your own bugs by clicking on the current status in the yellow
line and then choosing a new status in the revealed drop down box. You
can learn more about bug statuses at
https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time
to report this bug and helping to make Ubuntu better. Please submit any
future bugs you may find.

** Changed in: firefox (Ubuntu)
   Status: Incomplete => Invalid

-- 
reboots while browsing Zap2it.com in firefox
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[Bug 587572] Re: Ubuntu One applet crashes on clicking in applet bar

2010-07-29 Thread Mitch Towner
We are closing this bug report because it lacks the information we need
to investigate the problem, as described in the previous comments.
Please reopen it if you can give us the missing information, and don't
hesitate to submit bug reports in the future. To reopen the bug report
you can click on the current status, under the Status column, and change
the Status back to "New". Thanks again!

** Changed in: ubuntuone-client (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 592797] Re: Ubuntu One won't connect

2010-07-29 Thread Mitch Towner
We are closing this bug report because it lacks the information we need
to investigate the problem, as described in the previous comments.
Please reopen it if you can give us the missing information, and don't
hesitate to submit bug reports in the future. To reopen the bug report
you can click on the current status, under the Status column, and change
the Status back to "New". Thanks again!

** Changed in: ubuntuone-client (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 599834] Re: Ubuntu One does not sync

2010-07-29 Thread Mitch Towner
Hi Tim, unless you are somehow using the same computer (and account) as
the original reporter, please file a separate bug to help ease
diagnosing your specific issue. This can be done by running "ubuntu-bug
ubuntuone-client" from a terminal window.

Thanks in advance!

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[Bug 598099] Re: ubuntuone-client doesn't upload automatically even though it is instructed to do so.

2010-07-29 Thread Mitch Towner
This bug report is being closed due to your last comment regarding this
being fixed with an update. For future reference you can manage the
status of your own bugs by clicking on the current status in the yellow
line and then choosing a new status in the revealed drop down box. You
can learn more about bug statuses at
https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time
to report this bug and helping to make Ubuntu better. Please submit any
future bugs you may find.

** Changed in: ubuntuone-client (Ubuntu)
   Status: Incomplete => Invalid

-- 
ubuntuone-client doesn't upload automatically even though it is instructed to 
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[Bug 450569] Re: package openoffice.org-emailmerge 1:3.0.1-9ubuntu3.1 failed to install/upgrade:

2010-07-29 Thread Mitch Towner
@kojoboy
Please do not change the status on bug reports without commenting. Thanks for 
understanding.

** Changed in: openoffice.org (Ubuntu)
   Status: In Progress => Fix Released

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package openoffice.org-emailmerge 1:3.0.1-9ubuntu3.1 failed to install/upgrade: 
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[Bug 603871] Re: firefox error dont know why it is suddenly closing

2010-07-29 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Thanks!

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[Bug 598099] Re: ubuntuone-client doesn't upload automatically even though it is instructed to do so.

2010-07-29 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Thanks!

-- 
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[Bug 599834] Re: Ubuntu One does not sync

2010-07-29 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Thanks!

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[Bug 592754] Re: More Info for Sun Java 6.0 Plugin installation entry shows blank

2010-07-29 Thread Mitch Towner
Hi Stephen. As you are the original reporter of this bug, can you please
advise if you are able to reproduce this issue with the latest software-
center package?

Thanks in advance!

** Attachment added: "screenshot"
   
http://launchpadlibrarian.net/52677368/Screenshot-Ubuntu%20Software%20Centre.png

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[Bug 592754] Re: More Info for Sun Java 6.0 Plugin installation entry shows blank

2010-07-29 Thread Mitch Towner
I am no longer able to reproduce this on an up-to-date lucid
installation

$ uname -a
Linux yoda 2.6.32-24-generic-pae #38-Ubuntu SMP Mon Jul 5 10:54:21 UTC 2010 
i686 GNU/Linux

$ apt-cache policy software-center
software-center:
  Installed: 2.0.7
  Candidate: 2.0.7
  Version table:
 *** 2.0.7 0
500 http://archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
100 /var/lib/dpkg/status
 2.0.2 0
500 http://archive.ubuntu.com/ubuntu/ lucid/main Packages

** Changed in: software-center (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 586720] Re: desktop sync

2010-07-29 Thread Mitch Towner
I'm sorry to hear Ubuntu One isn't working properly for you. Can you try
the following and let me know the results?

