[Bug 102285] Re: ppdev kernel module causes problems with some usb scanners in feisty

2007-09-11 Thread Nicholas Wastell
The same problem is evident with Epson 3490 Photo scanner, using the
epkowa sane backend.

scanimage -L shows no response in the terminal; any frontend using
scanimage -L also appears to hang (but I presume is just waiting for
scanimage, but it never exits).

Removing the ppdev module resolves the problem, but what is the best way
to achieve this without having to issue 'rmmod ppdev' at every boot?

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[Bug 84616] Re: Low Audio Volume/other audio problems with Lenovo 3000 C200

2007-07-26 Thread Nicholas Wastell
In case anyone comes here looking for the solution, the stable alsa-
project.org release 1.0.14 now includes the Realtek patches for this
bug.

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[Bug 82265] Re: Printer output on wrong paper size

2007-05-18 Thread Nicholas Wastell
But what about the LTS release?

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[Bug 82265] Re: Printer output on wrong paper size

2007-05-10 Thread Nicholas Wastell
Can you install the OpenPrinting of Gutenprint again (preferably the
newest version)

Do you mean the gutenprint package?  I cannot reinstall -- the same
errors appear because the old package is removed first.

'sudo /var/lib/dpkg/info/gutenprint.prerm remove' produces no screen
output.

Apologies if this is meaningless, but if I do this:

:~$ sudo /var/lib/dpkg/info/gutenprint.prerm
/var/lib/dpkg/info/gutenprint.prerm: line 11: test: !=: unary operator expected
:~$

Is that error significant?

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[Bug 82265] Re: Printer output on wrong paper size

2007-05-10 Thread Nicholas Wastell
I see that I have already tried v5.0.0.99-1, compiling from source, but
I backed out to v5.0.0 -- I don't remember the reason for going back, so
I'll try again.

Some observations with the LSB version:

- the .deb produced by converting the .rpm wants to install in /opt
instead of /usr/share (Ubuntu default location).

- the installation instructions at OpenPrinting (your link) are not very
clear.

Result with v5.0.0.99-1:
/var/log/cups/error_log is filling up with 'cupsdAuthorize: Local 
authentication certificate not found!', queued jobs have status 'Stopped: 
job-stopped'.  Unable to use escputil (same reason?).

I'll have to go back to v5.0.0 for productivity reasons ;-).  Let me
know if you want some more tests, in another place if this is too far
off the Launchpad topic.

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[Bug 82265] Re: Printer output on wrong paper size

2007-05-10 Thread Nicholas Wastell
Unable to 'dpkg -P gutenprint' (v5.0.0.-99) -- pre-removal script exits
with error 1.  Is it safe to force things?

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[Bug 82265] Re: Printer output on wrong paper size

2007-05-10 Thread Nicholas Wastell
Sorry for the traffic.

gutenprint.prerm contains a reference to cups-config, which doesn't
exist on my system.

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[Bug 82265] Re: Printer output on wrong paper size

2007-05-10 Thread Nicholas Wastell
Yes, /opt/gutenprint exists.  The listing you requested is attached.

I am using the v5.0.0.99-1, converting from .rpm to .deb with ubuntu's
alien.

dpkg -P output follows:

:~$ sudo dpkg -P -D2 gutenprint
Password:
(Reading database ... 204449 files and directories currently installed.)
Removing gutenprint ...
D02: fork/exec /var/lib/dpkg/info/gutenprint.prerm ( remove )
dpkg: error processing gutenprint (--purge):
 subprocess pre-removal script returned error exit status 1
D02: fork/exec /var/lib/dpkg/info/gutenprint.postinst ( abort-remove )
 * Restarting Common Unix Printing System: cupsd [ ok ]
Errors were encountered while processing:
 gutenprint
:~$


** Attachment added: ls -lR /opt/gutenprint
   http://librarian.launchpad.net/7600123/ls.txt

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[Bug 82265] Re: Printer output on wrong paper size

2007-05-09 Thread Nicholas Wastell
Yes, the problems seems to be fixed with Ubuntu 7.04.