   1. Quit the Ubuntu One client. Open Applications->Accessories->Terminal, 
then run the command:
u1sdtool -q
   2. Open Applications->Accessories->Passwords and Encryption Keys
   3. Click on the arrow next to "Passwords"
   4. Right-click on the Ubuntu One token and select "Delete"
   5. Go to https://one.ubuntu.com/account/machines/
   6. Click on the checkbox next to your computer
   7. Click the "Remove selected computers" button
   8. Open System->Preferences->Ubuntu One
   9. A web page should open, prompting you to add your computer to your Ubuntu 
One account
  10. Add your computer 

You should be connected after you follow these steps. If you are not
connected and you would like to help debug the problem that would be
greatly appreciated. You can do the following in order to provide
important details that will help determine the root cause of this issue.

1) Quit the Ubuntu One client. Open Applications->Accessories->Terminal, then 
run the command:
u1sdtool -q

2) Run the following in the Terminal:
mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old && mkdir 
~/.cache/ubuntuone/log

3) Run the following in the Terminal to open/create this file:
gedit ~/.config/ubuntuone/syncdaemon.conf

#Add the following two (2) lines to this file and save:
[logging]
level = DEBUG

4) Run the following in the Terminal to start the ubuntu one deamon/service:
u1sdtool -c

5) Let Ubuntu One run for a while, copy some files into your Ubuntu One Folder. 
Then attach your ubuntuone logs to this bug. Please zip your 
$HOME/.cache/ubuntuone/log/ folder and attach the zip here.

You can attach logs to this bug report by clicking the 'Add Attachment
or patch' button at the bottom of the page. Thank you for filing this
bug report and helping to make Ubuntu better.

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[Bug 611015] Re: publish url should not be guessable

2010-07-29 Thread Mitch Towner
*** This bug is a duplicate of bug 572006 ***
https://bugs.launchpad.net/bugs/572006

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 572006, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Changed in: ubuntuone-client (Ubuntu)
   Status: New => Confirmed

** This bug has been marked a duplicate of bug 572006
   Shared File URL are Guessable

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[Bug 570970] Re: Delay in Updating Files

2010-07-28 Thread Mitch Towner
We are closing this bug report because it lacks the information we need
to investigate the problem, as described in the previous comments.
Please reopen it if you can give us the missing information, and don't
hesitate to submit bug reports in the future. To reopen the bug report
you can click on the current status, under the Status column, and change
the Status back to "New". Thanks again!

** Changed in: ubuntuone-client (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 570371] Re: Ubuntu One not synching files

2010-07-28 Thread Mitch Towner
We are closing this bug report because it lacks the information we need
to investigate the problem, as described in the previous comments.
Please reopen it if you can give us the missing information, and don't
hesitate to submit bug reports in the future. To reopen the bug report
you can click on the current status, under the Status column, and change
the Status back to "New". Thanks again!

** Changed in: ubuntuone-client (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 610427] Re: acer heating up

2010-07-28 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command, as it will
automatically gather debugging information, in a terminal:

apport-collect 610427

This will help us to find and resolve the problem. Bear in mind that you
may need to install the python-launchpadlib package from the universe
repository.  Additionally, when prompted to give apport-collect
permissions for Launchpad you will need to give it at least the ability
to "Change Non-Private" data as it will be adding information to your
bug report.

Please also look at System --> Administration --> System Monitor &
report the name of the process (or processes) that is consuming a lot of
cpu &/or Memory resources.

Thanks in advance!

When reporting bugs in the future please use apport, either via the
appropriate application's "Help -> Report a Problem" menu or using
'ubuntu-bug' and the name of the package affected.  You can learn more
about this functionality at https://wiki.ubuntu.com/ReportingBugs.

** Changed in: ubuntu
   Importance: Undecided => Low

** Changed in: ubuntu
   Status: New => Incomplete

** Tags added: likely-dup needs-reassignment

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acer heating up
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[Bug 610693] Re: cannot log in to ubuntuone - AttributeError: 'dict' object has no attribute 'path'

2010-07-27 Thread Mitch Towner
I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the 
following and let me know the results?
1. Quit the Ubuntu One client. From the applet select Quit. Then open a 
Terminal (Applications > Accessories > Terminal) and run the following to quit 
the syncdaemon.

u1sdtool -q

2. Delete the old metadata. In a Terminal run.

rm -rf ~/.local/share/ubuntuone

3. Start Ubuntu One as you normally would Applications > Internet >
Ubuntu One

You should be connected after you follow these steps. If you are not
connected, can you please attach your Ubuntu One logs to this bug
report? Please zip your $HOME/.cache/ubuntuone/log/ folder and attach
the zip here.?

Thanks in advance!

** Changed in: ubuntuone-client (Ubuntu)
   Status: New => Incomplete

-- 
cannot log in to ubuntuone - AttributeError: 'dict' object has no attribute 
'path'
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[Bug 610506] Re: If a disk does not mount, the S or M instructions pass me to the Konsole. It may seem stupid, but nowhere can I find instructions as to how to return to the graphical desktop. Next ti

2010-07-27 Thread Mitch Towner
Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We appreciate the difficulties you
are facing, but it would make more sense to raise problems you are
having in the support tracker at https://answers.launchpad.net/ubuntu if
you are uncertain if they are bugs. For help on reporting bugs, see
https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

** Changed in: ubuntuone-client
   Status: New => Invalid

** Project changed: ubuntuone-client => null

** Also affects: ubuntu
   Importance: Undecided
   Status: New

** Changed in: ubuntu
   Status: New => Invalid

** Converted to question:
   https://answers.edge.launchpad.net/ubuntu/+question/119210

-- 
If a disk does not mount, the S or M instructions pass me to the Konsole. It 
may seem stupid, but nowhere can I find instructions as to how to return to the 
graphical desktop. Next time I restart, I have the same problem. I think I am 
beginning to understand why I get the disk not mounted message.
https://bugs.launchpad.net/bugs/610506
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[Bug 610431] Re: i CAN NO LONGER USE THUNDERBIRD TO SEND EMAIL

2010-07-27 Thread Mitch Towner
Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We appreciate the difficulties you
are facing, but it would make more sense to raise problems you are
having in the support tracker at https://answers.launchpad.net/ubuntu if
you are uncertain if they are bugs. For help on reporting bugs, see
https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

** Changed in: ubuntuone-client
   Status: New => Invalid

** Project changed: ubuntuone-client => null

** Also affects: mozilla-thunderbird (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: mozilla-thunderbird (Ubuntu)
   Status: New => Invalid

** Converted to question:
   
https://answers.edge.launchpad.net/ubuntu/+source/mozilla-thunderbird/+question/119209

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i CAN NO LONGER USE THUNDERBIRD TO SEND EMAIL
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[Bug 610222] Re: gwibber crashed with NoSuchKeyringError in __init__()

2010-07-27 Thread Mitch Towner
*** This bug is a duplicate of bug 553759 ***
https://bugs.launchpad.net/bugs/553759

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 553759, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Changed in: gwibber (Ubuntu)
   Status: New => Confirmed

** This bug has been marked a duplicate of bug 553759
   ubuntuone-preferences crashed with NoSuchKeyringError in __init__()

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[Bug 610200] Re: kernels after 2.6.32-17 have random failures in booting

2010-07-27 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This bug did not have a package associated with it, which
is important for ensuring that it gets looked at by the proper
developers. You can learn more about finding the right package at
https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this
bug as a bug in linux.

When reporting bugs in the future please use apport, either via the
appropriate application's "Help -> Report a Problem" menu or using
'ubuntu-bug' and the name of the package affected. You can learn more
about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Please run the following command from a terminal window to automatically
gather and attach updated debug information to this report.

apport-collect 610200

Also, if you could test the latest upstream kernel available that would
be great. It will allow additional upstream developers to examine the
issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
you've tested the upstream kernel, please remove the 'needs-upstream-
testing' tag. This can be done by clicking on the yellow pencil icon
next to the tag located at the bottom of the bug description and
deleting the 'needs-upstream-testing' text. Please let us know your
results.

Thanks in advance.