Do you know of any plans to backport the forthcoming stable gutenprint
to Dapper?

Thank you for your assistance -- it's good to see a continuing
improvement in Linux capabilities.

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[Bug 84616] Re: Low Audio Volume/other audio problems with Lenovo 3000 C200

2007-04-20 Thread Nicholas Wastell
Progress is being made at ALSA bugtracker, bug #2725, with Realtek
support.

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[Bug 84616] Re: Low Audio Volume/other audio problems with Lenovo 3000 C200

2007-04-13 Thread Nicholas Wastell
There is a continuing problem here (Lenovo 3000 C200).  The ALSA changes
now allow the chip to be identified correctly (Realtek ID 862), but
there is still no support for the machine configuration -- no speakers,
extremely low headphone level.  Audio is unusable here.

The boot option acpi=ht is simply not a viable workaround -- no
processor clock control, no auto shutdown, no battery monitoring (the
list goes on).  Even the audio remains unusable -- there is no speaker
mute when headphones are connected (no jack sensing?) so the
configuration is still not right.

It's more than a Wishlist status, too, imho!

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[Bug 84616] Re: Low Audio Volume/other audio problems with Lenovo 3000 C200

2007-04-13 Thread Nicholas Wastell
I'm inclined to try on the ALSA bugtracker -- bug #3008
https://bugtrack.alsa-project.org/alsa-bug/view.php?id=3008 is the
same problem/hardware.

I may be naïve, but looking through other bugs with similar symptoms, I
think it's a problem with I/O configuration for the Realtek chip --
perhaps the acpi thing is a red herring.

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[Bug 82265] Re: Printer output on wrong paper size

2007-02-21 Thread Nicholas Wastell
No change with the revised ppd file; no change with different printer
output resolutions.  I have no idea where that HWResolution setting is
coming from!

I have attached the full cups error log for a complete print job (Job
235), with the revised ppd file and the first job after cupsys restart.

Test print was made from gEdit, plain text, one page, size A5.  The
default printer settings (in Ubuntu's printer manager) were for A5 paper
and 360x180 dpi ('Draft').  The resolution setting has not transferred
to the output -- the error log shows a final output resolution of
720x360 ('Normal' setting, I think).  There is no possibility to change
the print resolution from the gnome print dialog in gEdit, so I would
expect it to use the default setting here.  Maybe a dangerous
assumption! ;-)

Thank you for your attention with this problem.

** Attachment added: CUPS debug error log
   http://librarian.launchpad.net/6489920/cups-error-log.tar.gz

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[Bug 82265] Re: Printer output on wrong paper size

2007-02-20 Thread Nicholas Wastell
Okay, I have tried printing to A5 from Evince (A5 pdf) and gEdit (plain
text), but with the printer loaded with A4 paper.  (The printer is
unable to report paper size back to the system.)

In each case, the output was centred on a Letter sized area (so, offset
from the centre of A4), but the printed area was A5 sized.  Thus the
printed output appeared approximately centred on an A4 sheet.

Attached is the *original CUPS generated* ppd file.  Note that there is
some inconsistency in paper sizing:

DefaultPageSize and DefaultPageRegion are set to A4;
DefaultImageableArea and DefaultPaperDimension are set to Letter.

Changing the second two to A4 makes no difference to the printed output
(including system reboot).  All system settings are for European locale
and A4 default (as far as I know).