** Package changed: ubuntu => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

** Tags added: lucid needs-kernel-logs needs-upstream-testing

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[Bug 595555] Re: screensaver can't be interrupted once fade begins

2010-07-27 Thread Mitch Towner
Thank you for reporting this bug upstream. This has been reported by
people using "gnome-screensaver 2.30.0-1ubuntu1".

I am setting this to triaged/medium as asked to by Mohamed Amine IL
Idrissi in #ubuntu-bugs.

** Changed in: gnome-screensaver (Ubuntu Maverick)
   Importance: Undecided => Medium

** Changed in: gnome-screensaver (Ubuntu Maverick)
   Status: Confirmed => Triaged

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[Bug 610141] Re: Reboot gives black screen after BIOS loaded

2010-07-27 Thread Mitch Towner
sorry. copy/paste fail. Please run:

"apport-collect 610141" (without the quotes).

sorry for any confusion caused

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[Bug 610141] Re: Reboot gives black screen after BIOS loaded

2010-07-27 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This bug did not have a package associated with it, which
is important for ensuring that it gets looked at by the proper
developers.  You can learn more about finding the right package at
https://wiki.ubuntu.com/Bugs/FindRightPackage.  I have classified this
bug as a bug in linux.

When reporting bugs in the future please use apport, either via the
appropriate application's "Help -> Report a Problem" menu or using
'ubuntu-bug' and the name of the package affected.  You can learn more
about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Please run the following command from a terminal window to automatically
gather and attach updated debug information to this report.

apport-collect -p linux 561190

Also, if you could test the latest upstream kernel available that would
be great. It will allow additional upstream developers to examine the
issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
you've tested the upstream kernel, please remove the 'needs-upstream-
testing' tag. This can be done by clicking on the yellow pencil icon
next to the tag located at the bottom of the bug description and
deleting the 'needs-upstream-testing' text. Please let us know your
results.

Thanks in advance.

** Package changed: ubuntu => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

** Tags added: lucid needs-kernel-logs needs-upstream-testing

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[Bug 610282] Re: Deleting and remaking Evolution account caused contact sync with Ubuntu One to stop

2010-07-27 Thread Mitch Towner
*** This bug is a duplicate of bug 585530 ***
https://bugs.launchpad.net/bugs/585530

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 585530, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Changed in: ubuntuone-client (Ubuntu)
   Status: New => Confirmed

** This bug has been marked a duplicate of bug 585530
   Desktopcouch Replication is disabled - evolution contacts and bookmarks are 
not syncing

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[Bug 524240] Re: Pakettitietoja ei voitu alustaa

2010-07-26 Thread Mitch Towner
Can you please try using the "main" mirror & advise if this issue still
occurs?. Issues with Ubuntu Mirrors (the servers from which you download
packages) should be reported to mirr...@ubuntu.com and not on Launchpad.

Thanks in advance!

** Changed in: update-manager (Ubuntu)
   Importance: Undecided => Low

** Changed in: update-manager (Ubuntu)
   Status: New => Incomplete

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[Bug 517925] Re: The help files won't print

2010-07-26 Thread Mitch Towner
setting status back to "Fix Released" as I am unable to reproduce this
issue.

** Changed in: yelp (Ubuntu)
   Status: Incomplete => Fix Released

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[Bug 600680] Re: reboots while browsing Zap2it.com in firefox

2010-07-26 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Thanks!

** Changed in: firefox (Ubuntu)
   Importance: Undecided => Low

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[Bug 508124] Re: Weather applet - doesn't work w ith Holešov

2010-07-26 Thread Mitch Towner
Thanks for reporting this bug and any supporting documentation upstream.
Since this bug has enough information provided for a developer to begin
work, I'm going to mark it as confirmed and let them handle it from
here. Thanks for taking the time to make Ubuntu better!

** Changed in: libgweather (Ubuntu)
   Importance: Undecided => Low

** Changed in: libgweather (Ubuntu)
   Status: Confirmed => Triaged

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Weather applet - doesn't work with Holešov
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[Bug 576072] Re: Hidden files are saved as non-hidden files after downloading

2010-07-26 Thread Mitch Towner
** Changed in: firefox (Ubuntu)
   Importance: Undecided => Low

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[Bug 609957] Re: OpenOffice Impress unable to play any sound on Kubuntu

2010-07-26 Thread Mitch Towner
*** This bug is a duplicate of bug 575237 ***
https://bugs.launchpad.net/bugs/575237

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 575237, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Package changed: ubuntu => openoffice.org (Ubuntu)

** Changed in: openoffice.org (Ubuntu)
   Status: New => Confirmed

** This bug has been marked a duplicate of bug 575237
   [kubuntu] media (audio/video) doesn't play in impress due to not having 
gstreamer

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[Bug 452682] Re: ubuntuone-syncdaemon crashed with OSError in __init__() (symlink on shares)

2010-07-26 Thread Mitch Towner
Set report to "public" as people from duplicates are asking about the
status of the "master" bug report. There does not appear to be any
private/sensitive data within this report.

** Visibility changed to: Public

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[Bug 590427] Re: Cannot connect to Ubuntu One

2010-07-24 Thread Mitch Towner
We are closing this bug report because it lacks the information we need
to investigate the problem, as described in the previous comments.
Please reopen it if you can give us the missing information, and don't
hesitate to submit bug reports in the future. To reopen the bug report
you can click on the current status, under the Status column, and change
the Status back to "New". Thanks again!

** Changed in: ubuntuone-client
   Status: New => Invalid

** Changed in: ubuntuone-client (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 587036] Re: No Connect device button for Ubuntu One on 10.04

2010-07-24 Thread Mitch Towner
I'm sorry to hear Ubuntu One isn't working properly for you. Can you try
the following and let me know the results?

   1. Quit the Ubuntu One client
   2. Open Applications->Accessories->Passwords and Encryption Keys
   3. Click on the arrow next to "Passwords"
   4. Right-click on the Ubuntu One token and select "Delete"
   5. Go to https://one.ubuntu.com/account/machines/
   6. Click on the checkbox next to your computer
   7. Click the "Remove selected computers" button
   8. Open Applications->Internet->Ubuntu One
   9. A web page should open, prompting you to add your computer to your Ubuntu 
One account
  10. Add your computer 

You should be connected after you follow these steps. If you are not
connected, please do the following in order to provide important details
that will help determine the root cause of this issue.

1) Quit the Ubuntu One client. Open Applications->Accessories->Terminal, then 
run the command:
u1sdtool -q

2) Run the following in the Terminal:
mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old && mkdir 
~/.cache/ubuntuone/log

3) Run the following in the Terminal to open/create this file:
gedit ~/.config/ubuntuone/syncdaemon.conf

#Add the following two (2) lines to this file and save:
[logging]
level = DEBUG

4) Run the following in the Terminal to start the ubuntu one deamon/service:
u1sdtool -c

5) Let Ubuntu One run for a while, copy some files into your Ubuntu One Folder. 
Then attach your ubuntuone logs to this bug. Please zip your 
$HOME/.cache/ubuntuone/log/ folder and attach the zip here.

You can attach logs to this bug report by clicking the 'Add Attachment
or patch' button at the bottom of the page. Thank you for filing this
bug report and helping to make Ubuntu better.

Thanks in advance!

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[Bug 567657] Re: amsn stops internet when run with deluge

2010-07-24 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make Ubuntu 
better. We are sorry that we do not always have the capacity to look at all 
reported bugs in a timely manner.
There have been many changes in Ubuntu since that time you reported the bug and 
your problem may have been fixed with some of the updates. It would help us a 
lot if you could test the current Ubuntu development version (10.10). If you 
can test it, and it is still an issue, we would appreciate if you could upload 
updated logs by running apport-collect , and any other logs that are 
relevant for this particular issue. 

** Changed in: deluge (Ubuntu)
   Status: New => Incomplete

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[Bug 609507] Re: 10.04 crashes during boot with magic jack connected

2010-07-24 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This bug did not have a package associated with it, which
is important for ensuring that it gets looked at by the proper
developers.  You can learn more about finding the right package at
https://wiki.ubuntu.com/Bugs/FindRightPackage.  I have classified this
bug as a bug in linux.

When reporting bugs in the future please use apport, either via the
appropriate application's "Help -> Report a Problem" menu or using
'ubuntu-bug' and the name of the package affected.  You can learn more
about this functionality at https://wiki.ubuntu.com/ReportingBugs.