** Attachment added: CUPS generated Stylus-C86.ppd
   http://librarian.launchpad.net/6479091/Stylus-C86.ppd-orig

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[Bug 82265] Re: Printer output on wrong paper size

2007-02-19 Thread Nicholas Wastell
As follows:

$ lpoptions
job-sheets=none,none printer-info=Stylus-C86 printer-is-accepting-jobs=1 
printer-is-shared=1 printer-make-and-model='Epson Stylus C86 - CUPS+Gutenprint 
v5.0.0' printer-state=3 printer-state-change-time=1169988473 
printer-state-reasons=none printer-type=8425484 Dithering=ColourFastCMYK 
PageSize=A4 Uniform=False PageRegion=A4 Encoding=RunLength Weaving=Off 
stcolor=False Resolution=None StpInkType=None OutputOrder=Reverse 
StpQuality=Standard

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[Bug 82265] Re: Printer output on wrong paper size

2007-02-19 Thread Nicholas Wastell
With gEdit: yes, it appears that the text is reflowed for Letter (large
bottom margin; small right margin).  More difficult to detect with text
output.

Re: wiki link debug instructions.  After setting 'debug: 1' and
restarting cupsys, I have no /tmp/foomatic* files.  There are (what
appears to be) copies of the ppd file in /tmp, one copy for each print
job, but no other debug information or log files.

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[Bug 82265] Re: Printer output on wrong paper size

2007-02-19 Thread Nicholas Wastell
Yes, as I said:

'After setting 'debug: 1' ...' (in /etc/foomatic/filter.conf)

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[Bug 82265] Re: Printer output on wrong paper size

2007-02-19 Thread Nicholas Wastell
Thanks -- I don't feel so worried now ;-)

Note that the Samsung (and cups-pdf) output is correct: only the Epson
shows the problem.  Also, the problem is not evident on the Epson with
Turboprint driver.

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[Bug 55688] Re: scroll up does not work on connect to newer version

2007-02-12 Thread Nicholas Wastell
I also have this lack of scrolling when launching vncviewer directly
(Tightvnc viewer v1.3.8 connecting to WinVNC older (unknown) version).

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[Bug 82265] Printer output on wrong paper size

2007-01-30 Thread Nicholas Wastell
Public bug reported:

Binary package hint: cupsys

(Printingbuginfo.txt below)  I'm not sure that this is a CUPS problem,
but I can't narrow it down.  This is not another report of the wrong
_default_ paper size -- output is printed ignoring the paper settings.

All paper sizes are set to A4 (application, printer defaults), but
output is scaled to fit US-Letter at the printer (Epson Stylus C86).
Most noticeable is output from gLabels, where printed scale and position
are critical.

Output to a Samsung printer is correct; output to cups-pdf virtual
printer is correct.

Problem only appears when printing from an application using Gnome
printing.  Other printing methods do not show this problem (e.g., OOo,
Acroread).

During problem diagnosis attemps, I printed from gLabels to generic ps
and viewed the ps file in Evince: scaling was correct.  I then printed
to the Epson printer from Evince and the page was scaled down to fit US-
Letter.  Part of the cups error log (debug mode) includes this:


D [27/Jan/2007:15:58:36 +0100] [Job 137] Copying page 1...
D [27/Jan/2007:15:58:36 +0100] [Job 137] pagew = 595.0, pagel = 842.0
D [27/Jan/2007:15:58:36 +0100] [Job 137] bboxw = 595, bboxl = 842
D [27/Jan/2007:15:58:36 +0100] [Job 137] PageLeft = 0.0, PageRight = 595.0
D [27/Jan/2007:15:58:36 +0100] [Job 137] PageTop = 842.0, PageBottom = 0.0
D [27/Jan/2007:15:58:36 +0100] [Job 137] PageWidth = 595.0, PageLength = 842.0
D [27/Jan/2007:15:58:36 +0100] [Job 137] Wrote 1 pages...
.
.
D [27/Jan/2007:15:58:36 +0100] [Job 137] GutenprintCUPS option 4 PageSize = 
A4

Correct so far.  Then:

D [27/Jan/2007:15:58:36 +0100] [Job 137] cupsEncodeLUT[0] = 0
D [27/Jan/2007:15:58:36 +0100] [Job 137] cupsEncodeLUT[65535] = 1
D [27/Jan/2007:15:58:36 +0100] [Job 137] num_components = 1, depth = 1
D [27/Jan/2007:15:58:36 +0100] [Job 137] cupsColorSpace = 3, cupsColorOrder = 0
D [27/Jan/2007:15:58:36 +0100] [Job 137] cupsBitsPerPixel = 1, cupsBitsPerColor 
= 1
D [27/Jan/2007:15:58:36 +0100] [Job 137] max_gray = 1, dither_grays = 2
D [27/Jan/2007:15:58:36 +0100] [Job 137] max_color = 0, dither_colors = 0
D [27/Jan/2007:15:58:36 +0100] [Job 137] cache_size = 8388608
D [27/Jan/2007:15:58:36 +0100] [Job 137] cups-header.Duplex = 0
D [27/Jan/2007:15:58:36 +0100] [Job 137] cups-page = 1
D [27/Jan/2007:15:58:36 +0100] [Job 137] cupsPPD = 0x8685b50
D [27/Jan/2007:15:58:36 +0100] [Job 137] cupsPPD-flip_duplex = 0
D [27/Jan/2007:15:58:36 +0100] [Job 137] width = 850, height = 1100
D [27/Jan/2007:15:58:36 +0100] [Job 137] PageSize = [ 612 792 ], HWResolution = 
[ 100 100 ]
D [27/Jan/2007:15:58:36 +0100] [Job 137] HWMargins = [ 0.000 0.000 0.000 0.000 ]
D [27/Jan/2007:15:58:36 +0100] [Job 137] matrix = [ 1.389 0.000 0.000 -1.389 
-0.000 1100.000 ]

Note the line which starts PageSize = [ 612 792 ],   That is the
size of US-Letter, not A4.  Further down the cups error log:

D [27/Jan/2007:15:58:36 +0100] [Job 137] Updating PageSize to [612 792]...
D [27/Jan/2007:15:58:36 +0100] [Job 137] size = Letter


Problem also occurs with LiveCD of Ubuntu 6.06.1 and 6.10, so I'm confident I 
haven't broken anything.  I also tried cups 1.2.7 -- no change (backed out 
after testing).  Upgrade to Ghostscript 5.0.0. final had no effect.  Versions 
2.1.2 (dapper repo) and 2.1.3 of gLabel show the same problem (but it is not a 
gLabel bug).

== System information ==
Ubuntu Release: 6.06 (dapper)
Architecture  : i686
Kernel: 2.6.15-27-386
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8, LC_PAPER=en_GB.UTF-8
/etc/papersize: a4

== Configured printers ==
ML-1210: Samsung ML-1210 Foomatic/gdi (recommended)
Stylus-C86: Epson Stylus C86 - CUPS+Gutenprint v5.0.0
vPDF: Generic postscript color printer rev4
device for ML-1210: smb://MOGGY/Laser
device for Stylus-C86: parallel:/dev/lp0
device for Stylus-C86/Draft: parallel:/dev/lp0
device for Stylus-C86/gLabels: parallel:/dev/lp0
device for vPDF: cups-pdf:/

== Versions of important printing packages ==
ii  cupsys   1.2.2-0ubuntu0.6.06   Common UNIX Printing 
System(tm) - server
ii  foomatic-db  20060408-1ubuntu1 linuxprinting.org 
printer support - database
ii  foomatic-db-engine   3.0.2-20060318-1ubuntu1   linuxprinting.org 
printer support - programs
ii  foomatic-db-hpijs1.5-20060318-1linuxprinting.org 
printer support - database
ii  foomatic-filters 3.0.2-20060318-2  linuxprinting.org 
printer support - filters
ii  foomatic-filters-ppds20060406-0ubuntu1 linuxprinting.org 
printer support - prebuilt
ii  gs-common0.3.9ubuntu1  Common files for 
different Ghostscript relea
ii  gs-esp   8.15.2.dfsg.0ubuntu1-0ubuntu1 The Ghostscript 
PostScript interpreter - ESP
ii  gutenprint   5.0.0-1   Gutenprint 5.0.0
ii  hpijs2.1.7+0.9.7-4ubuntu1  HP Linux Printing 
and Imaging - gs IJS drive
ii