This appears to be related to the "Expired" Bug 548960. If you could
test the latest upstream kernel available that would be great. It will
allow additional upstream developers to examine the issue. Refer to
https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the
upstream kernel, please remove the 'needs-upstream-testing' tag. This
can be done by clicking on the yellow pencil icon next to the tag
located at the bottom of the bug description and deleting the 'needs-
upstream-testing' text. Please let us know your results.

** Package changed: ubuntu-docs (Ubuntu) => linux (Ubuntu)

** Tags added: lucid needs-kernel-logs needs-upstream-testing

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[Bug 528205] Re: applets crashes when working or in exiting

2010-07-24 Thread Mitch Towner
Thank you for taking the time to report this bug and helping to make Ubuntu 
better. Unfortunately, we can't fix it because your description didn't include 
enough information.  You may find it helpful to read "How to report bugs 
effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be 
grateful if you would then provide a more complete description of the problem.  
We have instructions on debugging some types of problems at 
http://wiki.ubuntu.com/DebuggingProcedures.
At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the 
problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).

When reporting bugs in the future please use apport, either via the
appropriate application's "Help -> Report a Problem" menu or using
'ubuntu-bug' and the name of the package affected.  You can learn more
about this functionality at https://wiki.ubuntu.com/ReportingBugs.

I am closing this bug report as it is not related to ubuntuone-client.
Please file one bug per issue (i.e. one bug report for your skype issue
& another separate bug report for your issue with lbreakout2).

You can do this by running "ubuntu-bug skype" & then "ubuntu-bug
lbreakout2" (without the quotes) from a terminal window.

Thank you for understanding,

** Changed in: ubuntuone-client (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 609609] Re: Bug deletes address bar

2010-07-24 Thread Mitch Towner
Sorry. Unfortunately, I am unable to mark this as not being a security
vulnerability.

Thank you for taking the time to report this bug and helping to make Ubuntu 
better. Unfortunately, we can't fix it because your description didn't include 
enough information.  You may find it helpful to read "How to report bugs 
effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be 
grateful if you would then provide a more complete description of the problem.  
We have instructions on debugging some types of problems at 
http://wiki.ubuntu.com/DebuggingProcedures.
At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the 
problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

When reporting bugs in the future please use apport, either via the
appropriate application's "Help -> Report a Problem" menu or using
'ubuntu-bug' and the name of the package affected.  You can learn more
about this functionality at https://wiki.ubuntu.com/ReportingBugs.

** Changed in: ubuntuone-client (Ubuntu)
   Status: New => Incomplete

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Bug deletes address bar
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[Bug 609609] Re: Bug deletes address bar

2010-07-24 Thread Mitch Towner
Thanks for taking the time to report this bug and helping to make Ubuntu
better. We appreciate the difficulties you are facing, but this appears
to be a "regular" (non-security) bug. I have unmarked it as a security
issue since this bug does not show evidence of allowing attackers to
cross privilege boundaries nor directly cause loss of data/privacy.
Please feel free to report any other bugs you may find.

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[Bug 609343] Re: gnome-power-preferences needs a "never" option

2010-07-24 Thread Mitch Towner
** Changed in: gnome-power-manager (Ubuntu)
   Importance: Undecided => Wishlist

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[Bug 578225] Re: ceck from linux-ng 2.16 dev/sda5: clean 227705/985424 files 1323345/3937925 blocks

2010-07-24 Thread Mitch Towner
We are closing this bug report because it lacks the information we need
to investigate the problem, as described in the previous comments.
Please reopen it if you can give us the missing information, and don't
hesitate to submit bug reports in the future. To reopen the bug report
you can click on the current status, under the Status column, and change
the Status back to "New". Thanks again!

** Changed in: ubuntu
   Status: Incomplete => Invalid

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ceck from linux-ng 2.16 dev/sda5: clean 227705/985424 files 1323345/3937925 
blocks
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[Bug 586441] Re: u1sync fails to upload files

2010-07-24 Thread Mitch Towner
Hi Munchkinguy. The server performance has improved a lot recently. Can
you please advise if you are still experiencing this issue?

If this is still an issue for you, please upload fresh logs as outlined
in comment #2.

Thanks in advance!

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